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Muthoot Complaints & Reviews

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Updated: Mar 19, 2026
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Muthoot reviews & complaints page 2

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S
Samiksha Arora
from New Delhi, Delhi
Jan 10, 2019
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full and final settlement not done after my resignation

Hi Team,

My name is Samiksha Arora and i was an employee (employee code- DF06435) of muthoot finance worked as an accounts assistant for 2.5 years. I resigned from muthoot in 2013 and my releiving date was 23.08.2013. I would like to bring to your notice that till now i have not received my settlement amount from the organisation which was one month salary and leave encashment which was around 18000. I have chased the organisation...
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K
kavin121
Mar 11, 2018
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gold loan auction

Address: 560037
Website: www.muthootfincorp.com

I have taken a gold loan from muthoot fincorp in april at that time the time period was for 1 year.in july i went to the branch and informed them that i am going out of the country, so i will take the same. Without my confirmation, they sent it for auction. And the biggest dialogue which they said is not satisfied. On behalf of me, someone went there to take back my gold at 11:30 and they said they were waiting to 11:00 am. But the day before...
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rohitjaswal
from Giddarbaha, Punjab
Feb 13, 2018
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regarding my experience certificate issuance and diwali bonus contact my 9915721782

Address: Ludhiana, Punjab, 141001
Website: www.muthootfinance.com

Dear team,

I was working in muthoot fin but i had resigned my service on 08/08/2017 but regarding my noc they have not issued experience letter to me when i have called then they refuse to give and not accept even my gentle request and even they have not paid bonus to me which was applicable so please take charge on them and reissue my ltr bonus...
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A
Annu27
from Ahmedabad, Gujarat
Oct 2, 2017
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repayment issued and updation issue

Address: Bhopal, Madhya Pradesh, 462021

Customer id no.: [protected] name: annu soman br. Code: 2576
1. My mobile no. Is [protected] from the day i applied for loan where i have given them this number but till date they have not updated it every now-and-then they given excuses or say that they have updated it but server is not getting updated! The number which is linked with this id is of my mom i. E. [protected], which is casuing issue while making quick payment via your...
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K
Kadhirvel123
from Bengaluru, Karnataka
Sep 22, 2017
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not releasing my gold on repayment

Address: 560054
Website: online.muthootfinance.com/HTML/quickpay.html

Hi,

I have repaid my loan through online mode on muthoot website quick pay and the payment made is reflecting against my loan account in muthoot's website. The payment made is successful and i have received payment acknowledgement from muthoot. However, when i went to mathikere branch of muthoot in bangalore, they are refusing to release my jewels. It has been over 24 hours and i am not getting any resolution in spite of multiple...
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R
Rateeshudayar
from Delhi, Delhi
Jul 7, 2017
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Transaction failed but amount debited from bank

Address: New Delhi, Delhi, 110067

I tried to repay my loan amount of Rs.8029 .50 through the imuthoot app on 7/05/2017 at 01:30 am For the loan number:00923/MBL/004449 Transaction failed but the amount was debited from my bank account. I was told that the amount would be refunded to my bank account within 24 hours, it's been more than 3 days and there is no refund yet.It has caused a great inconvenience to me. Kindly refund the money back to my bank account as soon as possible...
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V
vijay nishu
from Kanpur, Uttar Pradesh
May 14, 2017
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About change registered mobile number 9592933456 to 9728128154

Address: Mohali, Punjab, 160003

Sir myself is vijay kumar, house no. 330, village behlana, near airport chowk, i have took a gold lone on 07/04/2016 from your branch, zirakpur (Br. Code 0919), but unfortunately i left chandigarh in extremely emergency condition to my home at haryana, my loan id is [protected], sir help me i want to pay the lone amount online because of i am not physically present in chandigarh i want to pay loan amount by online but i have lost my mobile...
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A
adv_gupta_mohit
from Patiala, Punjab
Jan 10, 2017
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Refund of Failed Transaction

Address: 151103
Website: online.muthootfinance.com/HTML/quickpay.html

I have transfered 20088 in my employee s gold loan account on 26/12/2016

But because of internet connectivity failure the amount is deducted from my savings bank account but the transaction was not completed and i have received a receipt from Muthoot Finance with a staus of "Failed"

But the amount is not refunded by the bank
Because bank wants a confirmation call from the Muthoot Company but they are...
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P
pkray.pkc
from Mumbai, Maharashtra
Nov 13, 2016
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Scam Rs 2,97,000 INR snatching through bank accounts

Address: Darjeeling, West Bengal

HSBC Complaint Reference Number – 6728114
( KMM17546235V17524LOKM )
From : complain.[protected]@hsbc.co.in / [protected]@hsbc.co.in
Sub : Complaint against Pradip Roy ( Mobile [protected] ), Prabir Goswami ( Mobile [protected] ), Manager of the Company ( Mobile [protected] ), Ramveer singh ( Mobile [protected], [protected] ), Agent of the company ( Mobile [protected] ), Ashok Kumar
( Mobile [protected] ) (hereinafter referred...
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G
gsrkmsc
from Hyderabad, Telangana
Sep 2, 2016
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Online Payment Transaction Failed. But amount is not refunded

Hi This is G.Sivarama Krishna.My Loan Number is 3243/MFS/142. I have tried to pay my principal amount Rs.62230 through muthoot webportal on 01/09/2016. After some time it says my transaction got failed. But in my account amount is debited. I have asked the branch(maruthi nagar, mehdipatnam, Hyderabad) and they told amount is not deducted from my loan.But the amount is not credit into my savings account. I contacted customer support people...
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H
Hitesh8
from Mumbai, Maharashtra
May 29, 2016
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Relieving letter and ff

Address: Rajkot, Gujarat, 360005

Dear sir,
Myself hites rathod (Mp[protected] mfl staff of mavdi plot branch (F1357). I had did resign dated 01/01/2016 and last working day at 15th/01/2016. And i started work in muthoot fincorp ltd dated on 23/03/2011.


