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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 168

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Address: Panchkula, Haryana, 134112

I am consumer of hp gas. Around 6 months back, i have opened new account with sbi and my aadhar number[protected] got linked with the bank account. But since the opening of new account, i am not receiving gas subsidy. When i enquired the same from my gas agency i. E. M/s. Singla gas agency, sector 7, panchkula (Haryana); the agency informed me that my aadhar number is not seeded with npci.

You are requested to direct npci to map/seed/update my aadhar number into their records so as to enable me to receive the gas subsidy in time.

Regards

Sumer singh
[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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V

vaibhavjadhav50

from Pune, Maharashtra

Nov 21, 2017

As per above subject, my aadhar number is already linked with bank account as well as LPG. but due to not updated in NPCI database i am not able to get subsidiary. so plese do needfull.

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Address: Jhunjhunu, Rajasthan, 333031

Dear sir/mam
This is for your kind information and record that i am not getting my subsidy against my lpg id :[protected] consumer no. : 05710
Since june, 2017. I contact approx. 4- times to the indane customer care from june, 2017 but till date i could not get any response from that side. I have already provided all the details to the iocl and indane customer care in this regards.
Kindly do the needful for re-seeding my aadhar with current/latest bank account.
Thanking you.

Yours sincerely
Babu lal saini

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Respected sir, i am rakesh das, s/o: mohan murari das, adress: sijkhali, kumarpur, beldanga. My hp gas consumer no. 611272, bank a/c no. [protected], distributor name: beldanga consumer's co-op stores ltd. I have aadhar link my gas connection with bank account. But i have not received subsidy in my bank account. Allahabad bank manager told me my aadhar is already link with aadhar. If you have not received subsidy please contact npci. Details doc. Are attached. Pls solve this problem. I will waiting for your reply.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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S

Sintu Gorain

from Contai, West Bengal

Nov 21, 2017

My aadhar no[protected] LPG consumer no [protected] still status is Aadhar linking status in Bank as per NPCI is NO and aadhar linking status in LPG is NO

P

Purva Solanki

from Bhopal, Madhya Pradesh

Nov 21, 2017

Sir my name is purva.i have linked my account with addhar no.[protected].from bank side it has been done, but on npci server it is not showing & on uiadi website also.it is very important for scholarship.sir/madam please do something

P

Pivin

from Surat, Gujarat

Nov 21, 2017

Hi sir my name pravin I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank :union bank of india, Account number :[protected], Adhaar number :[protected] So please update my account in NPCI. Thank u sir

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Hi sir my name is ananda dey i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sbi (B-zone), durgapur, wb, 713205, account number : [protected], ifsc code : sbin0007503, aadhaar number :[protected]. So please update my account in npci.
I am not receiving hpgas subsidy.
Thank u sir
20.11.2017

Nov 21, 2017

Complaint marked as Resolved

Complain given in SBI through email and also in consumer complains.in.. Within two days problem rectified.. Thanks..

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 13, 2017

adhik4jan's response My Ac No [protected] Bank OF India Islampur Brinch Aadhar Link Stuts Is Ok
Gas Subsidy No Recive Form Ac No

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N

Nagarjuna chittibomma

from Nalgonda, Telangana

Nov 21, 2017

After linking aadhar with bank account also I'm not getting subsidy. Hp gas website showing npci not submitted so please update my aadhar no in npci.

Thanking you

Name NAGARJUNA CHITTIBOMMA
Aadhar no.[protected]
Bank account no.[protected]
Ifsc. SBIN0014170
Micr code .[protected]

A

adhik4jan

from Kolhapur, Maharashtra

Nov 21, 2017

My Ac No [protected] Bank OF India Islampur Brinch Aadhar Link Stuts Is Ok
Gas Subsidy No Recive Form Ac No

M

Manjit Toor

from Ludhiana, Punjab

Jan 14, 2018

My LPG ID is 3 [protected]. My aadhaar number has been again seeded with Bank Account after deactivation. But NPCI still shows inactive aadhaar number. Please update my aadhaar in NPCI so that I may have LPG subsidy for the last five deliveries of LPG cylinders.

J

Jogineni Kishore

from Warangal, Telangana

Oct 6, 2018

Dear sar
My account linked with Aadhaar but not linking with npci

B

bsrvkd

from Hyderabad, Telangana

Oct 6, 2018

dear sir/madam my aadhar number not linking in npci pls link my account

आ

आयेशा नूर

from Hyderabad, Telangana

Oct 8, 2018

I have applied for yuvanestham scheme ..in that I didn't received my amount coz of In active Aadhar...pls help me in ds...they are saying to do this in NPCI please help me in ds

