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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 3

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R
Rantu1991
Oct 28, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Account Suspended

I'm not doing anything which is against the olx law. So why my account is suspend?
I want to back my account ASAP....
+1 photos
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Mohammad Arqam Mohammad Asif Ansari
Oct 26, 2023
Oct 28, 2023
This thread was updated on Oct 28, 2023
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My Olx Account Got Suspended Without Any Reasons
May 1, 2024
Complaint marked as Resolved 
Verified Support
Oct 28, 2023
OLX India Customer Care's response
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
Thanks,
Team OLX
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    S
    Oct 25, 2023
    Oct 26, 2023
    This thread was updated on Oct 26, 2023
    Resolved
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    If you are not able to display my ad then give my money back asap
    May 2, 2024
    Complaint marked as Resolved 
    Verified Support
    Oct 26, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you.
    Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
    Thanks,
    Team OLX
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      S
      Oct 25, 2023
      Nov 3, 2023
      This thread was updated on Nov 3, 2023
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      Resolved

      I have paid 89 rupees for a 100 rupee note ad but you take 89 rupees from my account and dont show the ad on olx
      May 1, 2024
      Complaint marked as Resolved 
      Verified Support
      Nov 03, 2023
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you.
      Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
      Thanks,
      Team OLX
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        Subin sudharman123
        Oct 20, 2023
        Oct 21, 2023
        This thread was updated on Oct 21, 2023
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        Website: Olxindia

        My account was banned for no reason after posting an ad. So I created another account through alternate mail id. After posting an other ad now, that account has been also banned. Now i can’t access any of my mail id or mobile number connected accounts.
        May 1, 2024
        Complaint marked as Resolved 
        Verified Support
        Oct 21, 2023
        OLX India Customer Care's response
        Dear OLX User,
        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
        Thanks,
        Team OLX
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          Abhi0045
          Oct 17, 2023
          Oct 18, 2023
          This thread was updated on Oct 18, 2023
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          Website: www.olx.in

          I have purchased an 180rs order from olx for featuring my ad, but my ad is not featured neither I got any receipt from olx.. I'm adding my payment receipt please look into this and solve this problem as soon as possible.
          +1 photos
          May 1, 2024
          Complaint marked as Resolved 
          Verified Support
          Oct 18, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

          Thanks,
          Team OLX
          Verified Support
          Oct 18, 2023
          OLX India Customer Care's response
          Dear OLX User,
          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
          Thanks,
          Team OLX
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            Ali.043
            from hyderabad, Andhra Pradesh
            Oct 15, 2023
            Oct 17, 2023
            This thread was updated on Oct 17, 2023
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            Resolved

            Address: Nacharam Hyderabad
            Website: olx

            Olx banned my account without any warnimg or cheking history
            +1 photos
            May 1, 2024
            Complaint marked as Resolved 
            Verified Support
            Oct 17, 2023
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Verified Support
            Oct 17, 2023
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              C
              Charles Raja J
              Oct 8, 2023
              Oct 9, 2023
              This thread was updated on Oct 9, 2023
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              Address: 2D34, Kalpataru Riverside, Panvel

              I have received one offer for one of my add, they told me to share my phone number, immediately received message in my whatsapp and received one QR code, he claimed I will receive payment but that link is for make payment, so I mentioned that number in OLX and asked that user is this your number? Why you send message like this?, immediately my OLX account blocked and what ever account used my mobile all are blocked by OLX. I have sent email with proof to.olx still not received any proper response. My olx account mobile number is [protected]. Hope OLX will check all log files and provide proper response for the harassment made to me by the way of blocking again and again accounts logged in through my mobile.
              May 1, 2024
              Complaint marked as Resolved 
              Verified Support
              Oct 09, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                K
                Kevin23
                Oct 5, 2023
                Oct 9, 2023
                This thread was updated on Oct 9, 2023
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                Website: www.olx.in

                Dear Sir,

                My olx account under the phone number "[protected]" was banned by team all of a sudden as soon I post an adv for my own phone.

                the adv was approved and I received 2 enquires and suddenly they banned my account, I reached out to customer care but no one is saying the reason for suspension.
                They keep saying account suspended but is not ready to reveal any reason.

                Requesting you to help me in removing the block of my account
                +1 photos
                May 1, 2024
                Complaint marked as Resolved 
                Verified Support
                Oct 06, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Verified Support
                Oct 09, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  S
                  Sunny nagar11
                  from Auraiya, Uttar Pradesh
                  Sep 28, 2023
                  Oct 6, 2023
                  This thread was updated on Oct 6, 2023
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                  Address: Auraiya Uttar Pradesh
                  Website: OLX India

                  Olx people are so unprofessional they have banned my account for no reason I again made a account with different number they also banned and I again tried with my family numbers the banned all accounts within a minute I posted a genuine add why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is .. [protected]@gmail.com
                  [protected]@gmail.com
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  Sep 30, 2023
                  Complaint marked as Resolved 
                  My account are still banned please unbanned my account 8218745815
                  Verified Support
                  Oct 06, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    K
                    Khanfayl
                    from Aurangabad, Uttar Pradesh
                    Sep 28, 2023
                    Sep 30, 2023
                    This thread was updated on Sep 30, 2023
                    Resolved
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                    Resolved

                    My olx account has banned due to unknown reason since a long time I request olx to pls unbanned my account
                    Apr 30, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 30, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      S
                      Sumo@1234
                      from Kolkata, West Bengal
                      Sep 27, 2023
                      Resolved
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                      Suspend my account without any valid reason

