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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 143

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Address: Rajkot, Gujarat

Website: npci.org.in

Respected sir
I am paresh, i have link my bank account with aadhar no but still on uidai portal and on *99*99*1# it is showing it is not linked. I went to bank many times they gave same reply that it is link. Due to this my pg scholarship from aicte has been not yet received. As i m totally depend on my scholarship please sir it is humble request to look after this matter.
Following are my details

Aadhar no. - [protected]
Account no - [protected]
Bank name - indian overseas bank
Ifsc code. - ioba0003139

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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deepak kulshreshth

from Ludhiana, Punjab

Mar 5, 2018

please go back in your bank and ask them to delink aadhar and again relink aadhar with your bank account. it will works.
all the best. this fault is from bank side server problem.

V

virender sehgal

from Delhi, Delhi

Mar 6, 2018

Sir my sbi account link with aadhar card but not show your NPCI server .
so tell me sir what i do for show my bank account link with my adhar number show you NPCI server.
thanks

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Address: Yavatmal, Maharashtra, 445001

I have not received my previous year and current financial year (2016-17, 2017-18) subsidy. They are both including total 5 subsidies not deposited in my account.

Please give me particular reason and take appropriate action.
My gas connection is iocl.

My consumer no :[protected]

Dbtl related.
Subsidy related.
Subsidy not received.
Lpg id :- 3 [protected]
Order no :- cash memo no:- amt :-
[protected] [protected] 116.85
[protected] [protected] 168.72
[protected] [protected] 235.62
[protected] [protected] 301.54
[protected] [protected] 207.01

Please take the action about my quire.
Please kindly inform me to what is problem to not send my account in subsidy.

http://spandan.indianoil.co.in/ConsumerInfo/index.jsp

Use-link using phone no [protected] and check my details.

Near about 1029.74 rs is hold you, please realize it.
Thanks and regards
Nagrale [protected]
Email - [protected]@gmail.com

May 20, 2018

Complaint marked as Resolved

Contact Number LPG Provider 07232241980

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 28, 2018

Gaja Thilak's response National Payments Corporation Of India [NPCI] — my aadhaar no inactive in npci

1 Review
Ga Gaja Thilak on Feb 28, 2018 Mark as Resolved

My aadhaar no[protected] inactive in NPCI,
we are not getting the LPG subsidy from last 4 months

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S

Shailesh Mer

from Hamirpur, Himachal Pradesh

Mar 5, 2018

Hello sir
Mera a/c no. [protected]
Mai adhar link nai ho raha hai kya karu
Ifsc CODE BARB0RAMTAL
BRANCH RAMGARH TALLA

G

Gaja Thilak

from Bengaluru, Karnataka

Mar 5, 2018

My aadhaar no[protected] inactive in NPCI,
we are not getting the LPG subsidy from last 4 months

.

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Dear sir
I have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue (Please solved the issue

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

My aadhar card is already updated in bank still npci status inactive.

Lpg id[protected]

Name - chitta dev bhaduri

Aadhar card no.[protected]

Bank name - hdfc, sbi, central bank

I have confirmed from hdfc bank customer also as my aadhar card is already updated as per their records. Kindly do the needful so that lpg subsidy get transferred to the mentioned bank.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 13, 2018

Updated by subhashishbhaduri NO ACTION HAS BEEN TAKEN.VERY DISAPPOINTED...

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S

Shailesh Mer

from Hamirpur, Himachal Pradesh

Mar 5, 2018

My a/c no. [protected]
BANK bank of BARODA
BRANCH RAMGARH TALLA
Ifsc code BARB0RAMTAL
Mobile no. [protected]
Sir MERE khate mai aadhar link nai ho raha hai npci se approvel mag raha hai kya karu sir help plz

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Address: New Delhi, Delhi, 110044

I transfer rs 1100 from account corporation bank with the help of tej app on 1-3-18. Amount is debited from my account (Upi id - [protected]@okaxis) but did not credited in beneficiary account, (Upi id - [protected]@okicici) pls investigate the matter and refund my amount. Please do something immediately i really need my money back. I send feedback on tej app but i didn't get any reply from there so please do something.

