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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 82

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S
Shųbhâm BhAťņagàŕ SB
from Dharwad, Karnataka
Jan 14, 2019
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Transaction was done using google pay, date 3 january 2019, but the amount was not credited to the beneficiary account but got deducted from my account, now both the bank and gpay is unable to help, the amount of rs7000 is now nowhere, kindly help.
Even after continuous follow up from google pay and bank the bank has declined to help as they do not take responsibilty of their customer which is a shameless even the google pay services is worst.
The final hope is with npci to rectify where the amount is kindly help to rectify and reverse the amount.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    santhosh joseph9447540564
    from Changanacheri, Kerala
    Jan 13, 2019
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    My friend nobin thomas p transfered transferred me 56000 on 04/01/2019 through phonpee that money got in my account and then again debited from that moment only.. Now it's nowhere.. Not in my account not in my friend account...
    Waiting for10 working days didn't resolve the issue... Please take this into serious consideration.. Transition id - transfer-
    Transaction id by transfer upi/cr/[protected]/nobin t/sbin[protected]
    Utr no [protected], my friend nobin thomas p also registerd a complint in national payment corporation of india. Sir please resolve these problem. The transaction state ment are also attached here with
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Money transferred twice of rs 4206 through UPI and transaction was successful but the receiver didn’t received payment
    UPI ID[protected]
    UPI ID[protected]
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      G
      Gangavath ramu
      from Hyderabad, Telangana
      Jan 13, 2019
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      Respected sir..

      I sent of rs.500 to [protected] on november 7th 2018 which was not received by benificiary but my ac got bebited..

      Once again i have initiated the transaction but it got declined due to insufficiant funds..

      So i request you to recredit the deducted amount..

      Thanking you sir..
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      मेरे खाते में DBT के दुआरा कोई पैसा नही आ रहा है।मेरे खाता aadhar से लिंक है पर NPCI से नही है जिसके कारण कोई भी सरकारी पैसा नही आ रहा है।बैंक कर्मचारी बोल रहे है कि NPCI ने आपके आधार को inactive किये हुए है।please help me sir.
      SBI A/C [protected]
      Aadhar card no[protected]
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        J
        je bct
        from Mumbai, Maharashtra
        Jan 13, 2019
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 401203
        Website: www.npci.org.in

        Respected sir my name is amit kumar gautam i have submitted adhaar card in my bank and adhaar is already updated in my bank account but the npci status is showing still inactive. I have bank account in sbi mumbai central,
        A/c number:-[protected],
        Ifsc code : sbin0000547,
        Aadhaar number :[protected]
        Lpd id;[protected]
        Consumer no.664278
        So please update my account in npci.
        I am not receiving hp gas subsidy.
        Thank u sir
        13.01.2019
        Jan 17, 2019
        Complaint marked as Resolved 
        Hi sir my name is Amit Kumar Gautam I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number :33167788202, Ifsc code : sbin0000547, Adhaar number :568991105648 and my LPG Id:-2117066700000466 So please update my account in NPCI. Thank u sir
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Jan 17, 2019
        Updated by je bct
        Hi sir my name is Amit Kumar Gautam I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number :[protected], Ifsc code : sbin0000547, Adhaar number :[protected] and my LPG Id:-[protected] So please update my account in NPCI. Thank u sir
        Respected sir my name is Mr.wasim khan i have submitted adhaar card in my bank and adhaar is already updated in my bank account but the npci status is showing still inactive. I have bank account in sbi Muzaffarpur bihar
        A/c number:-[protected]
        Ifsc code : sbin0003557
        Aadhaar number .[protected]
        Lpd id.[protected]
        Consumer no.k -19639
        So please update my account in npci.
        I am not receiving Indane gas subsidy.
        Thank u sir
        30.1.2019
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          D
          dukhin19
          from Kuchaiburi, Odisha
          Jan 13, 2019
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          Address: 756043

          Dear sir,
          I have maximum time (Last 10 months above) linked my aadhaar[protected] with my indian postal account[protected], and other saving account for get subsidy gas.
          But unfortunately still my aadhaar not linked with new opend account or other saving account.
          In above connection, i unable get my subsidy of gas.

