Ola Money Complaints & Reviews

I have paid the Ola Money postpaid bill still it is not reflecting in the app and i m getting constant harassment calls...

Hi
I am using Ola postpaid and recently I’m facing issues. I closed my postpaid account but I got a message from bank that there is an overdue amount which I need to pay. I already contacted Ola and they are very very slow in responding and even I tried twitter also, they simply say that the issue has been transferred to higher end. I want to close my loan account as soon as possible. I don’t want any effect on my cibil score....

I have reached out to customer care and write an email to ola support team many time, however not received proper response yet and hence i am reaching out to you.

This is to inform you that the unauthorized payment was made through my Ola Money postpaid account. I got the text message notification sent by you shows that an automatic payment was made to Quikcilver on 12Jul2023 at 09:08pm. However, this payment was unauthorized....

Dear team,
Last Sunday on dated 10th of July i have trapped, somebody was login with my account and with my phone number and using my ola postpaid money and made self payment with amount ₹4995/-
I did not login and had not paid any amount with my account. Such type fraud going with ola application and this fraud done by last ride
Please look into this
Login phone number: [protected]
Email ID is: [protected]@gmail.com...

Hi ola cabs,

On any auto rides, we have paid the amounts as soon as we got down from vehicles. Driver will say to pay and then we pay decided whatever amount in app.
As we use ola cabs occasionally, we have no idea about ola postpaid services and I didn't even know about it and even driver didn't mentioned about the post paid payment. Infact on the perticuler ride on 16th may the driver asked me to pay via cash, and...

I booked an Ola cab in Mangalore to the airport on May 10, 2023 at 3:20 pm (CRN: [protected]).
I paid the fare of Rs. 600 to the Ola cab driver in cash. Afterwards, on the same day I started receiving messages from Ola Money that it was postpaid.

I have been receiving calls constantly from Ola saying that I have to pay the money, although I have told them multiple times (via call and emails) that I already have, and...

Dear Sir,

This is in reference to multiple ‘Spam’ calls from OLA Money Postpaid. I understand from the representative on those calls that the calls are system generated calls and is placed automatically and OLA Money can’t do anything about it. On multiple such calls, I have narrated my concern to OLA Money postpaid requesting to address my concern. I have also sent multiple emails to OLA Support team and Whatsapp messages...

Hey olacabs,

"Hello Ola Cabs,

My mother has recently booked Ola Auto for her last three rides and she paid for all of them in cash, as we have always done. She is not familiar with Ola Postpaid and has never heard of it before. She did not activate Ola Postpaid services herself, and during the rides, the drivers accepted the cash payments without mentioning anything else.

However, for the past...

Hi ola cabs,

I had a ride in OLA auto on May 25th from Coimbatore Townhall to Vellalore and we had paid the amounts as soon as we got down.
As we use ola cabs occasionally, we have no idea about ola postpaid services and i didn't even know about it and even driver didn't mentioned about the payment.
But now i'm getting continuous calls, voicr messages, text messages and emails from ola that clear your dues -...

Got a call from some number and said that ola money has been used for 9270 rs and if you are not using press 1 to cancel. I pressed it. and again it said that one otp will come press that otp to cancel this request, i pressed the otp. immediately 9270 money deducted.
what to do now?...

I Had taken a trip through OLA Cab service on 11th May 2023.
At the end of the ride, the driver requested me to pay thorough google pay and as I was in a hurry, I did not argue with the driver and paid the amount showed to him on the app - Rs 163 on google pay.
Later I got notifications on the Ola app that the money has also been deducted from Ola money.
I raised cases with OLA directly - and they resolved the case, without...

I had registered with ola using my mobile number. I was contacted by someone from ola who asked to settle the dues. Even after settling, they have constantly called me to settle dues again. This is really disturbing....

I have never ever used ola money or ola postpaid and yet there is dues of Rs 600 for which I m getting calls and messages repeatedly more than 10times a day!
This is a scam by ola immediately Stop this fraud you are running and stop this harrasment!...

I am writing to complain about the spam calls I have been receiving from ola company. I have been getting up to 10 calls per day from different numbers, all of which are claiming to be from Ola.

I do not have any dues that I need to pay, and I do not know anyone who has. I am certain that someone has given my phone number to Ola without my permission.

I am very frustrated by these calls. They are disruptive and...

CRN: [protected]

On 23rd April at around 4:00am I booked an Ola Mini from Mahim to Bandra. Upon completion of the trip, the driver said he didn't see how much I had to pay for the trip and closed the app (or something on those lines). He asked me if i knew how much I had to pay and I did because I tried completing the payment while on the way but it didn't go through. I tried GPaying him Rs. 258 but one of our bank servers or...

I was charged twice for my same OLA Ride.

I took OLA Ride on 12th April 2023 at 4:23 AM from Indirapuram Ghaziabad to New Delhi Railway Station.

I paid for the ride with cash to the driver at the end of the ride but my Ola money account got charged and I was asked to pay online.

I have never choose Ola postpaid as the option and never activated it. Now Ola money team are constantly calling to clear...

Hello consumer complaint team the OLA MONEY Company Daily too much calls in a day they were 10/15 calls from different different number i even don't how they contact how number meet irrelevant loan credit card offers giving & they also give my number to other fraud company from BANGLORE Same Offers loan/credit card i requested to u strictly take an action against them & stop calling & messages...

I have been receiving calls and messages from OLA money regarding pending postpaid bills. I have paid the driver in cash for every trip. I do not use OLA wallet and never opt for postpaid. Now my account shows pending bills and late fee for the same. I will not pay any money when I have already paid cash for my trip. I feel like this is fraud and will not be entertaining this. the messages and calls are threatening about a legal action. I...

I was using the ola money application for the first time to do the payment for recharge, so I added 700 Rs to the ola money wallet at first time i recharged successfully but next time when remaining balance was 350 their services is so bad that I could not complete the payment and the option was also disappeared for recharge after sometime so when I returned to the ola money application I realised that I could not withdraw my money back to...

Hello please stop this company too much in a day call doing from different number too much harrastment loan products & credit card why they this much call doimg not understanding this company is fraud i think no client thats why they fimdimg bakra type & morning to night too much call now stop this all nonsene ... if i complaint against now warning its k please now tell to stop them please check also i attached the screenshot...