Muthoot Complaints & Reviews

My self Punjab Singh from Bathinda. My Customer ID is [protected]. I am ready to pay my full loan amount but Bathinda Bank Bazaar branch is refused to release my gold. When I asked questions. They said our head office refused to release gold. It doesn't make any sense. The behaviour of staff is also very negetive. They don't want to talk when we said we need our gold back. It is never mentioned in terms and conditions that branch can refuse to return our gold. May be they lost our gold or something else like this. It is requested to you that talk to the branch manager and inquired the matter. We are not happy from your service. It is an illegal attempt against us. We never prefer your services in future. We want our gold back. We will go to court if no action will be taken from your side.

Punjab Singh contact [protected]

Loan galat tarike se uthaya gaya hai mrutyu ke bad loan uthaya Gaya Hai rishwat dekar Ke budhni Devi Radheshyam Yadav

Hi Team,

Why the below mentioned loan accounts are missed in the Experian Credit report and few gold loans status still it is showing Active status.

Please verify and share the below mentioned gold loan account details to Experian Team ASAP.

7 months old data also u didn't share to Experian team please do it ASAP.

Below 2 loans are still active status in the Experian credit report. please close the below 2 gold loan accounts.
F16745/F2795
F16673/F2795

And below 2 gold loan accounts missed in the Experian credit report.
F16931/F2795
F16916/F2795

Thanks
Sreenivasulu A

Hi Team,

Why the below mentioned 3 loan accounts are missed in the Equifax Credit report.

Please verify and share the below mentioned gold loan account details to Equifax Team ASAP.

7 months old data also u didn't share to CRIF team please do it ASAP.

F16931/F2795
F16916/F2795
F16553/F2795

Why the below mentioned 2 loan accounts are missed in the CRIF Credit report.

Please verify and share the below mentioned gold loan account details to CRIF Team ASAP.

7 months old data also u didn't share to CRIF team please do it ASAP.

F16931/F2795 and
F16916/F2795

Please send OLM (Online Data Management sheet) to the CRIF team on [protected]@crifhighmark.com along with required changes to update it on priority.

Thanks
Sreenivasulu

Dear Team,

This is really unethical and extremely shocking that I came to know my Gold loan MSL/014708 from Muthoot Santekatte Udupi, taken in Aug 2020 was auctioned in Nov 2021 and that I am getting to know about this last week.

It was Covid time and we were facing financial difficulties, however, I was in touch with the then manager Ms Vasanthi of Santhekatte branch, Udupi.

I very well remember...

I'm Thiragabathina Veeranjaneyulu I did a job as a Branch Development executive in Muthoot capital services ltd, my employee ID is MCSL108983 And the location is Andhra Pradesh Prakasam District Ongole, I resigned to my job on 2nd November 2022 and I did One month Notice period also, after that I submitted all my nodue certificates to HR department, It will be 90 days since I resigned to my job I didn't get my Releaving letter and full and final settlement amount still now, could you please solve my problem as early as possible.
Thank you.

I'm Thiragabathina Veeranjaneyulu I did a job as a branch development executive in Muthoot capital services ltd and the location is Andhra Pradesh Prakasam District Ongole, my employee code is MCSL108983.
I resigned to my job on 2nd November 2022 and I did one month notice period also, I have submitted all no dues certificates to HR, It will be 90 days since I resigned but I didn't get my Releaving letter and full and final settlement amount, Please Do needful

I'M T NIROSH KUMAR, from Pithapuram, Kakinada Dt, Andhra Pradesh.

Without my knowledge in the year 2019, Muthoot Finance company BANGALORE Near Johnson Market made me as Co-Applicant for a Personal loan No. PLBLR001823.

Due to this my CIBIL SCORE WAS DAMAGED because of the Actual Loanee who didn't payed EMI's for 6 months continuously and I came to know this when I tried to apply for a Personal Loan and I couldn't...

HI My Customer id-[protected].Yesterday 15/11/2022 my gold rate intrest was due.Im far from my loan branch i used to pay via imuthoot pay or website..since since evening muthoot app and website was undermaintennace till end of the day.morning when i checked branch they said penalty charges for the overdue which is not fair because of their issue.
please do the need ful i am attaching screenshot of server under maintenance wit time....

