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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 3

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A
aprajita bagchi
from Bengaluru, Karnataka
Nov 13, 2023
Nov 15, 2023
This thread was updated on Nov 15, 2023
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Refund due to multiple fraud users

14th October 2023.

A person named Nitin Kumar - [protected] posed as a potential buyer n duped me of 2.27 lakhs. He was acting like a victim trying to send me money through QR Code and then started shouting and abusing saying 'lagta hai tum ambani ki beti ho n bahut paise hai tumhare pass. ' he called other fraudsters to shout n abuse me to get money n then he started forcing me to withdraw money from other bank accounts....
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Devasis Gupta
Nov 7, 2023
Nov 8, 2023
This thread was updated on Nov 8, 2023
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I sold my car through OLX in November 2019. OLX signed all the documents receiving the car but said that registration to the new buyer would take 2 months at least as they had to find a buyer and get all the details. Since then the registration has not taken place inspite of repeated complaints to OLX. In the meantime the car has been sold to a buyer who is incurring traffic violations during the last 3 years. I have been receiving challans from the police. I have written to OLX about this but there has been no action. The car number is WB 06 5128.
May 4, 2024
Complaint marked as Resolved 
Verified Support
Nov 07, 2023
OLX India Customer Care's response
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
Verified Support
Nov 08, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX
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    saras rawat
    Nov 6, 2023
    Jan 11, 2024
    This thread was updated on Jan 11, 2024
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    Resolved

    Car sold but still reflecting under my name/ Hold amount not disbursed

    Hi

    I have sold my car to OLX Autos. They hold the ampunt of RS 12000 which they confirmed that they would be releasing it when the car will be sold to the new customer. The concering point is that the car has been sold to the new owner, yet it is reflecting under my name and also i have not recieved the amount of 12000 which they promised to pay once the car will be sold.

    I have all the relevant documents and...
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    S
    saras rawat
    Nov 6, 2023
    Nov 8, 2023
    This thread was updated on Nov 8, 2023
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    Hi,

    This is to address that i have sold my car to OLX Autos in Jul-2023. Now the issue is that during the sell, they hold my amount of Rs 12000 and said that the same will be given to me when the car will be sold to the new owner. The issue is that the car has been sold to the new owner but the amount is still not given to me and noone from OLX Autos is picking up the call and also noone is answering from the customer service team. It is also assumed that the company has been shut down.

    The car is also still registered under my name which is a bigger concern. I have all the documents, whatsapp chat where it is clearly mentioned that i have sold the car to OLX Autos.
    Apr 30, 2024
    Complaint marked as Resolved 
    Verified Support
    Nov 07, 2023
    OLX India Customer Care's response
    Dear OLX User,
    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
    Thanks,
    Team OLX
    Verified Support
    Nov 07, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

    Thanks,
    Team OLX
    Verified Support
    Nov 08, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

    Email - [protected]@olxautos.com
    Number - +91 [protected]

    Warm Regards,
    Team OLX
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      D
      Dghkkmkkj
      from Chalakudy, Kerala
      Nov 4, 2023
      Nov 6, 2023
      This thread was updated on Nov 6, 2023
      Resolved
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      Resolved

      Website: www.olx.com

      My OLX account was banned for no reason.
      May 6, 2024
      Complaint marked as Resolved 
      Verified Support
      Nov 06, 2023
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        R
        Rantu1991
        Oct 28, 2023
        Oct 30, 2023
        This thread was updated on Oct 30, 2023
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        Account Suspended

        I'm not doing anything which is against the olx law. So why my account is suspend?
        I want to back my account ASAP....
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        M
        Mohammad Arqam Mohammad Asif Ansari
        Oct 26, 2023
        Oct 28, 2023
        This thread was updated on Oct 28, 2023
        Resolved
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        Resolved

        My Olx Account Got Suspended Without Any Reasons
        May 1, 2024
        Complaint marked as Resolved 
        Verified Support
        Oct 28, 2023
        OLX India Customer Care's response
        Dear OLX User,
        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
        Thanks,
        Team OLX
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          S
          Oct 25, 2023
          Oct 26, 2023
          This thread was updated on Oct 26, 2023
          Resolved
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          Resolved

          If you are not able to display my ad then give my money back asap
          May 2, 2024
          Complaint marked as Resolved 
          Verified Support
          Oct 26, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you.
          Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
          Thanks,
          Team OLX
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            S
            Oct 25, 2023
            Nov 3, 2023
            This thread was updated on Nov 3, 2023
            Resolved
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            Resolved

            I have paid 89 rupees for a 100 rupee note ad but you take 89 rupees from my account and dont show the ad on olx
            May 1, 2024
            Complaint marked as Resolved 
            Verified Support
            Nov 03, 2023
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you.
            Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
            Thanks,
            Team OLX
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              Subin sudharman123
              Oct 20, 2023
              Oct 21, 2023
              This thread was updated on Oct 21, 2023
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              Resolved

              Website: Olxindia

              My account was banned for no reason after posting an ad. So I created another account through alternate mail id. After posting an other ad now, that account has been also banned. Now i can’t access any of my mail id or mobile number connected accounts.
              May 1, 2024
              Complaint marked as Resolved 
              Verified Support
              Oct 21, 2023
              OLX India Customer Care's response
              Dear OLX User,
              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
              Thanks,
              Team OLX
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                A
                Abhi0045
                Oct 17, 2023
                Oct 18, 2023
                This thread was updated on Oct 18, 2023
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                Website: www.olx.in

