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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 12

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R
Raja Kshathriya
from Bengaluru, Karnataka
Apr 20, 2018
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Address: Bangalore, Karnataka, 562123
Website: [email protected]

I have order cotton men's formal shirt set of 5 qty in the price of 1099/- .i have recive the materials in 19/04/2018.but materials are bad quality and very poor.its also be dirty of the clothes .size are not same.and most imp is colur mismatch . Please return the materials and repay the my money. Order code ; CIN1461247
Apr 20, 2018
Updated by Raja Kshathriya
Clothes are bad quality and size are different and colur also different and also stiching is very poor. I don't want this materials please return to my order and repay my money
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    J
    Jagadish Ashwin
    from Mulki, Karnataka
    Apr 19, 2018
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560061
    Website: Facebook

    Hi, my name is jagadish. I have ordered 5 london looks shirts on online clues for rs.1099. The product was delivered on 18/04/18. But shirts were of different designs compared to which i saw while placing my order & its only 4 shirts. Further some shirts were torn. Please help me get the refund of my money. Inv no.[protected] order no. Bsj144577.. I never expected this kind of cheating from this site. Very disappointed looking at the poor quality and irresponsibility of the seller...
    +1 photos
    May 22, 2018
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Apr 21, 2018
    OnlineClues Customer Care's response
    Dear Customer,
    This product is not related to us Please check the company name on the courier packet. Our shipper name is Spark International.
    Onlineclues customer care team.
    My has changed, I did not say to bring it
    Paking is not a weaker and unemployed, so I'm asking for my clothes
    Sorry to mistake to select this combo pack. Please my order cancel. To my address ...I am sorry to next time carful
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      K
      Kapilbro
      from Sitarganj, Uttarakhand
      Apr 18, 2018
      Resolved
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      Resolved

      Website: Onlineclues.com

      I want to return pack of 5 shirts because quality is so cheaper and i dont like it please respond i think i cheated by this website and it is a fraud website
      +1 photos
      May 29, 2018
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Apr 18, 2018
      Updated by Kapilbro
      Return my order and refund my money
      Apr 23, 2018
      Updated by Kapilbro
      Please refund my money i am getting tired
      Verified Support
      Apr 27, 2018
      OnlineClues Customer Care's response
      Dear Customer,
      Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
      Thanks & Regards,
      Onlineclues Team
      Apr 28, 2018
      Updated by Kapilbro
      Ok
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        A
        AKSHATA LOKE
        from Mumbai, Maharashtra
        Apr 18, 2018
        Resolved
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        Resolved

        Address: 400064

        I brought london looks pack of 6 t shirt size is xl but size is not accurate and i want to do change the t shirt size xxl otherwise i want to money return my order.
        And my order no is cin144849
        Order value 849
        Kindly change the t shirt size as soon as possible i requeste u replace the order of above detail.
        I hope so we will reply my return policy.
        Jun 2, 2018
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Apr 21, 2018
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
        Thanks & Regards,
        Onlineclues Team
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          A
          AKSHATA LOKE
          from Mumbai, Maharashtra
          Apr 18, 2018
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          Address: 400064

          I brought London looks pack of 6 t shirt size is xl but size is not accurate xl I want replace the t shirt size XXL otherwise I want to money return
          My order no is CIN1441489
          Order value 849
          Order cash on delivery
          Akshata loke
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            G
            Gajanan Pinjarkar
            from Panaji, Goa
            Apr 17, 2018
            Resolved
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            Resolved

            Yesterday I had received shirt, but this not as per my requirement. I had received Red, Pale green & dark cream colours shirt. These type of not any combo available in your website. Then why should you send this shirts.I had place order sky blue colour combo. Material high quality Lenin cotton. But you send pure cotton shirts. Please replace my order as per my order I had give.

