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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

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3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] reviews & complaints page 136

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Name;gundala dhanunjay
Account details; [protected] (State bank of hyderabad)
Ifsc code; sbi0020071
Branch; osmania university, hyderabad arts college premises
Branch code; 20071
Cif no; [protected]

Adhar no;[protected]
Phone no; [protected]
Sir, my scholarship (Gate pg scholarship) of last 3 months not dispensed.in uidai portal it showing inactive status (Photo attached)
In the aicte scholarship also showing same thing (Photo attached)
But when we ask bank officials they have given the print form showing status of bank with adhar as active (Photo attached) i didnt receive my 3 months scholorship. Please make my status active from npci server so i can carry out my further studies with the scholarship amount

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 700064

Website: Indane Gas & SBI

I am a senior citizen, depend upon my poor pension. My aadhaar no:[protected] and my indane lpg id:[protected]. My account is with s. B. I. I had linked my account with lpg id and also with aadhaar and i was getting subsidy regularly but suddenly from the month of december, i am not getting subsidy. I went to the gas dealer and also to the bank. The bank showed me in their records that my account is active in all respects.
Being a senior citizen, i am running from pillar to post. The dealer has advised me that that the payment has been withheld by you.
Kindly released my two subsidies at your earliest.
With regards,
Sakti kumar haldar
Mail : sakti. [protected]@ gmail.com

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 799270

Website: Npci.org.in

Dear sbi upi user, your account is debited inr 10000.0 on date[protected]:41:10 am by upi ref no[protected]. Sir not debited amount a/c no.[protected] ifsc no. Sbin0012202

Refund money send no.[protected] a/c no.[protected] ifsc no. Sbin0016925 kanchanpur branch north tripura. Plz send refunded on the rupess rs.10000/-ten thousand only.) not credited money

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Apr 04, 2018

Updated by [email protected] Dear SBI UPI User, your account is debited INR 10000.0 on Date[protected]:41:10 AM by UPI Ref No[protected].Download YONO @ www.yonosbi.com

Sir my upi transaction failure send the money mob number.[protected] a/c no.[protected] ifsc nu.sbin0016925 SBI kanchanpur branch north Tripura total amount due to transaction rs.10000/- (ten thousand rupees only) dated.03/04/2018

Apr 04, 2018

Updated by [email protected] Dear SBI UPI User, your account is debited INR 10000.0 on Date[protected]:41:10 AM by UPI Ref No[protected].Download YONO @ www.yonosbi.com
Sir my transaction failure in debited my account no.[protected] IFSC code.sbin0016925 SBI branch kanchanpur north Tripura.

Benifecery details. A/c nu.[protected] IFSC code.sbin0012202 narnaul branch SBI.haryana. no send money transaction failure. Sir I have need my return rupess please.

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Address: Bhilwara, Rajasthan, 311001

Dear Sir,
I Have Linked My Aadhaar[protected] With My STATE BANK OF INDIA Account And LPG Distributor. But According To NCPI Aadhaar Linking Status In Bank (As Per NCPI : Not Submitted) Not Submitted I Have Asked So Many So Many In My Bank And They Said They Had Done From His Side And Updated My Bank Account And Its Not Updated From NCPI And How I Know The Status Of This Bank Person Given The Aadhaar Linking Receipt With My Bank Account. Please Tell Me The Solution About This Issue. My Mobile No:-[protected]
My Consumer No:- 500234 HP Gas service

