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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 112

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My lpg consumer no.7499. My lpg subsidy not yet receive in my prathama bank account no.[protected]. Am already updated my aadhar no.[protected] with my above account as well as lpg ges agency. Request update my aadhaar no and return my lpg subsidy into my bank account no.[protected]. I will highly greatfull for this act of kindness. Request help me, am poor man. Please please

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A

atanu khan

from Delhi, Delhi

Sep 21, 2018

Dear sir
I close my previous savings a/c [protected] bank of india On-18/6/2018 but till to date show in my aadhar.
please update in NPCI mapping my new Savings A/c [protected] IFSC code- SBIN0007778
AAdhaar No[protected]
I will be thankful to you and do all the needful as soon as possible.

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Address: Jhalawar, Rajasthan

Dear sir,
My name is babulal and aadhar no. Is[protected].
Please activate my aadhar with bank of baroda account (Recently opened).

Before 2017 i have received my lpg subsidy but still, that bank a/c (State bank of india) is closed now i have opened a new a/c in bank of baroda (Opening date:[protected].

Please help me to get lpg subsidy in my new bank account.
And activate the bank linking status from inactive.
I'm waiting for your response.

Thanks!!

Regards
Babu lal

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Address: 711316

Subsity is not credit my bank account for aadhaar rejected by npci.
So you are requested to reactive my aadhaar.
My aadhaar no[protected]
Nasiruddin mallick
Mo-[protected]
Sbi ac no-[protected]
Ifsc-sbin0000199
I went to bank but the manager told me. That the aadhaar should be relink
With bank account by npci then the problem wil be solve. So kindly solve the matter.

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A

atanu khan

from Delhi, Delhi

Sep 21, 2018

Dear sir
i close my previous savings a/c [protected] bank of india On-18/6/2018 but till to date show in my aadhar.
please update in NPCI mapping my new Savings A/c [protected] ifsc- SBIN0007778
VID- [protected] Atanu khan
thanking you
Atanu khan

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Address: Thane, Maharashtra, 421302

I have a connection of bharat gas from bhiwandi branch & my consumer no. Is 35151 & my lpg id is[protected]
I m not getting gas subsidy from last one year
I had maping my details so many times from my boi & axis bank but still not received any subsidy
If you want my bank details i can provide you

Kindly do the need full asap
Regards,
Ansari

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R

Rashitombi Irom

from Aizawl, Mizoram

Sep 21, 2018

Sir my name is sapam ningol irom ongbi bijenti devi and my aadhaar number is[protected].sir i aplied for housing loan housing for all, they said my account is not link to npci to transfer the money i have complaint to bank also.but is not working sir please do the needfull

S

Srinivas M K

from Tarikere, Karnataka

Sep 21, 2018

I have done transaction on 30th August 2018 by bhim app but the intended receiver has not yet received the money which I have sent it to him but that money has deducted from my account...what is the reason behind that?

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Address: Sikar, Rajasthan, 332030

My lpg subsidy not transfer my bank account. My aadhar number active at bank and lpg distributor data base. But subsidy not transfer to bank account.
But my aadhar not active in npci database.
Please help to solve this problem and active my aadhar to npci database.

My bank account no [protected]
Ifsc - punb0076000
Aadhar no[protected]
Bhart ges lpg regi. Mobie no.- [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Sep 21, 2018

Updated by skbhamu My complaint resolved. Thank to NPCI team.

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9

927670

from Ambala, Haryana

Sep 19, 2018

Sir i am not getting subsidy of my lpg indane from 21 oct 2016.
My ac no [protected] and ifsc code is sbin0016891
lpg custmer no is cx11317556 and lpg id no is[protected]
distributers is indane gas agency air force station ambala cantt . And disrict code is[protected]. Last time purchased cylinder 14 jul 2018.

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Address: 275102

Website: For npci

Dear sir madam
Unfortunate mera mobile aur atm card lost ho gaya to koi bhi otp se aasani se money transfer kar sakta hai. To atm transection password bhi add kiya jaye. Jisse koi bhi atm aur mobile pa le to money transfer na kar paye. Please add your software with otp and atm transection password.
Puneet yadav (Atm card user)
Please sir / madam ise avasyak samjhe

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Address: Pathankot, Punjab, 145001

Website: NPCI ( NATIONAL PAYMENT CORPORATION OF INDIA

Respected sir

I fill npci form in my bank account for recieving lpg subsidy on 28/08/2018... I seeded my aadhar number for recieving subsidy.. But when i contact indane distributor for checking the status, then they show that your aadhar is not linked with bank account or the information is not given by npci... So please let me know what is the issue regarding not linking my bank detail with my indane distributor...
My details are as follow :-

Name - mukesh kumar
Bank account no :- [protected]
Linking date :- 28/08/2018

Please help me so that my bank account information is mapped with my indane gas distributor for receiving my lpg subsidy..