          So. I here requested you kindly update my aadhaar and bank linking mapping status in aadhaar webside.
          Regards.
          Ratikanta rout
          Balasore
          Pin-756043
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            D
            Dipak borkar
            from Pune, Maharashtra
            Jan 12, 2019
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            Address: Gondia, Maharashtra, 441701
            Website: Bhim app

            Dear team npci,
            I am mr. Dipak ashok borkar i made a transaction of rs 10000 on 07/01/2019 to state bank of india via bhim aap. It success and rs 10000 deducted from my account of state bank of india but not credited to beneficiary account i raise a complaint via bhim app but no response. I also called customer care
            Please solve the problem as soon as possible

            Details:

            Phone no. :[protected]
            Txn no. :[protected]
            Time : 13:27:31
            Date : 07/01/2019
            My bank : state bank of india
            Transaction with : state bank of india
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              N
              nitinamrute
              from Pune, Maharashtra
              Jan 12, 2019
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              Website: www.phone pay support. com

              I send money through phone pay rs9650 on 07 jan 2019 but at that time transactions shows pending but on 9 jan 2019 transactions shows paid to receiver account but actually money is not credidate to receiver account..
              Then i contact to phone pay support team but they cant help me & then i contact to my branch sbi 002147 but bank doesnt cooperate me.. So inthis way both are doesnt cooperate me...
              So what can i do sir...
              Help me sir... Please give me my money refund...
              Transactions id is p19010713504285535220052
              Bank reference id[protected]
              Rs..9650...
              P. M. Modi ji give stress on online transactions... But such a problem who help us... What is solution of this problem..
              Who is responsible for this...
              So as you best way try to solve my problem...
              Yours faithfully
              N. B. Amrute
              Amravati maharastra 444905.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Jan 12, 2019
              Updated by nitinamrute
              Please solve my problem
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                Y
                Yogesh Sawai
                from Aurangabad, Maharashtra
                Jan 11, 2019
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                Address: Aurangabad, Maharashtra

                Myself yogesh popatrao sawai,
                A/c no. [protected]
                Ifsc code: sbin0009992
                I did send 10000 rs. By using bhim app on 4 january 2019 at 11:15 am.
                Transaction id:[protected]
                Amount is debited from my account but it is not credited to the beneficiary account yet.
                Beneficiary a/c no: [protected]
                Ifsc code: mahb0000267
                A/c holder: amol balasaheb sawai.
                Bank name: bank of maharashtra.
                I am attaching the screenshot of transaction for reference.
                Please resolve this issue.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  L
                  Lakshminarayana Lakshmi
                  from Avanigadda, Andhra Pradesh
                  Jan 11, 2019
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                  Address: 515832
                  Website: Google pay

                  Good morning sir
                  నేను గూగుల్ పే ద్వారా మా friend కి డిసెంబర్ 17 వతేదీ 5000/-transfer చేసాను. సక్సెస్ అయ్యింది. అదే టైంలో ఇంకొక 5000/- ట్రాన్సఫర్ చేశాను. ఇందులో నాకు అమౌంట్ cut అయ్యింది. మా ఫ్రెండ్ కు అమౌంట్ క్రెడిట్ కాలేదు. మా ఫ్రెండ్ అకౌంట్ ను కూడా నేను చెక్ చేసాను సర్ నెట్ బ్యాంకింగ్ ద్వారా.
                  ఈ విషయం పై google pay లో కూడా కంప్లెయింట్ కూడా చేసాను. వారు NPCI లో పెండింగ్ లో ఉంది అన్నారు.
                  మరియు బ్యాంకు లో కూడా కంప్లెయింట్ చేసాను.
                  పరిష్కరమార్గం. తెలియజేయగలరు.
                  ధన్యవాదములు.
                  లక్ష్మీ నారాయణ
                  [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    S
                    shailendracviecr
                    from Darbhanga, Bihar
                    Jan 14, 2019
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                    Address: 800002

                    Dear sir, someone has transferred Rs 20000/- & 8900/- on 14.12.18 from my SB account no-[protected]. This is a fraudulent transaction, which was not done by me. Details of transactions are mentioned below:-
                    AMOUNT Transaction No.
                    Rs.20000/- UPI/DR/[protected]/TRF TO[protected]
                    Rs.8900/- UPI/DR/[protected]/TRF TO[protected]

                    In this connection I meet ch. Manager SBI, Ashok RAJPATH, Patna Branch. He stated that someone did fraud through UPI app and e-mailed the matter to support.[protected]@sbi.co.in.
                    Reply against this e-mail was received and as per details provided by this e-mail, I came to know that these transactions are done through through BHIM app. It has done through another mobile by creating the BHIM ID No-[protected]@upi linking with my mobile No. attached to SBI Bank account and transferred the money on Airtel Payments Bank. The Beneficiary Account No. is [protected] and Beneficiary VPA No. is AIRP0000001. Sir, I have never used any UPI app and these transactions are not done by me. You are requested to please look into the matter. So that the lose amount can be recovered.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      V
                      VivekKumar77
                      from Sardarshahr, Rajasthan
                      Jan 11, 2019
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                      Website: Dbtl