            Thanks & Regard
            Gajanan Pinjarkar
            [protected]
            +2 photos
            May 26, 2018
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Apr 17, 2018
            Updated by Gajanan Pinjarkar
            I had place order to Onlinecluse. My order is high quality Lenin cotton shirts and my order no. is CIN1450034. I place order combo of sky blue combination. But your company send me Red, Cream and pale Green pure cotton shirts. First time I place order and company send this. Before of this many items I had purchased through Filpkart & there not come any problem. Sir please replace my order as per my requirements. This type of no any combo available in your website.

            Thanks & Regards

            Gajanan Pinjarkar
            [protected]
            Verified Support
            Apr 21, 2018
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
            Thanks & Regards,
            Onlineclues Team
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              V
              vickyshanthi
              from Chennai, Tamil Nadu
              Apr 17, 2018
              Resolved
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              Resolved

              Address: 600053
              Website: onlineclues.com

              Hi team,
              I have purchased the shirts from online clues.com, but which product i have ordered that is not received as per the description.
              So i want returned that product and i need refund for the same. But i am trying to calling them 10-20 times, but there is no response from online clues.com, please take follow up and inform me for further through email or mobile.

              My order id - CIN1450203
              +1 photos
              May 23, 2018
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Apr 13, 2018
              aayyyypppaa's response
              i want to change size of my shirts
              Apr 13, 2018
              aayyyypppaa's response
              change my product
              Apr 13, 2018
              aayyyypppaa's response
              mane london looks company ki 5 shirts order ki thi jinka colour bhi alag aya h or size bhi bda aya h so please change kr do
              Verified Support
              Apr 21, 2018
              OnlineClues Customer Care's response
              Dear Customer,
              Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
              Thanks & Regards,
              Onlineclues Team
              My name is mukesh Kumar Patel. My email [protected]@gmail.com .l bought to this jeans paint but company is small size as compare other company . I request to this jeans are changes.
              I want to change the size of my shirts of johns player company. i want that uyou will send me the size of shirt small l size
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                D
                Dhamarauppula Raju
                from Hyderabad, Telangana
                Apr 17, 2018
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                Address: Hyderabad, Andhra Pradesh, 500034

                I have ordered the a package of 5 cotton shirts @1099. The product is so bad that i can not use it. The order number cin1453859. Kindly take that order back and refund my money.
                +1 photos
                Apr 11, 2018
                Ravi Shankara jaiswal's response
                Very cheap quality please refund my money
                Apr 17, 2018
                Updated by Dhamarauppula Raju
                I Have ordered the a package of 5 cotton shirts @1099.the product is so bad that I can not use it. The order number CIN1453859. Kindly take that order back and refund my money.

                Very cheap quality please refund my money
                Id: Awb #[protected]
                Oder placed on: 6-4-2018
                Product not upto mark. If return not taken, a fir has to b filed
                Please return my product i am not satisfied with this product of 5 men shirt.
                Invoice no-SI 00225842
                Order no.-CIN1456339
                GSTIN 06ACZFS1494H1ZF
                Order date-14 april 2018
                Phone no.-[protected]
                [protected]@gmail.com

                package of 5 cotton shirts @1099-not in good condition - Comment #3073839 - Image #0
                I have ordered 5 London shirts but it's have bad quality and not the same product I want to buy these are different from I have order then I want my refund quickly...
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                  S
                  Saby Kala
                  from Delhi, Delhi
                  Apr 17, 2018
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                  Address: Kutch, Gujarat, 370140

                  I ordered combo of 3 london looks branded mid rise slim fit denim jeans. The size pant is not upto my size. Change the size of the pant 34 to 36.
                  The seller is spark international, haryana.
                  The invoice no. Si 00224285,
                  Phone no. [protected]
                  Mail id : [protected]@gmail.com
                  Pls change size into 36 at the earliest
                  +1 photos
                  I had booked London check shirts combo of 5.but I have recieved another check shirts combo of 5 .so I need return my product what I have received than please refund my money
                  Vanga venkatesh
                  jvassociates, near orenge xerox center, opp district court
                  nizamabad
                  [protected]
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                    R
                    Reign Sanu
                    from Tehri, Uttarakhand
                    Apr 16, 2018
                    Resolved
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                    Resolved

                    Address: Dehradun, Uttarakhand, 248002
                    Website: onlineclues.com