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Sep 18, 2018

Updated by Manik Mohal this is the proof given by bank after mapping aadhar with npci

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Website: UIDAI.gov.in

Dear sir, i am samaresh das, a customer of bank of india, ifsc-bkid0004377, a/c no [protected] i linked my aadhar no[protected] but npci mapper show "bank linking status inactive..So, please update my aadhar no.[protected] in npci server asap ..My mgnrega payments not recieve in my account..
A/c-[protected]
aadhar[protected]
bank of india

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Address: 825109

Hi sir my name is SUNIL KUMAR SHARMA. I have submitted my aadhaar card in bank and aadhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : STATE BANK OF INDIA, Account number : [protected], Ifsc code : SBIN0006344, Adhaar number :[protected]. So please update my account in NPCI.
I have updated my aadhaar 3 times but still I did not get any positve changes.
And I have opened my other account for the solution, but there was no resolution.Because of it I am not eligible for getting the scholarship money so please try to resolve my problem because I have needed of scholaship money.

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Address: Hyderabad, Telangana

I'm c. G. Sundar rao. Bpc (Lpg) consumer no.[[protected]] mobile no. [protected]. My bank a/c. With andhra bank, vidyanagar br, hyderabad. My lpg subsidy for 2 cylinders is not received in my bank account. I have also complained to gas agency also about the problem. They said, we cannot help about the problem i. E, subsidy dbt (Lpg) are created by npci only.
My subsidy for two cylinders i. E,
1.) dated 25-04-18 amount 205.48
2.) dated 14-07-18 amount 305.83 are pending with you. Inspite of my telephonic request.
I have personally visited the branch manager and linked my bank account with my aadhaar number and seeded with npci mapper also. I once again request you to help me to receive my pending two subsidy entries with you at the earliest.

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Address: Murshidabad, West Bengal

I am an account holder of this bank. As the bank is not linked with bhim upi. So the problems are faced for various payment through reliable upi address using the said bank address. Where the same catagory other banks have their upi address.
So the bank should be linked with bhim upi as soon as possible.
Thanks.
Bank name: bangiya gramin vikash bank, ifsc: utbi0bbrbgb

Kartic chandra jana

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Address: West Champaran, Bihar

Website: [email protected]

Hi sir/madam,
My consumer name is rameshwar tiwari and consumer id-603476.
Lpg distributor name-shivam hp gas agency.
Po-chaubeytola, ps-chanpatiya, state-bihar, district-west champaran, pin-845449.
Bank name-punjab national bank bettaih, ifsc code - punb0393900.
My aadhar[protected].
My aadhar updated in my bank account but not updated in npci. So i am not getting subsidiary.
Please help me...

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S

sdasoptcl

from Parvatipuram, Andhra Pradesh

Sep 18, 2018

Sir/Mam,
I had trying transaction through BHIM app for Rs. 8500.00 on dtd. 03.09.2018., But it failed and money deducted from my account.
Please take necessary action for getting money back to my account or credited to beneficiary account.

Regards
S Das

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Address: Ranchi, Jharkhand, 834001

Hello my self nitesh kumar submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have an a/c in bank :bank of india a/c no: [protected], ifsc code;bkid0004909 adhaar no;[protected], on conversation with npci, they are still telling to link your aadhar card which has already been done by bank.

So please update my account in npci. I'be thankfull to you. So please resolve my issue, thank you.

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V

[email protected]

from Ranchi, Jharkhand

Sep 18, 2018

01 September 2018 central bank of India customer account debited Rs 6000 but not credit recieved so I am requesting you to kindly reverse the same amount to the customer account
Thank
Enclosed details

[email protected]'s reply, Sep 15, 2018

Kindly reverse the same amount to the customer account

S

Syed Ameenu

from Bengaluru, Karnataka

Sep 18, 2018

Dear NPCI,
While doing login via pos devices showing invalid transaction,
Is there any server issue in NPCI,
kindly confirm if there is NPCI server down or not Please,

S

sitaram bhoye

from Pune, Maharashtra

Oct 6, 2018

Hello Sir my self sitaram bhoye submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have an a/c in bank :bank of india a/c no: [protected], ifsc code;SBIN0000340 adhaar no;[protected], HP CON NO-652582 Dealer code[protected] on conversation with npci, they are still telling to link your aadhar card which has already been done by bank.

