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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 113

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V
Vishal@51190
from Delhi, Delhi
Sep 14, 2018
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Address: New Delhi, Delhi
Website: www.paytm.com/upi

DBS bank to Citi bank sent 2000 rs
Using paytm upi transaction failed amount
Deducted not refunded yet

I sent money from DBS bank to CITI bank through paytm upi amount is deducted aagainst failed transaction but not refunded back to my account.
Txn shown failed but amont deducted
Upi reference no. Is[protected]

I tried many times but paytm customer didnt revert on call
Plz refunded back my back from paytm upi
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Bivash Porey
    from Narnaul, Haryana
    Sep 14, 2018
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    Address: Paschim Medinipur, West Bengal, 721212
    Website: NA

    Dear,
    Sir / Madam

    I am susuma porey Vill harishingapur, po panchmaropratappur, dist paschim medibnipur, ghatal, pin 721212, west bengal, I have a indane gas connection, but the subsidy is not adjusted in my account from 18.04.2018. Please check the account and adjusted the subsidy as soon as possible.
    all the supporting document with bank passbook attach WITH THIS.

    consumer no cx[protected]
    adhar no[protected]
    account details
    sbi a/c no [protected]
    ifsc SBIN0000228
    Thankfully
    susuma porey
    [protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    I have transfered an amount of 500rs through phonepe upi, however the amount is debited from my account but did not credited to the receiver. I have sufficient proofs regarding this bjt they are not taking any step. Please hel me regarfing this.The transaction detail which i attached is still not credited.
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      S
      shamshoddin
      from Morjim, Goa
      Sep 14, 2018
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      Address: Bulandshahr, Uttar Pradesh, 431001
      Website: www.npci.in

      I had done 20 & above transaction Rs.100 or more, & made 70/80 transaction 10 or more, in August month but I am not got any reward from NPCI or paytm payments Bank side, Rs.500 &Rs 250 bhim reward scheme, kindly check the details & resolve my issue.my no [protected] & my email id is
      [protected]@gmail.com
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Sep 14, 2018
      Updated by shamshoddin
      Bhim reward not got, last month
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        C
        Chavan Lal
        from Hyderabad, Telangana
        Sep 14, 2018
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        Address: Gurgaon, Haryana, 122015

        Dear Sir / Madam
        That is your information; I have LPG user from HP Gas connection. I want new bank account update for subsidy (DBTL)
        Because I have subsidy old bank account closed. So please update my new bank account as per below details:
        1. Name - Chavan Lal
        2. Father Name – Ratiram
        3. Adhar No –[protected]
        4. Consumer ID - 2 [protected]
        5. Consumer No – 504063
        6. Bank Name – Central Bank of India
        7. Bank IFSC Code - CBIN0283662
        8. Bank Account no - [protected]
        9. Gas Agency Name – Ganga gas service palam vihar
        Thank you

        Regards
        Chavan Lal
        Mobile no [protected]
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Sep 19, 2018
        Updated by Chavan Lal
        Dear Sir / Madam
        do not solve my problem till now, so please solve my subsidy issue.

        Thank You
        Chavan Lal
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          D
          Deepakje
          from Ashoknagar, Madhya Pradesh
          Sep 13, 2018
          Resolved
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          Resolved

          Address: 486001

          Hi sir my name is sushma I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : state Bank of india, Account number : [protected], Ifsc code : SBIN0030380, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
          Help me as soon as possible
          Sep 18, 2018
          Complaint marked as Resolved 
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            R
            Raushan2102
            from Asansol, West Bengal
            Sep 13, 2018
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            Address: Jalpaiguri, West Bengal, 735215

            Sir my adhar no is[protected]. I m not getting gas subsidy since Jan 18. Since jan18 I m on regular visit of gas agence c care, sbi bank & NPCI c care. SBI bank is showing that adhar is linked and active with my bank for LPG subsidy. NPCI is telling that adhar is not linked with any account. I have already send a copy to npci given by bank( also sareing with you). but he is not agery with me and SBI bank. I don't know what they want, but in between I m suffering since jan18. My bank is SBI af station Hasimara. I don't understand what is the problem. It is with bank or NPCI. Now NPCI want acknowledge receipt but I m not a banker, when I was asking for receipt that gave me the slip that i always sare with npci. But nothing happening. Plz help
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Sharukh Cama
              from Mumbai, Maharashtra
              Sep 12, 2018
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              Address: Mumbai City, Maharashtra, 400039

              Dear sir,
              I received a sms saying "lpg subsidy of rs 297.65 has been credited to your account a/c no. Xxx873182 on 10/09/18."
              But i do not have any bank account ending with these nos.
              I suspect that my aadhar card has been scammed and an account opened in a payment bank or regular bank without my knowledge.
              Please advise procedure to undo this
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                K
                Khullar D Deepak
                from Ludhiana, Punjab
                Sep 12, 2018
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                Address: Amritsar, Punjab, 143001

                I'm an indian oil gas holder with lpg id[protected]Ravi gas agency amritsar).
                Earlier my subsidy amount used to get into bank of india account, now i have changed it to oriental bank of commerce and i have updated aadhar in oriental bank of commerce.