S

srinukoppula

from Hyderabad, Telangana

Oct 11, 2018

Yuvanestam wants npci

B

B K Naick

from Hyderabad, Telangana

Nov 27, 2018

Hi sir my name is B Kondaiah Naick i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sbi Madanapalle main branc CTM Road, madanapalle, chittoor dist, AP, 517325, account number : [protected], ifsc code : sbin0000868, aadhaar number :[protected]. So please update my account in npci.
I am not receiving Unemployment allowence.
Thank u sir

S

shantaram dhanwai

from Aurangabad, Maharashtra

Feb 18, 2019

Dear Sir,
My account linked with Aadhaar but not linking with npci.so i request you to link in npci urgently because my mahadbt scholarship pending for this reason

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Address: 700123

Dear sir/ madam,
This is to inform you that myself manika bhattacharya is not receiving my gas subsidy from last 1 year. My sbi savings bank account has been linked with my aadhaar and the subsidy is supposed to come in that bank account. Since last november in 2016 the subsidy has not been deposited till date. But everything was fine before 2016 nov. My details are as follows.
Name: manika bhattacharya
Mobile: [protected]
Aadhaar no:[protected]
Sbi bank a/c : [protected]
Gas : hp (Barrackpore gas station)
Consumer id: 601774
Kindly look into the matter at your earliest as this is very serious issue and at the same time i am helpless to resolve the same neither from the bank nor from the gas station.
Regards
Manika bhattacharya

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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N

ncpawar5@

from Kolhapur, Maharashtra

Nov 21, 2017

UPI Transaction ID:[protected]
On Tez app I have transferred RS 500 to my friend the transaction got failed and money is debited from my account. 2 week has been passed but money not credited in my account. I have already reported the issue in Tez app. It is disputed under review but it is of no use.
Please solve my problem.

I

Iamback

from Surat, Gujarat

Nov 21, 2017

I have submitted adar card details from the bank but it still showing inactive in npci linking . I dont know whats thr problem with that . I have just one account and the only one where ive linked my aadhar card. And it is even not an joint account . Its very urgent to link with bank so sir kindly help me to sort out this issue .

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Address: 122001

I had lost my debit card and had been issued a new debit card, now i am unable to generate a upi pin for bhim app the error shows that "debit card is wrong" how do i rectify this problem, please advice. I have also tried the vijaya bank upi app but there to i am unable to generate a upi pin, i had used this before and i was really satisfied with this app, but now i am stuck as i am unable to generate a upi pin, kindly let me know as to how i should proceed to rectify this problem

Siddhartha
Mobile [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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F

Faijal Chhabu

from Indore, Madhya Pradesh

Nov 21, 2017

Dear sir/ Madem I request to you my Aadhaar no is[protected] is link with Airtel payment bank as per npci so I want to remove my Aadhaar no.

R

Raju ahir

from Dhari, Gujarat

Nov 21, 2017

Respected Sir,
My adhar number has been linked with bank account but not showing at NPCI server or rather at dial no: *99*99#.
My Aadhar card was linked with banked account on 09/11/17, but the linking status is not yet uploaded.

My aadhar card number[protected]
And name Chavda Raju jagabhai

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Address: Hisar, Haryana, 125001

Kindly refer my complaint dated 4th regarding non credit of subsidy in axis bank account which is linked with adhar by hindustan petroleum corporation. The reason given by hp gas is that npci has banned. I don't know why npci is not crediting my gas subsidy in my account despite adhar linked to bank account and gas agency and moreover gas agency already updated my bank account in their records. Please see and take action for updation of adhar in npci record

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Address: Rajkot, Gujarat, 360004

Website: npci.com

I have linked by aadhar card[protected] with my sbi and central bank of india than also the npci server show no status. Bank person gives me print out of linking my adhaar card with bank as a proof that they have done their work. My scholarship form is pending due to this problem. Only few days are remaining for submitting the scholarship form so it's a request to solve it immediately.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560076

Dear sir, i fed up making round trips to gas agency and bank to change my account number. Unfortunately nobody knows how to do. Please change my aadhar linked bank account number. My aadhar number is[protected] and new back account number is [protected] (Bangalore, bannerghatta road branch). Please note my old linked account number is closed and stopped getting my subsidy.
Request you to please change my above said account number as soon as possible.
Thanks & regards,
Channaveeraswamy jdm,
Mob: [protected].

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 19, 2017

Updated by ChannaveeraSwamy JDM Dear Sir, I fed up making round trips to gas agency and bank to change my account number. Unfortunately nobody knows how to do. Please change my aadhar linked bank account number. My aadhar number is[protected] and New back account number is [protected] (Bangalore, Bannerghatta road branch). Please note my old linked account number is closed and stopped getting my subsidy.
Request you to please change my above said account number as soon as possible.
Thanks & Regards,
Channaveeraswamy JDM,
Mob: [protected].