Ir i have to work in our company more than four years and ten month. Sir i have to all the procedure complete of be half my side as per rule i did resign and give to full time to company before...
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R
ranya ravi
Feb 24, 2016
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Relieving letter

Address: Kozhikode, Kerala, +91
Website: muthootfincorp

Sir,

I'm worked as an employee with Muthoot Fincorp Ltd Puvattuparamba branch from 1st Nov 2013 to 31st July 2014 (Emp code:63658). I'm not completed the probation period. So i couldn't get my relieving letter/experience certificate. But now i have an urgent requirement of the same for another job purpose. I'm requesting you to provide my relieving letter/experience certificate/ any proof of acceptance of my relieving as soon...
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A
adi borhade
from Mumbai, Maharashtra
Dec 26, 2015
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Unethical behavior

Address: Pune, Maharashtra, 411003
Website: www.muthootfinance.com

I have taken loan from muthoot finance pune wakdewadi branch, Date[protected] customer ID [protected] LOAN ID 03563/MBL/000289 when i approach to branch my gold value is more than one lakh and am eligible to take loan 94 k, but i need loan of 50 k, i gave application for 50k, loan was sanction with condition, if i want to loan i must have to take insurance from shriram life insurance company of 1 lakh, otherwise we can not give...
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S
shy1234
from Surat, Gujarat
Dec 8, 2015
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Gold loan

Address: Valsad, Gujarat, 396321
Website: muthoot

I have been paying interest on my loan for the last 15 months regularly but now they have come with some new policy that says that i have to pay a renewal amount for the loan without any prior information and they wont accept the interest that i am ready to pay because their system don t accept it. But the irony is that they are willing to give me an emi on the renewal amount for 3 months even when there system is not ready to accept the...
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E
Elisha Chetri
from Kolkata, West Bengal
Jun 23, 2015
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Complaint regarding MKV scheme

Address: Darjeeling, West Bengal

Dear Sir/Madam Would like to let you know that, I Rina Mizar Chhetri, of Gonsaipur, P.O. Bagdogra, Dist. Darjeeling. W: B 734014. had done the scheme on the month of march 2014 known as (MKV) at Siliguri, Sevoke Road branch the scheme was every month i had to pay Rs. 1000/- for 15 months, and on month 16th company will pay fine for me, maturity date was on 19 June 2015, as well the staff had told me they will land me a cash amount of Rs...
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N
nasru_11
from Bengaluru, Karnataka
May 13, 2015
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Regarding NOC

Address: Shimoga, Karnataka

I had taken bike loan and paid all my balance amount. It's been 6 months that I settled and paid the amount, as of now am still waiting to get my NOC letter along with my bank cheques and bike key. I been to your office many times but everytime i hear that I should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon. Details: HP# 1126041 Phone...
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K
krishan jeet singh
from Gurgaon, Haryana
Apr 7, 2015
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FRAUD AND CHEATING

Address: New Delhi, Delhi

Dear sir i am krishan jeet singh i get a gold LOAN NO-1231-KRISHAN JEET SINGH 02/12/2013 LOAN AMOUNT-42000/ in delhi branch my last payment date in 5 jan 2015 but in your system record no any payment on this date i have last payment receipt. without any information my gold Auction in wrong. address sent my notice -when i get gold loan then i provide address & id prof but your staff sent in wrong address i have no any notice received...
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A
Arumugam.M
from Tirunelveli, Tamil Nadu
Oct 28, 2013
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Relieving letter and Settlement

Address: Tirunelveli, Tamil Nadu

Am Arumugam.M ( MCSL 100958 ) I reliving my job in last month am not received my job reliving order and settlement amount still now. Kindly request my job reliving letter in Block and White, and my September month salary and settlement amount....
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V
vina.kps
from Chennai, Tamil Nadu
Nov 1, 2011
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Cheating

Address: Chennai, Tamil Nadu

I have gold loan transaction with Muthoot Fincorp Limited for four years. I pledge Earrings few months back, i dont know if i never pay 12 months interest they are automatically send auction. The branch members never intimate through letter or mob. without my knowledge and information they are auction my earrings. Very Very cheating and fraud fellows....
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R
Rina28
from Ankleshwar, Gujarat
Nov 30, 2024
Nov 30, 2024
This thread was updated on Nov 30, 2024
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Address: 1st floor raj kamal arcade, above allahabad bank old N.H. road no 8, ankleshwar, gujarat

Muthoot has been charging me compound interest for the past 2 years and when i requested them to reduce as our financial situation is not good they say tht we cn do tht only if gold loan hasnt been renewed in an years time. I explained to them that my mom on whose name gold loan has been taken wasnt in india and hasnt gone to india from the past 2 years to renew it. When she had sent my sister to renew the gold loan they refused saying its third party so it cnt be renewed so tht they could charge us compound interest.

They are playing games so that customers suffer and pay a heafty amount which is equal to gold when we asked them to reduce they are giving us threats tht they will auction it if we dnt pay and renew.

We had to borrow 150000/- to pay the interest so we asked them to waive off the remaining amount they are nt waiving off and are insisting us to pay that compound interest or else they will auction.

I want strict action to be taken against muthoot finance - Ankleshwar

Gold loan number is 1374/MUL/ 6865
Nov 30, 2024
Updated by Rina28
I need the compound interest for 2 years to ve waived off
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