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Updated: Jun 15, 2025
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I
iamsiddhu
from Bengaluru Pete, Karnataka
Aug 2, 2023
Aug 3, 2023
This thread was updated on Aug 3, 2023
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Hi,

I've never even tried selling my car on Olx or any other platform. But still I get multiple calls from Olx Cash my car asking for me to sell the car. This is terrible and I want them to stop these calls permanently.
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We understand your concern and we request you to kindly write us an email at [protected]@olx.in for further assistance so that we can assist you.
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    A
    AnithaRL
    Jul 29, 2023
    Jul 30, 2023
    This thread was updated on Jul 30, 2023
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    Unable to login Too Many Attempts error

    I have been logged out of my OLX account and have no access to the seller info who I should be meeting today. It just says "Too many Loggin attempts, try after sometime". How will I ever find my seller info?...
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    L
    linciopereira
    Jul 28, 2023
    Jul 30, 2023
    This thread was updated on Jul 30, 2023
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    I would like to know why is my account blocked for the longest time with out any notice after being registered with olx from the begining of opening. i have assisted in reporting multiple army man scams on olx being a victim of one scam done through olx but was not validated. kindly hap me restore my accounts
    [protected]
    [protected]
    lincio.[protected]@gmail.com
    yolaine.[protected]@gmail.com
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      C
      Cyril cherian
      Jul 28, 2023
      Jul 28, 2023
      This thread was updated on Jul 28, 2023
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      I am getting banned for login in in my system browser. I don't know why you guys banning me for login through edge browser on windows. [protected]@gmail.com was my main mail but I tried to login using different mail on my browser and same it will open for a min or so and shows "your account got suspended".
      View replies
      Dear OLX user,

      We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
      Reply
      Cyril cherian's [Complaint's author] reply, Aug 10, 2023
      Can you send me in mail because i cannot see the email you have mentioned above
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        I
        itsShivam
        from Dhanbad, Jharkhand
        Jul 27, 2023
        Jul 27, 2023
        This thread was updated on Jul 27, 2023
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        I was using OLX account through my mobile number +91 [protected].
        I have purchased the Ads for rent after sometime my account got suspended without any warning or notice.
        There was no intimation of why my account was suspended/banned .It is highly unprofessional from OLX India to do like this.

        But still my account is suspended for no reason or communication from OLX end. Kindly unlock my account ASAP
        View replies
        Dear OLX user,

        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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          V
          VikramKushwaha007
          from NEW DELHI, Delhi
          Jul 27, 2023
          Jul 30, 2023
          This thread was updated on Jul 30, 2023
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          Olx has banned my account, i spoke to their Customer care but reply was a new sence and not satisfactory. I also told that if they wants to edit/correction on my post we can do but they are un professional people and seems like data building company.
          I request govt. To take necessary action agains their unprofessionalism attitude.
          Thanks
          Bharat Sarkar.
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            Aravindh Jayakumar
            Jul 27, 2023
            Jul 27, 2023
            This thread was updated on Jul 27, 2023
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            [protected]@gmail.com: olx people are blocking accounts with out any notifications. Very hard to trust olx nowadays from seller's perspective.
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            Dear Aravindh,

            We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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              V
              VikramKushwaha007
              from NEW DELHI, Delhi
              Jul 27, 2023
              Jul 27, 2023
              This thread was updated on Jul 27, 2023
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              Address: [email protected]

              Olx has banned my account, i spoke to their Customer care but reply was un satisfactory. I also told that if they wants to edit/correction on my post we can do but they are un professional people and seems like data building company.
              I request govt. To take necessary action agains their unprofessionalism attitude.
              Thanks
              Bharat Sarkar.
              View replies
              Dear OLX user,

              We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                S
                Sooraj Remani surendran channar
                Jul 25, 2023
                Jul 26, 2023
                This thread was updated on Jul 26, 2023
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                I posted add with payment they simply suspended my account. I try to follow up with them through customer care no proper response... don't waste money for posting add
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                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  A
                  Aljo99
                  Jul 25, 2023
                  Jul 26, 2023
                  This thread was updated on Jul 26, 2023
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                  My Account is suspended

                  Website: www.olx.in/en-in

                  My olx account linked with phone no [protected] got suspended today as i posted an ad today morning to sell my phone. I had an option to sell my first product freely and my ad was mentioned to be there for 24 days...however in the evening my ad was said to be inactive and my account was shown suspended. Kindly resolve this issue or else i wont be able to sell my product. Which would cause me huge loss....
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                  V
                  Vikash8205
                  from Ranchi, Jharkhand
                  Jul 25, 2023
                  Jul 26, 2023
                  This thread was updated on Jul 26, 2023
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                  Website: www.olx.in