I have a two wheeler loan in my name Loan ID :TWL0222KL[protected] I could not go to work due to unwellness. Two months' worth was pending. I had said that I can pay on the 15th of this month. But without hearing that, a staff of muthot capitel service came to my house before 7 am and spoke very badly to me and my mother. And threatened us like a goon. I am not interested in proceeding with this loan if your staff does not follow the rules of conduct for a customer road. Willing to take the vehicle back and do what is required. The staff name number is mentioned below
AMEG SJ
[protected]

Hi Team,

I have closed the below mentioned 3 accounts but still open status in the CIBIL report.
Please send the closed reports information to the credit beurres.

F16553/F2795
F16931/F2795
F16916/F2795

I paid full amount to my gold loan account (0612/MBP/3) but they are not approving to withdraw my gold. Worst experience ever i faced. I have very urgent requirement of my gold.

Hello Sir/Madam,

As i have two loan on muthooth so my vehicle go sezed by the collection executive for non payment of emi on the year of 2019 and till now i did not my NOC from muthooth and my is in my name till now so i need explanatory on this or else i will take legal proceedings on muthooth capital and i spoke Mr.Anoop regarding and his answers was very rude no one is helping me on this matter.

mention below are the details of loan :[protected]

Thanks & Regards
Narender.M
[protected]

I am writing you this on behalf of my mother who had taken a Gold Loan from Muthoot Finance Corporation.

Recently, my mother went to Muthoot Navi Mumbai Koparkhairane, home branch where she wanted to pay the balance amount and close the account for the loan taken.

However, your staff of the branch asked her to do process of stamp paper worth Rs.1K, as she has misplaced the first paper provided while taking the loan, rest the receipts and everything she is having it along with her register contact no. and her ID proofs.

Due to which I had call the customer care number for the guidance on the situation where I was asked for specific reason for taking my own gold back and closure of account, where the lady gave me hypothetical situation for all the scenarios of misusing the gold instead of guiding me what to do further.

Where I objected on her unprofessional behaviour and mentioned that my Mother itself would collect her jewelry so no question of misusing or any fraudulent.
When you take the intrest every month without ID proof or any documents, then why such inappropriate behaviour while paying the whole amount and taking gold back.

In a hope of resolution I am raising this issue so that you guide me properly regarding the actual procedure incase of 1st paper absence where the owner of gold with related documents is present, with no hidden charges as mentioned above, and if possible kindly provide us easy ways of doing the respective procedure as my mother is an illiterate and I am physically unavailable for her help due to my official work.

Below are the details of my Mother for your reference.

Name - Kavita Singh
Gold Loan No - 1056 - MOL - 2477
Balance Outstanding - Rs.3745 (Excluding Intrest amount)
Place - Koparkhairane, Navi Mumbai Branch

Awaiting for a positive response.

Thank You !

Best Regards,
Neha Singh

To
MUTHOOTNAN Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from MUTHOOTNAN in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount

MUTHOOTNAN...

I had done partpayment of my gold loan through gpay but amount not credited into my gold loan account however it was deducted from my bank account. I checked with gpay they told transaction was successful hence kindly check with the merchant. I had attached my gpay transaction screenshot kindly check and credit the amount into my gold loan account else refund the amount....

One of the collection agent namely Mr. Soumen mobile number is [protected]
He is doing regularly harrasment on my family and pressurised for collection.

This is to inform due lock down I have lost my job and for that reason I unable to pay my emi in time now a days I received a job and I am trying my level best to pay my emi per month gradually
And in this regarding I have Posted in another City form kolkata and only my family is situated at Kolkata.
Please note that the above person regularly disturbing my family and creating the scene in front my house
Hence you are requested to please look into the matter and resolve .
Thanks
Rajat Dhar. [protected]

My account already closed but fake remarks showing on my cibil

I have taken gold from Muthoot finance and I want to close the loan …Due to my job timing I visit Muthoot Dapodi Pune branch at 5.00pm 2-3 times but but they keep close at 5pm….on websites closing time it shows 6.00pm but when ever I visit this branch at 5.00pm they say we are closed or system is down and staff here is very arrogant and full of attitude and ignoring.
Please contact me on [protected] for more details.