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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 81

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A
a giijasankar
from Bengaluru, Karnataka
Jan 17, 2019
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Address: 560076

Form submitted to icici bank for the aadhar linked bank account of icici bank for mapping to ncpi to enable receipt of lpg subsidy directly i to the bank account. The details are given below.
Bank name icici bank
No 40 next to shibsagar arekere
Bannerghatta road bangalore
Ifsc code icic0001007
Name a girijasankar
Aadhar no[protected]
Last four digits of bank account no xxxxxxxx3459
Lpg id 3 [protected]
Iin not given by bank
The npci mapping of bank account has not yet been done by the bank
Aadhar number has been removed from the inactive iob bank account because the account was closd.
Please guide the bank to do the npci mapping
A girijasankar
Mobile number linked with aadhar and bank [protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jan 19, 2019
Updated by a giijasankar
The bank has been given with a copy of the print out of the procedure of Aadhar mapping with NPCI to process the mapping.
Again a request form for mapping duliy filled ha been given in person.
Copy of the acknowledgement yet to receive.
A GIRIJASHANKAR
[protected]
Jan 19, 2019
Updated by a giijasankar
Not yet received the update in respect of mapping of Aadhar with NPCI.
NO acknowledgement given as on date
Jan 22, 2019
Updated by a giijasankar
NPCI data base need update periodically.The inactive bank accounts because of the closure by the customers shall be removed.
The MANDATE given by the customers for receiving the. SUBSIDY in the bank account of their choice should not be over written by NPCI by the random way of crediting subsidy in the recently Aadhar linked BANKS.
The customers should have the option of seeding thier bank account s in Portal.
A GIRIJASANKAR
Respected sir I am Mayur Milind Chaudhary, my adhar no.[protected] is linked to my SBI bank account no. [protected]...but when checked it shows it could not be processed due to technical error.Please check it as it is necessary to be solved for my scholarship from mahadbt site for college fees.

npci mapping by bank - Comment #3327209 - Image #0
Sir
i am G S S Manikanta having aadhar number[protected] my account is working but in NPCI Mapping it show inactive ...so please make my account active ifor DBT benifits..

Bank :SBI
ACCOUNT NUMBER:[protected]
ifsc:SBIN0002715

Thanking you sir
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    N
    Neelesh788
    from Allahabad, Uttar Pradesh
    Jan 16, 2019
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    Address: Sonbhadra, Uttar Pradesh, 231216

    Respected Sir,
    I Neelesh kumar pandey transferred rs 5000 from my pnb a/c
    no. [protected] to sbi a/c no. [protected], IFSC-SBIN0000170 on
    04/01/2019 through Phone pe UPI, amount has been deducted from my a/c
    but not credited to receiver a/c,

    I have attached screenshot of above transaction for your reference.

    So, I request you to resolve my issue as soon as possible.

    Sender A/c- [protected]
    A/c holder name- Neelesh Kumar Pandey
    Contact- [protected]
    UPI Reference no. - UPI/[protected]/P2A
    Transaction id is- P1901041143287688850552
    Date- 04/01/2019
    Amount - 5000

    Receiver A/c- [protected], IFSC - SBIN0000170
    Receiver Name- Akhilesh Mishra
    +4 photos
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      S
      Shrihari Shejole
      from Pune, Maharashtra
      Jan 16, 2019
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      Address: Buldhana, Maharashtra, 444203

      Respected Sir
      Consumer No.52142401
      Mo-[protected]
      LPGID No[protected]
      Arvind Gas Agency Mo.No. [protected]
      Ph.No.[protected]

      Note: Forwarded message attached

      -- Original Message --

      From: "Shrihari Shejole"[protected]@rediffmail.com
      To: upi.[protected]@npci.org.in
      Subject: Bank linking status not to my credit my account

      Thank's and Regards,

      Shrihari Shejole
      Mo-[protected]
      Respected Sir,
      My Aadhar No.[protected] Shrihari Balkrushna Shejole.
      bank account already closed with application to Bank of Maharashtra [protected] Account No., Tq. shegaon, Dist. Buldhana, state. Maharashtra,
      (lndia).
      But here Aadhaar bank linking status shown inactive with Bank of Maharashtra.
      This problem given to me indanger situation to receive my oWn gas subsidy and other myrights.
      so please help me from Aadhaar bank linking status inactive with Bank of Maharashtra . to Active linking status with another HDFC Bank Account no. [protected] Branch code HDFC00028'17 Tq' shegaon, Dist. Buldhana, state. Maharashtra (lndia) with aadhaar No. or anothner account.

