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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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A
Anish Kanase
from Mumbai, Maharashtra
Jan 23, 2019
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unable to receive dbt benefit.

Address: Mumbai City, Maharashtra
Website: NPCI

Respected sir/madam, I ANISH KANASE applied for EBC scholarship on MahaDBT portal . I am getting notification that " my aadhaar is not linked with my bank account and link it at the earliest" . Infact i have linked my aadhaar to my bank account and i have also submitted the NPCI aadhaar mapping form in the bank many weeks ago. So i visited my bank many times and asked them to link my aadhaar with bank account and also link it to the NPCI...
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A
Aishwarya Kothavale
from Satna, Madhya Pradesh
Jan 23, 2019
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Address: 416510
Website: uidai.gov.in

Respected sir, i linked my sbi bank account recently to aadhar but still it's showing previous bank details on uidai site this bank account i already closed few weeks ago.. So kindly resolve this issue.. Uidai site must have to show my current bank linking status that is sbi bank account.. Because of this issue my dbt scholarship is still pending.. So kindly reslove this issue early as possible..
My aadhar number is [protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Issue Solved..
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    R
    Rajib Bhatt
    from Imphal, Manipur
    Jan 23, 2019
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    Address: Dima Hasao, Assam, 788819
    Website: PHONEPE

    Dear sir/madam
    Maine 7th january 2019 ko ek money transfer kiya tha phonepe se but us time woh failed ho gaya tha aur mera money deducted ho gaya. Abhi tak paisa refund nehi kara phonepe aur na he bank ne. Phonepe bhi kuch help nehi kar pa raha aur sirf bolta hai hum lok kuch nehi kar sakte aapko bank sebaat karna hoga.. Bank sebaat karta hu yoh wohbhi mana kar deta hai. Mera paisa ka kuch hisab nehi de raha hai koi. Please help me
    P1901070859490072773183
    Amount rs. 1500
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      K
      Kbhosale003
      from Darwha, Maharashtra
      Jan 23, 2019
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      Address: Pune, Maharashtra, 412308

      Hi sir, my name is kaustubh bhosale. I have linked my aadhar to my bank account and the bank is showing the same. But whenever i check my aadhar linking status in npci mapper, it is showing "your request cannot be processed due to some technical issue". I have linked my aadhar two times already. Please tell me the solution asap because my dbt scholarship is dependent upon it.
      +1 photos
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      sir, my name is Uttam Kumar Mahato. I have linked my aadhar to my bank account and the bank is showing the same. But whenever i check my aadhar linking status in npci mapper, it is showing "your request cannot be processed due to some technical issue". I have linked my aadhar two times already. Please tell me the solution as soon as possible because my dbt scholarship is dependent upon it .
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        S
        Satya Prakash Gulshan
        from New Delhi, Delhi
        Jan 22, 2019
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110044
        Website: www.sbi.co.in

        Hi Sir,
        In my case, My AADHAR was inactive with my previous bank account which was closed. I have opened a new account with SBI and link my AADHAR card with SBI but I have still not received the subsidy in my account. I have mentioned all the details below and also I have submitted all the necessary documents to the bank. seeding receipt attached with this mail.

        AADHAR NUMBER[protected]
        BANK NAME - STATE BANK OF INDIA
        ACCOUNT NUMBER - [protected]
        IFSC Code - SBIN0014461
        BRANCH - OKHLA PHASE 1
        BRANCH CODE - 14461
        LPG Id[protected]
        +1 photos
        Jan 22, 2019
        Complaint marked as Resolved 
        Hi Sir, I have filled application for linking/seeding AADHAR number and receiving DBT benefits into the bank account (NCPI Mapping) and submit to the bank and also submit the receipt to NCPI also but my account is still inactive in NCPI. I have attached the receipt with my previous complaints with you.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          Siddusidda
          from Alampur, Telangana
          Jan 21, 2019
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          Address: Vizianagaram, Andhra Pradesh, 535558

          Sir /Madam

          Two months ago I closed my axis bank account.but still it is showing AXIS BANK account as inactive in NPCI server.

          but till now my new STATE BANK OF INDIA account didn't get updated in my NPCI server.

