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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 172

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C
Chatara Ram Ram
from Addanki, Andhra Pradesh
Nov 2, 2017
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Address: 530011

Dear sir i do a transaction through bhim app on 31/10/2017 at 20.25 but transaction show pending in bhim app & my amount sum of rs 10000/- is deducted from my account my reference i'd is[protected] & my account no is [protected] please i request to u refund my money... Thanks sir please sir do my help i am already face so much problem regarding this matter so i request again to u...
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Akhil somarajan
    from Kizhake Chalakudi, Kerala
    Nov 2, 2017
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    Hi,

    The amount that i transferred from my hdfc account using tez app to my sbi account linked with bhim (For loan purpose) is still showing progressing in the tez app. When i transferd the amount the bhim app shows a notification that the receiver bank is received your request and is under progressing but now it is not listed under the transaction menu in the bhim app. When i will get the refund or the amount get credited to my sbi account?

    My transaction id's are :
    Upi transaction id :[protected].
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      A
      Ats3
      from Chennai, Tamil Nadu
      Nov 5, 2017
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      Address: 600086

      The liquefied petrol gas [ie lpg] subsidy is not being credited to my account since last year November. I have updated it two times in bank and bharat gas dealer and visited the chennai bharat gas head office too. But still subsidy is not being credited. I have checked in Bpcl website which shows not transferred. Kindly look into this and do the needful.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Nov 21, 2017
      Updated by Ats3
      Still nothing has been done. Get the same feedback from the gas company.
      My name is Goriya Jigar my share card number is[protected] I am an engineering student I am applying for scholarship but in second stage of registration I can't link my adhar card number with bank details it show only buffering cant get result It take around 40-50 minutes but it just show buffering please help
      Sir, I had sent money (5295/-) to my friend through BHIM app on 1st Nov. Amount is debited from my account ([protected]) but did not reach recipient's account ([protected]) & money is not returned in my account. Transaction ID is[protected]. I had reported issue on 1st Nov but no action has taken till now.
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        E
        Emily Jennifer
        from Chennai, Tamil Nadu
        Nov 2, 2017
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        I did two wrong transaction through upi app. Both the time i missed a number from the intended account number. The transaction description shows deemed and failure respectively but the amount got deducted from my balance. Please revert back the money. Thank you.
        Reference number 1:[protected] account to which it was transferred-[protected] (Description-deemed)
        Reference number 2:[protected]
        Account number to which it was transferred-[protected] (Description-failure)
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          A
          Aman K Sharma
          from Jabalpur, Madhya Pradesh
          Nov 1, 2017
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          Address: 474008
          Website: Tezz Mobile App

          I made a transaction to my friend via tez app. The money got deducted from my account but the trasaction got failed. Money has not been received by the beneficiary. Upi trasaction id is[protected].
          In another trasaction the money got deducted from my account but the payment is still under process and still after 3days it has not been cleared. The upi trasaction id of this transaction is[protected].
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            shantamani
            from Mumbai, Maharashtra
            Nov 1, 2017
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            Address: Mumbai City, Maharashtra, 421605
            Website: tez.google.com

            I made a transaction of rs. 1000 on 12 october 2017 from tez app from my sbi
            Account no-[protected]
            And this amount was debited from my account but it hasen't been received by benificiary till date then on 16 october 2017 i send a feedback to tez app team but i didnt get any responce from there side. Then i tried to talk to tez customer service but i didn't get any respond from them either.
            I request you to look into this issue and please try to solve my problem as soon as possible

            My transaction detail are:-
            Account no:-[protected]
            Mobile no:-[protected]
            From: shantamani sudhir singh ([protected]@okaxis)
            Issuer bank: state bank of india

            To: monika singh ([protected]@okaxis)

            Google transaction id: cicagidy86m6la
            Upi transaction id:[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Nov 01, 2017
            tejass6026's response
            Adhaar card link with bank account
            Sir my adhaar is not link with bank account, so the request me to emergency to link with bank account
            Please linkup my aadhar[protected]
            with my bank account fast..
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              K
              Kkc Bhoir Karan
              from Pune, Maharashtra
              Nov 1, 2017
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              Address: Thane, Maharashtra, 421401

              [resolved] npci — aadhar inactive in npci

              33 reviews
              Be bestmanish on jun 11, 2015
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              Hi sir my name is karan i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : central bank of india of, account number : [protected], ifsc code : [protected], adhaar number :[protected]. So please update my account in npci. Thank u sir
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                D
                dilip.jain.bina
                from Sagar, Madhya Pradesh
                Nov 1, 2017
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                Address: Mumbai City, Maharashtra
                Website: npci.org.in