                    I have ordered the 05 shirt on onlineclues.com the invoice number is SI00224750 dated 1304.2018 but we have received the 05 shirt in different colour. The colour has change not according my choice. So i want return the colour of 05 shirt and please send me on my choice colour we ordered them. I want this colour we have ordered

                    thanking you

                    ajeet kumar
                    mob [protected]
                    Address-Cantt general hospital, near aps school, clement town
                    +1 photos
                    Jun 2, 2018
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Apr 16, 2018
                    Updated by Reign Sanu
                    I have ordered the 05 shirt on onlineclues.com the invoice number is SI00224750 dated 1304.2018 but we have received the 05 shirt in different colour. The colour has change not according my choice. So i want return the colour of 05 shirt and please send me on my choice colour we ordered them. I want this colour we have ordered

                    Verified Support
                    Apr 21, 2018
                    OnlineClues Customer Care's response
                    Dear Customer,
                    Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                    Thanks & Regards,
                    Onlineclues Team
                    I am not contact this webside.. Beause this webside number is wrong... Only 7 days policy return.. I am not contatct tjis webside... Plzz help me... This product is damage and so bad.. I need return this product...
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                      A
                      arvindAhir
                      from Bardoli, Gujarat
                      Apr 16, 2018
                      Resolved
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                      Resolved

                      Hi team,
                      I have purchased the shirts from online clues.com, but which product i have ordered that is not received as per the description.
                      So i want returned that product and i need refund for the same. But i am trying to calling them 10-20 times, but there is no response from online clues.com, please take follow up and inform me for further through email or mobile.

                      My order id - cin1447886 and order date apr 6, 2018 2:23:09 pm
                      May 31, 2018
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 21, 2018
                      OnlineClues Customer Care's response
                      Dear Customer,
                      Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                      Thanks & Regards,
                      Onlineclues Team
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                        R
                        from Pune, Maharashtra
                        Apr 14, 2018
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                        Address: Nagpur, Maharashtra, 440006
                        Website: Onlinecluse.com

                        Dear

                        Wrong product delivered on my address
                        I ordered difrant product 5 shirts as per your showing ad
                        I have a pic delivered shirt & unboxing video & attached your showing ad pic
                        +2 photos
                        Apr 14, 2018
                        Updated by [email protected]
                        Wrong product delivered as per I ordered this is not a same product as per I ordered & quality

                        Apr 14, 2018
                        Updated by [email protected]
                        Submitted

                        Apr 14, 2018
                        Updated by [email protected]
                        Submitted
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                          P
                          praveen kumar sen
                          from Basi, Rajasthan
                          Apr 13, 2018
                          Resolved
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                          Resolved

                          Address: Sri Ganganagar, Rajasthan

                          Order date 7/04/2018
                          received order 13/04/2018
                          order ID BSJ134687
                          I have ordered combo of 3 denim casual shirts but the shirts are not same witch is in the picture.
                          The quality of shirts are very rough and cheep. I want to return this product and refund my money.
                          +1 photos
                          Jun 1, 2018
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 21, 2018
                          OnlineClues Customer Care's response
                          Dear Customer,
                          This product is not related to us Please check the company name on the courier packet. Our shipper name is Spark International.
                          Onlineclues customer care team.
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                            P
                            pandiyanasha
                            from Chennai, Tamil Nadu
                            Apr 16, 2018
                            Resolved
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                            Resolved

                            Address: 600100

                            The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money my Orderno CIN1450368 I pandiyan from india ill order 5 shirts but Material shown in image are different which is I received. Material design, color is different or material quality so poor. I want my order return now.
                            please return my money
                            May 29, 2018
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Apr 16, 2018
                            Updated by pandiyanasha
                            I m pandiyan..i hav ordered 5 pure
                            cotton shirts of xl size vide order no.CIN1450368 nd got the same on ..i hav ordered xl size which is usually i wear..but the size is too short nd the stuff is not of cotton ..i did nt like it even if someone give free of cost..u r therefore requested to get the same back at the earliest nd reimburs my payment pl.
                            Apr 17, 2018
                            suzeethnani's response
                            I have ordered a wrong product soo please cancel my ordered

                            Verified Support
                            Apr 21, 2018
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                            Thanks & Regards,
                            Onlineclues Team
                            I have ordered the wrong product soo please cancel my order CIN1466419 product

                            colour and size changed - Comment #3070361 - Image #0
                            My all shirts clour has been changed so plz change my shirts . I think that's not good .So plz tell me how can change it .

