Myflowerapp Complaints & Reviews

I did order 2 orders of flowers bouquet and chocolate on 08/05/2023.
The delivery should be happened on the same day which never happened and they didn't have the courtesy to inform via any modes of communication.
I had to call them and check and their excuse is that it's very far and cannot deliver. A staff picked the call and she wasn't ready to hear my comments she just hung the call.
I emailed them about the issue...

Ordered a bouquet on mothers day under same day delivery option. Not delivered at the selected date and time slot and not even the next day no response on customer c are and no reply on email also. What about the refund...

Ordered Dairy Milk & Lovely Roses Combo for my sister and paid 899/- on 15th April 2023. By evening I got a call from the number [protected] and he informed we cannot deliver the package and hence adding a coupon to the wallet. He also told the information sent to my mail I checked the mail instantly and told its not yet received and asked him to resend while on call. He disconnected the call. I didnt get any coupon or mail yet....

I had booked three bouquet on 14 May with an assurance for delivery before 10 pm

but it never got delivered...

It's been a pathetic experience. Would never ever use this service again from your website.
I placed an order around 4:30 pm, the delivery should have been between 5 and 10. Kept waiting for it and it never got delivered. This is something unacceptable, no communication from your end to notify it can't be delivered....

Cake not received and not providing my refund of 749....

I ordered a cake. However they have canceled my order and they are not providing refund as well.. this is a fraud company....

Dear Sir/Madam,

I have placed a order for delivery of cake through myflowerapp by paying INR 3066 via UPI payment on[protected] and requested for delivery of cake. Payment was successful but no items delivered. I called customer care service, but no answer.

This company seems to be a fraudulent company as I can see in complaint forum there are lots of customers complained on this.

I request you...

I had ordered cake and other gifts today on myflowerapp vide order no.[protected] of Rs 976.00 and the order showed successful.

When I called customer care for delivery status they said that they have cancelled the order and will refund in 7 days.

If they can't deliver they should refund it immediately....

I had ordered a cake, bouquet and card on the app and after paying the amount of Rs 1497, the order was confirmed. A confirmatory mail was also received on my email.
I got a call next day saying that they will not be able to deliver and canceled my order. Since then neither they have refunded the amount nor are they attending to calls or messages. Pl take strict action for such poor customer services and fraud official online business....

I ordered for birthday 1 red rise plant order no.[protected] spent Rs 545/- and 1cake and 1flower order no.[protected] spent Rs694/-. They confirmed my orders and I got the email also. Till now i did not get any of these orders and seems thst i lost my money. I sent messages in their chatbot and email but no reply. I didn't receive the refund yet. Then they switched off the mobile and blocked the chat option in website. They've not yet reverted...

Eyy Myflowerapp,

My order ID :[protected]
Order placed on 6th May at 10:53 AM with the order value at Rs 2467 /-

This is the first time I am Using your website.This order was placed for one of my little cousin who is 4 years old. She was waiting for this cake eagerly.

At 11:30 AM i get a call stating that my order cannot be delivered to this location and amount will be refunded to my Myflower...

Order delivery timing is 1-2 pm 04/04/23 but still order not processed. it about 1:30 PM 04/05/2023.

Nobody is responding to the chat or other forum.

It is complete scam app....

Ordered a cake and after few minutes they called and cancelled order without refund.i can see a lot of complaints and bad reviews against this app and agency. Kindly go through and take necessary action against this fraud agency.....

They accepted midnight delivery order and charged extra for delivery. After sometime they called and said they are unable to deliver the order due to some technical issues and dropped the call. When I asked for refund they gave a coupon code. I denied to accept the coupon code, as my experience with this company is the worst and I am not going to use in future ever. I asked them to refund the money in original payment method but they denied...

I have ordered a cake online and paid for the same instantly, which was suppose to be delivered yesterday (on 24th April 2023). But the delivery person or their representative called yesterday saying that the cake could not be delivered and amount will be refunded. So I start contacting myflowerapp through their both contact us forum and through chat. Conversation went for few minutes mentioning that the refund amount will be paid as a coupon...

I had placed an order for "Amazing Roses and Teddy Combo", Order #[protected] on 15th April 2023. I paid Rs. 1, 695 in full, but the gift was never delivered. I have tried to contact them, but no response....

I ordered a cake and had made the payment on April 16, 2023 (order #[protected]. Later i got a call on the next day and i was informed you are unable to deliver the order. I want the payed amount as refund and not as a discount amount for later purchases. I tried contacting them, but there is no response....

I placed order for Cake and flowers from Myflowerapp. It was showing same day delivery.
I paid the amount using my credit card.
Upon inquiring with helpdesk, they mentioned that the services in the area where I ordered are suspended and I will bet refund via Myflowerapp voucher. I mentioned, I should have been informed about delivery not possible while ordering and the refund should be sent back to my credit card and not Myflowerapp...

I placed and order with MyFlower App on April 14th. It was supposed to be delivered on APril 16th but it wasn't delivered even after the specified time. I reached out to them through their website and I was told that the order was cancelled because their service wasn't available in the area and the amount I paid was refunded to their own wallet and I could use it on another order. First of all, there was no information about the cancellation...