                      Aadhar[protected]
                      Showing duplicate aadhar when seeded in gas connection in dungarpur.
                      I was transfered from kochi to dungarpur so i am using hp gas here. But not getting any subsidy till now because my aadhar seeded in old gas connection that was surrendered in oct 17. Please delete my aadhar detail fron all my account. Please take a look and resolve issue

                      Thanks sir
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Feb 07, 2019
                      Updated by VivekKumar77
                      Sir i am not getting subsidy till now at hp gas dungarpur
                      Hp Gas id - 2 [protected]
                      Aadhar no[protected]
                      I have only one connection on my name and i am not getting any subsidy till now. HP portal showing duplicate Aadhar. This is more than one year. Please resolve the issue as soon as possible.

                      Thanks sir
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                        pjoshua@40
                        from Ongole, Andhra Pradesh
                        Jan 11, 2019
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                        Address: Visakhapatnam, Andhra Pradesh, 530011

                        My aadhaar does not linking with your account which has been in your sbi bank. Because of npci my aadhaar card has been rejected due to that my subsidy has been stoped being credit.

                        We are facing a lot of problems because of this issue. I already discussed with bank manager but we didn't get any result.
                        Requesting you kindly linked my aadhaar through npci with my account which is in your sbi bank

                        State bank of india (003436),
                        Branch (Sriharipuram) vsp-11
                        Account no.- [protected]
                        Name of account holder-molli purna maridi prabhakar
                        Ifsc code - sbin00003436

                        Aadhar no:[protected]

                        Email: [protected]@gmail.com

                        Please kindly review and revert and action on priority will be appreciated, waiting for your response,

                        Yours faithfully,
                        M p m prbhakar
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Upi reference id[protected]
                        amount still not credited in recipients sbi ac
                        i send amount from paytm payment bank on 30th dec 2018 but amount still not be credited to recipients account
                        please solve my query
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                          A
                          Ashok kahar
                          from Baikunthpur, Chhattisgarh
                          Jan 11, 2019
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                          Address: Indore, Madhya Pradesh, 452009

                          Hi sir my mother name is ashok kumar kahar i have submitted adhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : oriental bank of commerce, account number :[protected], ifsc code : orbc0100884, adhaar number :[protected]. So please update my account in npci. Thank u sir.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Jan 11, 2019
                          Updated by Ashok kahar
                          Hi sir my name is Ashok kumar kahar I have submitted adhaar card in bank and aadhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Oriental Bank of Commerce, Account number : [protected], Ifsc code : orbc0100884, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir.
                          I made a complaint to mapp my aadhaar to my bank account (vide no-2186065 dt[protected].But sorry to remind that
                          I haven't received any message till now. It has mapped or not. So I request you to please mapp the same. Thanks
                          Paytm wallet amount debited but not credited to bank account .

                          paytm transaction id : [protected]

                          amount : 15599.81
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                            S
                            S K Rau
                            from Kolkata, West Bengal
                            Jan 11, 2019
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                            Address: 700102

                            Myself shashi kant rai would like to share my problem with above mentioned matter that i wanted to change my mapping a/c from last 8 months but could not mapped with my another a/c so i closed mapped dormant icici a/c no[protected] with my aadhaar and that has been inactive on 26 nov 2018. That time i have opened a new account in bandhan bank with a request to link with my aadhaar no[protected] and a/c no [protected] with bandhan bank kestopur, kolkata or pnb a/c no-[protected] kestopur branch kolkata or sbi a/c no [protected]. Kindly mapp this above one account if not done till now my any other a/c. Bank persons have confirmed the a/c linked with aadhaar then why mapping shows inactive in aadhar site to get subsidy properly. Kindly do the needful. Thanks shashi kant rai
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Hi sir my name is Vijay Kumar I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Indian Bank, Account number : [protected], Ifsc code : IDIB000C009, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
                            Sir
                            On 04 jan 2019 I sent money through Paytm upi application form digibank by dbs a/C no[protected] of Rs 2000 but still I didn't get money.but beneficiary account not receive
                            Transition ID NUMBER IS UPI ref no[protected]
                            Sir please resend amount as soon as possible.
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                              N
                              nobint
                              from Bengaluru, Karnataka
                              Jan 11, 2019
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                              My name is nobin thomas p i have transfer amount rs 56000 to mr santhosh joseph sbi account on 04/01/2019 through phon payee transaction utr no[protected] transacion id upi/dr/[protected]/santhosh/sbin/[protected] it is credited to mr santhosh joseph account
                              At a time the amount is automatically reversed to my account but it is not credited now please refund back my amount as early as possible
                              My account no [protected]
                              Mobile no [protected]
                              Santhosh joseph bank statement are also attached here with
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Jan 13, 2019
                              Updated by nobint
                              at this time amount was not creited either sender account or receiver account sir please provide a solution
                              Hi sir my wife name is D krishnaveni I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : STAT Bank of india, Account number : [protected], Ifsc code : SBIN0000792, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
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                                R
                                RajeshNikam
                                from Silchar, Assam
                                Jan 10, 2019
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                                Website: [email protected]