      Gas Mo-[protected]

      Thanks & Regards,
      Shejole S..B

      Thank's and Regards,

      Shrihari Shejole
      Mo-[protected]
      +3 photos
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        M
        Mohan Natarajan
        from Chennai, Tamil Nadu
        Jan 16, 2019
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        Address: Kanchipuram, Tamil Nadu, 600096
        Website: not applicable

        My aadhaar number (Protected) has been linked to my savings bank account with sbi perungudi branch with my 17 digit lpg connection code and is also stated to be active with this number by the branch officer. Also i have linked my aadhaar with sree ambiram indane gas agency.

        Previously, i was getting my subsidy on iob, lb road branch, thiruvanmiyur chennai -600041 regularly and i had closed this account during june 2018 for operational reasons, after this two refills were supplied by the dealer during august and december 2018 for which lpg subsidy was not credited.

        I had raised my concern with indane customer care and it was closed after instructing me to do the sbi linking once again. Now they tell me that only npci has to restore the subsidy and it is not in their scope of work. Please help me to reslove this problem.

        N mohan
        Chennai -96
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          J
          jaaskaran
          from Hoshiarpur, Punjab
          Jan 16, 2019
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          Address: Amritsar, Punjab, 143001

          Sir, i have done two transaction on paytm through upi which has not been credited till now. First transaction on 30/12/2019 from hdfc to sbi and second on 4/1/2019 from paytm bank to sbi. 1. Upi ref. Id[protected]Amount - rs 500)
          2. Upi ref. Id[protected]Amount-rs2000). I have registered complaint many time on paytm but received same rply every time that your amount has been credited evenly i have provided them bank statement of sender and receiver bank to verify properly. Receiver bank and account no. Of both transaction is same (State bank of india). Please resolve my issue on top priority as it is already too much late.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            V
            Vishik Sharma
            from Chennai, Tamil Nadu
            Jan 16, 2019
            Resolved
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            Resolved

            Address: Bangalore, Karnataka
            Website: Google Pay

            I have made transcation f rupees 23000 on 3rd jan 2019 to one of my uncle. My money got deducted from hdfc bank account but doesn't get credited till now in beneficiary sbi bank account. I used google pay app. I waited so long enough but didn't got any help from there side. They were tellin like it could only be solved by your side and they are not part of it. I request you to kindly help me on this asap.
            I am sharing my and beneficiary bank statement here.
            +3 photos
            Jan 18, 2019
            Complaint marked as Resolved 
            Nothing this such a waste company. I am regretting that i have asked for help here.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              B
              broken Heart Lover
              from Muzaffarnagar, Uttar Pradesh
              Jan 15, 2019
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              Address: 210204

              Sir i have transfer My UBI Account to My Friend SBI account To Using UPI transaction For Google pay App.
              But My account Money was dedicated 15500. And my friend account Money Not Credit.
              UPI transaction ID[protected]
              Sir This Type problem Already Have in past Time but he is Solved.
              So Please Sir Refund or Transfer My money. He is Biggest Money 15500.
              +1 photos
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                D
                dileep gangi
                from Kumbakonam, Tamil Nadu
                Jan 15, 2019
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                As on 30 Dec sum of 2000 was sent using paytm upi with reference id:[protected]. amount is not credited yet to receiver but debited from sender's account.when I approach sender, receiver, paytm they simply replying that amount is credited to beneficiary and npci also has successfully payment.if npci has successfully finished where the amount gone without crediting to beneficiary.
                Sender's account :[protected]
                Receive account:[protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  A
                  abhishek gupta 123
                  from Delhi, Delhi
                  Jan 15, 2019
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                  Address: Bundi, Rajasthan, 323601