                Dear sir/madam,
                My name dilip kumar jain. I have submitted my aadhar card in bank and aadhar card is updated with my bank account but the npci status is still inactive. Due to this inactive status i am not getting any lpg subsidy, govt subsidy"s are not credited to my account.
                My bankname bank of baroda
                My aadhar no.[protected]
                Email dilip. Jain. [protected]@gmail.com
                Contact

                Thanking you
                With regards
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Nov 01, 2017
                Updated by dilip.jain.bina
                Dear sir / madam,
                My name is dilip kumar jain i have submitted my aadhar[protected] in bank of baroda bina and bank updated
                With my bank account but the npci status is still "inactive".
                Due to this inactive status i am not getting any lpg subsidy & govt subsidy"s are not credited to my account.
                I suffered from six month
                Bank name — bank of baroda branch bina
                My aadhar —[protected]
                E maill — dilip. Jain. [protected]@gmail.com
                Mobile no. — +91 [protected]
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                  A
                  Amar Singh Bind
                  from Moradabad, Uttar Pradesh
                  Nov 1, 2017
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                  Address: Mirzapur, Uttar Pradesh, 231501
                  Website: bhim adhar payment

                  Sir
                  Please help me
                  Mera a/c [protected] allahabad up gramin bank bhainsa mirzapur me hai bhim adhar ke dwara paymet kiye paisa a/c se kat gaya lekin dusare khatedhark ke khate me nahi pahucha payment date 02/09/2017 time 06:50:41 baje kiye the mai bahut paresan hu paisa npici ke a/c [protected] me fas gaya abhi tak nahi aya please help me
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Nov 01, 2017
                  Updated by Amar Singh Bind
                  Sir
                  please help me
                  mera a/c [protected] Allahabad up gramin bank bhainsa mirzapur me hai bhim adhar ke dwara paymet kiye paisa a/c se kat gaya lekin dusare khatedhark ke khate me nahi pahucha payment date 02/09/2017 time 06:50:41 baje kiye the mai bahut paresan hu paisa npici ke a/c [protected] me fas gaya abhi tak nahi aya please help me
                  My aadhar no[protected]. Bank acc no [protected]. Bank name..Vijaya Bank. My aadhar no is linked with bank. But not mapped to npci. So iam not receving eny subsidy amount.
                  Vijaya Bank Customer Care's response, Nov 6, 2017
                  Kindly approach your branch and take up the matter.
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                    L
                    laxmidharparida
                    from Gurgaon, Haryana
                    Nov 1, 2017
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                    Address: Gurgaon, Haryana, 122001

                    My sbi a/c was linked with my aadhar & subsidy was credited in my account. Few months ago when i purchased a new airtel sim with aadhaar ekyc and they have automatically opened airtel payment bank account so my aadhar was automatic updated with airtel bank & subsidy started to credit in my airtel a/c. I have closed my airtel account. And i submit a new application in my previous sbi bank. But the bank staff reply me that your number was already linked with sbi and our system shows "already exist" i cleared him that was old linking & automatically rejected by npci when i opend in account in airtel bank.
                    Please advice me how can i reactive my sbi bank account again with aadhar.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      P
                      Prashant Chandel
                      from Mansa, Punjab
                      Oct 31, 2017
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                      Address: 175002
                      Website: hpsssb.hp.gov.in/Login.aspx?Id=1

                      Hi
                      My name is prashant chandel.
                      I submitted my hpsssb form by online transaction. But money was deducted from my bank account & status show on bhim app approved.
                      It is not reflected as my fees.
                      Then we submitted this with other transaction method. Please return my deducted money.

                      Transaction id: [protected]
                      Deducted money: rs 360
                      Date: 31 october 2017
                      Time: 14:51:17
                      Contact :[protected] (Prashant chandel)
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        R
                        RAJALINGU THIPPANI
                        from Hyderabad, Telangana
                        Oct 31, 2017
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                        Hi sir/madam my name is thippani rajalingu. I have submitted my aadhar card in bank and aadhar is updated with my bank account but the npci status is still 'inactive'. Due to this inactive status i am not getting any lpg subsidy, govt subsidy's are not credited to my account.
                        My bank name :telangana grameena bank,
                        Branch: seetharampally
                        My aadhar no:[protected]
                        Email: [protected]@gmail.com
                        Contact: [protected]
                        Thanking you
                        With regards...
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          C
                          Cps2021
                          from Delhi, Delhi
                          Oct 31, 2017
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                          Address: New Delhi, Delhi, 110015

                          Hi sir my name is guramrit singh i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : oriental bank of commerce, account number : [protected] branch-mansarover garden, ifsc code : orbc0100903, adhaar number :[protected]
                          . So please update my account in npci. Thank u sir
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Hi sir my name Dipali Sawant I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : bank of India, Account number :[protected] Branch, Lengare in Sangli District.state in maharashtra. Ifsc code : BKID0001616, Adhaar number :[protected]
                          . So please update my account in NPCI. Thank u sir
                          Contact to us-[protected]
                          Email [protected]@gmail.com
                          Hi, I made a UPI transaction using Tez app, Amount got debited from my account but its not yet credit to beneficiary account.Earlier the status was waiting for bank but now its showing the status as payment succeeded, Please have a look into this issue.

