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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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OLX India reviews & complaints page 6

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A
ajayashish
from Bengaluru, Karnataka
Jul 23, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
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I marked one of my item sold and then posted a new add for a brand new shoes... The add was under review and suddenly the page refreshed and it said that my account is suspended...

No reason.. no message... no email. What is this?
Feb 6, 2026
Complaint marked as Resolved 
Verified Support
Jul 24, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    S
    sniperxd
    Jul 23, 2023
    Jul 24, 2023
    This thread was updated on Jul 24, 2023
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    Dear OLX INDIA,

    my account has been suspended for no reason . I have been a subscriber with olx for many years, having bought and sold products through their website numerous times. but i didnt expect this to happen, please resolve this issue asap

    regards
    OLX USER
    Feb 6, 2026
    Complaint marked as Resolved 
    Verified Support
    Jul 24, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      M
      Mousab Abdourahman
      Jul 20, 2023
      Jul 22, 2023
      This thread was updated on Jul 22, 2023
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      I purchased a ad for 399 rupeesfor 7 days and my ad was rejected.
      They sent me a notification saying refund complete but I didn't get any refund.
      Please fix my issues.
      Ad ID: [protected]
      Feb 6, 2026
      Complaint marked as Resolved 
      Verified Support
      Jul 22, 2023
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you.
      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

      Thanks,
      Team OLX
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        J
        jobing
        from Thiruvananthapuram, Kerala
        Jul 20, 2023
        Jul 22, 2023
        This thread was updated on Jul 22, 2023
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        Resolved

        My account got suspended for no reason... I haven't been using OLX often. After few months, I just installed OLX and tried to log in. But my email id and phone number is suspended. And I haven't received any emails regarding this suspension. Actually I haven't purchased or sold anything through this app. I use this to just see the price of second hand things. Please mention the reason for the suspension at least. Remove the suspension if possible. To my knowledge, I haven't done any wrong or violated any of your rules.
        Feb 6, 2026
        Complaint marked as Resolved 
        Verified Support
        Jul 22, 2023
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          D
          Deepak070591
          Jul 19, 2023
          Jul 20, 2023
          This thread was updated on Jul 20, 2023
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          Resolved

          Address: himahal
          Website: www.olx.in/en-in#loginsms

          My account got suspended without any proper reason.

          I have not done any suspicious activity or anything.
          Feb 6, 2026
          Complaint marked as Resolved 
          Verified Support
          Jul 20, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            D
            Don't know 12
            from Ghaziabad, Uttar Pradesh
            Jul 18, 2023
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            Address: Delhi kapashera border Near shiv mandir Fun food water park Near SBI bank Dwarka sector 21

            On olx India Platform, There are many scam and fraud ads that claims they can provide jobs.In job section of OlX India, I think every job that is posted there is fraud eg.Vishal Mega Mart, Data entry, Delhi Metro..They scammed innocent people on name of jobs and take money from them that they earn by working hard.I was scammed by one these kind of jobs.And come to think of it, I believe that OLX India are involved in this.Then why shouldn't they shut down their job section or improve their job section by asking recruiter to verify that they really have jobs?
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              A
              Aneeshya Mathew
              Jul 17, 2023
              Jul 18, 2023
              This thread was updated on Jul 18, 2023
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              Resolved

              I have posted an advertisement today afternoon. I was chatting with a buyer and when I opened the app after 5 mins, it asked for login again.
              I was getting popup Your account is suspended on login page. Please help me to resolve this issue.
              Feb 6, 2026
              Complaint marked as Resolved 
              Verified Support
              Jul 18, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Verified Support
              Jul 18, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                T
                thoufeeqisin
                Jul 17, 2023
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                I just browsing to buy smartphones and reported on two people who seems like fraud and then got suspended for no reason. OLX people are very unprofessional.
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                  N
                  Navdeep Tuli
                  from Mumbai, Maharashtra
                  Jul 17, 2023
                  Jul 18, 2023
                  This thread was updated on Jul 18, 2023
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                  Ridiculous from OLX. I had posted 2 ads on OLX and was getting replies and was negotiating with potential buyers. Didn't ask or give phone number, didn't ask for any other personal info, didn't write any censored word. Don't know what is up with OLX. I am buying new furniture and hence selling the old one. I am a working person and don't have time to make new accounts and all. Why did this happen and they don't even have any number to connect and discuss.
                  Feb 6, 2026
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 18, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    M
                    Manufsuej
                    from Pune, Maharashtra
                    Jul 16, 2023
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                    Someone have a posted an i phone 13 for sell from Kota Rajasthan on OLX and they are giving my contact details. The person is pretending to be me. I am getting a lot of calls and it's disturbing
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                      S
                      Sajidrj02
                      from ALWAR, Rajasthan
                      Jul 14, 2023
                      Jul 15, 2023
                      This thread was updated on Jul 15, 2023
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                      Address: 21/391 MAIN ROAD DAUDPUR