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Address: Vadodara, Gujarat

My father has facing problem for getting gas subsidy. Last subsidy of bharat gas deposited in icici account. But second time npci status not active for same icici account. So second gas subsidy not deposit. So do needful. Details are below.
Bharat gas consumer id : 5012
Lpg id :[protected]
Adhar no. [protected]
Icici account no.[protected]

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Address: 713420

Website: Hpcl

Respected sir,
I have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank as per npci : not submitted) i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account..

Please tell me the solutions about this issue. My mobile no. [protected].

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I sent a 100 rupees from my paytm wallet to my bank account. Money is debited from my paytm wallet and not credited into my account.
This is the message that came from paytm at the time of transaction.
Request received to send rs. 100.00 to federal bank [protected]. Updated wallet balance: rs.0.0. Imps reference number (Rrn):[protected].

Please credit my money to bank account.
Please consider this complaint

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Address: Jhajjar, Haryana, 124507

Sir, dtd. 04.07.2017 through npci mode payment upi, mr. Bablu sharma ne apne mobile -[protected] se (Pnb a/c se - branch khera village) tranaction no. Upi/[protected]/p2u/[protected], mera aadhaar no.[protected] enter karke aur mera mobile no. [protected] feed kerke 7400/- trf. Kiye the lakin wo mere a/c me nahi aaye ab tak aur wo kah reha hai ki maine payment kar de hai, mere a/c me koi return nahi aaya hai. Sir, please aap help karo mari, main bhut garib aadmi hu.

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Respected sir,
My adhar number has been linked with bank account but not showing at npci server.
I already rechecked with bank but they told me that your aadhar is linked to a/c.
For freeship, it is very necessary.
Sir please take action immediately. Please do the needful. It's very important for me.

My details are-
Name - karishma hioraj raut
A/c no.- [protected] in pnb bhandara
Aadhar no[protected]
Email id - [protected]@gmail.com
Branch - bhandara
Ifsc code - punb0773000

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Dear sir,
My aadhar link is linked with axis bank but uidai online site shows bank of india account so i want to correct it. And update my correct aadhar-bank status on uidai and mahadbt.
Please update my aadhar-bank link status
As soon as possible because i want to fill scholarship form and i need this aadhar-bank link status correction for it.

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Address: Hyderabad, Andhra Pradesh, 500018

Hello,
I have given my aadhar number to my bank accounts, but if i check the aadhar linking status using *99*99# it shows "aadhar not linked to any bank account".

Also, today i got an sms stating that"dear bharatgas consumer your aadhaar number is found to be inactive in npci database, please contact your bank to activate the same to start subsidy transfer."

I'm not sure how and why it was rejected/inactive by npci.

Can you check the number once again and activate the same to get subsidy to my account.

Aadhar no:[protected]

Thanks,
Sreenivas

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Address: Hisar, Haryana

My friend jitender verma send 500 rupees to me by tez app on dated 17.10.2017
I also received a message from tez that your transaction is successful but the amount not credit into my account.
Jitender verma account no is [protected] and google transaction id is cicagick2cvyrg upi transaction id is[protected]
My account no is [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 30, 2017

Updated by Asdfghjkl1234567890 How many days taken by NPCI to review this

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Address: 500062

Customer no.28550477, mahalakshmi lpg centre. As per govt order, to link my mobile no [protected]with my aadhaar no[protected]. I got it linked with airtel dealer in hyderabad. But airtel had given me sms that they have opened my a/c in airtel payment bank, without my consent and authorization, they can not open my account with their bank. It is illegal. On verification of my bank details for credit of subsidy under lpg gas from bharat gas site, i found that the status in bank linkage is given as airtel payment bank. You are requested to rectify the bank as hdfc bank. My gas subsidy be transferred to my earlier a/c [protected], hdfc bank rukmani puri, asrao nagar, hyderabad thanking you.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 16, 2017

Updated by rao jagannath parinam HSDFCBANK a/c no. is [protected], SriManus Aroha Chambers, Rukmanipuri, ASRAO Nagar, HYDERABAD and
not[protected].

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Initially my aadhar card #[protected] was linked to sbh a/c, (Now sbi) but, on account of linking aadhar to airtel mobile number, my aadhar got linked to airtel payments bank, now i wished get my aadhar link with sbi. How to get my aadhar de-activate with airtel payments bank and link with sbi. Please suggest. I am unable link aadhar with sbi a/c on sbi internet banking.

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Hello, sir i have two bank accounts, one in kotak mahindra bank and other in punjab &sind bank. On uidai portal my aadhar mapping is showing in kotak mahindra bank but to avail pg scholarship it should show punjab & sind bank because i give p&s bank account for scholrship. Bank official said your bank is already linked with aadhar. Sir help me, due to this aicte not generating my bank beneficiary code so scholarship is not received yet. I have given my biometrics in punjab & sind bank but still not showing in uidai portal. Kindly change it into p & s bank so that i can receive my scholarship.
My aadhar :[protected]

Nov 19, 2017

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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