Naukri.com Complaints & Reviews

Address: Naukri.com

They called me and before that they sent me the challan text message to inform that I have to pay the fine for not responding to the caller day before from naukri.com and not paying the registration fees. Then they asked me to pay 2900 registration fee and 15500 settlement fee to cancel my complaint of challan from court. I agreed and paid the amount. After this they are asking me to give them refund form fee also if I want the refund. I am still in conversation with them on the
Mobile no.- +[protected]
and I still not paid refund form amount.

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Oct 8, 2021

Verified Support

Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Hello my name is Akash Vajanam i am here to report one complain about HDFC bank fraud. the date of 1 oct 2021 i got a call from naukri.com regarding HDFC Bank jobs from under the name of siya sharma [protected] she said that HDFC bank recruitment is there for the position of clerk .on the second day i got another call from HDfc bank under the name shovik [protected] and he said your interview is scheudled on tomorrow .and i got one more call on the third day and he said that he is the HR [protected] and your interview is will be an next half An hour.i completed all the interviews and i got mail that i have cleared the round.and im able to do the job .on the next day i again got call for documents i trust them and sent my documents.next day again i got call for money, they are asked me to pay 10500rs for further process.i thought this is may be some fees and i paid them 10500rs with phone pay on the number [protected] .next day they are calling and again asking me to pay 10500 more money for security deposit .but now they are not receiving my calls and i am sure that this is a fraud .i will provide some documents as a proof, please check and take necessary actions otherwise your profile or app naukri.com is in danger because of these kinds of people and frauders.

+5 photos

Nov 14, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Naukri.com Customer Care's response Greetings from Naukri.com!
At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
We would like to clarify that “xxxxxxnaukri.com" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
Please feel free to revert in case of any query; we would be happy to help you out.
Thanks & Regards,

Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Escalation : In case of your unresolved concern, please escalate to [protected]@naukri.com

Verified Support

Oct 08, 2021

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Hi,

Yesterday I uploaded profile and Today I received call from Naukri.com and Your profile has been shortlisted and you have to pay registration amount but I denied that and drop the call.

After some time I received mail from Naukri with opening and registration amount and I reverted and not interested.
In between received text message form [protected] and in that message maintain below details.
Dear Candidate, Your Challan No. 052/6178/2021 QC(cash no. PR12) and challan amount is Rs. 35541 paid in court. Within 4 hours officer team visit your home. @Naukri.com

So, please look into this.

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Oct 6, 2021

Verified Support

Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Address: No. 216-222, 2nd Floor, Chintamani Plaza, Andheri Kulra Road, Andheri East, Mumbai-400099

Website: www.nukari.com

Sir, I filled a from for banking job from your genuin website whose name was HDFC. Next day I get a call and she said that tomorrow. I had applied job in hdfc from my nukari.com. For that our company has calling you for your help, you had to take premium subscriptions of nukari.com then they said that the company gets you a job, pay the refundable amount for that. If your are intrested then pay Rs 2150. And then she said that otherwise nukari.com will not process your selection till you get the amount. Then. I pay.Then he told me that he was provided with the questions for the interview, which HDFC HR will ask you in the telephonic interview.The next day I got a call and he said that I am talking to his HR from HDFC and he asked the question which came to me through mail from nukari.com. i answered all the questions then he said congratulation and you have sing bound because you are fresher. Naukari.com will tell you all about it, you have been called by them.Here's all the evidence.Please help me I want my amount

+3 photos

Nov 7, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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I got call from naukri. Com. And they said to go to somelink. For interview I agreed for that later they asked to pay 10 rupees and they convinced me like this is merchant gateway paymnt they will be no fraud. Only 10rs will be debited and they debited 4000 once and agn 12000 from. Debit card of ICICIBANK and 8000 from my hdfc credit card. Please help me to get back my amount.

Naukri.com customer support has been notified about the posted complaint.

Oct 05, 2021

Updated by ChyaShade Hope it will be resolved and amt will be credited back to my account

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Y

Yashawant Chorage

Oct 5, 2021

Same issue with me she asked u to download app and then allow all permission to the app

Reply

ChyaShade's [Complaint's author] reply, Oct 5, 2021

No for me she sent some link for me and asked to process.

