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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 143

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A
AKASH MAITY
from Patna, Bihar
Mar 3, 2018
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Dear sir
I have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue (Please solved the issue
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    S
    subhashishbhaduri
    from Delhi, Delhi
    Mar 3, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    My aadhar card is already updated in bank still npci status inactive.

    Lpg id[protected]

    Name - chitta dev bhaduri

    Aadhar card no.[protected]

    Bank name - hdfc, sbi, central bank

    I have confirmed from hdfc bank customer also as my aadhar card is already updated as per their records. Kindly do the needful so that lpg subsidy get transferred to the mentioned bank.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Mar 13, 2018
    Updated by subhashishbhaduri     NO ACTION HAS BEEN TAKEN.VERY DISAPPOINTED...
    View replies
    My a/c no. [protected]
    BANK bank of BARODA
    BRANCH RAMGARH TALLA
    Ifsc code BARB0RAMTAL
    Mobile no. [protected]
    Sir MERE khate mai aadhar link nai ho raha hai npci se approvel mag raha hai kya karu sir help plz

    npci inactive for lpg linking - Comment #3026746 - Image #0
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      A
      Amu007
      from Lucknow, Uttar Pradesh
      Mar 2, 2018
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      Address: New Delhi, Delhi, 110044

      I transfer rs 1100 from account corporation bank with the help of tej app on 1-3-18. Amount is debited from my account (Upi id - [protected]@okaxis) but did not credited in beneficiary account, (Upi id - [protected]@okicici) pls investigate the matter and refund my amount. Please do something immediately i really need my money back. I send feedback on tej app but i didn't get any reply from there so please do something.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        R
        Rayan philips
        from Chennai, Tamil Nadu
        Mar 2, 2018
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        I'm transfered 20000rs on 01/03/18 from my sbi account through net banking. But my 20000rs amount debited from my account but not created to recipient. Imidiatly i was contack to sbi branch manager he told it will solved today evening but one day also completed but still i did not get my amount back. Sokindly send back my money to my account.ac no-[protected]
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          B
          bunny nikam
          from Malegaon, Maharashtra
          Mar 2, 2018
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          Respected sir
          I am snehal, i have link my bank account with aadhar no twice but
          Still on uidai portal and on *99*99*1# it is showing it is not linked.
          I went to bank many times they gave same reply that it is link. Due to
          This my pg scholarship from aicte has been not yet received. As i m
          Totally depend on my scholarship please sir it is humble request to
          Look after this matter. Following are my details
          Aadhar no[protected]
          Account no [protected]
          Bank name - state bank of india
          Ifsc code - sbin0004886
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            snhl nikm
            from Malegaon, Maharashtra
            Mar 2, 2018
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            Respected sir
            I am snehal, i have link my bank account with aadhar no twice but
            Still on uidai portal and on *99*99*1# it is showing it is not linked.
            I went to bank many times they gave same reply that it is link. Due to
            This my pg scholarship from aicte has been not yet received. As i m
            Totally depend on my scholarship please sir it is humble request to
            Look after this matter. Following are my details
            Aadhar no[protected]
            Account no [protected]
            Bank name - state bank of india
            Ifsc code - sbin0004886
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              G
              gugunumishra
              from Burla, Odisha
              Mar 1, 2018
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              Address: 759100

              Hi sir/madam, my lpg distributer name is kamalini hp gas gramin vitrak my aadhaar no.:[protected]. My lpg id: -2 [protected] my cunsumer no:- 600571 my bank: - state bankof india branch name-tlesingha ntpc campus ifsc code-sbin0006257 my acount no.:- [protected]. My aadhaar card is updated in lpg. And also updated in bank that confirmed bank also. But not updated in npci database. It is showing red dot in aadhaar linking status in bank (As per npci). So, i am not getting subsidy. Please help me…
              +3 photos
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                R
                rajender2081
                from Hyderabad, Telangana
                Mar 1, 2018
                Resolved
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                Resolved

                Address: 505301
                Website: www.consumercomplaints.in/new_complaint

                I was closed andhra bank account recently.. Opened sbi account no : [protected].. Ifsc: sbin0012903... Sircilla branch.. Lpg subsidy showing aadhar link not updating with new bank account..
                Please map my aadhar number with sbi account.. My aadhar no;[protected]..
                Please guide me any documents required,.. And please resolve the issue as soon as possibl
                Apr 1, 2018
                Complaint marked as Resolved 
                recently we booked one more cylender subsidy not credited
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Mar 03, 2018
                Updated by rajender2081                 please guide me above booked complaint till now it is not cleared
                Mar 03, 2018
                Updated by rajender2081                 if any additional details required please guide me
                Apr 01, 2018
                Updated by rajender2081                 till now problem not resolved
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                  S
                  sharmasushil79
                  from Solapur, Maharashtra
                  Mar 1, 2018
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                  Address: Bagpat, Uttar Pradesh, 250609

