[Resolved]  National Payments Corporation of India [NPCI] — dbtl credited the a/c which we do not want.

Address:Bardhaman, West Bengal, 713203

To-
The officer in charge,
Sub - why we have no say to the bank a/c where we want to transfer our dbtl credit/gas subsidy?
Sir/madam,
With due respect, i would like to inform you that, what game is going on towards dbtl transfer to our bank a/c?
For example, my father has 3 banks a/c of his own they are in sbi, allahabad bank & idbi. Another joint a/c he has as the 2nd joint holder in the a/c of a mandir (Temple) as the cashier and the other holder are the president and the secretary (Not our family member) in ubi.
My father’s gas subsidy was credited to the a/c in sbi.in the time of linking aadhaar to all the bank, a/c the dbtl/gas subsidy transfers to the a/c at ubi (A/c of the mandir). From then the gas subsidy is credited to the a/c of mandir (Temple) and we are not got this.
As per suggestion received from uaidi, we have filled the dbtl form and request idbi bank to resubmit the aadhaar in the a/c. But unfortunately, the gas subsidy is transferred to the same ubi a/c of the mandir. Finally, my father has opened a new bank a/c in kotak mahindra bank with aadhaar biometric verification but the result is the same. The subsidy goes to the same ubi a/c of mandir.
Now the question is-
1 why we have no say in selecting our bank a/c for dbtl?
2 why my father being the 2nd holder in the a/c of mandir (Temple) has shifted the dbtl to ubi?
3 if dbtl can shift from sbi to ubi for linking of aadhaar to the last a/c without our choice, then why it is not occurred this time, when we have tried to shift this from ubi to idbi (For this aadhaar no has resubmitted by the bank and we have submitted filled form of dbtl) or lastly at kotak mahindra bank (Newly a/c opened only for dbtl transfer) but anything not successful and the subsidy remains goes to the only a/c (Ubi of mandir) that we do not want.
So my request to you is that kindly take the necessary action for the same so that common people shall not harass.
Thanking you sir/madam.
Yours sincerely,
Debashis roy
3/11, sukanta pally-west,
Dhandabag, durgapur-713203
Mob-[protected]
Email - [protected]@gmail.com
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Dec 20, 2019
Complaint marked as Resolved 
They have take action and resolved it.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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Comments

Hi sir my name is amreliya kishorbhai chhaganbhai I have submitted aadhar card in bank and aadhar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank Of india Account number : [protected], Ifsc code SBIN0013359, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir

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