                      Olx banned my account without any reason i opened my account in morning and in just one hour i got banned even i didn't breached any rules or regulations i was just going to post ad of my car but before it they banned it and now I am unable to do anything in it. Many people told me its the best platform to sell or purchase anything but in my pov its the worst. Banning account without any reason . If i did something wrong then let me know first there should be another platform like olx to sell purchase anything because not olx is getting very unprofessional
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 15, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        RVipin28
                        from Kochi, Kerala
                        Jul 14, 2023
                        Jul 15, 2023
                        This thread was updated on Jul 15, 2023
                        Resolved
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                        Resolved

                        Hello, this is Vipin i recently tried to open my account in OLX but had a received a message that your account has been suspended. I have not posted as seller or bought anything from OLX user.
                        Iam in new state and looking for rooms/flat for rent. Kindly Activate my back so that i can use it.
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 15, 2023
                        OLX India Customer Care's response
                        Dear OLX User,
                        We would like to confirm that "your account linked with [protected] is Unbanned" and you will be able to access the account right away without any interruption.
                        Thanks,
                        Team OLX
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                          D
                          D Marimuthu
                          Jul 13, 2023
                          Jul 14, 2023
                          This thread was updated on Jul 14, 2023
                          Resolved
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                          Resolved

                          Address: MALLEESWARAR KOIL STREET MYLAPORE

                          I want to boost my ad i am unable to do this pls help me
                          reg
                          marimuthu
                          [protected]
                          Feb 6, 2026
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 13, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We would like to extend our apologies for the unpleasant experience.
                          For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                          Thanks,
                          Team OLX
                          Verified Support
                          Jul 14, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you.
                          Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                          For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                          Thanks,
                          Team OLX
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                            N
                            Nirmalkumar S V
                            Jul 13, 2023
                            Jul 14, 2023
                            This thread was updated on Jul 14, 2023
                            Resolved
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                            Resolved

                            I am unable to log in to my olx account. When I tried. It shows that my account is banned. I contacted customer care and they are telling me that I have shared an unregistered number in chat. But I did not use my account for a long time.

                            I want to access the account. They have suspended the account for an unwanted reason. This is not fair. The customer care executives are very rude and not helping at any cost.
                            Feb 6, 2026
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 13, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Verified Support
                            Jul 14, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              D
                              Devanath K
                              Jul 13, 2023
                              Jul 13, 2023
                              This thread was updated on Jul 13, 2023
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                              Resolved

                              My account was banned after I have posted a add about a land sale and no reason was provided and now both my gmail and phone numbers are suspended without any reason. When i click help on old the page will error out. Page not found. Olx doesn't want people to sell stuff on their page
                              Feb 6, 2026
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 13, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                T
                                Tora67
                                Jul 12, 2023
                                Jul 14, 2023
                                This thread was updated on Jul 14, 2023
                                Resolved
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                                Resolved

                                Please help me my all accounts on olx are suspended
                                Why it is happening always please unban my account
                                Feb 6, 2026
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 13, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Verified Support
                                Jul 13, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Verified Support
                                Jul 13, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Verified Support
                                Jul 14, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Verified Support
                                Jul 14, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  A
                                  ayanalam597
                                  from Delhi, Delhi
                                  Jul 12, 2023
                                  Jul 14, 2023
                                  This thread was updated on Jul 14, 2023
                                  Resolved
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                                  Resolved

