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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 147

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K
Kiran Bagewadi
from Dharwad, Karnataka
Feb 14, 2018
Resolved
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Resolved

Address: Belgaum, Karnataka, 590003
Website: www.consumercomplaints.in

Hell sir, my name is prakash bagewadi.
My aadhar submitted in both lpg distributer &
My icici bank. Thereafter my aadhar link in lpg distributor & aadhar link my icici account but npci showing in inactive. My lpg subsidy not transfer in my account. They showing aadhar not active.
Many times i contact bank & told to active my adhar in my account but they said aadhar is already active. After when i check online in mylpg.in website there showing aadhar is active in bank but npci database is inactive. Please sir my problem solved. My all details as following
My aadhar no. :[protected]
My account no.:[protected]
Ifsc code : icic0006497
Feb 14, 2018
Complaint marked as Resolved 
Please email me to how solve. My email is [email protected] or Call to 9620979185
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
View replies
Hello team npci,

I had linked my aadhar [[protected]] to my bank accounts and gas connection [52986122] too but i didn't get the subsidy amount . As said by gas agency/bank officials, my aadhar status is not active at npci.in same regards, i raised a complaint against npci earlier in npci website but see no response till today.

Below are my bank account details
Accno : [protected]
Ifsc : sbin0001960

Please do the needful

Let me know if you need any other details
My mail contact: [protected]@gmail.com
Reply
Inactive database at NPCI
Bank unable to activate the status.
Bank Bank of India
Ifsc code BKID0001402
A/C NO [protected]
ADHAR[protected]
Reply
Issue unresolved.
Reply
Sir

I am sireesha my state government announced mukyamantri yuvanestam scheme i am eligible in this scheme but can't credit scheme amount in sbi account because of can't linked with my account with NPCI
Aadhaar number:[protected]
A/c no:[protected]
IFCS code:SBINOOOO977
jammalamadugu -516434
Reply
Hello team npci,

I had linked my aadhar [[[protected]]] to my bank accounts and gas connection [29871] [LPG ID[protected]] too but i didn't get the subsidy amount last one year. As said by gas agency/bank officials, my aadhar status is not active at npci.in same regards, i raised a complaint against npci earlier in npci website but see no response till today.

Below are my bank account details
Accno : [[protected]]
Ifsc : KKBK0000193

Please do the needful

Let me know if you need any other details
My mail contact: [protected]@gmail.com
Reply
Hello sir, my name is madhusmita majhee.my email id is [protected]@gmail.com

I sent money my uco bank account to on my friend account thats also uco bank account through google pay app.my money is debited on my account but not credited on my friends account.

I sent money in 4th march 2019.
My trasation id is 2072.
Plz slove my problem.
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    Z
    zakir hussen
    from Bengaluru, Karnataka
    Feb 14, 2018
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    Address: Bangalore, Karnataka, 560098
    Website: npci

    Dear sir/madm,
    Myself syed zakir hussain was getting susidy through icici bank, but due to some personal, i had closed the account in icici bank. Then, i submitted aadhar in vijaya bank account number:[protected], ifsc code:vijb0001020
    They said that opted npci also. While i am checking aadhar linking status, stil it is showing inactive. Please link my aadhar to vijaya bank account.

    Bharatgas lpg consumer id:[protected]
    Aadhar number:[protected]

    So kindly update my account in npci
    Thank you,
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    View replies
    Hi sir my mother name is Kusum I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Karnataka bank, Account number : [protected], Ifsc code :KARB0000173, Adhaar number :[protected] . So please update my account in NPCI. Thank u sir
    Reply
    Respected sir,
    my account in canara bank and adhaar has been linked n 31/01/2018.but not shown in the www.uidai.gov.in website and npci server(*99*99#).due to this problem my scholarship is pending 60000/-.This is a huge money for my family.kindly resolve my issue as soon as possible. adhaar no:[protected]
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      9
      9608078951
      from Muzaffarpur, Bihar
      Feb 13, 2018
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      Address: Darbhanga, Bihar, 847302