Axis Bank A/C : [protected]
IFSC code : SBIN0031094

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by mithlesh kumar meena Customer Console
Welcome MITHLESH KUMAR MEENA to Customer Console
LPG ID 2 [protected]
Consumer Status Active
Consumer No 500234
Consumer Name MITHLESH KUMAR MEENA
Address S/O GOPAL MEENA 143, GANESHAPURA GANESHAPURA
City / Town BHILWARA
Pin Code 311201
Contact details (Mobile) [protected]
Email id [protected]@gmail.com
Opted Out Of Subsidy No
Aadhaar Number XXXX XXXX 7452
Aadhaar linked to LPG Account Yes
Aadhaar linked to bank Account No
Bank account linked to LPG Yes
Bank Account No 610676XXXXXXX32
Bank IFSC code SBIN0031094
Bank Name STATE BANK OF INDIA
Distributor Code 17281810
Distributor Name MATESHWARI HPGAS GRAMIN VITRAK
Distributor Address NEAR CHAR BHUJA MANDIR TELI MOHALLA BHILWARA
Emergency Contact Nos. [protected] / - / -
You can do more

Apr 04, 2018

Updated by mithlesh kumar meena DEAR SIR,
CURRENT STATUS OF MY ADHAR CARD LINKING WITH MY BANK ACCOUNT DATE AND TIME[protected]:12 PM ALREDY LINKING YOUR ADHAR CARD WITH SBI BANK ACCOUNT
I GIVE MY ITS SCREEN SHOTS AND SOME DOCUMENTS
PLEASE SOLVE MY PROBLEM

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Address: Jodhpur, Rajasthan, 342005

Website: [email protected]

Dear Team,
i already update my aadhar in Bank of Baroda, aadhar Not update in Npci Portal bank of Broda. My aadhar old bank (state bank of india )name is show in NPCI Portal. plz update aadhar in bank of baroda .
i already many time visit in bank of baroda but issue not resolved.

Aadhar No.[protected]
A/c no. [protected]
A/c holder name : Lunkaran S/o Gordhanram
plz solve issue and confirm as soon as possible

Apr 3, 2018

Complaint marked as Resolved

Mo. 9983035124

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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S

Sorab Khan

from Jaipur, Rajasthan

Sep 5, 2018

Hello sir my aadhar sourab
[protected] npci se inactive
Ho gaya hai sir plese mere aadhar ko
NPCI se active kar do sir plz
My contact no [protected]
Sir my bank detail bank of baroda
Ac [protected]
Ifsc barb0tijara

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Address: Bankura, West Bengal, 795134

Request for giving gas subsidy in Banks. Sir, I 've already submitted and linked in following two banks with aadhaar & Indane gas also. Aadhaar linked Banks are
(1) SBI Bank A/c no. [protected] IFSC code : IFSC SBIN0005246
(2) MRB Bank A/c No.[protected] IFSC Code : UTBI0RRBMRB
(3) Gas customer: [protected]
(4) Email: [protected]@gmail.com.

I don"t find any gas subsidy yet in one of following Banks, kindly check and give my subsidy correctly Thanks

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Address: Lucknow, Uttar Pradesh, 226024

I am a bc of bank of barada and my code 15430081. Sir did a transaction on 13-3-18 bob customer a/c no.[protected] f. T rs 2000 canara bank a/c no[protected] aeps transaction. Transaction status successful a/c no.[protected] not credited but a/c no. [protected] debit. F. I transaction reports status d. Transaction no. S39535996

Please help me sir plz refund my customer accounts no. [protected] amaunt 2000/-

Mob [protected]
Maili. I. D - [protected]@gmail.com

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M

Musthafa Rin Pkm

from Mannarakkat, Kerala

Apr 3, 2018

I'm transfer amount for car loan 7060 but this amount not successful received
Amount going other id ([protected]@icic)
Please refund my amount my upi id [protected]@upi

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Address: Balangir, Kosala, 767033

My lpg subsidy hold by ncpi as i have linked aadhar at post office saving account. My a/c no. Is [protected] sbi budharaja and hp consumer no. Is[protected], aadhar no. Is[protected] where previously i received subsidy, but last subsidy received in post office s/b account and after linking aadhar at post office subsidy hold by ncpi. Please look in to the matter and resolve the issue.

