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National Payments Corporation of India [NPCI] Complaints & Reviews

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Last updated May 6, 2024
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National Payments Corporation of India [NPCI]
Customer Service Contacts

National Payments Corporation of India [NPCI] Phone Numbers

Phone
+91 22 2657 3150
2651
1132
+91 44 2816 0700
1003
507
+91 22 4050 8500
693
461
Fax
+91 22 2657 1001
+91 44 2815 2815
+91 22 4050 8650

National Payments Corporation of India [NPCI] Website

National Payments Corporation of India [NPCI] Head Office Address

C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

National Payments Corporation of India [NPCI] reviews & complaints page 81

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B
broken Heart Lover
from Muzaffarnagar, Uttar Pradesh
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upi transaction fraud

Address:210204

Sir i have transfer My UBI Account to My Friend SBI account To Using UPI transaction For Google pay App.
But My account Money was dedicated 15500. And my friend account Money Not Credit.
UPI transaction ID[protected]
Sir This Type problem Already Have in past Time but he is Solved.
So Please Sir Refund or Transfer My money. He is Biggest Money 15500....
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D
dileep gangi
from Kumbakonam, Tamil Nadu
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I am complaining about my recent transaction

As on 30 Dec sum of 2000 was sent using paytm upi with reference id:[protected]. amount is not credited yet to receiver but debited from sender's account.when I approach sender, receiver, paytm they simply replying that amount is credited to beneficiary and npci also has successfully payment.if npci has successfully finished where the amount gone without crediting to beneficiary.
Sender's account :[protected]
Receive account:[protected]...
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A
abhishek gupta 123
from Delhi, Delhi
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my upi transaction is successful but not credit my emitra id

Address:Bundi, Rajasthan, 323601

Sir i m Abhishek gupta MY UPI TRANSACTION IS SUCESSFULL from 1828rs
but not cradit my emitra a/c
upi id[protected] for google pay
google transition id is CICAgKD88qy9dg
pnb complain no. is M[protected]

sir i m complain from today is national comsumer helpline
my complain id is 1104162
sir my transaction date is 13aug 2018
plz help...
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काळुराम ठाकूर
from Mumbai, Maharashtra
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refund money from google pay/transaction failed

Address:Pune, Maharashtra, 410505

On 24/12/2018 i have transaction failed Rs.10000/- debited from my account but not credited to receivers till time.i am 4 time say to google pay help centre and to the bank they have no answer to this transaction i need help to your for this transaction.till time no received money into my account. please check needfull and refund my money as soon as possible....
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M
Mabarde aknayri
from Guwahati, Assam
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this is a complaint regarding the transaction

Address:West Tripura, Tripura, 799103

Sir/madam i am your registered customer, i made a transaction on 12 jan 2019, the amount has been send and was received by the recipient but it was again transfer back to my account as being shown in the recipient's transaction history.. But so far i haven't received any amount. I want this issue to be sorted within a short period of time and i shall be very thankful to you....
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A
Abhishek Edathil Thodikayil
from Ernakulam, Kerala
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amount debited not credited in beneficiary account

Address:Kozhikode, Kerala, 673602

Sir,

I have transferred an amount of rs. 1800 on jan 7th from state bank anywhere app using upi. The amount which was debited was not credited in beneficiary account. The beneficiary account is also my yes bank account. Details of the dispute which i had raised on that day is attached with this complaint. Please do the needful to reverse the amount to my account asap....
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P
purnandughorai
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transaction successful but beneficiary not received

Address:721136

I waa sending rs 2000 in 30 december 2018 from my paytm payments bank to state bank of india account through upi money transfer successful but state bank of india not credited this amount to beneficiary account when i contact paytm bank they advice me thats beneficiary bank problem when i contact sbi they told me that's paytm bank issue in this situation what i should do please rectify this issue where my money is stuckked and give me right...
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S
Santhosh Kumar T K
from Manuguru, Telangana
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aadhaar and bank linking status is inactive

Address:Hyderabad, Telangana, 500061

Hi Team,

My name is T K Ravi Kumar, I am not receiving LPG gas subsidy since 2 years.I have complained many times to the NPCI customer care number.They told that my aadhaar linking with the bank is showing as inactive at their end.I even deleted the aadhar linking and relinked it again in the bank..but still they are saying the linking status is inactive.
Even Bank manager has confirmed that he has done the linking...
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M
Mdzubair30
from Chennai, Tamil Nadu
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transaction issue on 15th dec 2018 from google pay

Address:560068

My name is zubair.

I had made a transaction to sbi account from hdfc back on 15th december 2018 thought google pay (Tez).

The amount was debited to the beneficiary account (Holding account in your branch) and again been credited back but this has not been debited back to me.