      Dear sir,
      My bank a/c is in uttar bihar gramin bank, i link my aadhar with my bank a/c, i confirm my bank the aadhar number link with my account but at the aadhar site my account not link with aadhar, at aadhar site my another account which is in state bank of india bank and not active account is linked with my aadhar. Now i want to my uttar bihar gramin bank bank account linked
      With my aadhar. So i take my benefit of my gas subsidy under dbtl scheme. Please help me. My active bank and aadhar as given as follows:-

      Name subhadra devi
      Bank name:uttar bihar gramin bank, branch-rarhi
      Bank account no.-[protected] ifsc code: cbin0r10001
      Aadhar no.[protected] lpg consumer unique id:[protected]
      Lpg consumer no:604609
      Distributor name:om hp gas agency
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        G
        Gazan Feroli Ahmed
        from Bengaluru, Karnataka
        Feb 13, 2018
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        Dear sir

        My adharcard linked with bank on march 2016, but it is not showing innpci server. I checked with bank and gas dealer they are telling they seeded the adhar in their accounts, again i linked the adhar on 30.01.2018 in bank.
        Am not getting my gas subcidy from bharath gas from jun 2016. Earlier subcidy coming to my old citi bank account. I cancelled the citi bank account in apr 2016.
        After that am not getting my subcidy.
        Am requesting pls link my canara bank account in npci server and help me to get my subcidy,

        I attached the copies of bank account, adhar card, newly adhar linked in bank statement.

        Regards
        Gazan feroli ahamed
        [protected]
        [protected]@gmail.com
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          G
          gajananlcd
          from Bhusawal, Maharashtra
          Feb 13, 2018
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          Address: Wardha, Maharashtra

          I want to change my bank account as currently linked account is closed. How do i add other bank account for receiving subsidy. Same will be updated over npci.
          Please guide me. Currently subsidy not credited due to closed account. The account i want to add for receiving subsidy is already linked with aadhar card.
          Please revert back over my email i'd [protected]@gmail.com
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Mar 23, 2018
          Updated by gajananlcd           Dear Sir,
          LPG subsidy is on hold due to closed account. I have open new bank account since also it is not updated on npci. Status showing inactive with last closed account.
          Please tell what to do and how and when it will resolve the this issue.

          Regards
          Gajanan
          View replies
          Don't change your bank ac for gas subsidy it will become a big headache for u to get the bank changed for gas subsidy it may take months thi resolve this issue mn
          Reply
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            P
            pavan babu
            from Ongole, Andhra Pradesh
            Feb 13, 2018
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            Address: Prakasam, Andhra Pradesh, 523225
            Website: www.consumercomplaints.in

            Sir
            im pavan babu kamepalli my father name is kamepalli narayana swamy. my father aadhar card not linking in npci server, aadhar card no is[protected]
            bank name is syndicate bank manangamur branch .so many times i am subbmited documents.not linking npci server.please linking my aadhar card in npci server. my mobile no [protected] .


            thanking sir
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Somnathroy123
              from Kolkata, West Bengal
              Feb 13, 2018
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              Address: Howrah, West Bengal, 711303

              Please note that my saving bank a/c. No. [protected] with corporation bank, mukherjee house, 17 brabourne road, kolkata 700 001 is updated with
              Aadhaar no.[protected] but the same is not showing under "aadhaar mapping under npci server". However, still now it is showing the name of
              Kotak mahindra bank ltd. Status - inactive. You are requested for immediate mapping of aadhaar under npci server.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              View replies
              Dear sir
              i am manoj kumar ijju. My sbi ac no : xxxxx241841. And aadhar no:[protected] and my lpg bharat gas[protected] till now it had not link in npci server very it. I have my aadhar to bank and lpg number also
              Reply
              Sir,
              I transfer RS 1010 Via ptym BHIM UPI on 30.01.2018.
              But the transfer is fail
              And the amount debited from my BOI Account
              After 5 days I'm trying to get my money back
              ( UPI Ref No[protected]
              Reply
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                S
                Souravsingh
                from Pune, Maharashtra
                Feb 13, 2018
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                Address: Nagpur, Maharashtra, 440022
                Website: Npci

                Dear sir/ Madam,
                I did a transaction for railway ticket through bhim app on 30.01.2018.
                Ticket not generated but money deducted from my account nd till date there is no refund for the same amt. In my bank account. Please look into the matter and why it is taking too long time. This type of hold transaction & time taking procedure is making unhappiness and dissatisfaction.