                                  Olx india suspended my account for no reason. Whenever I try to login my account, it says your account is suspended. I don't know why. Please try to resolve this.
                                  Feb 6, 2026
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 12, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Verified Support
                                  Jul 14, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    B
                                    Burhanemr
                                    from Palakkad, Kerala
                                    Jul 11, 2023
                                    Report
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                                    Address: Fort House Apartment, Zamistanpur Hyderabad

                                    Today I faced the online scam issue.
                                    I ordered an iphone 6s pluse from satbir singh through OLX india app.
                                    He said you need to pay advance then i will send the phone then you can send balance amount. I hesitated at first - but he seduced me with some messages.
                                    As it is i paid 2500 in advance.
                                    He told me will diliver within 24 hourse then he sent some photos of mobile packing, corier office, corier bill etc..
                                    On next day afternoon i got a message of delivery OTP through ADD message.
                                    At the time he chat with me on whatsapp.
                                    ' Delivery boy have reached your area.
                                    You need to clear your payment first then he will be in your doorstep '.
                                    As a fooler i ### up with his words 🤧.
                                    I paid balance 2500 in google pay.
                                    Then i went back to whatsapp chat.
                                    The whatsapp doble tick has not showing.
                                    I called him but mobile is switched off.
                                    At the end i realized he is a ### scammer.
                                    People like this should be brought to justice.
                                    I pray that no poor person like me will have this situation and I don't jump into the online scam anymore, I see this as a lesson I've learned in my life going forward.
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                                      P
                                      Pranav Ma
                                      from Pune, Maharashtra
                                      Jul 10, 2023
                                      Jul 11, 2023
                                      This thread was updated on Jul 11, 2023
                                      Resolved
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                                      Resolved

                                      Address: online
                                      Website: OLX.Com

                                      From.
                                      Pranav M
                                      Mob :9960XXXXXX

                                      Sub: Online Fraud Victim of OLX site

                                      Respected Sir,
                                      I have make a request to purchase a Activa 5G DLX MH12RX3037 through the online site OLX ( www.olx.com) on[protected] from a person named Indrabhan Patil. He says we workes for indian Army and shared his ID card .After deal initiation he ask for RS 1150 as security deposit and says vehicle will be come by Army transport services and shares invoice with me. In morning got call from army driver asking to pay RS 9300 as need for service charge and vehicle is in transit ( near to my location). Again we ask RS 9000 plus RS 300 as we wants in split. i had paid all money. Again he asking to pay 15450 for GST charges which i denied to pay. I have transferred money from my ICICI bank account bearing number ([protected]) Rs.( 1150 + 9300+9000+[protected] to their bank account on the same day promising that will courier the product within the 50 mins itself. After reaching the money to her bank account he blocked my phone & WhatsApp account. I tried to contact him through another phone number & he also blocked all my numbers.
                                      His intention is cheat me by taking cash. He is exact online fraud. I made myself an enquiry with the my ICICI Bank and raised service request, . Also reached HDFC bank but no satisfactory response from them. So I humbly request you to take it as my complaint and do the favour to get back my money.

                                      The money I transferred to the Account:
                                      Amount: 19750l-
                                      Bank: HDFC Bank (IFSC HDFC0004225)
                                      Account number: [protected]
                                      Name: Indrabhan Patil, Ashok
                                      Branch: Jaipur

                                      I am here by attaching pictures & details of the person.
                                      ID card of the person:
                                      Contact number & UPI of the person: [protected]@paytm
                                      paytm : [protected]
                                      [protected] Indrabhan Patil
                                      [protected] Ashok

                                      Thanking You,
                                      Yours Faithfully.
                                      Pranav M
                                      Feb 6, 2026
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 11, 2023
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                      Thanks,
                                      Team OLX
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                                        U
                                        user2040
                                        from Indore, Madhya Pradesh
                                        Jul 10, 2023
                                        Jul 11, 2023
                                        This thread was updated on Jul 11, 2023
                                        Resolved
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                                        Resolved

                                        Olx using strategy and banned people account without any reason because they dont wanna give 1 free add so they banned accound and indirectly force them to buy subscription.
                                        my mobile number is
                                        [protected]
                                        Feb 6, 2026
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 11, 2023
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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