When i talk to google pay customer care they asked me to contact sbi branch. Can you please check and revert the amount...
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C
CBweUS
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending transaction on bhim app

Address:Lakhimpur, Assam, 787001
Website:BHIM app

Dear team npci,
I am miss boby bora i made a transaction of rs 5000 on 11th jan 2019 from my united bank of india account no.[protected] to union bank of india account, time:- 11:33:35,
Amount of 5000rs is debited from my bank account and should be credited to beneficiary's bank account of union bank of india and the amount is deducted from my bank account but did not credited to beneficiary's account.
I raise a...
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M
Mohan Natarajan
from Chennai, Tamil Nadu
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lpg subsidy not getting credited on my savings account

Address:600096
Website:www.indane.co.in

My lpg subsidy is not getting credited to my savings bank account with sbi perungudi branch though it shows the aadhaar is linked and lpg subsidy position is active. My service request to indane on the website also confirms that my dealer has linked my aadhaar account and i have doubly cross checked with the sbi perungudi branch about the lpg subidy being active to receive the credits. At this point of time i do not have any other savings...
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A
arindambally
from Howrah, West Bengal
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hp gas subsidy stopped to hitting my savings account

Address:Howrah, West Bengal, 711227

Dear
Concern,

I would like to inform you that myself mr. Arindam chatterjee, from jagadish basu sarani north ghoshpara bally howrah having sbi savings account in the name of arindam chatterjee & lpg consumer no-604830, id[protected]
My sbi account details are a/c no -[protected] ifsc code :sbin00002061 branch - ghoshpara bally. The above mentioned account was already linked with my aadhar card aadhar...
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S
Shųbhâm BhAťņagàŕ SB
from Dharwad, Karnataka
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transaction through gpay got success but not received to beneficiary.

Transaction was done using google pay, date 3 january 2019, but the amount was not credited to the beneficiary account but got deducted from my account, now both the bank and gpay is unable to help, the amount of rs7000 is now nowhere, kindly help.
Even after continuous follow up from google pay and bank the bank has declined to help as they do not take responsibilty of their customer which is a shameless even the google pay services...
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S
santhosh joseph9447540564
from Changanacheri, Kerala
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reversal transaction

My friend nobin thomas p transfered transferred me 56000 on 04/01/2019 through phonpee that money got in my account and then again debited from that moment only.. Now it's nowhere.. Not in my account not in my friend account...
Waiting for10 working days didn't resolve the issue... Please take this into serious consideration.. Transition id - transfer-
Transaction id by transfer upi/cr/[protected]/nobin t/sbin[protected]br...
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G
Gangavath ramu
from Hyderabad, Telangana
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amount not transferred

Respected sir..

I sent of rs.500 to [protected] on november 7th 2018 which was not received by benificiary but my ac got bebited..

Once again i have initiated the transaction but it got declined due to insufficiant funds..

So i request you to recredit the deducted amount..

Thanking you sir.....
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J
je bct
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lpg hp gas subsidy not coming in my account

Address:Thane, Maharashtra, 401203
Website:www.npci.org.in

Respected sir my name is amit kumar gautam i have submitted adhaar card in my bank and adhaar is already updated in my bank account but the npci status is showing still inactive. I have bank account in sbi mumbai central,
A/c number:-[protected],
Ifsc code : sbin0000547,
Aadhaar number :[protected]
Lpd id;[protected]
Consumer no.664278
So please update my account in npci.
I am...
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D
dukhin19
from Kuchaiburi, Odisha
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check aadhaar & bank account, linking mapping status not updated

Address:756043

Dear sir,
I have maximum time (Last 10 months above) linked my aadhaar[protected] with my indian postal account[protected], and other saving account for get subsidy gas.
But unfortunately still my aadhaar not linked with new opend account or other saving account.
In above connection, i unable get my subsidy of gas.

So. I here requested you kindly update my aadhaar and bank linking mapping status...
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D
Dipak borkar
from Pune, Maharashtra
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bhim app transaction fail

Address:Gondia, Maharashtra, 441701
Website:Bhim app

Dear team npci,
I am mr. Dipak ashok borkar i made a transaction of rs 10000 on 07/01/2019 to state bank of india via bhim aap. It success and rs 10000 deducted from my account of state bank of india but not credited to beneficiary account i raise a complaint via bhim app but no response. I also called customer care
Please solve the problem as soon as possible

Details:

Phone no. :[protected]br...
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N
nitinamrute
from Pune, Maharashtra
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payment is deducted but not received to account

Website:www.phone pay support. com

I send money through phone pay rs9650 on 07 jan 2019 but at that time transactions shows pending but on 9 jan 2019 transactions shows paid to receiver account but actually money is not credidate to receiver account..
Then i contact to phone pay support team but they cant help me & then i contact to my branch sbi 002147 but bank doesnt cooperate me.. So inthis way both are doesnt cooperate me...
So what can i do sir...
...
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Address:Aurangabad, Maharashtra

Myself yogesh popatrao sawai,
A/c no. [protected]
Ifsc code: sbin0009992
I did send 10000 rs. By using bhim app on 4 january 2019 at 11:15 am.
Transaction id:[protected]
Amount is debited from my account but it is not credited to the beneficiary account yet.
Beneficiary a/c no: [protected]
Ifsc code: mahb0000267
A/c holder: amol balasaheb sawai.
Bank name: bank of maharashtra.br...
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