                Bank has confirmed that aadhar is seeded now, but still unable to receive pending payment due to delay by npci.

                Please update my bank details
                Name: deepak khullar
                Bank acc: [protected]
                Bank name: oriental bank of commerce
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  D
                  dinesh408
                  from Delhi, Delhi
                  Sep 12, 2018
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                  I'm a hp gas holder with consumer number 630346 (Ajit enterprises hyderabad).
                  Earlier my subsisdy amount used to get into icici account, now i have changed it to bank of baroda and i have updated aadhar in bank of baroda.

                  Bank has confirmed that aadhar is seeded now, but still unable to receive pending payment from[protected].

                  Please update my bank details
                  Name: dinesh reddy marri
                  Bank acc:[protected]
                  Bank name: bank of baroda
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Still awaiting for reply from NPCI. Details uploaded as attachment.
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                    A
                    Atul kumarSingh
                    from Kanpur, Uttar Pradesh
                    Sep 11, 2018
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                    Address: Allahabad, Uttar Pradesh

                    Hi sir
                    My name is deepak singh i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive.
                    I have bank account in bank : baroda uttar pradesh gramin bank
                    Account number : [protected], ifsc code : barb0bupgbx
                    Adhaar number :[protected]
                    Gas connection no: 67046660
                    Mobile no. - [protected]
                    So please update my account in npci. Thank u sir
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Please see. the. attachments,
                    which. are. self. explanatory.
                    Respected Sir

                    My father was the account holder of IDBI bank and he was taken a rupay card .
                    He was sudden death but bank did not giving claim amount .
                    They process the application to new india insurance, Mumbai.
                    My father Rupay ATM card No is[protected]

                    My mobile no is [protected]
                    [protected]@rediffmail.com
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                      T
                      trajashekar08
                      from Nalgonda, Telangana
                      Sep 10, 2018
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                      Address: 508284

                      Dear Sir/Madam,
                      My mother name is T. Yadamma and I have submitted adhaar card in bank and adhaar is updated in my mother bank account but the NPCI status is still inactive. my mother have bank account in bank : Canara Bank, Account number :[protected], Ifsc code : CNRB0001865, Adhaar number :[protected]. So please update above account in NPCI. Thank u sir
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        A
                        Anu Príýä Surìn
                        from Ranchi, Jharkhand
                        Sep 10, 2018
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                        Address: Ranchi, Jharkhand, 834002
                        Website: www.npci.org.in

                        Hello my self Anupriya surin i have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. i have an a/c in bank :union bank a/c no:[protected], ifsc code;UBIN0548014 ADHAAR NO;[protected]. SO PLEASE UPDATE MY ACCOUNT IN NPCI. i'be thankfull to you . so please resolve my issue . thank you
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        My adhar status is red flagged in npci and hence not getting LPG subsidy.adhar no is
                        [protected]. Whereas. It was showing activated up to last year
                        I send money by the Bhim app Date: 31 Aug 2018.
                        Transaction Issue - Transaction Id[protected].
                        5000 rupees has been deducted from my account but the money did not reach the other account.
                        It is a urgent matter.
                        Pl take action urgent.
                        Hello sir
                        My A/c No-[protected] & name-Anuj Kumar Ravi & My Adhaar No[protected].
                        my Adhaar is inactive in my account so kindly i am requesting u plz active my adhaar no in my A/C above mentioned...
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                          M
                          md shams khan
                          from Godda, Jharkhand
                          Sep 9, 2018
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                          Address: Katihar, Bihar, 854105
                          Website: Aadhar card link to bank

                          Dear sir

                          i requested to for this pls Link my aadhar card to bank for subsidy at this time did not have a collect subsidy pls link my aadhar my aadhar no.[protected]
                          a/c no. [protected]
                          State bank of india, shiv mandir chowk, Katihar (bihar) - 854105
                          ifsc code-. sbin0006428
                          I shall be obliged to you for this sir

                          yours faithfully
                          Shams Quamer Khan
                          s/o- Akhtar Alam Khan
                          moffarganj near fci godown,
                          katihar, Bihar- 854105
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Respected Sir

                          I want To Attached My Given Details For Subsidy
                          Consumer No : 212561

                          Account No : [protected]

                          Bank Name : Bank Of Maharashtra

                          UID :[protected]
                          Name : Rajesh Magal Tagde
                          Contact No : [protected]
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                            A
                            Ajaybsk1432
                            from Rayachoti, Andhra Pradesh
                            Sep 9, 2018
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                            Address: 505187
                            Website: Npci

