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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 3

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S
saras rawat
Nov 6, 2023
Nov 8, 2023
This thread was updated on Nov 8, 2023
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Hi,

This is to address that i have sold my car to OLX Autos in Jul-2023. Now the issue is that during the sell, they hold my amount of Rs 12000 and said that the same will be given to me when the car will be sold to the new owner. The issue is that the car has been sold to the new owner but the amount is still not given to me and noone from OLX Autos is picking up the call and also noone is answering from the customer service team. It is also assumed that the company has been shut down.

The car is also still registered under my name which is a bigger concern. I have all the documents, whatsapp chat where it is clearly mentioned that i have sold the car to OLX Autos.
Apr 30, 2024
Complaint marked as Resolved 
Verified Support
Nov 07, 2023
OLX India Customer Care's response
Dear OLX User,
We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
Thanks,
Team OLX
Verified Support
Nov 07, 2023
OLX India Customer Care's response
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
Verified Support
Nov 08, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX
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    D
    Dghkkmkkj
    from Chalakudy, Kerala
    Nov 4, 2023
    Nov 6, 2023
    This thread was updated on Nov 6, 2023
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    Resolved

    Website: www.olx.com

    My OLX account was banned for no reason.
    May 6, 2024
    Complaint marked as Resolved 
    Verified Support
    Nov 06, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      R
      Rantu1991
      Oct 28, 2023
      Oct 30, 2023
      This thread was updated on Oct 30, 2023
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      Account Suspended

      I'm not doing anything which is against the olx law. So why my account is suspend?
      I want to back my account ASAP....
      +1 photos
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      M
      Mohammad Arqam Mohammad Asif Ansari
      Oct 26, 2023
      Oct 28, 2023
      This thread was updated on Oct 28, 2023
      Resolved
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      Resolved

      My Olx Account Got Suspended Without Any Reasons
      May 1, 2024
      Complaint marked as Resolved 
      Verified Support
      Oct 28, 2023
      OLX India Customer Care's response
      Dear OLX User,
      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
      Thanks,
      Team OLX
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        S
        Oct 25, 2023
        Oct 26, 2023
        This thread was updated on Oct 26, 2023
        Resolved
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        If you are not able to display my ad then give my money back asap
        May 2, 2024
        Complaint marked as Resolved 
        Verified Support
        Oct 26, 2023
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you.
        Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
        Thanks,
        Team OLX
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          S
          Oct 25, 2023
          Nov 3, 2023
          This thread was updated on Nov 3, 2023
          Resolved
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          Resolved

          I have paid 89 rupees for a 100 rupee note ad but you take 89 rupees from my account and dont show the ad on olx
          May 1, 2024
          Complaint marked as Resolved 
          Verified Support
          Nov 03, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you.
          Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
          Thanks,
          Team OLX
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            S
            Subin sudharman123
            Oct 20, 2023
            Oct 21, 2023
            This thread was updated on Oct 21, 2023
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            Resolved

            Website: Olxindia

            My account was banned for no reason after posting an ad. So I created another account through alternate mail id. After posting an other ad now, that account has been also banned. Now i can’t access any of my mail id or mobile number connected accounts.
            May 1, 2024
            Complaint marked as Resolved 
            Verified Support
            Oct 21, 2023
            OLX India Customer Care's response
            Dear OLX User,
            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
            Thanks,
            Team OLX
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              Abhi0045
              Oct 17, 2023
              Oct 18, 2023
              This thread was updated on Oct 18, 2023
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              Resolved

              Website: www.olx.in

              I have purchased an 180rs order from olx for featuring my ad, but my ad is not featured neither I got any receipt from olx.. I'm adding my payment receipt please look into this and solve this problem as soon as possible.
              +1 photos
              May 1, 2024
              Complaint marked as Resolved 
              Verified Support
              Oct 18, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

              Thanks,
              Team OLX
              Verified Support
              Oct 18, 2023
              OLX India Customer Care's response
              Dear OLX User,
              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
              Thanks,
              Team OLX
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                Ali.043
                from hyderabad, Andhra Pradesh
                Oct 15, 2023
                Oct 17, 2023
                This thread was updated on Oct 17, 2023
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                Address: Nacharam Hyderabad
                Website: olx

                Olx banned my account without any warnimg or cheking history
                +1 photos
                May 1, 2024
                Complaint marked as Resolved 
                Verified Support
                Oct 17, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Verified Support
                Oct 17, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  C
                  Charles Raja J
                  Oct 8, 2023
                  Oct 9, 2023
                  This thread was updated on Oct 9, 2023
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                  Address: 2D34, Kalpataru Riverside, Panvel

                  I have received one offer for one of my add, they told me to share my phone number, immediately received message in my whatsapp and received one QR code, he claimed I will receive payment but that link is for make payment, so I mentioned that number in OLX and asked that user is this your number? Why you send message like this?, immediately my OLX account blocked and what ever account used my mobile all are blocked by OLX. I have sent email with proof to.olx still not received any proper response. My olx account mobile number is [protected]. Hope OLX will check all log files and provide proper response for the harassment made to me by the way of blocking again and again accounts logged in through my mobile.
                  May 1, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 09, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    K
                    Kevin23
                    Oct 5, 2023
                    Oct 9, 2023
                    This thread was updated on Oct 9, 2023
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                    Website: www.olx.in

                    Dear Sir,

                    My olx account under the phone number "[protected]" was banned by team all of a sudden as soon I post an adv for my own phone.

                    the adv was approved and I received 2 enquires and suddenly they banned my account, I reached out to customer care but no one is saying the reason for suspension.
                    They keep saying account suspended but is not ready to reveal any reason.