Thanking you,

Raghumani nayak
Mail id. [protected]@gmail.com
Mobile no.[protected]

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Address: North 24 Parganas, West Bengal, 700120

I have linked my aadhar card to bank as well updated in my lpg distributor, it is updated and verified successfully in the bank but from the lpg distributor side they said still now it is inactive. It may be the problem in the npci system.
For that i have not received my subsidy for the few months. Many customer suffers from this bogus system. Is it not the duty of the corresponding npci officials to check or look into the matter and correct it.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by sudamapaul123456 Sir,
I, Sudama Pal have already complained about the aforesaid aadhaar linking at the bank for which i have not received LPG subsidy still now because of not activated in the NPCI system.
Please look into the matter as early as possible
NAME-SUDAMA PAL
AADHAAR[protected]
BANK-AXIS BANK
A/C -[protected]
IFSC-UTIB0000436
LPG DISTRIBUTOR-BARRACKPORE GAS SERVICE
LPG ID-3 [protected]

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Address: 431606

My adhar card number is linked with my account number. It is linked in bank of india. But it is not linked to adhar official site through npci srver. Now its about more than a month later after linking adhar with the bank account it is not linked by npci. Beacuse of that i m unable to recieve my stiffen. Please help me in this issue my email id is [protected]@gmail.com

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Address: East Singhbhum, Jharkhand

Sir
My name is vivekanand sardar, i have linked my sbi account ([protected]) with my aadhar no.[protected]. But when i check on "aadhar website" for linking status it shows "your request cannot be processed now due to some technical issue. Please try again later".
My scholership from "ekalyan" is on pending due to bank account is not linked with aadhar.
So please update my aadhar linking status with bank.
I am giving you the evidence of bank linked with aadhar (Screenshot of netbanking)
Please update soon sir
I need scholership.

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Address: Jaipur, Rajasthan, 302029

I have indane lpg cylender my counsumer no. 30154. My addhar linked lpg & icici bank a/c no.[protected] but before some time discontinue my subsidy @ given resaon your addhar card not updated in my bank acccount so i update my addhar card in my bank account & linked aslo lpg account. Stauts update on lpg site. I also attached photo. So, continous my subsidy in my bank account.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Apr 01, 2018

Updated by yash girawa National Payments Corporation Of India [NPCI] — lpg subsidy to want to account

1 Review
yash girawa on Apr 1, 2018 Mark as Resolved

I have Indane lpg cylender my counsumer no. 30154. My addhar linked LPG & ICICI bank A/c No.[protected] but before some time discontinue my subsidy @ given resaon your addhar card not updated in my bank acccount so i update my addhar card in my bank account & linked aslo LPG account.stauts update on LPG site. I also attached photo. So, continous my subsidy in my bank account.

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Address: Fatehabad, Haryana, 125050

I linked my aadhar with sbi & axis bank but my bharatgas subsidy is not transferred in my axis bank account due to reason showing aadhar is not active. I attached a screen shot also for reference. My aadhar no. Is[protected] and my axis bank account no. Is [protected]. Branch fatehabad axis bank. Please resolve the problem. My email id is [protected]@yahoo.com. Thanks.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 31, 2018

Updated by vinodfbd complaint not resolved yet

May 14, 2018

Updated by vinodfbd complaint not resolved yet.

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Address: 600117

Website: my.ebharatgas.com

As per my complaint i got response as follows aadhar not active with npci for receiving lpg subsidy inactive axis bank on[protected]. Pl visit to bank get the adhaar information and delete the adhaar card from bank account and reseed adhaar after 1 day to your bank account and shared with npci. But when i approached my bank, they told that there is no such option to delete the aadhar and reseed. And my aadhar is active in my bank. But my lpg provider not transfer the subsidy amount for my last 2 refills. I cant able to understand what kind of problem is this. So pl take action to transfer the last 2 subsidies.

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Address: 110091

Dear madam/sir,

Cons no 68111284 asif khan has submitted aadhar to bank many a times but subsidy is not being credited as yet. On checking her details it is seen that her aadhar is still shown as inactive in bank. Consumer open new bank account in kotak mahindra bank (A/c - [protected]), ifsc code - kkbk0000203 but same problem shown.

