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Muthoot Complaints & Reviews

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Last updated Nov 27, 2023
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Muthoot reviews & complaints page 2

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F
Fayisrizwan
from Kozhikode, Kerala
Nov 8, 2022
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Muthoot staff bad behavior

I have a two wheeler loan in my name Loan ID :TWL0222KL[protected] I could not go to work due to unwellness. Two months' worth was pending. I had said that I can pay on the 15th of this month. But without hearing that, a staff of muthot capitel service came to my house before 7 am and spoke very badly to me and my mother. And threatened us like a goon. I am not interested in proceeding with this loan if your staff does not follow the rules...
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Hi Team,

I have closed the below mentioned 3 accounts but still open status in the CIBIL report.
Please send the closed reports information to the credit beurres.

F16553/F2795
F16931/F2795
F16916/F2795...
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J
jaidev prajapati
from Pune, Maharashtra
Oct 4, 2022
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Not withdrawing gold

I paid full amount to my gold loan account (0612/MBP/3) but they are not approving to withdraw my gold. Worst experience ever i faced. I have very urgent requirement of my gold....
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M
mutka narender
Sep 15, 2022
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Re:- My Two Wheeler Loan NOC Loan Accounts No :- 16036536

Address:Hyderabad

Hello Sir/Madam,

As i have two loan on muthooth so my vehicle go sezed by the collection executive for non payment of emi on the year of 2019 and till now i did not my NOC from muthooth and my is in my name till now so i need explanatory on this or else i will take legal proceedings on muthooth capital and i spoke Mr.Anoop regarding and his answers was very rude no one is helping me on this matter.

mention below...
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S
Ssngh Neha
Sep 8, 2022
Oct 4, 2022
This thread was updated on Oct 4, 2022
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Misguidance on closure of account after payment of full amount of loan..

I am writing you this on behalf of my mother who had taken a Gold Loan from Muthoot Finance Corporation.

Recently, my mother went to Muthoot Navi Mumbai Koparkhairane, home branch where she wanted to pay the balance amount and close the account for the loan taken.

However, your staff of the branch asked her to do process of stamp paper worth Rs.1K, as she has misplaced the first paper provided while taking the...
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M
maheshbabu321
from Hyderabad, Andhra Pradesh
Sep 5, 2022
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Wrong enquiries added in my account

To
MUTHOOTNAN Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from MUTHOOTNAN in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount

MUTHOOTNAN...
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S
sailaxman1345
from Chennai, Tamil Nadu
Sep 4, 2022
Oct 13, 2022
This thread was updated on Oct 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

I had done partpayment of my gold loan through gpay but amount not credited into my gold loan account however it was deducted from my bank account. I checked with gpay they told transaction was successful hence kindly check with the merchant. I had attached my gpay transaction screenshot kindly check and credit the amount into my gold loan account else refund the amount....
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R
rajat40
Aug 26, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Harassment from collection agent

Address:Sonarpur kolkata

One of the collection agent namely Mr. Soumen mobile number is [protected]
He is doing regularly harrasment on my family and pressurised for collection.

This is to inform due lock down I have lost my job and for that reason I unable to pay my emi in time now a days I received a job and I am trying my level best to pay my emi per month gradually
And in this regarding I have Posted in another City form kolkata and...
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N
Navaid malik
Aug 19, 2022
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Fake remarks on my cibil

Address:R 25/2 sourabh vihar jaitpur badarpur

My account already closed but fake remarks showing on my cibil...
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V
Vikasgarg14
from Pune, Maharashtra
Aug 13, 2022
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Staff

Address:Dapodi Pune

I have taken gold from Muthoot finance and I want to close the loan …Due to my job timing I visit Muthoot Dapodi Pune branch at 5.00pm 2-3 times but but they keep close at 5pm….on websites closing time it shows 6.00pm but when ever I visit this branch at 5.00pm they say we are closed or system is down and staff here is very arrogant and full of attitude and ignoring.
Please contact me on [protected] for more details....
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T
tarunaug82
from New Delhi, Delhi
Aug 10, 2022
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Incorrect Loan reported to my Cibil

Website:www.muthootfinance.com

Hello Team,

Muthoot finance has reported incorrect loans to my Cibil report, I have never avail any loan from Muthoot and still its showing that i have taken loans from Muthoot. Below are the loan numbers reported to my accounts.