                  I transfer rs 10000 from account [protected] (Adhar[protected], to adhar[protected] via allahabad bank bc kiosk on 26 feb 18. Amount is debited from my account and transfer in npci a? C no. [protected] but did not credited in beneficiary account, pls investigate the matter and refund my amount. Beneficiary adhar no.[protected] is linked with obc bank.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Feb 23, 2018
                  Mahendra877's response                   Dear Sir
                  adhar no.[protected]
                  bank acountno. [protected]
                  ifsc code SBIN0030251
                  sir
                  inka adhar card npci me inactive hai
                  atah AADHAR NO. NPCI ME ACTIVE KARNE KI KRIPA KARNE
                  CONSUMER NAME MAHENDRA KUMAR GUPTA
                  View replies
                  I do my jio recharge from my jio app and select bhim app payment mode...mony deducted 399 through bhim app but I does't got my recharge amount 399...
                  Transaction ID[protected] date 28 february 2018 time 12:36. My address [protected]@upi

                  fund transfer via kiosk - Comment #3023163 - Image #0
                  Reply
                  Dear Sir
                  adhar no.[protected]
                  bank acountno. [protected]
                  ifsc code SBIN0030251
                  sir
                  inka adhar card npci me inactive hai
                  atah AADHAR NO. NPCI ME ACTIVE KARNE KI KRIPA KARNE KAKRIPA KARE
                  CONSUMER NAME MAHENDRA KUMAR GUPTA
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                    S
                    Saurav12882
                    from Patna, Bihar
                    Feb 28, 2018
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                    Address: Gaya, Bihar, 823001

                    Hi sir/madam,
                    Your service bhim is really awasome.
                    But for some cases this becomes impaired. My mob. [protected] does not work in bhim and shows technical problem.
                    Although this no. Is added with bank. When i start to varify this no.in bhim then shows technical issues whereas my rs 1.50 deducted each and every time. I have tried many times and my total atleast rs 30 deducted. This behaviour is blemish for bhim. Please give suggestion and do necessary forward action.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      M
                      mahipal singh@
                      from Anupgarh, Rajasthan
                      Feb 28, 2018
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                      Address: Jaipur, Rajasthan

                      Hi sir my name is mahipal singh i have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : kotak mahindra bank, account number : [protected], ifsc code : kkbk0000273, adhaar number :[protected]. So please update my account in npci. It is also my last account seeded with aadhar. Thank u sir
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      View replies
                      Sir mene lpg gas connetion indian oil se liya, , , , to mene icici bank me account open krvaya,

                      sir mere subsidy bank account me islye nhi jaa rhi h kyo ki icici bank ki taraf se NPCI portal par ab tak nhi upload kiya h sir,

                      aadhaar inactive in bank account - Comment #3023266 - Image #0
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                      My aadhar num is linked bank account but npci is not maping how to link npci link.. my name is kishore [protected]

                      aadhaar inactive in bank account - Comment #3023291 - Image #0
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                        A
                        akashgayakwad
                        from Delhi, Delhi
                        Feb 28, 2018
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                        Address: Jalgaon, Maharashtra, 425310

                        Hellow sir, i link my adhar to bank account still it is not showing on uidai portal.
                        Though i have the proof of bank account link with adhar and it showing active and this letter i got from my home branch of sbi jamner maharashtra. So i am sending the letter with this complaint. Please solve my issue as soon as possible because it create problem in my education.
                        Awaiting for your response,
                        Thanking you.
                        +1 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Feb 27, 2018
                        Omkar@123's response                         Please my money Rs 349 is refunded my bank account

                        View replies
                        HP Gas ID 618612, aadhar card[protected], subsidy abhi tak 1 sal Ho gya canra bank account no[protected], mn abhi tak nahi aya, Bank aur Gas agency Sab link hai, gas agency bata raha hai, payment hold byNPCI. Please clarify at the earliest..

                        npci not providing my bank details to aadhar - Comment #3023188 - Image #0
                        Reply
                        Please my bank account money
                        Refunded
                        My jio number [protected]
                        Is not recharge
                        My bank account money deducted
                        Please refunded

                        npci not providing my bank details to aadhar - Comment #3023296 - Image #0
                        Reply
                        Sir mera naam mo saif hain mera connetion no. [protected] hai meri subsidy nahi ja rahi hai indion oil corporation me baat ki to unhone kaha bank me jaa ke npci se adhar lagwa do main bank gaya to unhone kaha npci se hum nahi jod sakte sir request hain aapse plz dekh lijiye
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                          M
                          meraj khan
                          from Jaipur, Rajasthan
                          Feb 27, 2018
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                          Address: 230001

