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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 4

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V
Vitarak
Sep 12, 2023
Sep 13, 2023
This thread was updated on Sep 13, 2023
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Address: Mumbai

I was using OLX account through my mobile number [protected]. I haven't done any sales or purchase recently and I haven't done anything that is against the company's policy. But still my account is suspended for no reason. Kindly unlock my account.
May 6, 2024
Complaint marked as Resolved 
Verified Support
Sep 13, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    A
    anaya baby
    from Dongargaon, Chhattisgarh
    Sep 11, 2023
    Sep 12, 2023
    This thread was updated on Sep 12, 2023
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    Address: जिला न्यायालय दुर्ग

    I have bought Swift Dezire number CG 07 MB 0980 from your organization True Value by expressing confidence in it in the month of June by providing necessary documents and name transfer fee and paying the entire amount of the vehicle, but till now the name transfer process has not been done by the honor of the company. Has not been completed. For which I will be forced to take legal help, which I do not want. Please get this work done soon and inform us.
    [protected]
    Apr 30, 2024
    Complaint marked as Resolved 
    Verified Support
    Sep 12, 2023
    OLX India Customer Care's response
    Dear Raj,

    Thank you for sharing your concern with us.

    It seems that you have inadvertently contacted OLX, please note that we are a classified site and can help with you with information pertaining to OLX.

    For "True Value" related issues, we request you to contact the respective customer service team of "True Value".

    Hope the provided information helps.

    For further query or clarification write to us or call us on our customer care helpline from your registered mobile number.
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      A
      Abhi9088
      Sep 6, 2023
      Sep 7, 2023
      This thread was updated on Sep 7, 2023
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      In OLX I posted an ad regarding that ad I had a money urgent since I chosen to featured the ad and paid 149 for OLX but the ad didn’t get featured and there is no contact support also I emailed then also
      +1 photos
      May 1, 2024
      Complaint marked as Resolved 
      Verified Support
      Sep 06, 2023
      OLX India Customer Care's response
      Dear OLX User,

      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

      Thanks,
      Team OLX
      Verified Support
      Sep 07, 2023
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you.
      Please share the ad id with us on [protected]@olx.in .For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]-Items-Services-not-allowed-on-OLX
      Thanks,
      Team OLX
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        V
        vinayavj
        from Ambikapur, Chhattisgarh
        Sep 4, 2023
        Sep 4, 2023
        This thread was updated on Sep 4, 2023
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        Today I noticed that my account has been banned, reason for that I don't know yet but I think it's because of recently I complaint against a seller who was not replying any bargaining message and it got me angry.
        That's all I Know,

        Please activate (unban) my account
        May 1, 2024
        Complaint marked as Resolved 
        Verified Support
        Sep 04, 2023
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          D
          drums nar
          Sep 4, 2023
          Sep 4, 2023
          This thread was updated on Sep 4, 2023
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          My account suspended [protected] while i was online.. suddenly i was showing in red ad disabled by the user.
          Apr 30, 2024
          Complaint marked as Resolved 
          Verified Support
          Sep 04, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            D
            drums nar
            Sep 4, 2023
            Sep 4, 2023
            This thread was updated on Sep 4, 2023
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            Website: www.olx.in

            I was online viewing ads.. but during online only.. my account got supended
            May 1, 2024
            Complaint marked as Resolved 
            Verified Support
            Sep 04, 2023
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              B
              Babu neethidoss
              from PONDICHERRY, Puducherry
              Sep 2, 2023
              Sep 4, 2023
              This thread was updated on Sep 4, 2023
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              Address: Olx india

              Hi, I have been using OLX for many years . Suddenly they have blocked my account without any prior mail, notice or warning. When contacted the customer executive they telling they find suspicious activities, I'm a true and honest person, this account banned hurt my feelings very badly. Without any proof or evidence they banned my account.
              +1 photos
              Apr 30, 2024
              Complaint marked as Resolved 
              Verified Support
              Sep 04, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Verified Support
              Sep 04, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                I
                idpk
                Aug 29, 2023
                Aug 31, 2023
                This thread was updated on Aug 31, 2023
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                Address: Zafar Lodge, Muirabad

