OnlineClues Complaints & Reviews

Address: Hisar, Haryana, 125005

This is tarique from patna. I ordered a product on this site 8th of june 2018 and it deliverd today itself the product colour is different and quality is worst i was not satisfied with this product. Order id of this product is cin1532598 and i want to return it please return this product and release payment as soon as possible. And also inform me soon.

Jul 31, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jun 16, 2018

Updated by tahir786 Return my order. As soon as possible.

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125005

Order id - si 00273202
Ordered date - 12.06.2018
Delivered date - 16.06.2018
Item name - london looks mens 10 round neck printed t. Shirts

Amount - 1299
Reason for return - very bad quality

Please return my amount
Displayed t shirt very different, what i received product. Mentioned easy return, but there is no option to return. Please do the needful.

+1 photos

Aug 1, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Mathura, Uttar Pradesh, 281001

Dear sir/mam

I want to return my product as soon as possible. I am not satisfy with this product and i want to refund my money as soon as possible. My product invoice no. Si 00269818 sku code ll5s_print2. London looks branded 5. Printed cotton shirts. Courier name dotzot tracking no.[protected] request you to please refund my money as soon as possible.
Request you to please pick this product at my home address. Deepak chaturvedi s/o nandlal chaturvedi house no. 1. Near swaminarayan temple kampu ghat mathura 281001

Regards
Deepak chaturvedi
[protected]

Jul 31, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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DotZot Customer Care

from Mumbai, Maharashtra

Jun 21, 2018

Dear Deep,

We wish to inform you that DotZot is the delivery partner for your order booked through Shipper. However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely
Customer Service - DotZot

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Address: Hyderabad, Andhra Pradesh, 500009

Website: www.spikeinternational.com or onlineclues.com

Hello complaints forum, i have ordered shirts for the cost of 1099 and the products are cheap quality and what they displayed in the shopping cart is not same what i have delivered. You can check their website and know the comments how they are cheating the public. Please look over this company frauds. I tried to return the product and i tried to call the customer service number but it is not connecting and i put an email to them but there is no proper response from them. I need my refund back can you please help me with this.

Aug 7, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jun 15, 2018

Updated by Kiranjack Please refund my money and help me in this and my order no:CIN1534896 and invoice no:SI 00270501

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Sir,
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details: Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Thanks & Regards
Onlineclues team.
Contact: [protected], [protected]

Jun 27, 2018

Updated by Kiranjack Hello,
Thanks for your response.
Order I'd: CIN1534896
Ph no:[protected]
Mail id:[protected]@gmail.com

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K

Kiranjack

from Hyderabad, Telangana

Jun 26, 2018

Hello,
Thanks for your response.
I have ordered 5pack of shirts cost 1099 and the product was so cheap in quality and the product is unmatched what I have ordered. So please refund my money ASAP.Below are the order details.

Order ID:CIN1534896
Ph no:[protected]
[protected]@gmail.com

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Address: 506006

Website: Online clues

Sir i have received this order on 14th june actually these t shirts are plzz return to your company because t shirts are very bad nd these are not matching colour size designs soo return product or return i orderd t shirts my address is ntr nagar enumamula warangal telangana invoice no si 00269200 nd oreder awb[protected]

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Address: Chittoor, Andhra Pradesh, 517501

Website: Online clues

Dear sir,
I have received my order on[protected]. I have to return my order immediately because the shirts are very bad and not came wich i was booked. The product also very bad and big size to me.
So please take return and give my money urgent
Name:chandu cherry
Order id :[protected]
To return my money to this address and take ur product
Chandu cherry
20-3-6/16, siva jyothi nagar
Tirupati, andhra pradesh
Ph no:[protected]
Pin code:517501

Aug 4, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Customer,

This product is not related to us Please check the company name on the courier packet. Our shipper name is Spark International.Because our dispatched product is R.T.O to us.

Onlineclues customer care team

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V

Vitesh Singh Charan

from Jaipur, Rajasthan

Jun 15, 2018

I ordered for your combo pack of 10 t shirt. I clearly mentioned that I want XL size but I received L size T shirt pack. This is my first experience with you and sorry to say this is not a good experience now please replace this with XL size and send back as soon as possible.

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Hi am sandeep patel today i ordered 5 combo shirt. I want cancel my order because i select wrong size of london look printed 5 combo shirt, by my mistake. I want another size of the same offer shirt, so i request to you please cancel my order. If you cancel my this order then i go for new order quickly. Thank you onlineclues.

Order id - cin 1537604

Jul 28, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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V

Vbdjdjdv

from Ahmedabad, Gujarat

Jun 15, 2018

I buy this product but this is different and I get defective prices take this product back and return my 1100 rupees back soon
Invoice number is SI 00270667
Take this order and return my money

cancellation of order - Comment #3129946 - Image #0

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Address: 560079

Order id: oid23895
Order date: june 7th, 2018
Date of delivary: march 26, 2016
Product name: combo of 5 cotton stylish shirts
Ize:m
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees
Invoice number; si 00268749

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site.
Returned reasons:
Product (Shirts) is totally different in design from the show in image of your site.
Many shirt are verity of design.