Naukri.com Customer Care's response, Oct 5, 2021

Verified Support

Dear Yashawant,

Greetings from Naukri.com!

Reference to your concern, we request you to share the name and contact number of the person and elaborate the discussion you had with her so that we can investigate on the same.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - [email protected]

Naukri.com Customer Care

from Delhi, Delhi

Oct 5, 2021

Verified Support

Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Address: As Medical coding Solution Madurai

Website: [email protected]

Asking to pay money for attending interview

whatsapp number:[protected]

Naukri.com customer support has been notified about the posted complaint.

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R

rev08

Oct 4, 2021

dont allow such a frauds...how we can come to know whether its true or not

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Address: bamrauli, Prayagraj

Sir,
I am a user of Nakuru.com my registered email I'd is [protected]@gmail.com and mobile no. is [protected] I have not been called from any company whether small or big since 6 years. I don't know whether there is any technical issue or not but i am not getting call from any company. I have completed 92% of profile data. Why am I not getting any call from any company my friends are getting call from the same company that I have applied with my friend having same marks or percentage that I have. Why I am not getting any call.

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Oct 1, 2021

Verified Support

Dear Md Jahangir Hussain,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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I have registered for my naukri profile in your website and ever since then I have had been getting spam calls.

Most of the callers have had been asking to install "Ani desk remote desktop software" or asking to send all my documents to their personal email ID's.

I have also been getting calls claiming to be from naukri.com at midnight and evern after that hence I had stopped receiving calls. Today I had received a text from [protected] claiming that my profile has been blocked for committing fraud and a challan of 35541 has been submitted in the domestic court, I called the number and first the person claimed to be from naukri legal department and put the call on hold and later claimed to be Ashok Yadav advocate.

The person claimed that as I have not received the calls and got me reference id generated hence The challan is submitted and all the documents and police will be at my door in 2 hours.

I called[protected] where the advisor suggested that it was a spam call and I can write to your email address.

I have attached the screenshot of the text please go through it and take necessary steps against the person who is misusing naukri.com's name.

+1 photos

Nov 4, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2021

Naukri.com Customer Care's response Dear Manisha,

Greetings from Naukri.com!

Reference to your concern, we request you to share email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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I have received a call stating speaking from naukri.com.
She stated her name as Kiran Sharma from info edge Ltd pune..
She asked me to do rs 10 payment for scheduling interview. And asked to visit naukriking.in site..where asked to login from naukri.com I'd password.
I did same and proceed for paying Rs 10, where in mid they have deducted 19k amount from my card.
When I had word with them they accepted that the received payment and asked to put same amount in account to refund.

Kindly help and look into this.

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Sep 30, 2021

Verified Support

Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Sarods's [Complaint's author] reply, Oct 3, 2021

Email id: [email protected]
Name: Ravi kumar

Sharing you my mail for more assistance.

I have shared the site link as well, if someone is using your name then it's creating doubt in person .
If your site logo and name is not secure then I think naukri.com is not secure for sharing personal interests as those fraudulent activists are withdrawing customers info from your page and by stating same they are doing this fraudulent activity.
I think company should take action against this sites .

Naukri.com Customer Care

from Delhi, Delhi

Oct 5, 2021

Verified Support

Dear Customer,

Greetings from Naukri.com!

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Refunding of money

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Sep 29, 2021

Verified Support

Dear Customer,

Greetings from Naukri.com!

We have received your mail but unfortunately we are unable to understand the exact issue / challenge faced by you. Please elaborate a little further to help us resolve and assist you in your job search.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Dear sir/mam
My name is vinod kumar deddi. I have made profile on naukri.com but on my profile "approval pending". Please approved my profile pic so that recruiter can able to see my pic and the chances of getting placed in company can be increased. Please approved my profile pic as early as possible.