                      I want to buy a second hand car. Therefore I have searched Olx and shortlisted 10 to 15 dealers as per my requirement investing a lot of time.
                      Accordingly I make offer as per reasonability via text over a short period of time, as I have already shortlisted the dealers and car as well.
                      3 no. dealer already replied me and the negotiation was ongoing.
                      Meanwhile OLX has banned/suspended my account. After contacting customer...
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                      ThomasTT
                      Sep 26, 2023
                      Feb 11, 2024
                      This thread was updated on Feb 11, 2024
                      Resolved
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                      Resolved

                      Car sold to OLX ownership not yet transferred to new owner

                      Website: www.olxautos.in

                      Sold my Maruti Alto K10 car in Dec 2022 to OLX. It was promised that the ownership will be changed and the RC will be transferred to the new owner within 6 months. But even after 10 months, the ownership has not been transferred to the new owner. Despite numerous emails and calls to the customer care, no action taken till date. Shivani Singhania (OLX Autos) has confirmed through calls and emails that the car will be transferred to a new owner...
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                      P
                      Pranav N
                      Sep 21, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      M using olx since many years. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the # is going on olx.
                      Even cant able to call customer care too.
                      My1st olx linked no.- [protected]
                      My 2nd olx linked no.- [protected]

                      My both accounts showing suspended since morning.
                      Why?
                      Please remove this suspend, otherwise i cant able to sell my product.
                      May 2, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 22, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        Pranav N
                        Sep 21, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        My account banned so i need to return that
                        even tho i posted paid ads before i thing 5 months .
                        so i need my account back.
                        May 2, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 22, 2023
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          A
                          Aromal Anil
                          from Thiruvananthapuram, Kerala
                          Sep 19, 2023
                          Sep 20, 2023
                          This thread was updated on Sep 20, 2023
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                          Resolved

                          From
                          Aromal A
                          [protected]
                          [protected]@gmail.com

                          I have seen an advertisement in OLX and contacted them for the vehicle purchase of an Activa 125 bearing registration number KL26L6200 for a value of Rs31, 000/-. He had claimed that he is working in the Army as Subaidhar and that he is getting transferred to Jammu and Kashmir and so that is the reason he is selling the vehicle. He has given the orginal Army identities as proof and faked the original person. We beleived that army vehicle He has provided all the documents and proofs that he is working in the army and also the vehicle through whatsapp. He displayed his contact no: [protected]. So we had made the advance payment for transportation of the vehicle. But at the time of arrival of the vehicle he had made excuses to pay the balance amount and made us to pay 11500 and in total we had lost 16500 through this online fraud. This is a serious scam happening through OLX and I have lost the money. Kindly help to retrive back the amount.
                          May 1, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 20, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                          For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                          Thanks,
                          Team OLX
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                            Aromal Anil
                            from Thiruvananthapuram, Kerala
                            Sep 19, 2023
                            Sep 20, 2023
                            This thread was updated on Sep 20, 2023
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                            Resolved

                            Address: TRIVANDRUM,KERALA

                            From
                            Aromal A
                            [protected]
                            [protected]@gmail.com

                            I have seen an advertisement in OLX and contacted them for the vehicle purchase of an Activa 125 bearing registration number KL26L6200 for a value of Rs31, 000/-. He had claimed that he is working in the Army as Subaidhar and that he is getting transferred to Jammu and Kashmir and so that is the reason he is selling the vehicle. He has given the original Army identities as proof and faked the original person. We believed that army vehicle He has provided all the documents and proofs that he is working in the army and also the vehicle through whatsapp. He displayed his contact no: [protected]. So we had made the advance payment for transportation of the vehicle. But at the time of arrival of the vehicle he had made excuses to pay the balance amount and made us to pay 11500 and in total we had lost 16500 through this online fraud. This is a serious scam happening through OLX and I have lost the money. Kindly help to retrieve back the amount.
                            +8 photos
                            +2 videos
                            May 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 20, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                            Thanks,
                            Team OLX
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                              2004Prince
                              Sep 19, 2023
                              Sep 19, 2023
                              This thread was updated on Sep 19, 2023
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                              Resolved

                              Hi
                              I was cheated yesterday by an army person {..SACHINkumar.} for Rs.320 as delivery also he not only cheated me but he cheated many peoples which I saw when I tried to upload complaint against him online.
                              May 6, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 19, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                              For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                              Thanks,
                              Team OLX
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                                C
                                Chakravarthy Ranka
                                Sep 19, 2023
                                Sep 19, 2023
                                This thread was updated on Sep 19, 2023
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                                Resolved

                                Address: chennai
                                Website: www.olx.in

                                All of a sudden my both numbers and mail ID is showing suspended, not seeing option to send a request on clearing the same, its not right to suspend an account without informing the correct reason, i have been using it professionally, in fact also taken a house on rent through OLX, kindly look into it plz.

                                Account no : [protected]
                                Account No : [protected]
                                Account Email : [protected]@gmail.com
                                May 4, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 19, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  Sep 17, 2023
                                  Sep 17, 2023
                                  This thread was updated on Sep 17, 2023
                                  Resolved
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                                  Resolved

                                  Suddenly OLX has banned my account for no reason, I have not even posted any false ads then also suddenly my account was freezed, this was not expected from olx
                                  May 1, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 17, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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