                  Sir i m Abhishek gupta MY UPI TRANSACTION IS SUCESSFULL from 1828rs
                  but not cradit my emitra a/c
                  upi id[protected] for google pay
                  google transition id is CICAgKD88qy9dg
                  pnb complain no. is M[protected]

                  sir i m complain from today is national comsumer helpline
                  my complain id is 1104162
                  sir my transaction date is 13aug 2018
                  plz help
                  +1 photos
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                    काळुराम ठाकूर
                    from Mumbai, Maharashtra
                    Jan 15, 2019
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                    Address: Pune, Maharashtra, 410505

                    On 24/12/2018 i have transaction failed Rs.10000/- debited from my account but not credited to receivers till time.i am 4 time say to google pay help centre and to the bank they have no answer to this transaction i need help to your for this transaction.till time no received money into my account. please check needfull and refund my money as soon as possible.
                    +3 photos
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Jan 15, 2019
                    Updated by काळुराम ठाकूर
                    On 24/12/2018 i have transaction failed Rs.10000/- debited from my account but not credited to receivers till time.

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                      M
                      Mabarde aknayri
                      from Guwahati, Assam
                      Jan 15, 2019
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                      Address: West Tripura, Tripura, 799103

                      Sir/madam i am your registered customer, i made a transaction on 12 jan 2019, the amount has been send and was received by the recipient but it was again transfer back to my account as being shown in the recipient's transaction history.. But so far i haven't received any amount. I want this issue to be sorted within a short period of time and i shall be very thankful to you.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Today at 10.35 am i was sent 8000 rupees from kvb to sbi acount transaction failed but amount debited my card no kvb [protected].dob 15/08/1989 cont no [protected] mail [protected]@gmail.com. Please credit my amount immediately thanking you sir/madem give me reply to my phone number. We are facing lot of problems.
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                        A
                        Abhishek Edathil Thodikayil
                        from Ernakulam, Kerala
                        Jan 15, 2019
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                        Address: Kozhikode, Kerala, 673602

                        Sir,

                        I have transferred an amount of rs. 1800 on jan 7th from state bank anywhere app using upi. The amount which was debited was not credited in beneficiary account. The beneficiary account is also my yes bank account. Details of the dispute which i had raised on that day is attached with this complaint. Please do the needful to reverse the amount to my account asap.
                        +1 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Sir please link npci
                        my bank details
                        A/C ;[protected]
                        IFSC CODE SBIN0000976
                        SBI GOOTY
                        ANANTAPURAMU
                        ANDHRA PRADESH
                        PIN 515401
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                          P
                          purnandughorai
                          from Kolkata, West Bengal
                          Jan 15, 2019
                          Resolved
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                          Resolved

                          Address: 721136

                          I waa sending rs 2000 in 30 december 2018 from my paytm payments bank to state bank of india account through upi money transfer successful but state bank of india not credited this amount to beneficiary account when i contact paytm bank they advice me thats beneficiary bank problem when i contact sbi they told me that's paytm bank issue in this situation what i should do please rectify this issue where my money is stuckked and give me right soulution
                          Jan 17, 2019
                          Complaint marked as Resolved 
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Sir i bought a product from amazon and payment by my oriental bank of commerse rupay card my trasaction nub is 746402 at AMAZON.Now website and transaction became failed but transaction occured from my account .trasaction time is 3:21at 09/01/2019.
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                            S
                            Santhosh Kumar T K
                            from Manuguru, Telangana
                            Jan 14, 2019
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                            Address: Hyderabad, Telangana, 500061

                            Hi Team,

                            My name is T K Ravi Kumar, I am not receiving LPG gas subsidy since 2 years.I have complained many times to the NPCI customer care number.They told that my aadhaar linking with the bank is showing as inactive at their end.I even deleted the aadhar linking and relinked it again in the bank..but still they are saying the linking status is inactive.
                            Even Bank manager has confirmed that he has done the linking properly, but still it is not getting linked at NCPI website.

                            Could you please help us in resolving this issue ASAP.