          Please update my SBI ACCOUNT in NPCI Server.
          Because of that I lost my two months stipend

          Acc.no:
          Ifsc. : SBIN0000820
          Aadhar:[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Jan 21, 2019
          Updated by Siddusidda
          My State bank account num is 2015xxxx631
          Jan 29, 2019
          Updated by Siddusidda
          Sir/madam
          Please resolve my problem quickly.
          Till now there is no progress
          Hi, My LPG distributor name is Little Gas Company HP gas my Aadhar No.[protected], My LPG ID 27111900, my consumer No. 637913, my Bank, State Bank of India, my a/c No. [protected]. My Aadhar Card is updated in LPG, also Updated in State Bank of India that conformed bank also, not updated in NPCI database. I’m not getting subsidiary, pls help me.
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            D
            darsuu
            from Vasai-Virar, Maharashtra
            Jan 21, 2019
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            Address: Wardha, Maharashtra, 442001

            Dear sir/madam,
            I link my aadhaar number to my bank accounts but when i check status of bank account link to aadhaar in uidai website it shows INACTIVE, i also visit my bank branch and told them about problem they said all is OK from there side, but i receive mail from scholarship department of Maharashtra that you need to link your aadhaar to bank account immediately. from 15 days i trying to solve my problem but bank not able to solve this problem.
            Need to update on NPCI, bank say they done that but still i facing problem.
            my aadhaar number[protected].
            +2 photos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              R
              Rajnath Maurya
              from Delhi, Delhi
              Jan 21, 2019
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              Address: New Delhi, Delhi, 110094
              Website: [email protected]

              The amount not credited to the reaceiver
              Amount rs 4900
              Stetus ; pending
              Transection date; 19/01/19 ; time ; 13;58
              My contact ; [protected], [protected]

              Transection detail
              Transection date ; 19/01/19
              Id; p1901191358346848734032 (Phone pay)
              Bank transection id ;[protected]
              Amount rs 4900
              By using app ; phonepay (Upi)
              +2 photos
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              When i got my refund in my bank account

              the amount debited from my a/c but the amount not credited to receiver - Comment #3330557 - Image #0
              My name is rajesh, my aadhar card no is[protected]. My sbi account is closed. & new account opened obc bank is aadhar card linked. But no transferred my lpg subsidy amount and other govt. Scheme amount.
              Sir i request you please my aadhar card npcl mapper linked with obc bank.

              Thanking you.
              Rajesh
              mob. No [protected]
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                S
                saurabh shingade
                from Aurangabad, Maharashtra
                Jan 20, 2019
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                Address: 416301

                Dear sir,
                My name is saurabh bibhishan shingade. I have submitted aadhar card in bank and aadhar is updated in my bank account but the npci status is still inactive. I have bank account in idbi bank, ashta dist. Sangli. The account number is [protected] and ifsc code is ibkl0000481, aadhar number is[protected].
                So please link the aadhar card with idbi bank account and update my account in npci.
                I am not receiving my scholarship.

                Thanking you sir
                +1 photos
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Prime minister ujjawala jojona se 25000 debit korliya hai .but i want to refund.
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                  D
                  Dhuna
                  from Burla, Odisha
                  Jan 19, 2019
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                  Address: Kendrapara, Odisha, 754220

                  Sir, i am keshav. My paytm registered no is [protected]. I have done a transition on 01/01/2018 to my friends sbi a/c ([protected]) through paytm upi and transition status shows successful. My transition id is[protected]. But still money couldn't credited to my friends account. And also i registered complaint in paytm many times but not get any solution yet.
                  +1 photos
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Jan 19, 2019
                  Updated by Dhuna
                  Sorry sir registered paytm no is [protected]
                  I have received 750 from my frinds bank of baroda acc through paytm upi transaction to my Sbi acc it was successful and credited to my account then after sometime it was debited immediately and automatically and showing rev in mini statement.it is also not credited to my friends account.
                  What can I do now?
                  My reference I'd[protected]
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                    J
                    Jude Vaz
                    from Pune, Maharashtra
                    Jan 19, 2019
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                    Address: North Goa, Goa, 403513

                    Name : jude vaz
                    Hp consumer no. 614139
                    My lpg subsidies have been diverted to a defunct indusind bank account no.[protected]. I have never linked this account to my aadhaar number. Please carry on crediting my subsidy to corporation bank account no. [protected]. Ifsc : corp0000271, immediately. My email is [protected]@gmail.com
                    For the last three times or more, the subsidy was being diverted to indusind bank, without my explicit permission. There seems to be some mischievous elements who have manipulating this. Kindly take necessary action and revert to my corporation bank account immediately
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      R
                      Reshmajoy
                      from Firozpur, Punjab
                      Jan 18, 2019
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                      Address: 691590

