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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

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3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 84

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Address: 380015

Website: easypay.in

Dear
Sir/mam,
I would like to inform you that my name is mithlesh kumar thakur and i am b2b retailer in yes bank ltd under npci model work of aeps product at araria district in bihar. Its complaint for my customer amount rs 10k has been debited from 27th august 2018 under yes bank b2b portal aeps using area and this transaction amount has not been settled by yes bank in my portal area, kindly give the support for this issue and its needful.

Regards
Mithlesh kumar thakur
Work company-vkv venture pvt ltd., mumbai
Residence address-araria, bihar
Mobile no-[protected]
Main b2b company name-easy pay india pvt. Ltd

Support bank-yes bank

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Sir i raised the dispute since 10/12/18 and resolution date was also passed out but no response from there and i also mail support. [protected]@sbi.co.in again and again. About 25 days left but no response. Please respond me sir please. I attach the dispute status which shows the resolution date was 17th dec 2018 and the date already crossed and i also attach the mpassbook screen shot in which the unique transaction reference number is[protected].in mpassbook the 3rd number transaction in which ruppee 5000 debited. Sir please respond me soon

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M

Mohit Thirthani

from Vadodara, Gujarat

Jan 3, 2019

Ac/[protected] transtion date 11/12/18 Biller name: torrent power ahmedabad Amount: 3740 Payment Id:BB01M3052951 Is tis amount is debited in my account but not transfer in torrent power so how may days 20 days later pleas fast transfer in my account

P

purush2560

from Varanasi, Uttar Pradesh

Jan 3, 2019

I had recharged mobile phone via bhim sbi pay 2 times . Message received balance deducted but recharge was not successfully.

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Sir my father had two bank a/c one in sbop and another in sbi. Lpg a/c was linked with sbop a/c, but the same has been closed. Now we wnat to link sbi a/c no. [protected] with lpg a/c and npci. But despite various efforts, it couldn't be linked. Therefore, lpg subsidy is not being credited in bank a/c. Detail has been attached. Kindly do the needful and give us some relief. Adhar no. Of my father sh. Harkesh is[protected].

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T

Thaneeru Jana

from Hyderabad, Telangana

Jan 3, 2019

Hi this is thanneeru janardhan, iam not getting unemployment subsidya amount because aadhar bank account not linking npci mapper but banking side linked so please solve my problem .

Aadhar number :[protected]

sbi account : [protected]

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Address: 627011

We are financial literacy centre, tirunelveli (Comes under lead bank, tirunelveli).
On behalf of bank customer we have lodged the complaint on 14.12.18.
' quote;

My gas (Bharat gas) consumer no. Is 94901596.
I have sb account with iob and the account no. Is [protected]
The bank's ifsc no. Is ioba0003450
My aadhaar no. Is[protected]. The bank has informed that they have mapped the aadhaar no. With the sb account number.
But the gas company has given the report that adhhaar no. Is not linked with sb account number and hence i would not be getting gas subsidy.

Please confirm whether i will get subsidy in my bank account if i book a gas cylinder.

Unquote

The said customer is contacting us daily and wish to know whether her aadhaar no. Is linked to her bank account and she can book a subsidised gas cylinder.
Please let her ger the details earlier.

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Gagandeep Bht

from Chandigarh, Chandigarh

Jan 4, 2019

Dear Sir,
I have two bank account one is in hdfc bank & second is OBC bank account. I have update my bank obc bank for the subsidy. But till the time my obc bank account [protected] not mapped with my addhar number in NPCI data . Lpg id is 2 [protected]

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Address: Gurgaon, Haryana, 122102

My name is sumit kumar, my aadhar no. Is linked with punjab national bank, bhondsi, gurugram, ifsc code :punb0412900, account no: [protected], aadhar no.[protected].in aadhar card mapping status it is showing active but it is inactive in npci due to which my scholarship is stuck. Please link my aadhaar no. With npci. Please resolve my problem.
Thank you

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N

Nilesh7733

from Pune, Maharashtra

Jan 3, 2019

I have transferred 2000 RS from paytm wallet to my bank account. It was deducted from my account paytm wallet but not credited in bank account due to NPCI clearance please help me and credit money in my account because right now I am in hospital and it's too urgent.

