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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 139

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Address: Thiruvananthapuram, Kerala, 695014

My consumer number is[protected]Bharat gas) and my aadhar number is[protected].

I have updated the aadhaar details with my joint bank account to get the subsidy. But i didnt get the subsidy. So i contacted the bank and they told, the primary account holder of joint account i linked is my husband. So they cant add the aadhaar and lpg id number in the name of sreedevi to their system. Then i cancelled the joint bank account and i opened a new single bank account and successfully linked lpg id to the bank on[protected]. Then i contacted the gas agency to know the status of aadhaar to their system. But they told aadhaar status not updated in npci. So my humble request is please solve the issue.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Raigad, Maharashtra, 410218

Dear sir,

My aadhaar[protected] is inactive in npci, so i am not able get gas subsidy in my bank account, i have three bank account, all are linked with my aadhaar, please suggest for how to active my aadhaar in npci fior lpg gas subsidy. I want to link only my sbi saving account, please do needful and advice me "how to update my aadhaar in npci. Please reply me as soon as possible.

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Dear sir i have linked my adhaar with my bank account. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue

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Respected sir/madam

My self pradip sutradhar, wants to inform you that i had a bank account on vijjaya bank, account no - [protected]. I closed my account on 27/11/2017 due to my personal problem now i am facing a problem that is aadhar card is are still link on this account but its inactive that's why i don't have get my any aadhar card base subsides. So therefore i request to you please de-link my aadhar card from this account as per as possible. Aadhar card no[protected]

Thankful
Mr. Pradip sutradhar
Mobile no - [protected]

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Respected sir/madam

My self bina das wants to inform you that i had a bank account on sbi bank, account no - [protected]. I closed my account on 26/08/2015 due to my personal problem now i am facing a problem that is aadhar card is are still link on this account but its inactive that's why i don't have get my any aadhar card base subsides. So therefore i request to you please de-link my aadhar card from this account as per as possible. Aadhar card no[protected]

Thankful
Mrs. Bina das
Mobile no - [protected]

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Address: Surat, Gujarat, 305010

Sir, my self kyada kishan devashibhai. Sir my aadhar is linked with bank of india (Account no. [protected]). Sir this account is jan dhan. And my scholarship amount is more than 50000. So please delink this account. Because of that my scholarship is in pending. Please resolve this problem as soon as possible. My detail is below
Aadhar card no.[protected]
Bank of india
Account no [protected]
Ifsc code = bkid0002743
If any dout confirm by my bank
Email address ghoddodroad. [protected]@bankofindia.co.in

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 16, 2018

Updated by kishan kyaa Sir i have closed my previous aadhaar linked boi account no [protected] and it also delinked by bank. But it is still showing in ur database due to which my subsidy is reverting back and i am not getting it since july onwards. Now i have linked my aadhar[protected] to allahabad bank vide allahbad bank request subsidy. But still i am not getting my subsidy. Sir please map my new allahabad bank account in ur database for getting my subsidy and remove my old closed account number from ur database. Thanking you sir.

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Address: Nashik, Maharashtra, 422009

My name is shobha suresh jambhale, my saving account in sbi (A/c no. [protected]), cidco colony villholi branch, nashik. I have received gas subsidy past many years regularly, but last 3 months gas subsidy is not deposited in my a/c. Many more times i have linked aadhaar with bank & gas agency. My lpg id is[protected], and my gas consumer code is 412982, my registered mobile no. Is [protected].
Gas agency said your subsidy is on hold bcoz your aadhaar number is not linked with npci and they also said u go to bank ank linked your aadhaar number. Bank workers told to me u r account is already linked with aadhaar there is no problem from here.
In that stage what can i do plz give me solution.
My aadhaar no. Is[protected]

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Address: 500094

Subsidy amount on lpg were deposited in my syndicate bank account. I closed my account with syndicate bank and opened with andhra bank kapra branch and also linked my aadhaar no.[protected] on 27th feb., 2018. The subsidy amount of rs. 239.24 dated 14th march 2018 was not transferred to my andhra bank account. Lpg consumer no. 8592 of bpc (Sai priya distributor). The distributor informed that the amount of transferred to syndicate bank, which must have returned back to you. Request you to update my aadhaar to andhra bank, kapra sainikpuri account no. [protected]ifsc andb0000327. Jaiwala samuel chandrashaker

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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A

ajay_k_sharma

from Almora, Uttarakhand

Mar 16, 2018

Dear sir,
My consumer no. 1646 my aadhaar no.[protected] is not mapped in NPCI with Oriental Bank Of Commerce, Sadar Bazar meerut Cantt a/c no. [protected].

I have not received gas subsidy amount till date.

please do the needful & help me.