                            colour and size changed - Comment #3070388 - Image #0
                            I didn't have so many products because already I have booked the product so cancel the one order .the product is booked once and also I am placed the order second time so in this time I cancelled the product which I upload the pictures .so verify my order and cancelled it.

                            colour and size changed - Comment #3070405 - Image #0
                            The product quality is poor and the material is waste I want my money back

                            colour and size changed - Comment #3070424 - Image #0
                            colour and size changed - Comment #3070424 - Image #1
                            If possible please change the product n send actual one.it will show ur company's goodwill n fame so that I can suggest other to buy product from you.
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                              S
                              shivam kumar goel
                              from Agra, Uttar Pradesh
                              Apr 13, 2018
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                              Address: Meerut, Uttar Pradesh, 250002

                              I want to cancel my order because i am going to out of station for 6 month. My order id CIN1454750.I want to cancel my order because i am going to out of station for 6 month. My order id CIN1454750.And i m comming after 6 month than i order agian this product...
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                                S
                                Sanjay Sasane
                                from Akot, Maharashtra
                                Apr 11, 2018
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                                Website: www.onlineclues.com

                                Product (shirts) is totally different in design from the show in image of your site.very bad & Quality
                                & Coulor u dispach the product ..plz return this product..
                                +1 photos
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                                  V
                                  vikas babniya
                                  from Delhi, Delhi
                                  Apr 11, 2018
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                                  Address: Ghaziabad, Uttar Pradesh, 201009
                                  Website: www.onlineclues.com

                                  Jo shirt ka order maine kiya tha vo shirt mujhe nahi de gai but us ke badle mujhe dushri shirt send kar de gai so please jo shirt maineonline book ki the mujhe vo he shirt send kare koi aur colour ya desigen ki shirt mujhe na send kare.
                                  Apr 11, 2018
                                  Updated by vikas babniya
                                  Jo shirts ka order maine kiya tha mujhe vo shirts nahi send ki gai but us ke badle mujhe diffrent colour aur diffrent desigen ki shirts send kar de gai so please jis colour aur desigen ki shirts maine online book ki the mujhe vo he shirts send kare thanks

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                                    L
                                    Lalit Pandet
                                    from Agra, Uttar Pradesh
                                    Apr 11, 2018
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                                    Address: 282001
                                    Website: Online clues

                                    Jo shirt meine order ki thi bo nhi aahi he difreant he london look printed shirt order ki thi size xl kiya tha xxl ha gha he jiski cost 1099 rupees he meine 2 baar compand ki thi order return ker le 23/03/2018 cin1420747
                                    +3 photos
                                    Apr 11, 2018
                                    Updated by Lalit Pandet
                                    Return
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                                      Yioh
                                      from Cherthala, Kerala
                                      Apr 11, 2018
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                                      Address: 600089
                                      Website: Gmail

                                      Hi i am sivaraj i ordered london look men's 5 cotton checked shirts my invoice no si 00221378 i want return this product because this product is totally changed different color i shown image in ur website so pls return this product i am very disappointed the product pls return fast
                                      +1 photos
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                                        S
                                        Susanta9733
                                        from Kolkata, West Bengal
                                        Apr 10, 2018
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                                        Address: Hisar, Haryana, 125005
                                        Website: Onlineclues.com

                                        I am susanta dey from kolkata, i order london looks 5 men's cotton check shirts, my invoice no is : si 00218711, cin1438914, i want return the product because the product is totally different that i receive to website shown image.. Very bad colour please return.
                                        +1 photos
                                        Wrong size
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