                Thanks & regards,
                Sourav singh.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  D
                  Dalip Kumar Dalip
                  from Mahendragarh, Haryana
                  Feb 13, 2018
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                  Dear sir,
                  1. More time request, call and reminder, neither any refund come in my account till now nor any action taken on this issue.
                  2. Although, copy of the both account statement has already been sent by me. My transaction id is[protected] dt 31 jan 2018 in bhim app (Sbi) for an amounting to 10000 and transaction id[protected] jan 2018 in samsung pay (Axis bank) for an amounting to rs. 3500.
                  3. Copy of the statement is also enclosed alongwith for your ready refrenece. I have faced financially problem from 31 jan 2018.
                  4. Therefore, it is requested to resolve the above mentioned issues in short time, i always be thankful for this act.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Mar 20, 2018
                  Updated by Dalip Kumar Dalip                   Dear sir,
                  After complaining on this issue neither any action taken by concerned department nor any feedback/suggestions received from backing team of Axis Bank upi against Transaction I'D[protected] dt 31 Jan 2018.
                  View replies
                  Dear sir
                  I have not received my Gas subsidy in my account from last 9 months.I am sharing you my details
                  Consumer id[protected]
                  Lpg id[protected]
                  BPCL
                  Distibutor name- Golden Gas Agency, Hazaribag
                  Aadhar no[protected]
                  Contact no- [protected]
                  Reply
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                    N
                    Nikh9730
                    from Vadodara, Gujarat
                    Feb 13, 2018
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                    Bank of india account registered on aadhaar is active and i want change my bank at npci wich is appear airtel pyment bank. This bank account i am already closed. Now pls my bank of india account to be linked to ncpi and aadhaar. I did not find a way to make this change on ncpi. Please help me get this changed on ncpi. I already contact bank n link. My adhar received msg from bank that your account is mapped with your adhar but it not showing up..!! Please help me to resolve this problem as soon as possible my no is [protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Feb 08, 2018
                    9719763984's response                     Dear sir my lpg subsidy not credit my bank account and my adhar[protected] state bank account [protected] plz my account
                    View replies
                    Dear sir my lpg subsidy not credit my bank account and my adhar[protected] state bank account [protected] plz my account
                    Reply
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                      S
                      Saurabh Bhatelay
                      from Lucknow, Uttar Pradesh
                      Feb 12, 2018
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                      Hi Team,

                      I connected with LPG gas agency for august and I was residing to gzb there my distributors was saraswati gas agency now I moved to Gurgaon here my distributors is
                      golden gas services and I linked my aadhar card to distributors and bank (sbi bank), till now I am not getting any subsidiary and when I informed both the organisation then they said to me that all is ok with their side so till now npci is not connected with my account.
                      please provide me the solution what will I do?.
                      MY Aadhar no[protected]

                      Thanks,
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        G
                        Gurindapalli Ramesh Babu
                        from Ponnur, Andhra Pradesh
                        Feb 12, 2018
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                        Address: 522201

                        Sir,

                        I am the SBI Account HOlder in Tenali. My Account Number is [protected].
                        In N.T.R Rural Housing, sanctioned a loan. But in my account the fund not transfer. The Bank officials said your Aadhar number is not linked NPCI. Please link the Aadhar number to my bank account number. My Aadhar No.[protected].

                        Thanking you sir.

                        Gurindapalli Ramesh Babu
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Feb 12, 2018
                        Updated by Gurindapalli Ramesh Babu                         I am the SBI Account HOlder in Tenali. My Account Number is [protected].
                        In N.T.R Rural Housing, sanctioned a loan. But in my account the fund not transfer. The Bank officials said your Aadhar number is not linked NPCI. Please link the Aadhar number to my bank account number. My Aadhar No.[protected].
                        View replies
                        Sir my Account no. [protected] Name - Riju Priya, my aadhar no is[protected] no showing NPCI. Sir Plese help me. My gas subsidies pending long time. Regard Sir
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                          R
                          Rahulmadhu
                          from Mumbai, Maharashtra
                          Feb 12, 2018
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                          Address: 401107

                          National Payments Corporation Of India [NPCI] — gas subsidy not receiving in my bank account
                          Hi sir,
                          I have linked my addhar card[protected] with my bank account with mutiple times and alos linked with bharat gas agency consumer number :[protected]
                          But still i am not able to receive gas subsidy amount in my bank account . My ifs code is SBIN0041071

                          I came to know that my aadhar card number was not active in npci database..
                          Aadhaar linking status in bank (As per npci) is inactive.