                      Sir, my name is joy. My aadhar number is[protected]. I have never received my lpg subsidy till date. On enquiry at the gas agency i came to know that my aadhar number is linked to an account of kerala gramin bank. The best of my knowledge i have never linked my aadhaar number with any of the gramin bank accounts. Further, i don't have any gramin bank account. I have also enquired in the gramin bank and they also denied the same. Lately i have been trying to link my aadhaar number with sbi account. But the bank is also unable to help me as my aadhar is shown as linked with a gramin bank. It is therefore requested that my aadhar number maybe be linked from any of the existing accounts or else account details with which my aadhar number has been linked may please be intimated to me.
                      +1 photos
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Mera name laxminiya kunwer saran chetriy gramin bank account [protected] hai
                      Money is debited from my account but it is not credited in benifecier account
                      Ram Abhilakh Tiwari's reply, Jan 14, 2019
                      Money is debited from my account but it is not credited in benifecier account
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                        V
                        Vijay Kothiyal
                        from Dehra Dun, Uttarakhand
                        Jan 18, 2019
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                        Address: Dehradun, Uttarakhand, 248001

                        Dear sir,
                        I have already linked my aadhaar to punjab national bank of india, but it is not updated in npci database yet.
                        I have verified with bank they confirmed that its already done. Please help me in this and please link my below pnb bank account on npci portal so, i can receive my pending gas subsidy asap.

                        Name : vjay dutt kothiyal
                        Bank account no : [protected]
                        Ifsc code :punb0092200
                        Aadhaar no:[protected]
                        My lpg id -:3 [protected]
                        Email id:[protected]@gmail.com
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          C
                          Chandramouli Ramu
                          from Mumbai, Maharashtra
                          Jan 18, 2019
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600028

                          Hi,

                          I paid the indane gas booking through upi, money got debited but transaction failed.
                          Please find the sms below,

                          Rs 699.50 debited from a/c *2240 on 18-01-19 to vpa [protected]@icici (Upi ref no[protected]

                          I have also enclosed the screenshot from my bank statement.

                          Please let me know whether this is suffice enough to get the refund, and when this refund will be processed.
                          +1 photos
                          Jan 24, 2019
                          Complaint marked as Resolved 
                          My money got refunded into my bank account, thanks.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          My one transaction is pending which done on mobile no [protected].Transaction id is[protected]. Transaction date is 15 jan2019.at 7.50am.by using bhim app.still the receiver not getting 120 rupees.showing pending.please Clear it.

                          upi transaction failed but the amount is debited from bank account - Comment #3329892 - Image #0
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                            Z
                            zulfkar43
                            Jan 18, 2019
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                            Address: 192202
                            Website: www.jkbank.net

                            Dispensed from atm grievance details name of the bank - jammu & kashmir bank ltd.
                            Type of a/c-saving
                            A/c no.-[protected]
                            Branch-kukarnag complain no :- crm[protected], amount deducted :-5, 000/- date & time :-30/11/2018 (4:02 pm) atm machine id :- update later
                            Problem details-consumer have saving a/c in jammu & kashmir bank ltd. On 30/11/2018 he went to state bank of india atm for withdraw money of rs. 5, 000/- amount debit from his a/c but dispensed from state bank of india atm power supply go on shutdown. Regarding this concern he grievance in customer care of jammu & kashmir bank they told me wait for 7 days but after 7 days they not provide the response so me send a written letter to the branch manager on 01/12/2018 they told him received a amount but me not received any amount.. So me again complent i can tell him see my cc tv fotage but he did not see till this date i am not recieved amont i contact sbi security office he give me excess cash found with denomination letter
                            +1 photos
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                              A
                              AMIT KUMAR PAL 1
                              from Hyderabad, Telangana
                              Jan 18, 2019
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                              Website: google pay

                              Dear sir,

                              Date of transaction - 7th jan 2019, 2:42 pm
                              Company - google pay

                              Desc - i have deposited an amount 0f 5000 through google pay but that has not been credit to the beneficiary account, but it is showing paid in my google app status. Its been over 11 days and they are not giving me any solution, the customer support team are not responding properly.

