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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 2

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A
abooaj
from Kozhikode, Kerala
Feb 3, 2024
Feb 3, 2024
This thread was updated on Feb 3, 2024
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I have bought and sold stuff on OLX. No fraud or click-baiting can be seen in my post. OLX banned my phone number first and then my email. I reached out to them to unban my account but they gave a generic response. It is not even a human responding to the email. Just because a buyer reports me for not lowering my price is not a reason to ban my account (I hope that is the reason as OLX never shares why because it is not a human responding to our email).

OLX should give a fair chance to both parties before banning an account.
Apr 30, 2024
Complaint marked as Resolved 
Verified Support
Feb 03, 2024
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    S
    saras rawat
    Jan 28, 2024
    Jan 31, 2024
    This thread was updated on Jan 31, 2024
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    Hi Sir,

    Want to bring a serious concern to your notice . Its been more than 7 months now that i have sold my car to OLX autos. I sold my car to OLX autos in jul 2023. Still after more than 6 months, my car still shows registration under my name. The company has sold the car to some dealer in saharanpur. Even after marerking so many complaints, there is no official from OLX to resolve my concern.

    I have all the relevant documents which says that i have sold my car to OLX. My amount of rs 12000 have also not been dispursed to me till now.

    I would rerquest the government officials to take serious action against this fraud company as this is brining me and family serious concerns and tension that the car stills reflects under my name in the registration .
    I would also like to acknowledge that if any thing wrong happens with the car, then i wont be held liable to the same and only OLX would be held accountable for any mishappening.

    Details of my car is as follow- Hyundai elite I-20, dark grey color - Car no- UP-14-DW-0148.

    Please mark register my complaint and request your suppport to take serious legal action against the company- OLX
    May 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Jan 29, 2024
    OLX India Customer Care's response
    Dear Saras,

    We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
    I saras can you also write me as iam facing similar issue
    [protected]@gmail.com
    RahmathullaVK's reply, Feb 21, 2024
    Sir Please write me, I am also facing similar issues [email protected]
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      K
      kuldeep20enator
      Jan 28, 2024
      Feb 14, 2024
      This thread was updated on Feb 14, 2024
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      I have sold my car to olx auto last year march
      As of now its more than 180 days had passed and till now my Rc transfer activity is not started
      Failed to get any response from customer care
      Verified Support
      Jan 29, 2024
      OLX India Customer Care's response
      Dear OLX user,

      We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
      Feb 14, 2024
      Updated by kuldeep20enator
      Hi again
      After sending the details in suggested email
      Id i havnt got any response from past 2 weeks
      Can anyone suggest what i can do to resolve this issue
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        V
        vasusiripi
        from Chennai, Tamil Nadu
        Jan 5, 2024
        Jan 11, 2024
        This thread was updated on Jan 11, 2024
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        Address: https://www.olx.in/
        Website: www.olx.in

        My Dear Consumers Complaints team,

        Can you please help me to get refund.
        I purchased OLX Sell Fast services with rupees INR 899. and after that no one contacted me to purchase my bike so I changed the location i though i will get more people could be contact but no one contacted me after that I called OLX customer support and they said the Sell Fast service has been removed, due to location change reason, and said to repurchase.

        I requested i keep with same location please active the service (Tirupati) But denied the my request.

        I ask the 899 rupees refund they said not possible to give the refund.

        registered mail id: [protected]@gmail.com
        Purchased on 04/Jan/2024

        I did not used the services and paid money not giving the refund. kindly help me to get refund.
        +1 photos
        May 4, 2024
        Complaint marked as Resolved 
        Verified Support
        Jan 11, 2024
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you.
        Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
        Thanks,
        Team OLX
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          S
          s.kakhil
          Jan 3, 2024
          Feb 11, 2024
          This thread was updated on Feb 11, 2024
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          Hi Team,
          I have sold by car to OlX autos in July 2023, but till now RC transfer is not done. While contacting the company, it says that company is not in operation. The car is being used on a daily basis as it’s GPS is connected through my google account:
          What should I do now, please help me.
          May 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Jan 11, 2024
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

          Email - [protected]@olxautos.com
          Number - +91 [protected]

          Warm Regards,
          Team OLX
          Hi there

          As am also facing similar issue so i like to contact you
          Can you please contact me at [protected]@ gmail.com
          Sir, I have also faced a similar situation several times I also contacted Olx customer care no response from them. Have you got any response, Please reply
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            A
            Ajikrish@123
            Dec 25, 2023
            Jan 11, 2024
            This thread was updated on Jan 11, 2024
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            A CISF person called Vivek Patel had posted an ad in OLX and I reached out to him. He sent me all his credentials via WhatsApp and asked me to pay an advance of 2000 INR for packing the scooter and sending it by an army vehicle. Subsequently he asked me to pay 7, 500 twice as registration fees. a total of 17, 00 was paid and then he vanished. This happened on Dec 3, 2023. OLX is a fraud company and must be reported as many more people will be scammed like this. The bank that received the money is KOTAK MAHINDRA, Gundasara, Rajkot . KKBK0003064. No one is able to help me.
            May 4, 2024
            Complaint marked as Resolved 
            Verified Support
            Jan 11, 2024
            OLX India Customer Care's response
            Dear OLX User,

