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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 135

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P
pratik45
from Gobardanga, West Bengal
Apr 10, 2018
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Address: Darjeeling, West Bengal, 734004

Sir/mam, i am pratik agarwal from siliguri, west bengal. I am a student in college plus working in my family business, i am a ‘rupay’ card holder,
I am writing this letter to inform you and question you about the problems i am facing using my repay card
The card i am using is a debit card and in the card it is written that its a international debit/atm card but i am not even able to use in my nation only.
All the private banks are issuing rupay and if we request for a master or visa card, they are not providing it to us, therefore if not provided we have to use rupay card but the rupay card itself is of no use as it is not applicable or used in many offical websites to purchase anything
As visa and masters cards can be used in many places and many filds but rupay is not even shown as a option means a person having a repay card is restricted in many ways
If you are thinking rupay a international card i am sorry but it has not even reached conors of india
I myself and people in india are facing problem due to limited usage, due to this it may decline the usage of atm cards as when a website shows “only master and visa card allowed” people egar to buy or purchase something will not be able
If the motive of the card is just to provide national services is ok but atlest it shoud cover the whole part of india means each and every were rupay card should be easy to use
I will request you to take some nessary actions and improve the process

You’re faithfully
Pratik agarwal
Student
Siliguri, west bengal, india
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
I did not get subsidy to my account. Please remove aadhaar base transactions. Only account base best. Don't do that. Please accept my request.
My lpg subsidy is on hold for last four months. Both bank and LPG distributor confirmed that there is no problem.But on line status shows that npci not seeded the Aadhar no with bank account. Please suggest.A/c is with United Bank of India.Bhangar branch.Ac no.[protected].IFSC- UTBI0BHR972. Aadhar[protected].Name- Nikhatara Bibi.
Respected sir,
I have linked my aadharcard[protected] to SBI bank account but in UIDAI server not showing in that shows technical error.that means not updated in NPCI server.my funds transfer has been delayed for this problem
So please solve the problem sir
Aadhar no :[protected]
Bank account no: [protected]
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    Somisetty Narasimha
    from Hyderabad, Telangana
    Apr 9, 2018
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    Address: 500047

    My adhaar number is linked to hpcl gas company but subsidy amount is credited to my account.
    Name:s. Vijaya laxmi
    Consumer no:21825
    Ph no :[protected]
    Adhaar no:[protected]
    Distributor:hpcl
    Gas company: secunderabad gas company, plot no 110 & 111, road no 9, mahendra hills, hyderabad - 500026, opposite narmada fertility centre (Map)
    Bank:icici malkajgiri branch
    Account no:[protected] ifsc code: icic0001315
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      R
      Ramakrishna Sastry
      from Bengaluru, Karnataka
      Apr 9, 2018
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      Address: 560071
      Website: BHIMAPP

      Sir
      Since three days i am getting message "could not fetch the account" (As the account has multiple owners) my account is joint account with my spouse. I was using this account since the day bhimapp launched. I am not able to use my sbi account for the past on week. I tried reinstalling the app kbpl, bank of maharasra are working. The sbi was working earlier.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        Punit Tiwari
        from Noida, Uttar Pradesh
        Apr 9, 2018
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        Address: Solan, Himachal Pradesh, 174101

        Dear sir
        i have a new account open in feb.2018 and link with aadhar but my subsidy not transfer in my account.when i contact with indene gas customer care he told me your aadhar card linked with bank but not show in npci sarver .
        my aadhar no.[protected]
        if any other inquire required please contact me mail or contact no.
        please look the matter.
        my gas consumer no.CX9074846
        regards
        punit kumar tiwari
        [protected]
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          Bhuneshwar Patel
          from Bhimavaram, Andhra Pradesh
          Apr 9, 2018
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          Sir my name bhuneshwar patel
          I have saving account on the bank of india.
          Sir i have linked aadhar number to bank but still not displaying on the internet
          Due to reason not found uidai details on npci server. Please check once sir why are not displaying on the internet.
          Tthis is my aadhar number[protected].
          Please check once sir and reply me imedietly. Thankyou sir.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Apr 03, 2018
          rjrathod's response
          MONEY IS DEBITED BUT NOTCREDITED TO THE RECIPIENT ACCOUNT
          Money is debited but not credited to recipient account please help me and refund my money urgently
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            V
            vamsikrishnak
            from Bengaluru, Karnataka
            Apr 9, 2018
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            Address: Rangareddy, Andhra Pradesh, 500072

            Dear team,
            My aadhar was linked to my indusind bank account in npci. I had to close that indusind account and i closed it 3 months back. Now i am not getting my hp-gas subsidy.
            Now i want to link my aadhar with another bank account, which i had already updated aadhar number (Hdfc account).

            I went to hdfc bank and asked to update aadhar again to get updated in npci again. And they said it is not possible.