                          Google transaction ID: CICAglCowvSdlQ
                          UPI transaction Id:[protected]
                          Dear sir,
                          I have link my addharcard with bank.[protected].but at time of filling scholarship form they show, addarcard not linked, but say procedure is complete from his side. So please my addharcard with Npci .
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                            RSvrma
                            Oct 31, 2017
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                            Address: 225001

                            Hello sir / madam,
                            I wish to say that we have lpg connection with bppcl with lpg consumer no. 87650695. I had taken this connection by filling of online form ownself and provide all details required as well as my aadhaar also showing in lpg a/c linked. I also liked my aadhaar my pnb bank a/c.
                            Now problem is that i am unable to benifit of subsidy because of "npci" had not linked my aadhaar.
                            Now please i herebly request to u solve this issue.

                            Thaks and regards.
                            Shalini baiswar
                            Lpg cust. No. 87650695
                            Lpg id[protected]
                            Aadhaar no.[protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Sir this derangula santhosh kumar
                            Have send to my Frd in 1000 rupees
                            But my money is not received but amount is debited I am tez app user plz help me now
                            Google Transaction ID: CICAgICi6LHCDA
                            UPI Transaction ID:[protected]
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                              R
                              RahulSo81970381
                              from Delhi, Delhi
                              Oct 30, 2017
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                              Respected sir/madam..
                              I am RAHUL SOLANKI student of M.tech in SLIET LONGOWAL PUNJAB. I got a message from the AICTE on 26oct.2017 that my Aadhar card status is inactive then i went to the bank and i got that my Aadhar card is already linked with my bank because i gave it at the time on account open in aCENTRAL BANK OF INDIA LONGOWAL PUNJAB. yet i told them about the message then they gave me the proof and shown me on their system that my aadhar is linked.then i requested them to reconnected and asked them why i got this message? then they told me that your Aadhar is connected in our bank and we don't know about the AICTE information there may be some fault in their server.
                              so tell me what should i do because beneficiary code of my freinds has been genereted and now i don't know what should i do? plz...help me...
                              Bank has done its job plz upload the data or other information for UIDAI because it is not shown on UIDAI website.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                S
                                sahiking
                                from Himatnagar, Gujarat
                                Oct 30, 2017
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                                Address: Sabarkantha, Gujarat, 383001

                                Dear sir
                                Kindly inform you for above period we didn't get any subsidy of hp gas
                                Today i check the ask not you submit aadhar card and i do it but they ask past period not credit subsidy

                                No body can"t know current process

                                In past process we submit my addhar card in bank and upto dec 16 we get the subsidy,

                                How to we get our past subcidy

                                Sanjay prajapati
                                [protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                सर मैने 25:09:2017 09:29:50 को टीज एप के माघ्यम से 50 रुपये भेजे और वो रुपये मेरे खाते से कट गए लेकिन रुपये जिस खाते में भेजना चाह रहा था वहां नहीं पहुंचे Jiski complaint Pehle bhi kar chuka hoon aapke dwara
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                                  V
                                  vikash366
                                  from Bengaluru, Karnataka
                                  Oct 30, 2017
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                                  Address: Bidar, Karnataka, 585403
                                  Website: www.tezapps.com

                                  I have done a transaction through google tez app money has been debited from my account but not received by my friend.. Please solve this issue. When this issue tell to the bank. Then he told to me problem is not from their end and same dialogue by tez customer service representative. Please look into this issue as soon as possible

                                  Details of issue of payment:
                                  Beneficiary name: abdul muqtadeer
                                  Amount: 102
                                  Upi id[protected]
                                  Date-17 oct 2017

                                  Beneficiary name: abdul muqtadeer
                                  Amout: 102
                                  Upi id[protected]
                                  Date-17 oct 2017

                                  Beneficiary name: avinash raj
                                  Amount:50
                                  Upi id[protected]
                                  Date - 8 october 2017

                                  Benificiary name: divakar gahlot
                                  Upi id[protected]
                                  Amount:51
                                  Date-15oct 2017