                My olx account was suspended. I am not able to access it. My registered email is [protected]@gmail.com. Please resolve it
                May 1, 2024
                Complaint marked as Resolved 
                Verified Support
                Aug 30, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
                Verified Support
                Aug 31, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  D
                  Dineshspd86
                  from Tirupur, Tamil Nadu
                  Aug 28, 2023
                  Aug 28, 2023
                  This thread was updated on Aug 28, 2023
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                  Hello I sold my car but still im getting calls from OLX Autos from this number "[protected]". They are calling 5-6 times a day even i said i doesn't require now.
                  May 1, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 28, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                  Thanks,
                  Verified Support
                  Aug 28, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                  Thanks,
                  Helpful
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                    B
                    Bharathi Chandran
                    from Chennai, Tamil Nadu
                    Aug 27, 2023
                    Aug 27, 2023
                    This thread was updated on Aug 27, 2023
                    Resolved
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                    Resolved

                    Account suspended and Couldn't login

                    My account got suspended and I couldn't login to my olx account...
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                    A
                    Abe111
                    from srinagar, Uttarakhand
                    Aug 23, 2023
                    Aug 23, 2023
                    This thread was updated on Aug 23, 2023
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                    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is abe.[protected]@gmail.com
                    May 1, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 23, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      R
                      Ranjan Bhowmick
                      from Port Blair, Andaman and Nicobar Islands
                      Aug 22, 2023
                      Aug 23, 2023
                      This thread was updated on Aug 23, 2023
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                      Address: OLX INDIA,MOMINPORE,KOLKATA-700023
                      Website: OLX

                      With reference to the above I would like to share my bad experience with your company till date my outstanding amount not credited in my A/C. I am writing regular mail to you regarding my outstanding amount but promise given by Mr.Kunal Singh and Mr.Manas Sibal that they going to pay me after 9th August. All false promises given by them no payment credited in my A/C I will never suggest anyone to deal with your company .What a bad experience I had with you all.Your call center takes complain but never solve the problem.Car is belong to Ms. Sumana Bhowmick today ticket ID no.78704 some number you share in mail ID that never works.So its my earnest request if you can slove my problem.
                      Dear OLX User,

                      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                      Email - [protected]@olxautos.com
                      Number - +91 [protected]

                      Warm Regards,
                      Team OLX
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                        S
                        Selvaraj Venkatesan
                        from Pune, Maharashtra
                        Aug 21, 2023
                        Aug 22, 2023
                        This thread was updated on Aug 22, 2023
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                        Olx requires ad packages but often rejects ads with incorrect descriptions. Emailing support results in bounced messages due to spam filters. The last option was to call their special number, which I tried. However, it is a paid call, and it takes at least 3 minutes to connect to an executive. After listening to their lengthy IVR lecture, the executive asks permission to put the call on hold to consult with their superior. They then come back at the 10th minute. Until then, you have to listen to all their ads for your own money. It is simple exploitation of the caller's time and money. I think we can not do anything about such exploitation in India. The irony is that the executive says he can not help in resolving the issue as we post under the wrong category. When I asked him to justify his statement taking the example of one of the rejected ads posted by me, he has very diplomatic justifications. I could tell that he didn't understand the item I was trying to post. He said he would arrange a call back with seniors and left us. The executives talked slowly, wasting time and causing frustration due to high call charges, before dropping the calls.
                        In my opinion, this platform is a scam that takes money from sellers for ad packages but only runs a limited number of ads due to hosting limitations. I recommend avoiding their ad packs and posting for free instead. I personally wasted INR 4000 on them.
                        +1 photos
                        Dear OLX User,

                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                        Thanks,
                        Team OLX
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                          S
                          Sachinlive
                          Aug 17, 2023
                          Aug 17, 2023
                          This thread was updated on Aug 17, 2023
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                          My account got banned for no reason. I haven't put any ads recently or had I committed any anti olx activities.
                          Please provide resolution.