+1 photos

Nov 1, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Naukri.com Customer Care's response Dear Vinod,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Address: Delhi

Hello sir/mam
I have to do complaint regairding to above subject... I had get the call on saturday from naukri.com of radhika sharma (+[protected]unhone mujhe data entry ki job offer ki work from home and uske liye 2900 Rs on paytm trough Hr departmentment me call transfer krke mujse bharne ko bola gya... Mene ye paisa bhara and uske baad 4 to 5 pm satrday mera telephonic interview fix hua... Uske baad about 5:43 sr. Hr through mera interview hua and mera aaj conformation mail aaya jisme likha hai ki me iterview me select hui hu lekin job joining ke klie muje 3500rs verification fees and 6000rs training fees pay krni hogi jo muje meri firs salary ke sath vapis ki jayegi... Lekin mere baar baar pu6ne pr bhi muje company ka naam bhi nahi btaya ja rha hai ya na hi meri training kb hogi vo btaya ja raha hai... Me 9500rs bharne ke lie able nahi hu issi liye mene ye job offer cancle krne ko bola to ab ek nuber se phone aaya jo bol rahe hai ki muje court me ja ke 45000rs bharne hai and 7 year ke liye mere document legaly block ho jayege... Me 7 year ke liye kahi bhe job nahi kr sakti vo num hai ([protected]:- Dear candidate,
Found actionable your Chalan no.922/3178/2021 QC(cash no. PR12) and chalan amount is Rs. 45541 pay in court. Within 2 hours legal officer team will be visit at your home. @Naukri.com)please sir do something... Ye log lootne ke liye bethe hai mujse 2900rs liye... Job bhi nahi diii... Upar se dhamka bhi rhe hai.. Please sir muje mere paise ho ske to vapis dila dijiye...

Naukri.com customer support has been notified about the posted complaint.

Sep 28, 2021

Updated by Dimpal parekh Sir meri complaint ki koi update nahi hai... Muje mere paise vapis mil skte hai...? Complaint resolve krne ke liye kya stapes liye hai vo dekhna ho to hum kese jan skte hai? Us ke koi stapes ho to btaiye please...

Verified Support

Sep 29, 2021

Naukri.com Customer Care's response Dear Dimpal Parekh,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Sep 29, 2021

Updated by Dimpal parekh Sir please tell me what is a update of this complaint? How can i get my lost money to name of job? I had not recieve any call and msg after this complaint. Please sir do something...

Sep 30, 2021

Updated by Dimpal parekh Hello sir /mam..
As per your guidence i share my E mail address and contact number:[protected]@gmail.com
[protected]

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Can't access my account for more than a week it gives the following massage:

Access Denied
You don't have permission to access "http://www.naukri.com/" on this server.

Reference #18.269b1702.[protected].477948b7...

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Dear Sir/Madam,
Myself Naman Ramesh Mishra, on 21st of September 2021 I got a call through [protected](Sanjay Pandey) he told me that he is calling from Mahindra and Mahindra and told me that he is going to take an interview on call and so I did gave my interview and then he told me to pay 2500/- as Verification so I did pay that once and then he told me to pay 8500/- as a Profile Creation and then 12500/ as Training Process and then he told me to pay 15000/- as Account Opening Process and then ask me to pay 10, 780/- and then he told me to pay 22, 116 as a GST and then he told me to pay 15, 769 to refund all the amount, this all money was paid through my account through GPay. And After half an hour I got another call from [protected](Ruhi) she told me to pay 12, 538/- to transfer all the amount.
The total amount is 99, 703/- (the amount of rupees 2500+8500+12500+15000+10780 = 49, 280 paid through my account) and the amount of rupees (22, 116+15, 769 = 37, 886 through my father's account) and the last amount of rupees (12, 538 is paid through my brother's account).
All the amount I send on this number [protected] through GPay the account holder's name is Rajvir and his UPI ID is [protected]@okaxis.
I am attaching all the Screen Shots and all the emails I have received and to whom I send the emails to. Please do help us, sir.

I got mails through [protected]@gmail.com
and I send mails to this email [protected]@gmail.com

The guys who called me claiming that he is calling from Mahindra and Mahindra Company, Named Sanjay Pandey his Mobile no. is [protected]
and after some time some lady called me claiming that she is calling from refund department whom I paid 12, 538/-, her name she told me Ruhi and her mobile no. is [protected].