            How can i link my other account (Hdfc) in npci so that i can get my gas subsidy?
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              Vinamra Pitlia
              from Rajgarh, Madhya Pradesh
              Apr 9, 2018
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              Resolved

              Address: Indore, Madhya Pradesh

              Date-9/04/2018
              To,
              Npci
              Respected sir,
              My aadhar number has been linked with bank account but not showing at npci server or rather at dial no *99*99#.
              My aadhar card is linked with bank account but the linking status is not yet uploaded.
              Due to which my fees amount of rs.16170/- against mukhyamantri medhavi vidyarthi yojna is not received to me till now.
              This money is of big matter to me and my family.
              Sir please take action immediately.

              Name - vinamra pitlia
              A/c no.-[protected] (Bank of india)
              Branch-kanadia road indore
              Aadhar no[protected]
              Email id-vini.[protected]@gmail.com
              +3 photos
              Mar 22, 2019
              Complaint marked as Resolved 
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                Sreevidya
                from Noida, Uttar Pradesh
                Apr 9, 2018
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                Hello,

                My bank link status shows inactive in aadhar website. I have recently deleted my old hdfc account and linked aadhar to my new hdfc account ending with xxxxxxxx2535. But this information has not been updated in npci database it seems.
                My aadhar[protected] is updated in my new hdfc bank account and is active. Could someone look into it asap. My gas subsidy amount transcation has failed due to this.

                Please resolve this complaint asap.

                Thank you in advance.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Apr 16, 2018
                Updated by Sreevidya
                It has been more than a week, still the status shows inactive in aadhar website.
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                  R
                  rohitnandi
                  from Haldia, West Bengal
                  Apr 7, 2018
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                  Address: 722122

                  I made a transaction by bhim upi app but my money was debited from my account but that was not transferred to my paye's account. Before sometime i had my phone with me so i transact this from my smartphone but now i have not any smatphone so i am unable to open the bhim upi app and register a complaint so i choose this way to complaint. My transaction id is-upi[protected] and upi[protected]. And the date of transaction is. Please do something for me as i can get back my money as soon as possible. Two transaction was made on 7/03/2018
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    S
                    Sivakumar Reddy siddamreddy
                    from Hyderabad, Telangana
                    Apr 7, 2018
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                    Address: 518543
                    Website: www.npci.org.in

                    Respected
                    I have given my aadhar details to bank. They are saying that bank-account has been linked with aadhar. In uidai website bank account linked to aadhar is saying their is technical issue. I am eligible to get stipund from aicte and to get stipund bank account should be linked with aadhar. As npci want to map bank account with aadhar please tell me the alternative method to link bank account with aadhar.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      Saravanan Mathan Belli
                      from Bengaluru, Karnataka
                      Apr 6, 2018
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                      Address: 560087

                      Hi,
                      I have linked my aadhar with my axis bank account and my
                      Lpg distributor also. But according to npci it is unavailable and not
                      Found in npci database. When i checked hp gas distributor, they showed me that my axis bank account is inactive. My main transaction account is axis bank and is active. How can i get my subsidy.
                      I got subsidy in sbi for few times and then in canara bank for few times and suddenly it says axis bank is inactive and subsidy is on hold.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        A
                        Aashish Kumar Rangari
                        from Gwalior, Madhya Pradesh
                        Apr 6, 2018
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                        Address: Jabalpur, Madhya Pradesh
                        Website: [email protected]

                        I am aashish kumar rangari my aadhar no. Is already link with sbi bank account, but pg scholarship has not come. They are show my aadhar link status is inactive. So please active my aadhar link status.
                        Aadhar no.:[protected]
                        State bank of india account no.:- [protected]
                        Ifsc:- sbin0004801
                        College:- srit jabalpur
                        University:- rgpv bhopal
                        +3 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          sachin@7208
                          from Bhagalpur, Bihar
                          Apr 6, 2018
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                          Address: Alwar, Rajasthan, 301706

                          My bank account number is - [protected], bank nank name - state bank of india, ifsc - sbin0031759, branch shahjahanpur teh - neemrana distt-alwar, rajashtan pin code -301706

                          My aadhar number already seeded with my a/c but not map with npci from 4 months so my gas subsidy not receive in my bank a/c
                          Please map my aadhar number with npci

                          My aadhar number is[protected]
                          Mobile-no - [protected]
                          Mail id - [protected]@gmail.com
                          +2 photos
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            K
                            from Sri Ganganagar, Rajasthan
                            Apr 5, 2018
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                            Address: Jodhpur, Rajasthan

                            Sir/madam
                            our customer Shri Hemant Lakhujani, his consumer no.-628227 from ( marudhar gas, jodhpur ). my system showing aadhar not updated with bank. but according to customer he updated his aadhar in SBI BELLOW DETAIL:-
                            1. State Bank of india
                            A/C : [protected]
                            Ifsc : SBIN0031785
                            Branch : chopasni housing board, jodhpur