                            My Aadhaar number is[protected]
                            LPG GAS consumer number-CX1792544.
                            Bank: Andhra bank, Seethafalmandi, secunderabad

                            Please let me know incase any additional details are required

                            With Regards,
                            Ravi Kumar
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jan 30, 2019
                            Updated by Santhosh Kumar T K
                            Can you please provide an update on this complaint
                            Money is debited from my bank account but not it is not credited in benifecier account
                            Transaction ID[protected]
                            From corporation Bank
                            Date 11January
                            Time 22:06:00
                            Transaction done from my account corporation Bank of India to State Bank of India

                            aadhaar and bank linking status is inactive - Comment #3325459 - Image #0
                            aadhaar and bank linking status is inactive - Comment #3325459 - Image #1
                            From last 3 months LPG subsidy (LPG NO.13931)is not credit in my account .I have contected NPCI they told that my adhar card is not linked with my acct then I visited my bank branch and the bank told me that now it is linked.But then also the subsidy is not credited.
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                              M
                              Mdzubair30
                              from Chennai, Tamil Nadu
                              Jan 14, 2019
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                              Address: 560068

                              My name is zubair.

                              I had made a transaction to sbi account from hdfc back on 15th december 2018 thought google pay (Tez).

                              The amount was debited to the beneficiary account (Holding account in your branch) and again been credited back but this has not been debited back to me.

                              When i talk to google pay customer care they asked me to contact sbi branch. Can you please check and revert the amount back to my account as its been 30 day till today the amount been held.

                              I have been chasing on this to customer care but they are not responding properly.

                              Google pay transaction id[protected]
                              Receiver upi id - [protected]@okaxis
                              Upi transfer id[protected]

                              Regards

                              Mohammed zubair
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              I have bhim id. But when I open it it's showing me upi registration fail try again. Please sir solve my problem. Details My phone number [protected] My upi id [protected]@upi bank name union bank Please sir as soon as solve my problem
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                                C
                                CBweUS
                                from Jorhat, Assam
                                Jan 14, 2019
                                Resolved
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                                Resolved

                                Address: Lakhimpur, Assam, 787001
                                Website: BHIM app

                                Dear team npci,
                                I am miss boby bora i made a transaction of rs 5000 on 11th jan 2019 from my united bank of india account no.[protected] to union bank of india account, time:- 11:33:35,
                                Amount of 5000rs is debited from my bank account and should be credited to beneficiary's bank account o[censored]nion bank of india and the amount is deducted from my bank account but did not credited to beneficiary's account.
                                I raise a complaint via bhim app but got no response, i aslo called to customer care but they did not picked up the calls and later they make the connection buzy.
                                Please solve the problem as soon as possible.
                                Please help me to get my money back please help.
                                Details:
                                Phone number: [protected]
                                Transaction id:[protected]
                                Time: 11:33:35
                                Date:11/01/2019
                                My bank: united bank of india
                                Transaction with: union bank of india
                                +1 photos
                                Jan 14, 2019
                                Complaint marked as Resolved 
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Hi,
                                I was receiving my subsidy in my Bank of Baroda account but I have closed this account and now I am not receiving subsidy. I want to change bank under NPCI to ICICI bank. Please change it to ICICI bank so that I can receive subsidy.
                                Regards,
                                Md Qamrul Hoda
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                                  M
                                  Mohan Natarajan
                                  from Chennai, Tamil Nadu
                                  Jan 14, 2019
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                                  Address: 600096
                                  Website: www.indane.co.in

                                  My lpg subsidy is not getting credited to my savings bank account with sbi perungudi branch though it shows the aadhaar is linked and lpg subsidy position is active. My service request to indane on the website also confirms that my dealer has linked my aadhaar account and i have doubly cross checked with the sbi perungudi branch about the lpg subidy being active to receive the credits. At this point of time i do not have any other savings account. Hence please let me know how to get this credits as indane says npci to be fully in charge of this subsidy credits.

                                  Mohann
                                  [protected]
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    A
                                    arindambally
                                    from Howrah, West Bengal
                                    Jan 14, 2019
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                                    Address: Howrah, West Bengal, 711227