            Unfortunately, it is not the experience we wish to create for any of our users.For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/search?utf8=%E2%9C%93&query=safety+tip or please write to [protected]@olx.in

            Thanks,
            Team OLX
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              A
              Ayan@8830
              from Kanpur, Uttar Pradesh
              Dec 17, 2023
              Dec 19, 2023
              This thread was updated on Dec 19, 2023
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              Address: Shakti nagar,shuklaganj unnao, kanpur,up
              Website: www.olx.in

              I uploaded an ad for my old phone (which was later sold)
              I upload my ad it was successfully uploaded but a day later my account was suspended for no reason
              I'm using my mother number but it's not logining
              Please help I want to sell my pc
              My contact number:- [protected]
              May 4, 2024
              Complaint marked as Resolved 
              Verified Support
              Dec 19, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                M
                Manikanta Keerthi
                Dec 17, 2023
                Dec 19, 2023
                This thread was updated on Dec 19, 2023
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                Address: Gannavaram airport, Vijayawada
                Website: OLX

                I don't know that account is suspicious and phone number is +[protected]

                I have to see for buying bike on olx ...
                I call to him the bike deatails has to send to me, then hesaid the bike will be parcel to my address, then send a travelling fee for 2100,
                He said he a job cisf in Vijayawada gannavaram airport, then he transferred to Jammu,

                I loss 2100 rupees please solve my problem 🙏
                And that Paytm number is[protected]
                +6 photos
                May 4, 2024
                Complaint marked as Resolved 
                Verified Support
                Dec 19, 2023
                OLX India Customer Care's response
                Dear OLX User,

                Unfortunately, it is not the experience we wish to create for any of our users.For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/search?utf8=%E2%9C%93&query=safety+tip or please write to [protected]@olx.in

                Thanks,
                Team OLX
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                  L
                  Letsgo.dilip
                  Dec 8, 2023
                  Dec 10, 2023
                  This thread was updated on Dec 10, 2023
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                  I have sold my honda city bearing reg TS09EQ0883 to Olx on 8 september 2023.
                  I was told there is a hold back of 10k rupees which i will receive after RC transfer to new owner. I have not yet received my pending amount after 90 days of sale despite repeated calls and emails and reminders.
                  Very careless nonchalant attitude
                  Apr 30, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Dec 08, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We would like to extend our apologies for the unpleasant experience.

                  For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                  Thanks,
                  Team OLX
                  Verified Support
                  Dec 10, 2023
                  OLX India Customer Care's response
                  Dear OLX User,
                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olxautos.com along with the details. Please be rest assured, we are always there to help you.
                  Thanks,
                  Team OLX
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                    N
                    Namaaan bhardwaj
                    Dec 7, 2023
                    Dec 8, 2023
                    This thread was updated on Dec 8, 2023
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                    I want to purchase a bike i searched on olx i saw an ad of activa 125 the advertiser qas claiming to be a officer from cisf department of indian army i had a deal with him i sended money but i did not recived my bike and was a fraud advertiser i asked back for my money and i have not recovered my amount
                    Apr 30, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 08, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    Unfortunately, it is not the experience we wish to create for any of our users.

                    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                    Thanks,
                    Team OLX
                    I also have the account details his phone number and other details which i am psoting in inage

                    A fraud bike seller on olx - Comment #4132256 - Image #0
                    A fraud bike seller on olx - Comment #4132256 - Image #1
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                      S
                      Sanchit Juneja
                      Nov 16, 2023
                      Nov 18, 2023
                      This thread was updated on Nov 18, 2023
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                      Unblock my OLX account

                      Olx has banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted to sell some item. Kindly unblock it
                      Registered no- [protected]...
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                      G
                      Glodin
                      from Kochi, Kerala
                      Nov 16, 2023
                      Nov 16, 2023
                      This thread was updated on Nov 16, 2023
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                      Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002.