2498MAL00001662, 2498MAL00001361, 2498MUL00002082, 2498MUL00001934, 2498MOL00000432.

Please remove these accounts from my Cibil report.

Regards,
Tarun...
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A
anuradhasakamuri
from nellore, Andhra Pradesh
Aug 9, 2022
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Wrong updation in cibil

I Have All Statements I Never Paid Late Payment .But In Cibil Muthoot updated Latepayment By 9 Days And 276 Out Standing Balance . Loan Number :F14102/F1664 . Please Find The Attachment Of Statements.please do the needful....
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S
sucharita Sarangi
Aug 8, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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For F&F settlement, relieving letter

Address:Hatpada pada, Near Ghantasuni Temple

Dear Mam/sir


I Miss Sucharita Sarangi (MP[protected] was working as CSE in MFL Balangir branch (F4095) and has resigned from duty (since 2nd March 2022), serving my notice period as per process.

But My FNF settelement is pending yet.I was sent Email several times bt till date not a single response to me from HR, senior HR .

There fore I am requesting you kindly to settle my FNF & kindly...
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U
ubaid sharjil shaikh
from Mumbai, Maharashtra
Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Muthoot upi payments

Address:Pune

UPI payments done through Googlepay. Amount debited but not credited to muthoot. When complaint to Googlepay they said transactions is successful but muthoot says no amount received amount debited 48000. Attached the upi transactions numbers. Both the transactions done on 29/08/2022. Through muthoot online payment system. So please take an action regarding these transactions and my refunds....
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G
Guest Use
Jul 23, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
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Interest cheating never take gold loan from muthoot

Address:Salem location omalur mecheri mettur tamilnadu

All the location : Muthoot finance (Red colour - company kochi based)They speak very kind and do the process While taking low interest gold LOAN after few months they increase the interest no longer available for low rate like that and another big scam every month u need to pay or else the rate of interest will be double not even ONE day biggest scam of India what's RBI doing we don't know legal theft is happening here RBI must...
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S
singhnaveenpratap92
from gwalior, Madhya Pradesh
Jul 20, 2022
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Regarding not receiving of Loan statement Loan Account No:- 02601178

Address:city center gwalior
Website:Regarding not receiving of Loan statement Loan Account No:- 02601178

Sir,
On dated 18th July I have visited at City Center, Gwalior Branch where I met to shri Abhinav Shukla, Cluster Manager.He refused to give the statement of the Loan Account 02601178. Also when I am asked about complaint book/suggestion book then he abusing me and insolence and said there is no suggestion/complaint book is available in the branch and slo said "Get Out from here".
I ma so afraid from his behaviour and also...
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A
Akhilcnair
Jul 17, 2022
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Gold loan compleated, but not updated in cibil

Hi, my gold loan is fully paid but in cibil its not removed by them...
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R
Ram900355@7
Jul 9, 2022
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Amount debited and not credited to Muthoot

Part amount paid through imuthoot app for Rs.3000 on 8th July"22.. From my account it was debited and and in the muthoot app it still shows as initiated.. when I visit branch to recover my jewel they said amount not credited hence i need to wait 7 days to know the status.. there is no proper response as well.. I have shared my successfull transcation ID for that payment but still they are not accepting it.. who will bare the interest for...
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K
kd007
from Delhi, Delhi
Jul 7, 2022
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Wrong gold loan showing against my name

Address:BAREILLY

My cibil showing gold loan which is not taken by me on enquiry it was told to me that this gold loan is mistaken attached with your pan card and will remove in some time but it has been long time it still showing against my name and it is impacting my cibil score kindly resolve issue soon as possible and share me the NOC on my mail:- [protected]@gmail.com.
My contact number:-[protected]
Gold loan account :-3887MUL00003092br...
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S
Saravanan Nair
Jul 5, 2022
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Change in interest rate

My interest is doubled without my permission, took gold loan two months before @0.57 now the interest is 1.16..
Very poor customer service...

MDS-255
Mob # [protected]...
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