                                  Benificiary name: md. Zulfeqar uddin
                                  Upi id[protected]
                                  Amount 53
                                  Date - 30 oct 2017

                                  I attached a screenshot of these tranjuction plzzz cheak and resolve this issue.. Plzz. Contect me at [protected]@gmail.com
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    A
                                    ADITYA AMARA
                                    from Hyderabad, Telangana
                                    Oct 30, 2017
                                    Resolved
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                                    Resolved

                                    Website: Google tez

                                    I am using google tez app from last one month today some of payment's to me send by my friend's on tez app
                                    Those who are sending money to me money was credited into my account and after 2 min automatically debited from my account without any permission of me and its getting the message is amount debited, credit reversal i don't know why this happening up to now today i lost 234rs who will give this money that's why i decided to give compliant on this app and my bank
                                    My bank is andhra bank
                                    From google tez also there is no response
                                    Andhra bank also not responding how can i get this money
                                    My friends also not get reverse this amount
                                    Amounts are
                                    51
                                    50
                                    51
                                    30
                                    34
                                    18
                                    Please help me
                                    Nov 1, 2017
                                    Complaint marked as Resolved 
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Oct 24, 2017
                                    Raghu D's response
                                    Please resolve this as much as possible
                                    Oct 31, 2017
                                    Updated by ADITYA AMARA
                                    18rs and 34rs are credited into my account
                                    And remaining amounts are not credited into my account
                                    This remaining amount get a message (amount debited, credit reversal)

                                    Nov 01, 2017
                                    Updated by ADITYA AMARA
                                    My all amounts are credited into my account
                                    Thankyou
                                    Dear Customer,

                                    We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

                                    Regards,
                                    Andhra Bank Customer Service
                                    ADITYA AMARA's [Complaint's author] reply, Oct 31, 2017
                                    ADITYA AMARA's [Complaint's author] reply, Oct 31, 2017
                                    8500421539
                                    Andhra Bank Customer Care's response, Oct 31, 2017
                                    Dear Customer,

                                    We thank you for providing your contact details. We will update you soon.

                                    Regards,
                                    Andhra Bank Customer Service
                                    ADITYA AMARA's [Complaint's author] reply, Nov 1, 2017
                                    My problem was solved
                                    Andhra Bank Customer Care's response, Nov 1, 2017
                                    Dear Customer,

                                    We have contacted you regarding your complaint and you informed that your grievance is resolved.

                                    Regards,
                                    Andhra Bank Customer Service
                                    Dear SBI UPI User, your account is debited INR 10000.0 on Date[protected]:04:32 PM by UPI Ref No 72962099****

                                    My account debited 10000rs but it didn't paid on receivers account on 23.10
                                    2017

                                    Please resolve and refund money as much as early...
                                    Regards..RAGHU D
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                                      Jyothy Saseendran
                                      from Bidar, Karnataka
                                      Oct 30, 2017
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                                      Address: Thiruvananthapuram, Kerala, 695143
                                      Website: tez

                                      Sir i have transformed 5000 rupees 17 days ago, momey has debited from my account but money hasn't received by the receiver and the status is as "failed"
                                      Sir these are very important to me.

                                      Please tell me the solution other than contacting google tez because they are not responding to my call or chat.

                                      My mail id is [protected]@gmail.com
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Name- Prince Prasannan
                                      Bank- State Bank OF India
                                      Transaction date- 17/10/2017
                                      Transaction time- 11:49hrs
                                      Amount-Rs 250
                                      Transaction id[protected]
                                      Issue- Payment deducted but not reached to the beneficiary's account.Do needfil to refund my amount back.
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                                        Payal Prakash Shivankar
                                        from Malegaon, Maharashtra
                                        Oct 30, 2017
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                                        Respected sir, i have an account with bank of baroda and i have given my adhar card copy to bank 2 times and bank saying that your adhar has linked by us but problem is that your validation of the adhar card is pending from npci server please sir take action immediately it is very necessary for scholarship. Please sir do it quickly in upcoming 1 days. It is very necessary for scholarship. Name :- payal prakash shivankar account no : [protected]
                                        Bank name: bank of maharashtra
                                        Branch : ayodhya nagar
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Oct 30, 2017
                                        Updated by Payal Prakash Shivankar
                                        Adhar no[protected]
                                        Name: payal prakash shivankar
                                        Account no : [protected]
                                        Dear sir we transfer the Rs 4000 in vijya bank acount but by mistake its transfer to wrong a/c,
                                        plz advise the how refund this in wrigh a/c

                                        wrong a/c- [protected]
                                        wright a/c [protected]
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