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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 2

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S
Sara4
Feb 27, 2024
Mar 2, 2024
This thread was updated on Mar 2, 2024
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My OLX account was banned with no reason.

Website: www.olx.in/en-in

My OLX account was banned with no reason or information. I tried contacting them through service support and via email but they did not respond or resolve the problem....
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teluguwebguru
from Visakhapatnam, Andhra Pradesh
Feb 22, 2024
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Hi

this is santosh from teluguwebguru

my login contact is [protected]

yesterday i created a job ad and paid 999 for making it live.

but still it is asking for payment and ad is not live.

Ad Link : https://www.olx.in/item/[protected]

Payment Details :
Transaction ID: de279a1a-f8f9-4bb4-a61c-197c0a1935da
Rs. 999.00 Paid to OLX

via cashcard on 11 Jan 2024 07:07 PM
PayU ID [protected]
Bank Reference Number 20240111010970000952281547271212609
Payment Gateway Paytm

I submitted my complaint through email to support olx team so many times. everytime they said this is known issue and will be resolve 24 to 48 hrs. But till now (Feb 22) no response and no solution given by olx team.

Still me ad is not live.

Please take necessary action against them because this type of frauds from this type of big company should not be tolerated. else they will cheat many more people.
Verified Support
Feb 27, 2024
OLX India Customer Care's response
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
Feb 27, 2024
Updated by teluguwebguru
No resolving steps from your end.

The only thing happening is every time i am sending you remainding mails and receiving reply email from your team that issue will be resolved within 48 hrs.

So many 48 hrs over from 11 jan to till date.

Don't you feel ashamed of the worst service that is provided by you?

still how many 48 hrs required to solve my problem?

i am highly un satisfied.
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    A
    abooaj
    from Kozhikode, Kerala
    Feb 3, 2024
    Feb 3, 2024
    This thread was updated on Feb 3, 2024
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    I have bought and sold stuff on OLX. No fraud or click-baiting can be seen in my post. OLX banned my phone number first and then my email. I reached out to them to unban my account but they gave a generic response. It is not even a human responding to the email. Just because a buyer reports me for not lowering my price is not a reason to ban my account (I hope that is the reason as OLX never shares why because it is not a human responding to our email).

    OLX should give a fair chance to both parties before banning an account.
    Apr 30, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 03, 2024
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      S
      saras rawat
      Jan 28, 2024
      Jan 31, 2024
      This thread was updated on Jan 31, 2024
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      Hi Sir,

      Want to bring a serious concern to your notice . Its been more than 7 months now that i have sold my car to OLX autos. I sold my car to OLX autos in jul 2023. Still after more than 6 months, my car still shows registration under my name. The company has sold the car to some dealer in saharanpur. Even after marerking so many complaints, there is no official from OLX to resolve my concern.

      I have all the relevant documents which says that i have sold my car to OLX. My amount of rs 12000 have also not been dispursed to me till now.

      I would rerquest the government officials to take serious action against this fraud company as this is brining me and family serious concerns and tension that the car stills reflects under my name in the registration .
      I would also like to acknowledge that if any thing wrong happens with the car, then i wont be held liable to the same and only OLX would be held accountable for any mishappening.

      Details of my car is as follow- Hyundai elite I-20, dark grey color - Car no- UP-14-DW-0148.

      Please mark register my complaint and request your suppport to take serious legal action against the company- OLX
      May 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Jan 29, 2024
      OLX India Customer Care's response
      Dear Saras,

      We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
      I saras can you also write me as iam facing similar issue
      [protected]@gmail.com
      RahmathullaVK's reply, Feb 21, 2024
      Sir Please write me, I am also facing similar issues [email protected]
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        K
        kuldeep20enator
        Jan 28, 2024
        Feb 14, 2024
        This thread was updated on Feb 14, 2024
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        I have sold my car to olx auto last year march
        As of now its more than 180 days had passed and till now my Rc transfer activity is not started
        Failed to get any response from customer care
        Verified Support
        Jan 29, 2024
        OLX India Customer Care's response
        Dear OLX user,

        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
        Feb 14, 2024
        Updated by kuldeep20enator
        Hi again
        After sending the details in suggested email
        Id i havnt got any response from past 2 weeks
        Can anyone suggest what i can do to resolve this issue
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          V
          vasusiripi
          from Chennai, Tamil Nadu
          Jan 5, 2024
          Jan 11, 2024
          This thread was updated on Jan 11, 2024
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          Address: https://www.olx.in/
          Website: www.olx.in

          My Dear Consumers Complaints team,

          Can you please help me to get refund.
          I purchased OLX Sell Fast services with rupees INR 899. and after that no one contacted me to purchase my bike so I changed the location i though i will get more people could be contact but no one contacted me after that I called OLX customer support and they said the Sell Fast service has been removed, due to location change reason, and said to repurchase.