                                Sir, my name is Rajesh Nikam, I booked a Flight Ticket on the travel merchant site o[censored]dchalo.com on November 1, 2018. I made this ticket by BHIM APP. There were two transactions for one ticket at the time of booking the ticket. My ticket rate is 4199. But for one of my tickets, the money has been lost twice. In relation to my second transit, I complained to BHIM APP. They say the money reached to beneficiarie. After that, I complained to udchalo.com. The beneficiary says we have not got money. please help me sir ..
                                my upi id-[protected] @ upi,
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  B
                                  bipin.mestri
                                  from Mumbai, Maharashtra
                                  Jan 10, 2019
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                                  Address: Thane, Maharashtra, 421201

                                  Dear sir,

                                  My name is bipin mestri. I have submitted aadhaar card in bank and aadhaar is updated in my bank account but the ncpi status is still inactive. I have bank account in kotak mahindra bank. Following are the details.

                                  Bank name : kotak mahindra bank
                                  Ifsc code : kkbk0001416
                                  Account number : [protected]
                                  Aadhar number :[protected]

                                  I am not receiving the gas subsidy. When i opened new account in kotak mahindra bank i was getting gas subsidy. But suddenly it stopped depositing in my account. So please update my account in ncpi.

                                  Thank u sir
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Feb 16, 2019
                                  Updated by bipin.mestri
                                  I have posted complaint on 10-JAN-2019. It is not yet resolved.
                                  Please do the needful.
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                                    H
                                    hjpravi7
                                    from Dhaka, Bihar
                                    Jan 10, 2019
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                                    आधार संख्या[protected] और sbi खाता संख्या [protected] ifsc कोड sbin0014295 है।मेरा खाता आधार कार्ड से लिंक है लेकिन npci से लिंक नही हो रहा है।बैंक कर्मचारी बोल रहे है कि आपके खाता में सरकारी सब्सिडी नही आ पायेगा क्योकि npci आपके आधार को inactive किये है।airtel payments bank वालो ने धोका से आधार लिंक कर दिया जिसके बाद उस एकाउंट को बंद कर दिए।सर मेरे खाता को आधार से लिंक कर दिजीये।please help me sir.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      S
                                      Sirigiri Jonathan Jubli Raju
                                      from Ongole, Andhra Pradesh
                                      Jan 10, 2019
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                                      Website: Phonepe, Paytm

                                      Sir/madam,
                                      I sent an amount of 5000/- to my friend from paytm payments bank using phonepe app. Money deducted in my account showing transaction was successful to me and my friend. But money is neither credited to my friend's account nor refunded to my account. We contacted paytm they are saying its not our fault contact phonepe. When we contacted to phonepe they are saying its not our fault contact bank. No one is helping us. Please do something and make this issue aware of the people who are using phone pe and paytm. Those all fraud apps

                                      Contact: [protected]
                                      Name: john
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        vinayak.gouda
                                        from Bhopal, Madhya Pradesh
                                        Jan 10, 2019
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                                        Address: Bangalore, Karnataka, 560076
                                        Website: www.npci.org.in

                                        Hello npci,

                                        My adhaar has not been update in npci though the lpg distributor and bank has seeded all necessary details on 7-dec-2018.
                                        I have emailed about this multiple times to npci. [protected]@npci.org.in as suggested by npci customer care. But no reply yet. Hence writing here.

                                        Below are details. Please help to resolve
                                        Account number: [protected]
                                        Lpg consumer number:[protected]
                                        Adhar number:[protected]
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Jan 10, 2019
                                        Updated by vinayak.gouda
                                        As per LPG distributor, this is the reason why subsidy has not been credited to my above mentioned axis bank account number. Please assist asap
                                        Feb 05, 2019
                                        Updated by vinayak.gouda
                                        How long does NPCI takes to respond
                                        Feb 05, 2019
                                        Updated by vinayak.gouda
                                        How long does NPCI takes to respond?
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