                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [[protected]@gmail.com. They have suspended my account while i haven't breached any rules of olx but don't know why they have suspended my account.
                  View replies
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    H
                    Harsha9959
                    from Nellore, Andhra Pradesh
                    Jul 24, 2023
                    Jul 26, 2023
                    This thread was updated on Jul 26, 2023
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                    Address: Don't
                    Website: Olx

                    Olx is banned my account without any reason it is waste my no [protected] & [protected] these two are my numbers olx is banned my accounts
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                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      A
                      Aju_411
                      Jul 24, 2023
                      Jul 26, 2023
                      This thread was updated on Jul 26, 2023
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                      Dear OLX Support Team,

                      I am writing to express my extreme disappointment and frustration as my OLX account has been banned without any valid reason. I have been an active and responsible user of OLX for a significant period, and I have adhered to all the platform's policies and guidelines.

                      It is disheartening to see that my account has been banned without any prior warning or explanation. I kindly request a thorough review of my account activity and an immediate reinstatement of my access, as I firmly believe there has been a misunderstanding or an error.

                      I hope for a swift resolution to this matter, as I have enjoyed using OLX and would like to continue doing so. Your prompt attention to this complaint is sincerely appreciated.

                      my email Id : [protected]@gmail.com
                      Thank you for your understanding.
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        A
                        Abhishek@789
                        from Varanasi, Uttar Pradesh
                        Jul 24, 2023
                        Jul 26, 2023
                        This thread was updated on Jul 26, 2023
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                        Olx is a fraud company. Better go with other apps for posting your ads

                        They ban you account for silly reasons and without any warning.

                        Many people are facing the same issue.

                        Very bad experience 😔
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          Shaikmehboob27
                          Jul 24, 2023
                          Jul 24, 2023
                          This thread was updated on Jul 24, 2023
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                          Website: www.olx.com

                          Few days back I responded to an ad for flat and I got banned immediately without any valid reason. Is this how you operate?
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            A
                            ajayashish
                            from Bengaluru, Karnataka
                            Jul 23, 2023
                            Jul 24, 2023
                            This thread was updated on Jul 24, 2023
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                            I marked one of my item sold and then posted a new add for a brand new shoes... The add was under review and suddenly the page refreshed and it said that my account is suspended...

                            No reason.. no message... no email. What is this?
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            ajayashish's [Complaint's author] reply, Jul 27, 2023
                            I am unable to see the email address provided. Please give an email in text format or email me at ajayashish at gmail dot com
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                              S
                              sniperxd
                              Jul 23, 2023
                              Jul 24, 2023
                              This thread was updated on Jul 24, 2023
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                              Dear OLX INDIA,

                              my account has been suspended for no reason . I have been a subscriber with olx for many years, having bought and sold products through their website numerous times. but i didnt expect this to happen, please resolve this issue asap

                              regards
                              OLX USER
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                M
                                Mousab Abdourahman
                                Jul 20, 2023
                                Jul 22, 2023
                                This thread was updated on Jul 22, 2023
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                                I purchased a ad for 399 rupeesfor 7 days and my ad was rejected.
                                They sent me a notification saying refund complete but I didn't get any refund.
                                Please fix my issues.
                                Ad ID: [protected]
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you.
                                Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                Thanks,
                                Team OLX
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                                  J
                                  jobing
                                  from Thiruvananthapuram, Kerala
                                  Jul 20, 2023
                                  Jul 22, 2023
                                  This thread was updated on Jul 22, 2023
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                                  My account got suspended for no reason... I haven't been using OLX often. After few months, I just installed OLX and tried to log in. But my email id and phone number is suspended. And I haven't received any emails regarding this suspension. Actually I haven't purchased or sold anything through this app. I use this to just see the price of second hand things. Please mention the reason for the suspension at least. Remove the suspension if possible. To my knowledge, I haven't done any wrong or violated any of your rules.
                                  +1 photos
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    D
                                    Deepak070591
                                    Jul 19, 2023
                                    Jul 20, 2023
                                    This thread was updated on Jul 20, 2023
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                                    Address: himahal
                                    Website: www.olx.in/en-in#loginsms

                                    My account got suspended without any proper reason.

                                    I have not done any suspicious activity or anything.
                                    +1 photos
                                    View replies
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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