Please do help me contact me on this no. [protected]
My mail ID is Namanmishra007.[protected]@gmail.com.

I want all my money back as soon as possible, during this pandemic that was all I had.

Please do help US!!!

+15 photos

Oct 28, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Naukri.com Customer Care's response Dear Naman,

Greetings from Naukri.com!

We thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Address: JP nagar phase 2 banglore

Cowork spacing company from j p nagar phase 2, banglore has taken 22000 rupees from me to give me a data entry job.but they dint give me the job and are now not refunding my money. Their employee jatin sharma was talking to me . He continouisly was emposing diffrent charges for diffrent works saying it is refundable. But he was again demanding 4000 to get my money back.

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Sep 27, 2021

Verified Support

Dear Hrushikesh Dhokale,

Greetings from Naukri.com!

Reference to your concern, while we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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This morning (24 Sep-2021) I got a call from a madam and a person named Rahul Agarwal naukri.com from mobile number [protected]. To change jobs, for which I charged a registration fee of Rs.3540/-. Only the registration fee was asked. When I paid the registration fee. After this he said that now for the profile, you will have to pay a security amount of Rs 7999 / -. Which I was not ready to give. That's why he refused to interview me. I just want to know from you whether the person with this name (Rahul Aggarwal) is on Naukri.com or not. And the registration fee which has been charged from me is correct or not. Or is there some fraud with me? If true, then my registration fee should be returned to me because this fee has been charged to me by lying. Please help me in the right way.

Thanks & Regards
PHOOL SINGH
[protected]

Naukri.com customer support has been notified about the posted complaint.

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A

aadit@2013

Sep 24, 2021

This morning (24 Sep-2021) I got a call from a madam and a person named Rahul Agarwal naukri.com from mobile number [protected] and pay from www.stepnaukri.com

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Naukri.com Customer Care's response, Sep 27, 2021

Verified Support

Dear Phool Singh,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that "www.stepnaukri.com" is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - [email protected]

Naukri.com Customer Care

from Delhi, Delhi

Sep 24, 2021

Verified Support

Dear Phool Singh,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

Reply

Naukri.com Customer Care

from Delhi, Delhi

Sep 25, 2021

Verified Support

Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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I got call from Priya representative naukri.com she offrs me a back offc job in hdfc bank nd she asked for registration fees ₹2150 I paid it and thn I gave interview on phone nd I were said that I got selected nd thn again I receive call frm Priya’s senior executive she asked me to pay bond security deposit of minimum ₹8500 for 1 year…. Nd now they are not refunding my registration amnt which she told If i step back thn it will be refunded within 1hrs. Plz I want my money back. I have the proof of payment nd the no. Frm which I received calls (+[protected]:- priya’s no. +[protected]:- Priya’s senior. +[protected]:- HR HDFC BANK)

+1 photos

Oct 30, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Your file forward legal department. You cannot apply to any job 7 years in MNC'S Company. Court provide legal notice with challan, and you have to pay challan in court with [email protected].

Dear candidate your challan no is 052/6178/2021
QC.(case no. PR12) and challan amount is rs. 10438. Pay in court.
Within 7 officer team visit your home.
apko pta chalega jb chalan pay krna hoga
10438 kabr...

+1 photos

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Someone call me on and say they were from naukri.com and threatened me by saying that they send police to my home with chalan of 35541/- or
I will send 2850/- to that person .

+1 photos

Oct 26, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2021

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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Dear Sir/Mam

It was intimated to your resume specialist person already not to call in office hours as it was not possible to talk.
Still he called again and again to close this service only.
Also no one informed initially that how many days are given for this service.
Since 16.09.2021 I am sending mails to him and rhea.[protected]@naukri.com but no response is given from any one.
Is this how Naukri works in a non-professional manner and if its true then will try to inform others to my contacts also for that.
I had paid 9500 for resume service and resume posting but no response from any one.
How to proceed in this matter.

Oct 24, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2021

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

We request you to share your customer code / registered email-id, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com

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