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I'm transfered 20000rs on 01/03/18 from my sbi account through net banking. But my 20000rs amount debited from my account but not created to recipient. Imidiatly i was contack to sbi branch manager he told it will solved today evening but one day also completed but still i did not get my amount back. Sokindly send back my money to my account.ac no-[protected]

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Respected sir
I am snehal, i have link my bank account with aadhar no twice but
Still on uidai portal and on *99*99*1# it is showing it is not linked.
I went to bank many times they gave same reply that it is link. Due to
This my pg scholarship from aicte has been not yet received. As i m
Totally depend on my scholarship please sir it is humble request to
Look after this matter. Following are my details
Aadhar no[protected]
Account no [protected]
Bank name - state bank of india
Ifsc code - sbin0004886

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Respected sir
I am snehal, i have link my bank account with aadhar no twice but
Still on uidai portal and on *99*99*1# it is showing it is not linked.
I went to bank many times they gave same reply that it is link. Due to
This my pg scholarship from aicte has been not yet received. As i m
Totally depend on my scholarship please sir it is humble request to
Look after this matter. Following are my details
Aadhar no[protected]
Account no [protected]
Bank name - state bank of india
Ifsc code - sbin0004886

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 759100

Hi sir/madam, my lpg distributer name is kamalini hp gas gramin vitrak my aadhaar no.:[protected]. My lpg id: -2 [protected] my cunsumer no:- 600571 my bank: - state bankof india branch name-tlesingha ntpc campus ifsc code-sbin0006257 my acount no.:- [protected]. My aadhaar card is updated in lpg. And also updated in bank that confirmed bank also. But not updated in npci database. It is showing red dot in aadhaar linking status in bank (As per npci). So, i am not getting subsidy. Please help me…

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Address: 505301

Website: www.consumercomplaints.in/new_complaint

I was closed andhra bank account recently.. Opened sbi account no : [protected].. Ifsc: sbin0012903... Sircilla branch.. Lpg subsidy showing aadhar link not updating with new bank account..
Please map my aadhar number with sbi account.. My aadhar no;[protected]..
Please guide me any documents required,.. And please resolve the issue as soon as possibl

Apr 1, 2018

Complaint marked as Resolved

recently we booked one more cylender subsidy not credited

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 03, 2018

Updated by rajender2081 please guide me above booked complaint till now it is not cleared

Mar 03, 2018

Updated by rajender2081 if any additional details required please guide me

Apr 01, 2018

Updated by rajender2081 till now problem not resolved

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Address: Bagpat, Uttar Pradesh, 250609

I transfer rs 10000 from account [protected] (Adhar[protected], to adhar[protected] via allahabad bank bc kiosk on 26 feb 18. Amount is debited from my account and transfer in npci a? C no. [protected] but did not credited in beneficiary account, pls investigate the matter and refund my amount. Beneficiary adhar no.[protected] is linked with obc bank.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 23, 2018

Mahendra877's response Dear Sir
adhar no.[protected]
bank acountno. [protected]
ifsc code SBIN0030251
sir
inka adhar card npci me inactive hai
atah AADHAR NO. NPCI ME ACTIVE KARNE KI KRIPA KARNE
CONSUMER NAME MAHENDRA KUMAR GUPTA

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B

Blackmamba

from Palampur, Himachal Pradesh

Mar 1, 2018

I do my jio recharge from my jio app and select bhim app payment mode...mony deducted 399 through bhim app but I does't got my recharge amount 399...
Transaction ID[protected] date 28 february 2018 time 12:36. My address [protected]@upi

M

Mahendra877

from Rewa, Madhya Pradesh

Mar 1, 2018

Dear Sir
adhar no.[protected]
bank acountno. [protected]
ifsc code SBIN0030251
sir
inka adhar card npci me inactive hai
atah AADHAR NO. NPCI ME ACTIVE KARNE KI KRIPA KARNE KAKRIPA KARE
CONSUMER NAME MAHENDRA KUMAR GUPTA

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Address: Gaya, Bihar, 823001

Hi sir/madam,
Your service bhim is really awasome.
But for some cases this becomes impaired. My mob. [protected] does not work in bhim and shows technical problem.
Although this no. Is added with bank. When i start to varify this no.in bhim then shows technical issues whereas my rs 1.50 deducted each and every time. I have tried many times and my total atleast rs 30 deducted. This behaviour is blemish for bhim. Please give suggestion and do necessary forward action.