                            2. State bank of India
                            A/C : [protected]
                            Ifsc : SBIN0012845
                            branch : pal link road, jodhpur.
                            Customer not getting subsidy amount last 8-9- months ( from[protected] till date).kindly check this issue and slove as much as possible.
                            Aadhar No. :[protected]
                            Gas agency details :
                            Marudhar gas service, jodhpur
                            consumer no : 628227
                            LPG ID :[protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              LEANA's CREATIVITY
                              from Mundi, Madhya Pradesh
                              Apr 5, 2018
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                              Hello sir, i am mithun kundu. My adhaar no is[protected]. Sir i am linked my adhaar no in my airtel mobile no. After that i get my gas subsidy in my airtel payment bank. So i request to airtel customer care to my airtel payment bank is close. Then my account had been closed but my subsidy is not getting my bank account. Then i visit my gas dealer and ask him. He informed me that my adhaar no is inactive by npci. So sir, i want to know why is it inactive? Please sir i heartily request you that my adhaar no is active.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Hi sir my name is Vrushabh Vhora i have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Central Bank of India, Account number : [protected], Ifsc code : CBIN0281375, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
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                                H
                                Huhhhh
                                from Hyderabad, Telangana
                                Apr 4, 2018
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                                Address: 500064
                                Website: internet

                                Dear,
                                Sir/madam,
                                I am nuzath unnisa i am an account holder in bharat gas my consumer number 14098. Actually i am not recieving a subsidy amount before 6 months. I have already link my adhar no into a bank & bharat gas.!
                                I can't understand what's a problem. I kindly request you please solve this problem.
                                My lpg no:[protected]
                                My consumer no : 14098
                                My a/c no : [protected]
                                Bank name : indian overseas bank
                                Branch : devan devdi, madina building hyderabad.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Debabratasutar91
                                  from Bhubaneshwar, Odisha
                                  Apr 4, 2018
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                                  Address: Sundargarh, Odisha, 770032

                                  My name is -Purna Chandra Sutar, d.o.b-13.02.1958, adhaar no.is[protected]
                                  My united bank account no. Is[protected], IFSC code-UTBI0BON492,
                                  Branch-Bondamunda Bondamunda, dist- Sundergarh, Mob-[protected]

                                  I m not getting Bharat gas LPG subsidy since Dec, 2017 to till date failure of 3 transaction due adhaar inactive in npci, I have contacted to bank many times but they told that account no is link with npci and adhaar is also linked in bank account
                                  Pls. Sir do need full action and link my account no. If not linked and link adhaar card with npci. ... Or call me on [protected]
                                  +1 photos
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    SOHAM SUHAS KHAPRE
                                    from Chandrapur, Maharashtra
                                    Apr 4, 2018
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                                    Hello sir/ma'am,
                                    My name is soham khapre. I am a resident of nagpur, maharashtra. I had linked my aadhaar card with my bank account one year back but still on the website o[censored]idai the status is shown to be inactve whenever i verify it. I have contacted the bank and everything is updated over there they say. My bank account has been linked to my aadhaar card since one year now. As it is showing the status as inactive on the uidai website my ebc scholarship for the academic year[protected] has been halted. I request you to kindly update your servor as it causing great inconvenience to me. I once bring to your attention that the date linking is displayed but status is shown to be inactive on the website o[censored]idai. Please revert as soon as you can and update my status.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Mar 22, 2018
                                    Joyabrata Ghosh's response
                                    Till not resolved
                                    Sir, I am Joyabrata Ghosh have submitted my Aadhaar Card to my bank for linking. At present it is updated in my bank account but not active in NPCI till today. My bank is: State Bank of India A/c No.[protected], IFSC code: SBIN0005736, Aadhaar No.[protected]. Please activate my account. My Indane LPG consumer No. 19660. Thanking you sir.
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                                      dhanunjay gundalayadav
                                      from Hyderabad, Telangana
                                      Apr 4, 2018
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                                      Name;gundala dhanunjay
                                      Account details; [protected] (State bank of hyderabad)
                                      Ifsc code; sbi0020071
                                      Branch; osmania university, hyderabad arts college premises
                                      Branch code; 20071
                                      Cif no; [protected]

                                      Adhar no;[protected]
                                      Phone no; [protected]
                                      Sir, my scholarship (Gate pg scholarship) of last 3 months not dispensed.in uidai portal it showing inactive status (Photo attached)
                                      In the aicte scholarship also showing same thing (Photo attached)
                                      But when we ask bank officials they have given the print form showing status of bank with adhar as active (Photo attached) i didnt receive my 3 months scholorship. Please make my status active from npci server so i can carry out my further studies with the scholarship amount
                                      +3 photos
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        S
                                        saktihaldar
                                        from Kolkata, West Bengal
                                        Apr 4, 2018
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                                        Address: 700064
                                        Website: Indane Gas & SBI

                                        I am a senior citizen, depend upon my poor pension. My aadhaar no:[protected] and my indane lpg id:[protected]. My account is with s. B. I. I had linked my account with lpg id and also with aadhaar and i was getting subsidy regularly but suddenly from the month of december, i am not getting subsidy. I went to the gas dealer and also to the bank. The bank showed me in their records that my account is active in all respects.
                                        Being a senior citizen, i am running from pillar to post. The dealer has advised me that that the payment has been withheld by you.
                                        Kindly released my two subsidies at your earliest.
                                        With regards,
                                        Sakti kumar haldar
                                        Mail : sakti. [protected]@ gmail.com
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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