                          Can u please active my aadhar number to npci.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Feb 14, 2018
                          Updated by Rahulmadhu                           Hi,
                          I am very very senior citizen of india facing acute trouble to get gas subsidy i can't walk or move. With folded hands i request you to please check my status and help me by getting my gas subsidy as this is my only income refunded by government and this is my right to get gas subsidy. No one can deny this right to me.
                          Sir upto october 2017 i was getting gas susidy regularly but since november 2017 four months have passed i am not getting gas subsidy in my same bank. Actually my original bank state bank of hyderabad has been merged with state bank of india in august 2017 and it's name have been changed now to state bank of india. My aadhar card is already linked with same bank and gas agency {akshay gas agency cc code 128125 } but the ifs code is changed to sbin0041071and this new changed ifs code i have registered with my gas agency. My aadhar no is[protected] name chandrakanta sharma aged 82 yrs.
                          I have submitted adhaar card in bank and its updated by bank but npci still showing inactive and last 3 month subsidy is not getting. I sincerely request you to please update my aadhar card and bank ifs code so that i may get my gas subsidy regularly. I am tired now.
                          My details as below:-
                          Name: chandrakanta sharma
                          Bank name:state bank of india (Adhaar card linked showing in bank)
                          Adhaar no:[protected]
                          Lpg id no[protected]
                          Mobile no:[protected]
                          Gas agency : akshay gas agency cc code 128125
                          Mira road (East)
                          District thane
                          Pin 401107
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                            R
                            Rampal Singh'
                            from Allahabad, Uttar Pradesh
                            Feb 12, 2018
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                            Address: Lucknow, Uttar Pradesh, 226022

                            My sb i branch kapoorthalabagh lucknow account no [protected] is linked with uadai and aadhar card no[protected] but your website says aadhar is not active i am not getting lpg gas subcidi amount in my account since july 2917 i am old person having heart and high b p trubul and facing hardships kindly look into this matter and take immediate action to send lpg gas subcidi amount in my account both bank and agency says your aadhar no is registered with bank account and gas agency and linked with uadai your website says aadhar is not active
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Feb 12, 2018
                            Updated by Rampal Singh'                             My bank account no[protected] of SBI Bank branch kapoothalabagh Lucknow linked with Uadai and Aadhar card no[protected] but gas subcidi amount not come in my account since July 2017 as your NPCi Web site says Aadhar is not active though Bank says it is registered with bank account and linked with Uadai I am again and again request you please register it and send my subcidi in my account
                            View replies
                            I have account in State bank of india in naroda, gujarat. I link my adhaar card no.[protected] with my bank account.
                            But on *99*99# it shows your adhaar card is not link in any bank. So it's npci server problem to link my adhaar card. My mysy scholarship stop because of this...so plz solution as soon as...
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                              A
                              avvrao1
                              from Paloncha, Telangana
                              Feb 12, 2018
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                              Address: 500018

                              I have got my aadhar card no[protected] and my customer id 2 [protected] (Consume no 13043) linked to vijaya bank prakassh nagar branch hyderabad (Ifsc no vijb[protected]Sb a/c no [protected]) by my dealer vijayanagar gas company, neemkarnagr, baljampet, hyderabad as well as by vijaya bank prakash nagar hyderabad. But npci has not seeded or linked the same for the purpose of transfer of lpg subisidy to my vijaya bank account. Please link/seed my aadhar details to vijaya bank immediately as payment of subsidy amount is kept on hold awaiting seeding/ linking from npci. Please do the needful in the matter for hasselfree transfer of lpg subsidy to my account in future as well as releasing the present subsidy amount which is kept on hold.