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Bank name - central bank of india
Bank no -[protected]
Aadhar no[protected]
I have open a new bank account in central bank of india and my aadhar no is also linked to bank. Still the uidai website is not showing my bank linking status. It is showing the technical. Please look through my issue. Because i recieved a dbt scholarship i am not able get the sccholarship because o inactive status

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by Vrushali Panzade I have two bank account sbi and cbi . I have linked my account to both the account still i am not able to see the bank link status. the aadhar e services provided are showing me the technical problem in while mobile number and aadhar no is given input . as i recieved the aicte scholarship it is becoming problemtic to generate the benefiaciary code.I HAVE ENCLOSED THE FILE BELOW .PLEASE GO THROUGH MY ISSUE

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S

shreya bhagat

from Ranchi, Jharkhand

Mar 16, 2018

Respected sir, my name is shreya i have submitted card in hindustan Petroleum Corporation Ltd. and adhaar is updated in my bank account but the npci status is still inactive. So please request update my account in npci status. My mail id [protected]@gmail.com. Thanku sir

LPG ID:[protected]
CONSUMER NO. 834542
CONTACT NO. [protected]

V

vishwajeetbharti

from Mundi, Madhya Pradesh

Mar 16, 2018

My adhar no.[protected] is link with my account in SBI. but adhar mapping not done . please tell me where the problem arises

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Address: Dhanbad, Jharkhand

Website: ekalyan.cgg.gov.in

Sir, i being a student applied for ekalyan scholarship, which is given to the minority students of jharkhand. But my application is not being approved and the reason given is that my aadhar card is not seeded with my bank account, even though my bank shows that it is already linked. The branch manager has confirmed the seeding but ekalyan is messaging repeatedly to link it. My bank is state bank of india, bit sindri branch.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 18, 2018

Updated by Rohit Kumar Rajak sir, my matter is yet not resolved. If my aadhar card mapping with is not done soon, i am afraid my scholarship will be rejected. This scholarship means a lot to me as i come from a very poor background.Hereby i provide some personal details. I am further attaching the proof given by bank manager that my bank account is linked with aadhar card by them.I hope you resolve my matter as soon as possible.
Aadhar no:[protected]
account no:[protected]
IFSC Code:SBIN0011812
Bank-State Bank Of India
Branch-BIT Sindri

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S

shreya bhagat

from Ranchi, Jharkhand

Mar 16, 2018

+1

Kindly let me know the reason behind this...as i am not aware about the problem regarding aadhar inactive in NPCI...AS I AM NOT UNDERSTANDING ALL THIS...KINDLY CLERIFY THE SAME...SO THAT THE PROBLEM MAY BE RESOLVE WELL IN TIME

Rohit Kumar Rajak's [Complaint's author] reply, Mar 19, 2018

I have provided all my details above

B

Bhanu Prasad Sankhla

from Ajmer, Rajasthan

Mar 16, 2018

My aadhar card is showing inactive in NPCI, due to that i am not able to receive subsidy amount in my bank, before i m getting it, but by few months i am not getting, every time i receive message of subsidy failed.
Bank and Gas distributor both says that my aadhar card is linked with them and they can't do anything more.

My aadhar no.[protected]

P

poonam dahiya

from Noida, Uttar Pradesh

Mar 16, 2018

My name is poonam,
I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank :state bank of india
Account number : [protected]
Ifsc coad : SBIN0001416
Adhaar number :[protected]
So please update my account in npci.
Solution over this problem as soon as possible. Thank u sir

P

[email protected]

from Jamnagar, Gujarat

Mar 16, 2018

My aadhar links account

S

sunilbses

from Solapur, Maharashtra

Mar 16, 2018

My Aadhar No. is not active on NPCI database.So, I can't get my LPG subsidy.
Aadhar No.[protected]
Bank A/C No.[protected]
ICICI Bank

R

rajeevjha25

from Mau, Uttar Pradesh

Mar 16, 2018

Hi sir my name is iSHWAR Dutt Pandey I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : CENTREL BANK OF INDIA, Account number : [protected], Ifsc code : CBIN0283939, Adhaar number :[protected]. So please update my account in NPCI.
Thank u sir

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Address: Gorakhpur, Uttar Pradesh, 273006

Dear Sir
I have a/c in SBI & in UBI
SBI Basharatpur Gorakhpur
A/C NO [protected] IFSC: SBIN0011188

UBI HPPCH GeetaVatika Gorakhpur
A/C NO: [protected] IFSC:UBIN0549711
Aadhaar updation reference number in UBI is:[protected]
Customer ID:[protected] Aadhaar no[protected]

Presently my hp gas consumer no 603584
link with UBI Bank. I have already updated aadhar no in both bank but both the bank show aadhar no not linked with bank.
Aadhaar updation reference number in UBI Bank given above
Kindly resolve this issue so I can avail DBTL benefits

Thanks...

With regards
Parvati Pandey
Consumer no 603584
210-C Adityapuri Dharampur
Geeta Vatika Gorakhpur
Mob no:[protected]

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Address: Valsad, Gujarat, 396001

Sir, we had submitted complain many time but yet problem is not solved.
my sons scholarship is not getting credited due to aadhar card status problem.

one mail received from NPCI, they said to contact bank branch.

we had done biomatrics update also. bank has given in writing that aadhar card is active as per them, problem is not with bank.

but problem is with NPCI server.

please solve the problem as its is hanging between bank and NPCI...

actually government must abolish NPCI as they are not capable to solve problem, instead just throwing responsibilities on bank, and normal consumer is suffering.

my son is going to leave study because of this and NPCI will be responsible.

aadhar no.[protected]

account no. [protected]
state bank of india

ph. [protected]

Mar 26, 2018

Complaint marked as Resolved

jhjhjjhjhjh

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My name is mala devnath pandit.
My adhar no. Is[protected].
My panjab national bank account no. Is [protected].
My indian oil lpg connection registration no. Is [protected] & connection no. Is[protected]
But my lpg gas subsidy in not reimbursed to my account.
I have checked with my bank & as per bank employees my adhar no. Updated in my bank account; but still my lpg subsidy is not reimbursed to my account.
As per bank details & adhar app my adhar no. Is not linked with my account no. On your server for lpg subsidy.