                      I have made purchase for featuring my ad for 30 days, as I checked my ad through other login id, it's still in the position it was earlier. It's marked as featured but still in the bottom. Contacted customer care but they said that sometimes it will be placed on top list and sometimes not. I was denied for a request of refund even on same day of purchase. It's like a misleading feature. Please don't fall for it
                      Apr 30, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 16, 2023
                      OLX India Customer Care's response
                      Dear OLX user,

                      We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                        L
                        LakshmanVLR
                        from Bengaluru, Karnataka
                        Nov 15, 2023
                        Nov 16, 2023
                        This thread was updated on Nov 16, 2023
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                        Address: OLX india
                        Website: olx.in

                        My account got suspended without knowing the reason. i tried contacting customer care by email but they are simply replying that they cant do anything in this. Request you to unblock my account, My registered contact number is [protected] and email id : [protected]@gmail.com
                        Apr 30, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 16, 2023
                        OLX India Customer Care's response
                        Dear OLX User,
                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
                        Thanks,
                        Team OLX
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                          Shrihari Deshpande
                          Nov 14, 2023
                          Nov 15, 2023
                          This thread was updated on Nov 15, 2023
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                          Resolved

                          Dear Sir,
                          I do not find any reason for the suspension of my account vide my phone numbers [protected], [protected], [protected] etc. Please do the needful.
                          Apr 30, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 15, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            E
                            epay
                            Nov 13, 2023
                            Nov 15, 2023
                            This thread was updated on Nov 15, 2023
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                            Resolved

                            Address: mumbai

                            Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                            May 6, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 15, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              A
                              aprajita bagchi
                              from Bengaluru, Karnataka
                              Nov 13, 2023
                              Nov 15, 2023
                              This thread was updated on Nov 15, 2023
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                              Refund due to multiple fraud users

                              14th October 2023.

                              A person named Nitin Kumar - [protected] posed as a potential buyer n duped me of 2.27 lakhs. He was acting like a victim trying to send me money through QR Code and then started shouting and abusing saying 'lagta hai tum ambani ki beti ho n bahut paise hai tumhare pass. ' he called other fraudsters to shout n abuse me to get money n then he started forcing me to withdraw money from other bank accounts....
                              +8 photos
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                              Devasis Gupta
                              Nov 7, 2023
                              Nov 8, 2023
                              This thread was updated on Nov 8, 2023
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                              Resolved

                              I sold my car through OLX in November 2019. OLX signed all the documents receiving the car but said that registration to the new buyer would take 2 months at least as they had to find a buyer and get all the details. Since then the registration has not taken place inspite of repeated complaints to OLX. In the meantime the car has been sold to a buyer who is incurring traffic violations during the last 3 years. I have been receiving challans from the police. I have written to OLX about this but there has been no action. The car number is WB 06 5128.
                              May 4, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 07, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                              Thanks,
                              Team OLX
                              Verified Support
                              Nov 08, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                              Email - [protected]@olxautos.com
                              Number - +91 [protected]

                              Warm Regards,
                              Team OLX
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                                saras rawat
                                Nov 6, 2023
                                Jan 11, 2024
                                This thread was updated on Jan 11, 2024
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                                Resolved

                                Car sold but still reflecting under my name/ Hold amount not disbursed

                                Hi

                                I have sold my car to OLX Autos. They hold the ampunt of RS 12000 which they confirmed that they would be releasing it when the car will be sold to the new customer. The concering point is that the car has been sold to the new owner, yet it is reflecting under my name and also i have not recieved the amount of 12000 which they promised to pay once the car will be sold.

                                I have all the relevant documents and...
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                                saras rawat
                                Nov 6, 2023
                                Nov 8, 2023
                                This thread was updated on Nov 8, 2023
                                Resolved
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                                Resolved

                                Hi,

                                This is to address that i have sold my car to OLX Autos in Jul-2023. Now the issue is that during the sell, they hold my amount of Rs 12000 and said that the same will be given to me when the car will be sold to the new owner. The issue is that the car has been sold to the new owner but the amount is still not given to me and noone from OLX Autos is picking up the call and also noone is answering from the customer service team. It is also assumed that the company has been shut down.

                                The car is also still registered under my name which is a bigger concern. I have all the documents, whatsapp chat where it is clearly mentioned that i have sold the car to OLX Autos.
                                Apr 30, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 07, 2023
                                OLX India Customer Care's response
                                Dear OLX User,
                                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
                                Thanks,
                                Team OLX
                                Verified Support
                                Nov 07, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                Thanks,
                                Team OLX
                                Verified Support
                                Nov 08, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                Email - [protected]@olxautos.com
                                Number - +91 [protected]

                                Warm Regards,
                                Team OLX
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                                  D
                                  Dghkkmkkj
                                  from Chalakudy, Kerala
                                  Nov 4, 2023
                                  Nov 6, 2023
                                  This thread was updated on Nov 6, 2023
                                  Resolved
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                                  Resolved

                                  Website: www.olx.com

                                  My OLX account was banned for no reason.
                                  May 6, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Nov 06, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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