The customer is pressing hard and want to know as to why the subsidy is not being credited.

Please advise further action or take action at your end. There are few more similar cases of this nature.

Thanking you.

Regards

Nihal gas service

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Dear Sir,

I Have Linked my Adhaar with my Bank Account and my LPG Distributor also . But NPCI records showing Adhaar is Not Submitted. I had asked many times in my Bank and they said they had done from their side and updated my Adhaar with my bank account, but Its not updated from NPCI . Due to this I am not getting Gas Subsidiary in to my linked bank account. How Can update online or offline my Aadhar with NPCI.

Kindly raise a compliant against NPCI and ICICI bank.

Thanks in advance...

Apr 5, 2018

Complaint marked as Resolved

Problem was not resolved, still my Aadhaar number is not linked to NPCI. Aadhaar Number: 8963 5014 7331 Please do the need full.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Apr 05, 2018

Updated by mmreddyv Problem was not resolved, still my Aadhaar number is not linked to NPCI.
Aadhaar Number:[protected] Please do the need full.

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Hi sir my name is Joy Kutty Joseph I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State bank of India, Account number : [protected], Ifsc code : SBIN0003355, Adhaar number :[protected],
LPG customer number : 68138501, LPG dealer number : 115445, My phone number : [protected] .I haven't recieved subsidies from[protected]. So please update my account in NPCI. Thank u sir

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Apr 08, 2018

Updated by Alan K Joy .

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K

Kapil Shimbarwal

from Gurgaon, Haryana

Mar 30, 2018

I have lost many lpg subsidy amount.
Please linked my aadhar with my account. My obc bank account number is [protected]
and my aadhar number is[protected].

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Dear sir
My name is S.Venugopal having an account no [protected] with SBI.I am getting gas subsidy from last five years to SBI but six months back I updated my Aadhar with Icici then subsidy amount came to Icici but now Iam cancelled my Icici bank account.Now iam not getting subsidy. I updated Aadhar with SBI account on 23/03/2018.But subsidy is not came.So kindly clear my query as early as possible.my Aadhar number is[protected].

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Address: Pune, Maharashtra, 411014

Website: resident.uidai.gov.in/bank-mapper

Hello Sir/Madam,
I have submitted my aadhaar to SBI, Kotak Mahindra and ICICI bank for seeding purpose, but they are facing issues in seeding.
NPCI website shows my aadhaar linking with BANK of Maharashtra and that account is closed. Bank has de-linked aadhaar from that account.

- Due to this issue my LPG subsidy is not getting credited to my bank account.
- Requesting you to please link my aadhaar with below given bank account.

Aadhar Number is : [[protected]]
Kotak Mahindra Acc: [[protected]]
IFSC Code: [KKBK0001758]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Apr 10, 2018

Updated by [email protected] It's almost 12+ days, May i know the approximate resolution time for the above issue.

Apr 10, 2018

Updated by [email protected] mobile no is : [[protected]] in case need more details please call.

Apr 11, 2018

Updated by [email protected] Can i get the update on this issue?

Apr 12, 2018

Updated by [email protected] Hello Sir/Madam,

May i know the time required to resolve the issue mentioned in complaint.

Apr 23, 2018

Updated by [email protected] I have logged complaint around 1 month ago, still the i have not received any update from the NPCI.

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Address: 500081

Hi my name is preeti. Holding icici bank account.
On 2nd feb i have made red bus booking translation thought upi which failed twice and the amount 774 +774 is debited.
I have contacted red bus and they confirmed amount has not reached red bus.
The two upi transaction i'd are: ref nos[protected] and[protected].

It's been almost two months i have been following up with npci team @contact. [protected]@npci.org.in
But the person handling my complain mallikarjun does not give good response.

Please help me here to receive the amount. Its been two months. I m following and i m fed up now: (

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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H

hyder@123

from Rajkot, Gujarat

Mar 27, 2018

I have not recieved mysy scholarship my aadhar is mapped with sbi account

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