                              I am very much depressed due this incident and many problems happening in my family due to this,

                              Google transaction id - cicagkdil4ljjq
                              Upi transaction id[protected]
                              Transferred to account end with:*8484

                              Requested to help me,
                              Regards
                              Amit kumar pal
                              [protected]
                              [protected]@gmail.com
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                S
                                syedelahi2
                                from Udupi, Karnataka
                                Jan 18, 2019
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                                Address: 518533

                                Hi sir my name is syed noor e elahi i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sbi velugodu kurnool 518533, account number : [[protected]], ifsc code : sbin0014379, aadhaar number :[[protected]]. So please update my account in npci.
                                I am not receiving ap mukhyamantri yuva nestham subsidy..
                                Thank u sir
                                18.01.2018
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Kvs Satyanarayana Satyanarayana
                                  from Nellore, Andhra Pradesh
                                  Jan 17, 2019
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                                  Address: Nellore, Andhra Pradesh

                                  Aadhar not reflected in payment details of ioc for getting lpg subsidy gas no
                                  [protected]
                                  K krishnaveni
                                  Aadhar[protected]
                                  Please see aadhar reflected in npci menu of indian overseas bank
                                  Account no [protected]
                                  Ifsc code ioba0001577
                                  Though aadhar is seeded in the bank not reflected in npci menu of iob please see lpg subsidy credited to the account
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    prabhanjan1410
                                    Jan 17, 2019
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                                    Website: Google pay

                                    Date of the incident - 3rd jan 2019
                                    Company - google pay

                                    Desc - I have deposited a amount 0f 80k through google pay but that has not been credit to the beneficiary account, and they are saying its pending with NPCI .Its been over 2 weeks and they are not giving me any solution, the customer support team are not responding properly, I have shared the bank statements also

                                    Google transaction ID - CICAgKDinca2IA
                                    UPI transaction ID[protected]
                                    Case id - [[protected]]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Plz answer my previous issue ...
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                                      R
                                      Roy Rutvik
                                      from Surat, Gujarat
                                      Jan 17, 2019
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                                      Address: Surat, Gujarat, 395006

                                      Respect sir

                                      I submitted my aadhar crad at bank and bank person has linked it with my bank account but ii has not been linked with npci and hence i am unable to receive my scolarship from government scheme. I have tried to see whether my account has been linked or not but there is show such message "this service is temporary discontinued for few days". So, solve my problem as soon as possible
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Feb 10, 2019
                                      Updated by Roy Rutvik
                                      account holder name : Roy Rutvik Damjibhai

                                      account number : [protected]

                                      aadarcard number :[protected]

                                      IFSC code : BKID0002743

                                      bank name : BANK OF INDIA
                                      Branch : God dod road banch, surat
                                      brach code :002743
                                      My UPI Reference Id :[protected], Amount Rs.1500. kotak Mahindra bank to SBI through Paytm App, Date on 30/12/2018, Amount debited in kotak Mahindra bank but still now didn't credited in my account (SBI),

                                      Complaints both banks but they didn't gave proper response.
                                      Please kindly resolve my issue immediately.

                                      aadhar has been linked with bank account but has not been linked with npci - Comment #3327225 - Image #0
                                      Hi sir my name is Taufik Shaikh I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India Account Number : [protected], Ifsc code : sbin0020438, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir

                                      aadhar has been linked with bank account but has not been linked with npci - Comment #3327258 - Image #0
                                      My aadhar is[protected] and i want to change my linked account because my previous bank account which isicici. Is closed now and now i want to link another bank account which is insbi bank details are as follows
                                      Bank : sbi
                                      Ifsc :sbin0000976
                                      Account holders name : muneendra babu nakka
                                      Account number : [[protected]]
                                      muni786#'s reply, Jan 11, 2019
                                      National Payments Corporation Of India [Npci] — please change my bank a/c npci

                                      1 Review
                                      muni786# on Jan 11, 2019 Mark as Resolved

                                      My aadhar is[protected] and i want to change my linked account because my previous bank account which isicici. Is closed now and now i want to link another bank account which is insbi bank details are as follows
                                      Bank : sbi
                                      Ifsc :sbin0000976
                                      Account holders name : muneendra babu nakka
                                      Account number : [32566665261]
                                      I don't have an account in bank of india and it showing bank of india in npci at uidai website
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