                            On[protected] i got a payment showed me successful but money not credited in my bank account and didn't get any message from bank about money
                            I had given my bank account details please help me and make my money back
                            State bank of india
                            Account number:[protected]
                            Mobile no:[protected]
                            Google transaction id: cicagkd8-bplzg
                            Upi transaction id:[protected]
                            Date:[protected]
                            Please verify this transaction details and send my money back please
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Sep 09, 2018
                            Updated by Ajaybsk1432
                            Sir please help me, payment showing successful but money not credited
                            State Bank of India
                            Account number:[protected]
                            Mobile no:[protected]
                            Google Transaction ID: CICAgKD8-bPLZg
                            UPI Transaction ID:[protected]
                            Date:[protected]
                            Please verify this transaction details and send my money
                            Sep 10, 2018
                            Updated by Ajaybsk1432
                            On[protected] i got a payment showed me successful but money not credited in my bank account and didn't get any message from bank about money
                            I had given my bank account details please help me and make my money back
                            State bank of india
                            Account number:[protected]
                            Mobile no:[protected]
                            Google transaction id: cicagkd8-bplzg
                            Upi transaction id:[protected]
                            Date:[protected]
                            Reference Id :[protected]
                            please verify this transaction details and send my money back please
                            Sir/madam,
                            bank me aadhar link karva diya he. jiski reciept attached kar di gyi he...
                            abhi tk koi solution nhi hua he..
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                              H
                              Haricharan Gupta
                              from Mundi, Madhya Pradesh
                              Sep 8, 2018
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                              Address: Indore, Madhya Pradesh

                              Sir!! My aadhar number is[protected] and my bank account number is [protected] in sbi and ifsc code is sbin0030087. Sir i have linked my aadhar details with my bank account 1 week ago but still it is not updated by npci on its website. Sir i have asked the bank several times but they are repeatedly saying that they have linked my aadhar card with account and now they can't do anything. Sir i need that npci update for my scholarship amount and bcoz of this delay i m unable to fill my application form and it's last date is 10/09/18. Please sir update my details as soon as possible it's very urgent.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                S
                                Subhash679
                                from Jugsalai, Jharkhand
                                Sep 8, 2018
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                                Address: Nainital, Uttarakhand, 263139

                                Dear sir i have linked my adhaar with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. Iam not get subsidy last 1year in my a/c pls solve my problem
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Anjum Muzammil
                                  from Pune, Maharashtra
                                  Sep 19, 2018
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                                  Address: Thane, Maharashtra, 421302

                                  I have a connection of Bharat Gas from Bhiwandi Branch & My Consumer no. is 35151 & My LPG Id is[protected]
                                  I m not getting Gas subsidy from last one year
                                  i had maping my details so many times from my BOI & Axis bank but still not received any subsidy
                                  If you want my bank details i can provide you

                                  Kindly do the need full asap
                                  Regards,
                                  Ansari
                                  [protected]
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  MY AADHAR[protected] is linked with Central Bank Of India A/C no.[protected] and my Indane LPG ID is[protected] and LPG Customer no. [protected].But my LPG subsidy is not getting credited in my bank account.KINDLY DO THE NEEDFUL.
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                                    K
                                    kajag003
                                    from Rajgir, Bihar
                                    Sep 7, 2018
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                                    I am a customer of vaishali enterprises. I am not receiving my gas subsidy since april 2017. Please link my aadhar number and other important details properly with npci as well as my bank account in corporation bank.

                                    Customer name - kajal devi

                                    Aadhar number[protected]

                                    Bank name - corporation bank

                                    Account number -
                                    [protected]

                                    Ifsc code - corp0001535

                                    Distributor's name - vaishali enterprises

                                    Consumer no - [protected]

                                    Mobile no. - [protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      kudkyalrj
                                      from Bengaluru, Karnataka
                                      Sep 7, 2018
                                      Resolved
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                                      Resolved

                                      Address: Solapur, Maharashtra, 413002

                                      Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mail id is raju. [protected]@gmail.com
                                      Sep 15, 2018
                                      Complaint marked as Resolved 
                                      Complaint resolved in bank, first delinked aadhar from bank account and after 3 days once again aadhar linked with bank account.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Karthiked
                                        from Hyderabad, Telangana
                                        Sep 6, 2018
                                        Resolved
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                                        Resolved

                                        Address: Adilabad, Andhra Pradesh, 504251

                                        Hello,

                                        Recently my aadhar no is updated at my account holder bank, and i have submitted a acknowledgement to npci team from mail { i have raised a incident to npci} then after submission also, still my aadhar is inactive, due to that i am unable to get the gas subsidiary amount since one year. Kindly look into that.
                                        *note: earlier my aadhar seeding was done for different bank, recently i was closed that bank account then after my aadhar seeding was inactive from npci. Due to that i was physical document submitted to my bank accuont and same bank account has been submitted at my gas agency.

                                        Kind regards
                                        Vanitha edla
                                        Sep 14, 2018
                                        Complaint marked as Resolved 
                                        Thanks, Personally NPCI team is approached me. and its resolved. Kind Regards Karthiked
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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