                I have purchased an 180rs order from olx for featuring my ad, but my ad is not featured neither I got any receipt from olx.. I'm adding my payment receipt please look into this and solve this problem as soon as possible.
                May 1, 2024
                Complaint marked as Resolved 
                Verified Support
                Oct 18, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                Thanks,
                Team OLX
                Verified Support
                Oct 18, 2023
                OLX India Customer Care's response
                Dear OLX User,
                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
                Thanks,
                Team OLX
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                  A
                  Ali.043
                  from hyderabad, Andhra Pradesh
                  Oct 15, 2023
                  Oct 17, 2023
                  This thread was updated on Oct 17, 2023
                  Resolved
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                  Resolved

                  Address: Nacharam Hyderabad
                  Website: olx

                  Olx banned my account without any warnimg or cheking history
                  May 1, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 17, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Verified Support
                  Oct 17, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    C
                    Charles Raja J
                    Oct 8, 2023
                    Oct 9, 2023
                    This thread was updated on Oct 9, 2023
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                    Address: 2D34, Kalpataru Riverside, Panvel

                    I have received one offer for one of my add, they told me to share my phone number, immediately received message in my whatsapp and received one QR code, he claimed I will receive payment but that link is for make payment, so I mentioned that number in OLX and asked that user is this your number? Why you send message like this?, immediately my OLX account blocked and what ever account used my mobile all are blocked by OLX. I have sent email with proof to.olx still not received any proper response. My olx account mobile number is [protected]. Hope OLX will check all log files and provide proper response for the harassment made to me by the way of blocking again and again accounts logged in through my mobile.
                    May 1, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 09, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      K
                      Kevin23
                      Oct 5, 2023
                      Oct 9, 2023
                      This thread was updated on Oct 9, 2023
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                      Website: www.olx.in

                      Dear Sir,

                      My olx account under the phone number "[protected]" was banned by team all of a sudden as soon I post an adv for my own phone.

                      the adv was approved and I received 2 enquires and suddenly they banned my account, I reached out to customer care but no one is saying the reason for suspension.
                      They keep saying account suspended but is not ready to reveal any reason.

                      Requesting you to help me in removing the block of my account
                      May 1, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 06, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Verified Support
                      Oct 09, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        S
                        Sunny nagar11
                        from Auraiya, Uttar Pradesh
                        Sep 28, 2023
                        Oct 6, 2023
                        This thread was updated on Oct 6, 2023
                        Resolved
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                        Resolved

                        Address: Auraiya Uttar Pradesh
                        Website: OLX India

                        Olx people are so unprofessional they have banned my account for no reason I again made a account with different number they also banned and I again tried with my family numbers the banned all accounts within a minute I posted a genuine add why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is .. [protected]@gmail.com
                        [protected]@gmail.com
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        Sep 30, 2023
                        Complaint marked as Resolved 
                        My account are still banned please unbanned my account 8218745815
                        Verified Support
                        Oct 06, 2023
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          K
                          Khanfayl
                          from Aurangabad, Uttar Pradesh
                          Sep 28, 2023
                          Sep 30, 2023
                          This thread was updated on Sep 30, 2023
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                          Resolved

                          My olx account has banned due to unknown reason since a long time I request olx to pls unbanned my account
                          Apr 30, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 30, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            Sumo@1234
                            from Kolkata, West Bengal
                            Sep 27, 2023
                            Resolved
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                            Resolved

                            Suspend my account without any valid reason

                            I want to buy a second hand car. Therefore I have searched Olx and shortlisted 10 to 15 dealers as per my requirement investing a lot of time.
                            Accordingly I make offer as per reasonability via text over a short period of time, as I have already shortlisted the dealers and car as well.
                            3 no. dealer already replied me and the negotiation was ongoing.
                            Meanwhile OLX has banned/suspended my account. After contacting customer...
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                            ThomasTT
                            Sep 26, 2023
                            Feb 11, 2024
                            This thread was updated on Feb 11, 2024
                            Resolved
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                            Resolved

                            Car sold to OLX ownership not yet transferred to new owner

                            Website: www.olxautos.in

                            Sold my Maruti Alto K10 car in Dec 2022 to OLX. It was promised that the ownership will be changed and the RC will be transferred to the new owner within 6 months. But even after 10 months, the ownership has not been transferred to the new owner. Despite numerous emails and calls to the customer care, no action taken till date. Shivani Singhania (OLX Autos) has confirmed through calls and emails that the car will be transferred to a new owner...
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                            Pranav N
                            Sep 21, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            M using olx since many years. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the # is going on olx.
                            Even cant able to call customer care too.
                            My1st olx linked no.- [protected]
                            My 2nd olx linked no.- [protected]

                            My both accounts showing suspended since morning.
                            Why?
                            Please remove this suspend, otherwise i cant able to sell my product.
                            May 2, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 22, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              Pranav N
                              Sep 21, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              My account banned so i need to return that
                              even tho i posted paid ads before i thing 5 months .
                              so i need my account back.
                              May 2, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 22, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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