          I requested i keep with same location please active the service (Tirupati) But denied the my request.

          I ask the 899 rupees refund they said not possible to give the refund.

          registered mail id: [protected]@gmail.com
          Purchased on 04/Jan/2024

          I did not used the services and paid money not giving the refund. kindly help me to get refund.
          +1 photos
          May 4, 2024
          Complaint marked as Resolved 
          Verified Support
          Jan 11, 2024
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you.
          Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
          Thanks,
          Team OLX
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            S
            s.kakhil
            Jan 3, 2024
            Feb 11, 2024
            This thread was updated on Feb 11, 2024
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            Hi Team,
            I have sold by car to OlX autos in July 2023, but till now RC transfer is not done. While contacting the company, it says that company is not in operation. The car is being used on a daily basis as it’s GPS is connected through my google account:
            What should I do now, please help me.
            May 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Jan 11, 2024
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

            Email - [protected]@olxautos.com
            Number - +91 [protected]

            Warm Regards,
            Team OLX
            Hi there

            As am also facing similar issue so i like to contact you
            Can you please contact me at [protected]@ gmail.com
            Sir, I have also faced a similar situation several times I also contacted Olx customer care no response from them. Have you got any response, Please reply
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              Ajikrish@123
              Dec 25, 2023
              Jan 11, 2024
              This thread was updated on Jan 11, 2024
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              A CISF person called Vivek Patel had posted an ad in OLX and I reached out to him. He sent me all his credentials via WhatsApp and asked me to pay an advance of 2000 INR for packing the scooter and sending it by an army vehicle. Subsequently he asked me to pay 7, 500 twice as registration fees. a total of 17, 00 was paid and then he vanished. This happened on Dec 3, 2023. OLX is a fraud company and must be reported as many more people will be scammed like this. The bank that received the money is KOTAK MAHINDRA, Gundasara, Rajkot . KKBK0003064. No one is able to help me.
              May 4, 2024
              Complaint marked as Resolved 
              Verified Support
              Jan 11, 2024
              OLX India Customer Care's response
              Dear OLX User,

              Unfortunately, it is not the experience we wish to create for any of our users.For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/search?utf8=%E2%9C%93&query=safety+tip or please write to [protected]@olx.in

              Thanks,
              Team OLX
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                Ayan@8830
                from Kanpur, Uttar Pradesh
                Dec 17, 2023
                Dec 19, 2023
                This thread was updated on Dec 19, 2023
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                Address: Shakti nagar,shuklaganj unnao, kanpur,up
                Website: www.olx.in

                I uploaded an ad for my old phone (which was later sold)
                I upload my ad it was successfully uploaded but a day later my account was suspended for no reason
                I'm using my mother number but it's not logining
                Please help I want to sell my pc
                My contact number:- [protected]
                May 4, 2024
                Complaint marked as Resolved 
                Verified Support
                Dec 19, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  M
                  Manikanta Keerthi
                  Dec 17, 2023
                  Dec 19, 2023
                  This thread was updated on Dec 19, 2023
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                  Address: Gannavaram airport, Vijayawada
                  Website: OLX

                  I don't know that account is suspicious and phone number is +[protected]

                  I have to see for buying bike on olx ...
                  I call to him the bike deatails has to send to me, then hesaid the bike will be parcel to my address, then send a travelling fee for 2100,
                  He said he a job cisf in Vijayawada gannavaram airport, then he transferred to Jammu,

                  I loss 2100 rupees please solve my problem 🙏
                  And that Paytm number is[protected]
                  +6 photos
                  May 4, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Dec 19, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  Unfortunately, it is not the experience we wish to create for any of our users.For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/search?utf8=%E2%9C%93&query=safety+tip or please write to [protected]@olx.in

                  Thanks,
                  Team OLX
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                    L
                    Letsgo.dilip
                    Dec 8, 2023
                    Dec 10, 2023
                    This thread was updated on Dec 10, 2023
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                    I have sold my honda city bearing reg TS09EQ0883 to Olx on 8 september 2023.
                    I was told there is a hold back of 10k rupees which i will receive after RC transfer to new owner. I have not yet received my pending amount after 90 days of sale despite repeated calls and emails and reminders.
                    Very careless nonchalant attitude
                    Apr 30, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 08, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We would like to extend our apologies for the unpleasant experience.