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Address: Jaipur, Rajasthan

Hi sir my name is mahipal singh i have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : kotak mahindra bank, account number : [protected], ifsc code : kkbk0000273, adhaar number :[protected]. So please update my account in npci. It is also my last account seeded with aadhar. Thank u sir

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A

anisk9490

from Didwana, Rajasthan

Mar 1, 2018

Sir mene lpg gas connetion indian oil se liya, , , , to mene icici bank me account open krvaya,

sir mere subsidy bank account me islye nhi jaa rhi h kyo ki icici bank ki taraf se NPCI portal par ab tak nhi upload kiya h sir,

K

kishore setty95

Mar 1, 2018

My aadhar num is linked bank account but npci is not maping how to link npci link.. my name is kishore [protected]

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Address: Jalgaon, Maharashtra, 425310

Hellow sir, i link my adhar to bank account still it is not showing on uidai portal.
Though i have the proof of bank account link with adhar and it showing active and this letter i got from my home branch of sbi jamner maharashtra. So i am sending the letter with this complaint. Please solve my issue as soon as possible because it create problem in my education.
Awaiting for your response,
Thanking you.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 27, 2018

Omkar@123's response Please my money Rs 349 is refunded my bank account

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M

Mahipal Singh arawat

from Delhi, Delhi

Mar 1, 2018

HP Gas ID 618612, aadhar card[protected], subsidy abhi tak 1 sal Ho gya canra bank account no[protected], mn abhi tak nahi aya, Bank aur Gas agency Sab link hai, gas agency bata raha hai, payment hold byNPCI. Please clarify at the earliest..

O

Omkar@123

from Nashik, Maharashtra

Mar 1, 2018

Please my bank account money
Refunded
My jio number [protected]
Is not recharge
My bank account money deducted
Please refunded

M

Mo saif

from Bengaluru, Karnataka

Mar 1, 2018

Sir mera naam mo saif hain mera connetion no. [protected] hai meri subsidy nahi ja rahi hai indion oil corporation me baat ki to unhone kaha bank me jaa ke npci se adhar lagwa do main bank gaya to unhone kaha npci se hum nahi jod sakte sir request hain aapse plz dekh lijiye

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Address: 230001

I had closed my account where i got subsidy and link aadhar to another account for get subsidy but i cannot get my subsidy and status shown that my old /closed account as inactive and date shown when i closed my account
Lpg says that canceled your adhar from closed account and bank says i had closed your account that i cannot do anything and new bank says i had linked/seed your account with aadhar
Pls tell me now what to do

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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deepak kulshreshth

from Ludhiana, Punjab

Mar 5, 2018

first delink your aadhar and update aadhar again in your latest bank account.

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Address: Hisar, Haryana, 125001

I have an account with SBI which number is [protected].
I had an account with ICICI Bank also which i got closed but on NPCI server showing with ICICI Bank.
Please update my SBI Account Number with NPCI Server .
So I will be able to get my gas connection subsidy.
Earlier I was getting subsidy in my SBI Account.
Bankers say we can not do anything.
Gas agency says we can not do anything.
Who would be responsible?????

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Address: 600107

I am worked government sector, my office introduce BHIM AADHAR payment system, so it was taken my aadhar no. for their payment system, i feel unsecured. because
1.my aadhar was linked PAN no, and other personal banks account.
2.company did the all transitions in my aadhar no.. in case any wrong happens who will be responsible for that.
3. how identify personal transactions & my company transactions.
4. if it my affected my income tax in fucher.
kindly clarify it.

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Address: Sirsa, Haryana, 125102

My Consumer no.101751
My Aadhar Card No. is :[protected]
My Bank Account no. Is [protected]
Issuing Company :- Divya Jyoti HP Gas Service

Dear Sir/Madam,

Our subsidy used to come first, for now, our subsidy has ceased for a long time.Plese check my Consumer number and solve this problem urgently.Please be given the same to me which has been my remaining subsidy.

Thank you.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Udupi, Karnataka, 576115

Dear sir,
I seeded my aadhaar number with my bank accounts (Two a/c in syndicate bank in two different branches). But when i checked my aadhaar mapping with bank then it showing inactive. I reseeded my aadhaar with my both accounts, still is showing in mapping aadhaar with bank as inactive. Please let me know how i can make the inactive status as active.

Eagerly waiting for you reply

Thanking you,

Ravi kumar t.

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Address: Navsari, Gujarat, 396321

Hi sir my name is ravjibhai r patel i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : baroda gujarat gramionbank, : my adhaar number :[protected]. So please update my account in npci. Thank u sir   replace all

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