                                    Dear
                                    Concern,

                                    I would like to inform you that myself mr. Arindam chatterjee, from jagadish basu sarani north ghoshpara bally howrah having sbi savings account in the name of arindam chatterjee & lpg consumer no-604830, id[protected]
                                    My sbi account details are a/c no -[protected] ifsc code :sbin00002061 branch - ghoshpara bally. The above mentioned account was already linked with my aadhar card aadhar no[protected] & my lpg id from day one, and i also receiving all subsidy of hp gas from day one but suddenly i opened a salary account on
                                    19th april 2017 of axis bank a/c no is :[protected] custmer id :[protected] parkstreet kolkata branch after the axis bank account opening suddenly i saw my lpg gas subsidy auto-transferred & continued to my axis bank account.
                                    Now, 30th august 2018 i was officially closed the axis bank account and final settlement after that i gone to sbi again linked to my aadhar to my lpg and go to the hp distributor to systematical y changed the account details axis bank to sbi along with submitted latter i want to request to the sbi bank please update my n p c i registration (National payment corporation of india) through your s. B. I, link my aadhar again give me the all processes completed acknowledge slip of dbtl/pahal /npci slip, but after all issue complete i cant get my subsidy to my sbi, sbi shows lpg and aadhar link active bur npci shows aadhar was not active/not linked. But last nov, 2018 and dec 2018 i aloso received the subsidy suddenly the january month subsidy failed not hitted my account.

                                    Attachment of all acknowledgement slip and sbi aadhar linking active lpg status certificate status copy & uaida aadhar biometric authintication status and hp gas online kyc status attach given below. Pls find the attachment copy.
                                    Please take a necessary action as soon as possible.
                                    So please active my aadhar to npci as soon as possible.
                                    Now shows failed subsidy.
                                    +8 photos
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Jan 15, 2019
                                    Updated by arindambally
                                    Today on 15.01.2019 i got a call from N P C I CUSTOMER SUPPORT TEAM AT MORNING AT 8:15 AM HE TOLD TO WHICH BANK ACCOUNT I HAVE, I TOLD HIM SBI AND DENA BANK, AND ALSO THE EXECUTIVE TOLD ME HOW MUCH THE BALANCE IN YOUR ACCOUNT & THEN HE TOLD ME YOU HAVE TO DEDUCT 25 RUPEES FROM SAVINGS ACCOUNT TO CONTINUE TO RECEIVE YOUR HP SUBSIDY THEN I TOLD HIM WHAT IS THE PROCESS THE HE CUT THE PHONE. THE PHONE NO DETAILS GIVEN BELOW WHICH PHONE TODAY I HAVE RECEIVED -[protected]. BUT STILL MY PROBLEM NOT RESOLVED .PLEASE DO THE PROCESS URGENT BASIC & PLEASE ACTIVE MY AADHAR TO NPCI
                                    Jan 16, 2019
                                    Updated by arindambally
                                    MYSELF ARINDAM CHATTERJEE My complain is still pending not resolved by N P C I TEAM . PLEASE RESOLVED IMMEDIATELY AS SOON AS POSSIBLE.PLEASE ACTIVE MY AADHAR DETAILS TO N P C I THEN I WILL GET THE SUBSIDY.
                                    MY CONTACT NO [protected] /[protected]
                                    My Adhar card is linked with bank but it is not reflecting in bank mapper uiadi website
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                                      S
                                      Shųbhâm BhAťņagàŕ SB
                                      from Dharwad, Karnataka
                                      Jan 14, 2019
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                                      Transaction was done using google pay, date 3 january 2019, but the amount was not credited to the beneficiary account but got deducted from my account, now both the bank and gpay is unable to help, the amount of rs7000 is now nowhere, kindly help.
                                      Even after continuous follow up from google pay and bank the bank has declined to help as they do not take responsibilty of their customer which is a shameless even the google pay services is worst.
                                      The final hope is with npci to rectify where the amount is kindly help to rectify and reverse the amount.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        santhosh joseph9447540564
                                        from Changanacheri, Kerala
                                        Jan 13, 2019
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                                        My friend nobin thomas p transfered transferred me 56000 on 04/01/2019 through phonpee that money got in my account and then again debited from that moment only.. Now it's nowhere.. Not in my account not in my friend account...
                                        Waiting for10 working days didn't resolve the issue... Please take this into serious consideration.. Transition id - transfer-
                                        Transaction id by transfer upi/cr/[protected]/nobin t/sbin[protected]
                                        Utr no [protected], my friend nobin thomas p also registerd a complint in national payment corporation of india. Sir please resolve these problem. The transaction state ment are also attached here with
                                        +1 photos
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Money transferred twice of rs 4206 through UPI and transaction was successful but the receiver didn’t received payment
                                        UPI ID[protected]
                                        UPI ID[protected]

                                        reversal transaction - Comment #3323620 - Image #0
                                        reversal transaction - Comment #3323620 - Image #1
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