So please update my account in npci. I'be thankfull to you. So please resolve my issue, thank you

sitaram bhoye's reply, Oct 7, 2018

Pls sir enable my aadhar activate bank linking

S

sitaram bhoye

from Pune, Maharashtra

Oct 7, 2018

Sir, Please solve this problem

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Address: Jaipur, Rajasthan, 302033

Hi team,

I have opened new bank account and closed the old one. My aadhar number is updated on new bank account however the subsidy is not credited from dec'17 m, please check the issue and credit the as of balance subsidy.

I am mentioning details, please call me if need anything else.

Name - harish kumar
Phone [protected]
Aadhar[protected]

Regards,

Harish kumar

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Address: 263160

Dear sir i am open new account in punjab national bank and aadhaar no.[protected] link 10/08/2018 a/c no. [protected] but not show in npci server and my subsidy transfer my salary account hdfc bank. I want change on npci server my old bank hdfc and add my new account.

Please resolve asap.
Name - naresh roy
A/c - [protected]
Punjab national bank

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Address: Begusarai, Bihar, 851218

Website: No

Dear sir,
I m a coustmer of hp gas,
Consumer no.-604669
Aadhar no.[protected]
A/c no.-[protected]
Which is bank of india,
I want to inform you my subsidiary is not received, according to gas distributor my account no.& aadhar no. Is also correct registered bt you hv sand money on sbi account,
Bt i have no any sbi account bcz it's my boi account, so plz send me on boi,

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Sep 19, 2018

Updated by singh navdeep This is the details which is given through hp gas,
It's absolutely right,
Thn why my subsidiary is going on SBI ACCOUNT,
SBI is not my account,
It's any another person account,
Help me & give my all previous subsidiary in my account,

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Address: Hooghly, West Bengal, 712203

Website: [email protected]

Sir, i shree biswanath sanpui having lpg id[protected] and consumer 🆔 -33387 would like to state you that the subsidy after delivery of lpg regularly credited to my axis bank account ([protected]) but due to some personal issue the account has been closed though, my uco bank account ([protected]) is aadhar seeded and also npci linked. Yet, i'm not eligible to get the subsidy to my uco bank account.

Required documents attached as evidence to prove the abovenoted statement is true.

Kindly do the needful.

Thanking you. Yours faithfully

Biswanath sanpui

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Address: 495001

It is to inform that my name is vijay kumar agrawal and i am a consumer of hp gas and my lpg subsidy is being transferred inadvertently from your end since long time in account no xxxx72 of mr. Dukhu ram sahu in state bank of india whereas my account no is [protected] of sbi collectorate branch, bilaspur, chhattisgarh. My lpg consumer no is 607054 and my registered mobile no is [protected]. My lpg id no is[protected] and my aadhar no is[protected] which is linked with my account no [protected]. The name of my gas agency is lafagarh gas agency, bilaspur chhattisgarh.
In this connection, i would like to state that till date the subsidy has been transferred so far to the account of mr dukhu ram sahu may kindly be recovered from him and deposited in my aforesaid account. Further, it is requested that kindly rectify the discrepency and transfer my lpg subsidy in my account.

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Address: Chhatarpur, Madhya Pradesh, 471001

Dear sir,
In my account central bank of india adhar is already linked in our account but adhar status is inactive in npci dbtl,
I have also checked in our bank, so i want to please update my adhar in npci dbtl. Then we have get our subcity in our account.
Bank said your adhar is already linked...

My detail is...
Adhar no...[protected]
Email... A[protected]@gmail.com
Mo no...[protected]
Indane consumer id...[protected]
Gas name... Swaroop gas agency
Area... Chhatarpur mp.
Bank name... Central bank of india
Account no...[protected]
Ifsc code... Cbin0283344
Pin codde...471001

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Welcome sir
I am babloo kumar pandit my addhar card no.[protected] and my linked mob no. [protected] sir i am link aadhar card no.in bank and fillip npci form but i am not receiving lpg subsidy when i am call hp gas toll free no. He said apka aacount no. Link nahi hai aadhar se but maine conform kiya bank se to bola gaya aapka aadhar account se link hai please help me sir gmail [protected]@gmail.com

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