Kindly do the needful for my help.

Thanks & regards
Mala devnath pandit
M. No. [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by [email protected] My Name is Mala Devnath Pandit.
My Adhar No. is[protected].
My Panjab National Bank Account No. is [protected].
MY Indian Oil LPG Connection Registration No. is [protected] & Connection No. is[protected]
But My LPG gas subsidy in not reimbursed to my account.
I have checked with my bank & as per bank employees My adhar no. updated in my bank account; but still my LPG subsidy is not reimbursed to my account.
As per bank details & Adhar app my Adhar No. is not linked with my account no. on your server for LPG subsidy.

Kindly do the needful for my help.

Thanks & Regards
Mala Devnath Pandit
M. No. [protected]

Mar 15, 2018

Updated by [email protected] My Name is Mala Devnath Pandit.
My Adhar No. is[protected].
My Panjab National Bank Account No. is [protected].
MY Indian Oil LPG Connection Registration No. is [protected].
MY Indian Oil LPG Connection No. is[protected].
MY Indian Oil LPG Consumer No. is[protected].
But My LPG gas subsidy in not reimbursed to my account.
I have checked with my bank & as per bank employees My adhar no. updated in my bank account; but still my LPG subsidy is not reimbursed to my account.

As per bank details & Adhar app my Adhar No. is not linked with my account no. on your server for LPG subsidy.

Kindly do the needful for my help.

Thanks & Regards
Mala Devnath Pandit
M. No. [protected]

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Address: Bareilly, Uttar Pradesh, 243001

Website: Npci

Hello sir, my name is chitra mishra. My gmail i'd is [protected]@gmail.com. My account no is [protected] my adhar card no is[protected] my complaint is that there is a issue of that my adhar card is not updating with my gas agency so my per month sub cd is not coming in my bank account. I already rechecked my adhar card status with my bank. So please solve my problem because i already submitted a complaint but there is no solution regarding my complaint. So please solved it.

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Address: Mumbai City, Maharashtra, 400013

Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.
Thanking you,

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by Beena Govalkar Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.
Thanking you,

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My all accounts are aadhar linked. I closed my airtel payments bank account which was opened by ekyc of aadhar. Hence, subsidy should credit in same account as per latest guidelines (Latest aadhar linking). Due to closing the account, subsidy is held up. Subsidy is not being credited in beneficiaries other account which is aadhar linked.
In view of above, it is reqested to change the rules and system software accordingly. Subsidy should be credited in other account which is aadhar linked and consent for the same is given by the consumer only.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by [email protected] How much time it will take to resolve the issue as early as possible

Mar 15, 2018

Updated by [email protected] Please provide toll free number of customer services.

Mar 15, 2018

Updated by [email protected] I made a call on NPCI no.[protected] . No response from NPCI side.

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Address: 421201

Website: Npci

Hi i was earlier holding indusind account which is now closed. I have linked my other account with aadhaar but still the status is not getting changed at npci end. It is still showing that my aadhaar is inactive.
. My last 2 subsidy have already bounced gas agency is saying that from there end every thing is done. Bank is saying they hv updated aadhaar at there end but my issue is not getting solved.

Gas company — bharat gas shakti gas service dombivli west[protected]

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Address: Bareilly, Uttar Pradesh, 243002

Sir, I have closed my SBI account [protected] and it is also delinked from my Aadhaar no[protected] as messaged by bank.But this account is still showing in ur record due to which I am not getting lpg subsidy since January onwards as my subsidy is reverting back due to failed transaction.
Sir further I have linked my above Aadhaar with axis bank account [protected] . Therefore sir pls map my new axis bank account in ur record and remove my old SBI account which is now closed from ur record so that I can received my LPG subsidy in my new axis bank account.
Sir my LPG ID is[protected]

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I have given my aadhar details to bank.
In bank data it has been linked,
In
Uidai
Aadhar bankservices
Bank account is not linked. As npci has to update the details of bank in uidai.
For distribution of stipend from aicte it is required to submit bank details linked with aadhar. Stipend of more than 6 months has been pending and it is more than 70000 so please the solution for the problem.

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I have opend my account in IDFC Bank in MICRO ATM with my Aadhar number
but our grampanchyat is telling its not mapped..
please mapp... and reply me call Or mail me [protected] [protected]@gmail.com
Aadhar Number :[protected]
Name : Rukmavva Muttappa Gubbi
Bank Name : IDFC BANK LTD
Branch Ifsc Code : IDFB0080331

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