                              With regards

                              A v venkateswara rao
                              Mobile no 91 [protected]
                              E-mail i’d [protected]@gmail.com
                              Lpg customer i’d 2 [protected] (13043) dealer vijayanagar gas company
                              Balksmpet hyderabad
                              My res address:
                              Srt 507 sanathnagar colony
                              Hyderabad 500018
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Feb 12, 2018
                              Updated by avvrao1                               Please link my Aadhar card details[protected] to my LPG Customer I’d 2 [protected] and to my savings bank account [protected] Vijaya Bank (IFC VIJB0004803) Prakash Nagar Hyderabad. Vijayanagar Gas Company as well as Vijaya Bank have already linked/seeded aadhar deatails. NPCI is requested to link/seed my Aadhar details immmediately in order that the LPG subsidy amount will be transferred to my account including the present amount kept on hold.

                              Please do the needful
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                                T
                                TabishAlam
                                Feb 12, 2018
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                                Address: Firozabad, Uttar Pradesh, 283203

                                Sir i was having my bank account with two banks i. E united bank of india and union bank of india. I closed united bank of india a/c and want to receive subsidy in union bank of india a/c but my uidai number[protected] is inactive in npci server, it has been many days since i updated it with bank. I went to local lpg office, but they have no clue.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir;
                                After March 2017 my gas subsidy had not credited to my Bank account
                                Details as given below:
                                Account No.[protected]
                                IFSC:SBIN0030528
                                Name:Fayyad Ur Rahman
                                Consumer No.:624582

                                R/o:227 shershah Suri nagar Khajarana
                                Indore MP-452016
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                                  R
                                  rao jagannath parinam
                                  from Hyderabad, Telangana
                                  Feb 12, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500062
                                  Website: npci.org.in

                                  I have not received LPG subsidy since Nov 2017, due to illegal account opened by AIRTEL PAYMENT BANK .After waiting for three months, requested Indian Bank ASRAO NAGAR, HYD, to seed my Indian bank a/c no.[protected] with my Aadhaar no.[protected].As per bank records my account is seeded with the above Aadhaar no. But it is not mapped in NPCI records, due to which Subsidy amount of Rs 285.84 is not transferred to my above bank a/c[protected], Indian bank, ASRAO NAGAR, HYD, under DBTL Scheme for which LPG cylinder delivered by cSH MEMEO 292787 DATED 29/01/2018. Please look into the matter to ensure mapping to NPCI at the earliest and transfer my subsidy since Nov 2017 to my above a/c.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    M
                                    manojv354
                                    from Jabalpur, Madhya Pradesh
                                    Feb 12, 2018
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                                    Address: Bhopal, Madhya Pradesh, 462023

                                    Respected sir,
                                    I am not receiving my gate scholarship amount .Aicte has informed me to login to my uidai portal and clarify that my pnb account is seeded with aadhaar. But the portal is showing technical error for many days. My account is already linked with aadhaar and my bank also says the same. Yet i am not receiving my sholarship since 3 months. What should i do?
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Mar 06, 2018
                                    Updated by manojv354                                     Sir mera adharcard airtel payement bank se link show krta hai. UIDAI par. So please link my adharcard with my PNB account no.
                                    [protected]
                                    Adhar no.
                                    [protected]
                                    Mar 09, 2018
                                    Updated by manojv354                                     Please link my PNB acount no. With my adharcard to showing npci or uidai server

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                                      G
                                      Garg Arun
                                      from Delhi, Delhi
                                      Feb 12, 2018
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                                      Address: New Delhi, Delhi, 110003
                                      Website: [email protected]

                                      As conveyed by MCS, the subject bank is not in the list of payment of dividend in a electronic way. I am getting the dividend for the last several years but GAIl (MCS) has intimated that SBI is not in your list. Request you to provide the reasons, if not in the list.

                                      Rquest you to kindly include SBI, Scope Complex, Lodhi Road, New Delhi in your list to avoid any further harassment.

                                      Regards,

                                      Arun Kumar Garg
                                      [protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        J
                                        John Ganagala
                                        from New Delhi, Delhi
                                        Feb 11, 2018
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                                        Address: 53301

                                        I m having account in sbi, [protected]... Ifsc... Sbin0000850. Which is linked to my aadhar card[protected]... But it not updated in aadhar site, npci server...

                                        I m roaming for solutions from last 2 months... But they unable to process my request. Please help me to solve my issue..

                                        Regards,
                                        G janakiramayya
                                        [protected]
                                        [protected]@gmail.com
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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