S

S.R. Vlogs

from Gulbarga, Karnataka

Jan 3, 2019

Diye sar plz contact with me and my may account payment miss to sar plz contact 8277595.61

S

Senthil Kumar Thandapani

from Surandai, Tamil Nadu

Jan 3, 2019

Sir/mam,

Iam having two bank accounts.
One is Axis account. My Axis account currently inactive...Recently my old sbi account linked to aadhar for lpg gas subsidy on 31.07.2018 and 29.10.2018.But npci mapper still not updated in aadhar. So kindly request solve my subsity issue.

Thanks and Regards
T.Senthilkumar

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Address: Indore, Madhya Pradesh, 452001

Hi sir/madam, my lpg distributer name is rochak enterprises bharatgas my aadhaar no.:[[protected]]. My lpg id:[[protected]] my cunsumer no:[protected] my bank: - union bank of india. My acount no.:[[protected]]. My aadhaar card is updated in lpg. And also updated in union bank of india, ifs code ubin0548430 that confirmed bank also. But not updated in npci database. It is showing red dot in aadhaar linking status in bank (As per npci). So, i am not getting subsidiary. Please help me

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Chaitanya Shintre

from Vasai-Virar, Maharashtra

Jan 3, 2019

My bank get response that duplicate UID record from NPCI, Although I have only 1 account that linked with my adhaar. So kindly update my data on NPCI portal or ortherwise give me solution of this.

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Address: 192202

Website: Www.jkbank.com

Sir my name is zulaf kar my bank account is jk bank saving acct. No [protected] branch kokernag complent no. Crm[protected] amount deducted 5000 dt 30/11/2018 time4:02 me want to sbi atm fir withdraw money of rs 5000 amount debit from my account but dispensed from sbi atm powe supply go on shutdown regarding this concern me grievence in customer care jk bank they told me wait 7 days but not provide me my money i agian complent but same they not provide i tell him plz see cc footage he rejed please help me
[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jan 02, 2019

Updated by zulfkar43 Thank u sir

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Address: Ahmednagar, Maharashtra

Consumer No CX[protected]
Distributor Name - Swami Samarth Enterprises
Dist- Ahmednagar Maharashtra
Sir, I Lokhande Balkrishna customer of your Indian oil gas, but I not get LPG subsidy on my account. I do needful action after contact with your consumer toll no (SMS of SBI attach)
On your request, KYC details has been updated in account no. XXXXX428945. If not requested, please contact your branch.
Request do needful to regulise my LPG Subsidy.

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Address: Ranchi, Jharkhand, 917517

Respected sir.

I have a saving account no [protected]/- with sbi jalalpur (4545), ambedkar nagar up.

I wish to further mention that i have given adhar number to link with the above mentioned acct but not yet linked. I have to bear much loss of subsidy due to non linking of adhar card with acct.

Sd xxxxxxxx
Anoop kumar sharma
Acct no [protected]
Dt 01 jan 2019

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Hi sr,
I am canara bank customer and my canaranbank account linked to aadhar and lpg id and same with indane gas agency.
But i found in canarabank branch there is a column called mapping to npci is in inactive status.

Please make it active to bank account.

Please map my aadhar to npci to get subcidy to my bank account
Details as follows.

Bank a/c[protected]
Aadhar:[protected]
Mobile:[protected],

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Address: 380024

My name is prakash rajaram kushwah mo - [protected]
My customer no is 628482 in hp gas agency in pramukh gas service, 11/amar astate, bapunagar, ahmedabad. My sb ac no - is[protected] in sbi branch bapunagar ahmedabad. I have a gas connection and buy regularly but refund not received yet from june 2017.
I never got gas subsidy from 19 months refund till today. I inquired in agency but they called us "you are not alone." so please re lease the subsidy in time. Hope take action as early as possible. We waiting from you a positive reply as soon.