                          Already this has been second time.
                          By the way forgot to mention the company OLX
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Helpful
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                            K
                            Kkdas50
                            Aug 17, 2023
                            Aug 20, 2023
                            This thread was updated on Aug 20, 2023
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                            Address: India
                            Website: Olx

                            Hi ..this is kanchan kumar das and I saw add in Kolkata in OLX for double bed and bargained for 8000/ . His name is G Govind kumar from Indian Army ( mob no. [protected]) and he sent me his identity card also !! But slowly slowly he sent me transport copy with Indian army logo .. with many excuses he took 11, 500/ and lastly said that GPS for my location is stopped, hence further 5000/ is required !! I lost total money but is is not delivered as I didn’t pay 5000/ .
                            Delivery boy identity also attached
                            +1 photos
                            Dear OLX User,

                            Unfortunately, it is not the experience we wish to create for any of our users.For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                            Thanks,
                            Team OLX
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                              D
                              deepsoumya
                              from Kolkata, West Bengal
                              Aug 15, 2023
                              Aug 16, 2023
                              This thread was updated on Aug 16, 2023
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                              I sold my car in the month of April to OLX Autos. The RC transfer is also done but they are not returning the holdback amount of Rs.10, 000. The Customer support just keeps telling me that they will get back to me within 24/48/72 hours but there is no response at the end of the day. The Sales executive said he has released the amount from his end.

                              This is highly unprofessional and seems like a scam as if OLX Autos is keeping the holdback amount of many customers and building a fortune on it.

                              OLX India if you are looking at this please try to resolve it.
                              Dear OLX User,
                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).
                              Warm Regards,
                              Team OLX
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                                R
                                rajkumar.natarajan
                                from Hosur, Tamil Nadu
                                Aug 14, 2023
                                Aug 20, 2023
                                This thread was updated on Aug 20, 2023
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                                Website: OLX.in

                                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some sports items to sell and service to sell email id is n.[protected]@gmail.com
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  B
                                  bsk3
                                  Aug 10, 2023
                                  Aug 12, 2023
                                  This thread was updated on Aug 12, 2023
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                                  Someone else is using my phone number in OLX

                                  Website: OLX website

                                  When I log into OLX, I get a message that someone else tksubramaniam is using my phone number in OLX. I am worried, what is someone else doing and how it can happen in OLX.

                                  Further I get this message:
                                  The phone number you're trying to use is already associated with another OLX account. You should log in the other account and log out from the current one....
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                                  R
                                  Ravi0817
                                  Aug 5, 2023
                                  Aug 6, 2023
                                  This thread was updated on Aug 6, 2023
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                                  Hi,

                                  I tried to sell my car with olxauto and i was promised the price of 2L and took all the personal documents from me for processing. When it came to releasing the finance, they are now quoting 30k less than agreed amount. Isn’t this purely cheating?

                                  Regards
                                  Ravi
                                  Dear OLX User,

                                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                  Thanks,
                                  Team OLX
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                                    Ritanshu99
                                    from Bhopal, Madhya Pradesh
                                    Aug 4, 2023
                                    Aug 6, 2023
                                    This thread was updated on Aug 6, 2023
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                                    Address: Bhopal

                                    I made a payment to olx to make my ad featured and sell faster but just after I did payment in 6 min exact my account got ban no customer care no. Is working
                                    Big scam from olx side
                                    Taken money and then banned me

                                    Phone no. [protected]
                                    Mail:- college.[protected]@gmail.com
                                    Upi ref :[protected]
                                    +1 photos
                                    Dear OLX user,

                                    We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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