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National Payments Corporation of India [NPCI] Complaints & Reviews

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Last updated Apr 10, 2024
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National Payments Corporation of India [NPCI]
Customer Service Contacts

National Payments Corporation of India [NPCI] Phone Numbers

Phone
+91 22 2657 3150
2651
1132
+91 44 2816 0700
1003
507
+91 22 4050 8500
693
461
Fax
+91 22 2657 1001
+91 44 2815 2815
+91 22 4050 8650

National Payments Corporation of India [NPCI] Website

National Payments Corporation of India [NPCI] Head Office Address

C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

National Payments Corporation of India [NPCI] reviews & complaints page 170

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P
Paryull
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about google tej transactions

Sir i have send 150 ruppes two times on 6 november 2017 to my friend through google tej upi but after some processing transaction got failed but amount is debited from my account and not sent to my friend. Because trsnsation got failed so on tej there is no option on tej app to complain. I loss 300 rupees. Upi transaction id are[protected] and[protected]. So take some action as early as possible. And send back me my rupees...
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D
Darshani Thakare
from Nashik, Maharashtra
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they do not receive call

I have called you so many times..but I don't get a single reply from your side..You people are here to solve our issue not for bothering us..u should pick up the phone calls..

I Have done a transaction on date 6 November 2017 through BHIM app. But Transaction is still pending..I have Tried to call BHIM app customer, NPCI but they answer my calls..Please refund my money...
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S
SiddharthMaiti
from Paravur, Kerala
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amount not credited to beneficiary through bhim app

Website:mypolicy.sbilife.co.in/onlinepayment/bulletpayment.aspx

I made a payment of rs.5900 towards sbi life insurance on 3rd november 2017. But the beneficiary wasn't credited and neither did i get a receipt. Requested for reversal, but there was no response. Your customer care numbers are not responsive and the bank simply refused to follow up just because the transaction was done using bhim!
Original transaction id:[protected]
Request for refund :[protected]
Please help or...
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D
Dhawala
from Mumbai, Maharashtra
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aadhar not linked with bank account for scholarship form

Address:411041
Website:mahadbt portal

I have linked my aadhar card with bank account but on mahadbt site (New site for scholarship) it displays that my account is not linked with aadhar card. My college staff suggested me to fill form of npci mapper which will be available in banks, but when i visited my bank (Central bank of india) they were not knowing any concept of npci mapper and they just gave me confirmation that my account is linked with aadhar card. I want to fill my...
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S
Satendra Thenua
from Jaipur, Rajasthan
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transaction failed through bhim amount debited

Address:Jaipur, Rajasthan, 302012

Sir i made a transaction on 2/11/2017 through bhim app registered with my mobile no [protected] but transaction had been failed and rs 10000 was debited from my account of sbi ac no [protected] named sunita bangarwa.
You are requested to. Pls. Have a look into this matter though i have made a complaint through bhim app but no amount has been refunded yet....
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M
Mishra310
from Delhi, Delhi
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payment made by tez app didn't reach beneficiary

Sir,
I made transaction of rs. 50 to another account of my friend through tez app, my account of dbs bank was debited with rs.50, but my friend didn't get money. Status in tez app is showing failed. When contacted with tez customer care thry said make complaint with npci.
Kindly look into this matter...

Google transaction id: cicagidauufagq
Upi transaction id:[protected]...
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A
Abhim Panda
from Bhabua, Bihar
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updation of aadhar link to bank account

Dear sir,
I have linked my aadhaar[protected] with my bank account (Sbi) and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this. Please tell me the solutions about this...
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P
prasad510620
from Pune, Maharashtra
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aadhar-bank linking problem.

Address:Pune, Maharashtra, 411007
Website:uidai.gov.in

Sir/madam,

I have two bank accounts one in bom and other one in bob.
Both are minor accounts. As i closed one account (Bob), another one is still active and linked. But when i check
“ aadhaar & bank account linking status”
It says
” linked bank – bank of baroda"
&
" status - inactive"

Its troubling me because my scholarship is not processing further.
Please...
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M
manohar parmar
from Mundi, Madhya Pradesh
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transaction got cleared but money not received in destined account.