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Address: Jaipur, Rajasthan, 302020

Hi sir my name is sachin kumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, mansarovar, jaipur, 302020, account number : [protected], ifsc code : sbin0060423, aadhaar number :[protected]. So please update my account in npci.
I am not receiving bharat gas subsidy.
Thank u sir...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 31, 2018

Updated by s.k.rathore2718 this web site (www.npci.org.in)did not resolve my problem and not picking phone when i want to complaing regarding related issues.

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Hi sir my name is mohammad gulam mohiuddin i have submitted aadhar card in bank and aadhar is updated in my bank account with npci linking but the npci status is still inactive and showing previous bank. I have bank account in bank : yes bank, account number : [protected], ifsc code : yesb0000701, aadhaar number :[protected].
So please update my account in npci.
I am not receiving hp gas subsidy.
Thank u sir...

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Address: Jind, Haryana, 126102

Hi sir my name is mahesh. I have submitted my aadhar card in bank and aadhar is updated in my account but the npci status is still inactive. Sir i m not getting my scholarship due to this.
Aadhar number[protected]
Bank-punjab national bank
Account number-[protected]
Ifsc - punb0023100
Mob no - [protected]
Bank-state bank of india
Account number - [protected]
Ifsc-sbin0050110
Kindly update it.

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Address: Jaipur, Rajasthan, 302020

Hi sir my name is sachin kumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sbi, mansarovar, jaipur, 302020, account number : [protected], ifsc code : sbin00060423, aadhaar number :[protected]. So please update my account in npci.
I am not receiving bharat gas subsidy.
Thank u sir

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Hello sir, my name is pran nath.
I have submitted aadhar in both lpg distributer &
My sbi bank. But npci showing account no. Duplicate, aadhar rejected. It is wrong, i have only one bank account and i have only this one lpg connection. My lpg subsidy not transfer in my account from the last 2 years.
I contact bank & bank told me that your aadhar is linked with my bank account. Lpg distributor also linked my aadhar and other document with my account. Please sir solve my problem and release my lpg subsidy. My all details as following
My aadhar no.[[protected]]
My account no.:[[protected]]
Ifsc :[sbin0010374 swift:]
Lpg id:2 [protected]
Lpg customer no.[506530]
Please protect my personal details.

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Address: Gautam Buddh Nagar, Uttar Pradesh

I have done a UPI transaction from my PNB account to my own SBI account on[protected] using phone pe. Transaction was in pending status at that time but my pnb a/c got debited.On[protected] it showed the transaction is successful but the amount was not credited in my SBI account. PhonePe tells we are no one to blame.I have complained in PNB but Complaint is not resolved till now. Please resolve my complaint as soon as possible.

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Address: 411033

Dear sir,
I had taken bharat lpg gas connection consumer no is 86166524. I have not get the gas subsidy. When i have check my status in npci it is show that "aadhaar number is not available. I request you to please link my aadhaar number to npci.
My aadhaar number is[protected]. Aadhar copy is attached for your reference, i request you to please link my aadhar number npci for lpg gas subsidy.

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Address: Jind, Haryana

Hi sir my name is mahesh. I have submitted adhar card in bank and adhar is updated in my account but the npci status is still inactive. Sir i m not getting my scholarship due to this.
Bank-punjab national bank
Account number-[protected]
Ifsc - punb0023100
Mob no - [protected]
Bank-state bank of india
Account number - [protected]
Ifsc-sbin0050110
Kindly update it.

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Address: Jhajjar, Haryana, 124106

Website: Npci

As per your rules the last account opened or linked with aadhar will automatically get linked to aadhar no
But my aadhar no[protected] is still showing inactive with vijaya bank whether i have closed vijaya bank account 2years ago and had opened a new sbi bank account.
But still the aadhar is linked with vijaya bank account (Inactive).
And i have also submitted aadhar consent form to my latest sbi bank account and hdfc bank account...
What should i do now?
I am in big problem

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