                          I had closed my account where i got subsidy and link aadhar to another account for get subsidy but i cannot get my subsidy and status shown that my old /closed account as inactive and date shown when i closed my account
                          Lpg says that canceled your adhar from closed account and bank says i had closed your account that i cannot do anything and new bank says i had linked/seed your account with aadhar
                          Pls tell me now what to do
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          View replies
                          first delink your aadhar and update aadhar again in your latest bank account.
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                            L
                            Lalit Kathpal
                            from Hisar, Haryana
                            Feb 27, 2018
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                            Address: Hisar, Haryana, 125001

                            I have an account with SBI which number is [protected].
                            I had an account with ICICI Bank also which i got closed but on NPCI server showing with ICICI Bank.
                            Please update my SBI Account Number with NPCI Server .
                            So I will be able to get my gas connection subsidy.
                            Earlier I was getting subsidy in my SBI Account.
                            Bankers say we can not do anything.
                            Gas agency says we can not do anything.
                            Who would be responsible?????
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              T
                              thirumoorthy kumar p
                              from Delhi, Delhi
                              Feb 27, 2018
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                              Address: 600107

                              I am worked government sector, my office introduce BHIM AADHAR payment system, so it was taken my aadhar no. for their payment system, i feel unsecured. because
                              1.my aadhar was linked PAN no, and other personal banks account.
                              2.company did the all transitions in my aadhar no.. in case any wrong happens who will be responsible for that.
                              3. how identify personal transactions & my company transactions.
                              4. if it my affected my income tax in fucher.
                              kindly clarify it.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                V
                                Vishuroy958
                                from Gurgaon, Haryana
                                Feb 27, 2018
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                                Address: Sirsa, Haryana, 125102

                                My Consumer no.101751
                                My Aadhar Card No. is :[protected]
                                My Bank Account no. Is [protected]
                                Issuing Company :- Divya Jyoti HP Gas Service

                                Dear Sir/Madam,

                                Our subsidy used to come first, for now, our subsidy has ceased for a long time.Plese check my Consumer number and solve this problem urgently.Please be given the same to me which has been my remaining subsidy.

                                Thank you.
                                +1 photos
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                                  R
                                  ravitonse
                                  from Bengaluru, Karnataka
                                  Feb 27, 2018
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                                  Address: Udupi, Karnataka, 576115

                                  Dear sir,
                                  I seeded my aadhaar number with my bank accounts (Two a/c in syndicate bank in two different branches). But when i checked my aadhaar mapping with bank then it showing inactive. I reseeded my aadhaar with my both accounts, still is showing in mapping aadhaar with bank as inactive. Please let me know how i can make the inactive status as active.

                                  Eagerly waiting for you reply

                                  Thanking you,

                                  Ravi kumar t.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    M
                                    mdmistry
                                    from Jalalpur, Gujarat
                                    Feb 27, 2018
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                                    Address: Navsari, Gujarat, 396321

                                    Hi sir my name is ravjibhai r patel i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : baroda gujarat gramionbank, : my adhaar number :[protected]. So please update my account in npci. Thank u sir   replace all
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      P
                                      Prasaddushing
                                      from Mumbai, Maharashtra
                                      Feb 26, 2018
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                                      Address: Pune, Maharashtra

                                      Dear Sir
                                      I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status inactive (as per NPCI for Bank of maharastra but this account is closed a long time & i have already open new account in SBI ( STATE BANK OF INDIA)I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no.
                                      [protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        J
                                        jahara
                                        from Kolkata, West Bengal
                                        Feb 26, 2018
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                                        Lpg subsidy was credited to my bank a/c upto july, 2017. No subsidy was credited thereafter. At present npci site shows the aadhar linking status with bank as "inactive". Everything was going well but airtel somehow manage to get access to my aadhar linking profile and changed the linking got done by me with bandhan bank on 02/08/2017, resulting in stoppage of getting lpg subsidy from august, 2017. I apprehend the mess has been created by airtel.
                                        I would request you to rectify the record since bandhan bank has done all they could do to rectify the error. My lpg dealer name - indane maa gas agency, malda, west bengal, consumer name - subhrajit chakraborty, consumer no - 50731
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Feb 19, 2018
                                        Naganna Gattu's response                                         kindly add my bank accounyt number
                                        View replies
                                        I had closed sbi account.but another sbi account delink after link aadhar latest. But don't show the indane gas office latest aadhar link.I enquired so many times. I face this problem continued to 18 days.
                                        Daily I ask this problem
                                        Only that person's told once again update your aadhar details in your bank account.
                                        Reply
                                        My lpg indian oil consumer number 68315 hyderabad sampally gas services. My bank account as [protected] sbi manthani branch ifsc sbin020144. I am not getting subsidy. Kindly help in this regard
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