                    For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                    Thanks,
                    Team OLX
                    Verified Support
                    Dec 10, 2023
                    OLX India Customer Care's response
                    Dear OLX User,
                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olxautos.com along with the details. Please be rest assured, we are always there to help you.
                    Thanks,
                    Team OLX
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                      Namaaan bhardwaj
                      Dec 7, 2023
                      Dec 8, 2023
                      This thread was updated on Dec 8, 2023
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                      I want to purchase a bike i searched on olx i saw an ad of activa 125 the advertiser qas claiming to be a officer from cisf department of indian army i had a deal with him i sended money but i did not recived my bike and was a fraud advertiser i asked back for my money and i have not recovered my amount
                      Apr 30, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 08, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      Unfortunately, it is not the experience we wish to create for any of our users.

                      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                      Thanks,
                      Team OLX
                      I also have the account details his phone number and other details which i am psoting in inage

                      A fraud bike seller on olx - Comment #4132256 - Image #0
                      A fraud bike seller on olx - Comment #4132256 - Image #1
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                        S
                        Sanchit Juneja
                        Nov 16, 2023
                        Nov 18, 2023
                        This thread was updated on Nov 18, 2023
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                        Unblock my OLX account

                        Olx has banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted to sell some item. Kindly unblock it
                        Registered no- [protected]...
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                        G
                        Glodin
                        from Kochi, Kerala
                        Nov 16, 2023
                        Nov 16, 2023
                        This thread was updated on Nov 16, 2023
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                        Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002.

                        I have made purchase for featuring my ad for 30 days, as I checked my ad through other login id, it's still in the position it was earlier. It's marked as featured but still in the bottom. Contacted customer care but they said that sometimes it will be placed on top list and sometimes not. I was denied for a request of refund even on same day of purchase. It's like a misleading feature. Please don't fall for it
                        Apr 30, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 16, 2023
                        OLX India Customer Care's response
                        Dear OLX user,

                        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                          LakshmanVLR
                          from Bengaluru, Karnataka
                          Nov 15, 2023
                          Nov 16, 2023
                          This thread was updated on Nov 16, 2023
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                          Resolved

                          Address: OLX india
                          Website: olx.in

                          My account got suspended without knowing the reason. i tried contacting customer care by email but they are simply replying that they cant do anything in this. Request you to unblock my account, My registered contact number is [protected] and email id : [protected]@gmail.com
                          Apr 30, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 16, 2023
                          OLX India Customer Care's response
                          Dear OLX User,
                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
                          Thanks,
                          Team OLX
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                            Shrihari Deshpande
                            Nov 14, 2023
                            Nov 15, 2023
                            This thread was updated on Nov 15, 2023
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                            Resolved

                            Dear Sir,
                            I do not find any reason for the suspension of my account vide my phone numbers [protected], [protected], [protected] etc. Please do the needful.
                            Apr 30, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 15, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              epay
                              Nov 13, 2023
                              Nov 15, 2023
                              This thread was updated on Nov 15, 2023
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                              Address: mumbai

                              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                              May 6, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 15, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                aprajita bagchi
                                from Bengaluru, Karnataka
                                Nov 13, 2023
                                Nov 15, 2023
                                This thread was updated on Nov 15, 2023
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                                Refund due to multiple fraud users

                                14th October 2023.

                                A person named Nitin Kumar - [protected] posed as a potential buyer n duped me of 2.27 lakhs. He was acting like a victim trying to send me money through QR Code and then started shouting and abusing saying 'lagta hai tum ambani ki beti ho n bahut paise hai tumhare pass. ' he called other fraudsters to shout n abuse me to get money n then he started forcing me to withdraw money from other bank accounts....
                                +8 photos
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                                Devasis Gupta
                                Nov 7, 2023
                                Nov 8, 2023
                                This thread was updated on Nov 8, 2023
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                                Resolved

                                I sold my car through OLX in November 2019. OLX signed all the documents receiving the car but said that registration to the new buyer would take 2 months at least as they had to find a buyer and get all the details. Since then the registration has not taken place inspite of repeated complaints to OLX. In the meantime the car has been sold to a buyer who is incurring traffic violations during the last 3 years. I have been receiving challans from the police. I have written to OLX about this but there has been no action. The car number is WB 06 5128.
                                May 4, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 07, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                Thanks,
                                Team OLX
                                Verified Support
                                Nov 08, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                Email - [protected]@olxautos.com
                                Number - +91 [protected]

                                Warm Regards,
                                Team OLX
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                                  saras rawat
                                  Nov 6, 2023
                                  Jan 11, 2024
                                  This thread was updated on Jan 11, 2024
                                  Resolved
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                                  Resolved

                                  Car sold but still reflecting under my name/ Hold amount not disbursed

                                  Hi

                                  I have sold my car to OLX Autos. They hold the ampunt of RS 12000 which they confirmed that they would be releasing it when the car will be sold to the new customer. The concering point is that the car has been sold to the new owner, yet it is reflecting under my name and also i have not recieved the amount of 12000 which they promised to pay once the car will be sold.

                                  I have all the relevant documents and...
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