                    Requesting you to help me in removing the block of my account
                    +1 photos
                    May 1, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 06, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Verified Support
                    Oct 09, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      S
                      Sunny nagar11
                      from Auraiya, Uttar Pradesh
                      Sep 28, 2023
                      Oct 6, 2023
                      This thread was updated on Oct 6, 2023
                      Resolved
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                      Address: Auraiya Uttar Pradesh
                      Website: OLX India

                      Olx people are so unprofessional they have banned my account for no reason I again made a account with different number they also banned and I again tried with my family numbers the banned all accounts within a minute I posted a genuine add why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is .. [protected]@gmail.com
                      [protected]@gmail.com
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      Sep 30, 2023
                      Complaint marked as Resolved 
                      My account are still banned please unbanned my account 8218745815
                      Verified Support
                      Oct 06, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        K
                        Khanfayl
                        from Aurangabad, Uttar Pradesh
                        Sep 28, 2023
                        Sep 30, 2023
                        This thread was updated on Sep 30, 2023
                        Resolved
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                        My olx account has banned due to unknown reason since a long time I request olx to pls unbanned my account
                        Apr 30, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 30, 2023
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          Sumo@1234
                          from Kolkata, West Bengal
                          Sep 27, 2023
                          Resolved
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                          Resolved

                          Suspend my account without any valid reason

                          I want to buy a second hand car. Therefore I have searched Olx and shortlisted 10 to 15 dealers as per my requirement investing a lot of time.
                          Accordingly I make offer as per reasonability via text over a short period of time, as I have already shortlisted the dealers and car as well.
                          3 no. dealer already replied me and the negotiation was ongoing.
                          Meanwhile OLX has banned/suspended my account. After contacting customer...
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                          ThomasTT
                          Sep 26, 2023
                          Feb 11, 2024
                          This thread was updated on Feb 11, 2024
                          Resolved
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                          Resolved

                          Car sold to OLX ownership not yet transferred to new owner

                          Website: www.olxautos.in

                          Sold my Maruti Alto K10 car in Dec 2022 to OLX. It was promised that the ownership will be changed and the RC will be transferred to the new owner within 6 months. But even after 10 months, the ownership has not been transferred to the new owner. Despite numerous emails and calls to the customer care, no action taken till date. Shivani Singhania (OLX Autos) has confirmed through calls and emails that the car will be transferred to a new owner...
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                          Pranav N
                          Sep 21, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          M using olx since many years. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the # is going on olx.
                          Even cant able to call customer care too.
                          My1st olx linked no.- [protected]
                          My 2nd olx linked no.- [protected]

                          My both accounts showing suspended since morning.
                          Why?
                          Please remove this suspend, otherwise i cant able to sell my product.
                          May 2, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 22, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            Pranav N
                            Sep 21, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            My account banned so i need to return that
                            even tho i posted paid ads before i thing 5 months .
                            so i need my account back.
                            May 2, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 22, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              A
                              Aromal Anil
                              from Thiruvananthapuram, Kerala
                              Sep 19, 2023
                              Sep 20, 2023
                              This thread was updated on Sep 20, 2023
                              Resolved
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                              Resolved

                              From
                              Aromal A
                              [protected]
                              [protected]@gmail.com

                              I have seen an advertisement in OLX and contacted them for the vehicle purchase of an Activa 125 bearing registration number KL26L6200 for a value of Rs31, 000/-. He had claimed that he is working in the Army as Subaidhar and that he is getting transferred to Jammu and Kashmir and so that is the reason he is selling the vehicle. He has given the orginal Army identities as proof and faked the original person. We beleived that army vehicle He has provided all the documents and proofs that he is working in the army and also the vehicle through whatsapp. He displayed his contact no: [protected]. So we had made the advance payment for transportation of the vehicle. But at the time of arrival of the vehicle he had made excuses to pay the balance amount and made us to pay 11500 and in total we had lost 16500 through this online fraud. This is a serious scam happening through OLX and I have lost the money. Kindly help to retrive back the amount.
                              May 1, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 20, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                              For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                              Thanks,
                              Team OLX
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                                Aromal Anil
                                from Thiruvananthapuram, Kerala
                                Sep 19, 2023
                                Sep 20, 2023
                                This thread was updated on Sep 20, 2023
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                                Resolved

                                Address: TRIVANDRUM,KERALA

                                From
                                Aromal A
                                [protected]
                                [protected]@gmail.com

                                I have seen an advertisement in OLX and contacted them for the vehicle purchase of an Activa 125 bearing registration number KL26L6200 for a value of Rs31, 000/-. He had claimed that he is working in the Army as Subaidhar and that he is getting transferred to Jammu and Kashmir and so that is the reason he is selling the vehicle. He has given the original Army identities as proof and faked the original person. We believed that army vehicle He has provided all the documents and proofs that he is working in the army and also the vehicle through whatsapp. He displayed his contact no: [protected]. So we had made the advance payment for transportation of the vehicle. But at the time of arrival of the vehicle he had made excuses to pay the balance amount and made us to pay 11500 and in total we had lost 16500 through this online fraud. This is a serious scam happening through OLX and I have lost the money. Kindly help to retrieve back the amount.
                                +8 photos
                                +2 videos
                                May 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 20, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                                For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                Thanks,
                                Team OLX
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                                  2004Prince
                                  Sep 19, 2023
                                  Sep 19, 2023
                                  This thread was updated on Sep 19, 2023
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                                  Resolved

                                  Hi
                                  I was cheated yesterday by an army person {..SACHINkumar.} for Rs.320 as delivery also he not only cheated me but he cheated many peoples which I saw when I tried to upload complaint against him online.
                                  May 6, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 19, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                  For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                  Thanks,
                                  Team OLX
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