Address:Bhopal, Madhya Pradesh, 462001
Website:www.pharmasapiens.com

Sir i have done a transaction through my net banking on payumoney gateway whose (Payment id) transaction no. Is[protected]. I was trying to pay fees at an institute named pharma sapiens. Money was debited from my account and i got a mail that my transaction was sucessfull but at my institute my form was not forwarded beacuase they didn't get money in their account. So i request you to resolve my problem as soon as possible. I am attaching...
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V
Vishnupriya Beemineni
from Chik Ballapur, Karnataka
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money debited but not credited in upi transactions

Website:Tez app

There was lot of problems in my upi transaction through tez app. An amount of 555 rs with transaction id[protected] was succeeded money is debited but not credited to my friend from 23 october. And an amount of 55 rs with transaction id[protected]. This transaction was failed but debited money was not credited to me. This transaction was made on 30 october....
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Address:Kalahandi, Odisha
Website:indane.co.in

I have linked my aadhaar[protected] with my bank account and lpg distributor. But according to ncpi aadhaar linking status in bank (As per ncpi : not submitted) not submitted i have asked so many so many in my bank and they said they had done from his side and updated my bank account and its not updated from ncpi and how i know the status of this bank person given the aadhaar linking receipt with my bank account. My mobile no:-[protected]br...
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R
rin123
from Delhi, Delhi
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money deducted from bank account

Respected Sir/Mam
I'm costumer of SBI an I have an saving bank account in SBI.
On date 31/10/17 I have made two transition through TEZ app of RS 143 & 50 the reference ids are[protected] &[protected] respectively. The amount is deducted from my bank account but it was not received to the beneficiary.
Please refund my account as soon as possible to my bank account.
Thank You
Rinkesh Gupta...
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P
pawannimje
from Morjim, Goa
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i am complaining about bank linking status

Address:440016

Hi sir my name is pawan i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. Please make it active. It is very necessary for my scolership form and academic year as well
I have bank account in bank : icici bank, account number :[protected],
Ifsc code : icic0001461,
Adhaar number :[protected].
So please update my account in npci as soon as posible....
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Mukesh Dharajiya
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the matter of linking the aadhaar number to npci

Address:Surat, Gujarat, 395009

Dear sir
my aadhar number[protected] is not in conjunction with NPCI, my subsidy is on the payment hold.The bank went to 20 to 25 times but those people did not solve my problem. I request you to join me with two hands, that you have my Aadhar number with NPCI Help me get the benefit of the government's plan by joining.

Jay Hind sir...
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A
Anjali Vandra
from Ahmedabad, Gujarat
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my aadhar no not showing npci server

Address:380024

Respected sir,
I have an account with bank of india. I have given my adhar card copy to bank 4 times and bank saying that your adhar has linked by us but problem is that your validation of the adhar card is pending from npci server. Please sir link my adhar no[protected] with my bank. It is very necessary for my scholarship as well as for my academic year also. Please sir take action immediately as quickly as possible.
Name...
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A
Akhil garidepally
from Hyderabad, Telangana
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foreign transaction

Address:Hyderabad, Andhra Pradesh

My brother sent money into my account bearing
Account no : [protected]. Transaction has been initiated on date:21/10/2017. He sent through western union. And the money was deducted from the brother account on date:25/10/2017. Till now the amount has not been credited into my account. We have already complained you regarding it yesterday. But till now there is no response regarding that. So please go through it and take action immediately....
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S
shoai
from Morjim, Goa
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tez app complaint

I have transferred 100 to my friend on 30 october payments are in processing status but my account got debited and the amount is not credited to the beneficiaries. It's been two days the money is not refunded.
Please check the issue and refund the money.
From: shoheb patel ([protected]@okhdfcbank)
Issuer bank: syndicate bank

From: shoheb patel ([protected]@okhdfcbank)
Issuer bank: syndicate...
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G
gauravkumeriya
from Morjim, Goa
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adhaar card is not linking with bank of maharastra account

Respected sir,
My bank account no-[protected] is not linking with adhaar card no:[protected]. When i visit my home branch they said that it is done from their side but it is showing "cbs response noc b5 hil-, failure response from npci" thats why it have not been linked. So sir plz solve the issue.. My mobile no linked with bank account is [protected]. And that linked with adhaar card is [protected].
Thank you.....
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D
Debasmita padhy
from Kharagpur, West Bengal
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deduction of money from account without payment...

Hello... Sir,
I have made a transaction of rs. 5000 using tez application... But it got failed... But the amount has been debited from my account and has not been refunded tilll now...

Plzz help and consider the case
With repayment of the amount to my account.....
And kindly give me some reply for reassurance..

Date of transaction -29.10.2017 at 08.23 pm

Google id.....
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K
from Pune, Maharashtra
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my aadhar no not showing npci server

Address:Osmanabad, Maharashtra

Respected sir,
I have an account with bank of india. I have given my adhar card copy to bank 4 times and bank saying that your adhar has linked by us but problem is that your validation of the adhar card is pending from npci server. Before this i have made a complaint about the same from my friends account. But from that request there is no positive reply for me. If there is any problem about my account sorry for that. Please sir...
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