Jul 24, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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G

Gunnu Ojha

from Noida, Uttar Pradesh

Jun 12, 2018

Size ki bhut proablem hai or jo product choose keya wo Nahi aaya galt item bheja hua hai return krna hai aaj hi aaya hai date 7july 2018 Mujhe Sahi product chaiye jo ki book keye gay hai jlde return kareye other wise me company me complain Kr dunga

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J

Jathakur

from Dharmsala, Himachal Pradesh

Jun 12, 2018

I am purchase material.but material & size different. I am daily mail & call (25 may to till) but my problem not solve .and not rec my call & not reply my mail.

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Address: Panch Mahals, Gujarat, 389230

Hey

I would successfully give my currior... but I can give my currior and inbox him so I would see London looks brand's 5 printed cotton shirt but this is not my currior my orders with 10 t shirts on my currior pack and I gave already pay 1099 so and my order real 10 t shirts prize 1199 so please can we help me...

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Address: 144001

Order id is SI 00266614 Date 07 Jun 2018 Delivery Date 11 Jun 2018 Product Name London Look 5 Men's Cotton Shirt Size L Unit Cost 999 (100rs Delivery Cost) Return Reasons Colour Issue & Size Not Comfortable. Kindly Take that Order and Back Refund My Money

+1 photos

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S

shakil royal

from Bardoli, Gujarat

Jun 12, 2018

My order is damej plz refund my mani

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A

AsHwin Bansal

from Mumbai, Maharashtra

Jun 13, 2018

I have recd you pack of 5 london looks branded shirts
the image shown while ordering is totally different
i need my money back totally
CIN1519972

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A

Amar Abdullah

Jun 15, 2018

Dear sir
I order 5 shirts from online clues but after deliver when i saw it i become shocked because which shirt i gave order this is not some so please take it and return my money

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Amar Abdullah's reply, Jun 9, 2018

please return my money

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Address: Ernakulam, Kerala, 683502

Website: OnlineClues

Today i ordered wrong product in online clues shopping.com but could not able to cancel the order in their website.
So i want to cancel the order. Because i ordered l size instead of m size. Its order no is CIN1532113. Kindly do the need full and please let me know once its get resolved.

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

If my product back to you.
invoice number - SI 00264672
Order id - CIN1525442
Order date - march 3, 2018 12:07:15 pm
product name - London looks branded 5 printed cotton shirts
product size - M
Unit cost - 999 (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:
Product (t-shirts) is totally different in design from the show in image of your site.
I request you to refund my money back and take your product back...

Jul 27, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

View replies

J

Justin chandy

from Idukki, Kerala

Jun 14, 2018

I want to cancel order i selected a wrong product the order id is CIN1537132 please cancel

london looks branded 5 printed cotton shirts - Comment #3128979 - Image #0

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Address: 401209

Website: www.onlineclues.com

I had order pckage of 5 shirts from onlineclues.com i recieved the wrong products and now when i complained about they are not even receving my call and sometime they are telling that the product will not be refunded or returned or arguing with me. Even they are not ready to give me the proper products which i have ordered. And when i told to them about these that i will coplain then they told "aapke jaise bahut aate hai"
Order number cin1510955
Contact : [protected]

Jul 16, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

View replies

B

BRAnD & BRAnD

from Mumbai, Maharashtra

Jun 7, 2018

I buy check shirts 5 nos 999 rs.& shipping charges 100 total 1099rs. But your product is very diffrent qulity so plz return your product . I want back my money.

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K

Kundankumar Lad

from Mumbai, Maharashtra

Jun 12, 2018

T's soo bad products, poor qulity and colour different. I too want to return back My order and refund my money

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Kundankumar Lad's reply, Jun 5, 2018

SHOW THE DIFFERENT PRODUCT AND DELIVERED TO THE DIFFERENT PRODUCT AND DIFFERENT COLOR.

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Address: Raigad, Maharashtra, 402108

Website: Onlineclue

Product and design which i choose is not received another thing is received and i have called many times but they don't answer it... Plz receive the call and solve the problem and the quality of the product is also not good and the picture shown are something else and the product received is far far different from it and the design received is not a singly the same as shown... Plz respond

+1 photos

Jul 14, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Sir,
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details: Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Thanks & Regards
Onlineclues team.
Contact: [protected], [protected]

Jul 09, 2018

Updated by Akkyjn CIN1522636
Mobile no [protected]
[protected]@gmail.com

Jul 09, 2018

Updated by Akkyjn Plz see towards as soon as possible plz🙏🙏🙏🙏🙏🙏🙏🙏🙏

Jul 10, 2018

Updated by Akkyjn U have marked as complained resolved but it is not resolved plz see to it

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S

Subhash KP

from Ponnani, Kerala

Jun 7, 2018

My order IDs are
CIN 1513410
CIN 15133, order placed on 24/05/18 and receiced on 02/06/18. Received items are entirely different from your avdertisement and the items are not liable to wear, so I want to return the product and refund the amount at the earliest

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Subhash KP's reply, Jun 2, 2018

The given number 8053096538 is unable condact.

K

Kumawar harendra

from Noida, Uttar Pradesh

Jun 12, 2018

Mere ko jo product book kiya tha vo nhi mila us se different product mila h m ushe return krna chahta hu

Reply

Kumawar harendra's reply, Jun 7, 2018

Mere ko jo product book kiya tha vo nhi mila us se different product mila h m ushe return krna chahta hu

D

Deep@shilpha

from Noida, Uttar Pradesh

Jun 12, 2018

I want to cancel my order, order I'd CIN1526350, as soon as possible, I don't need

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Address: Kurnool, Andhra Pradesh, 518301

Website: Online clues

H. No-8/283-1, ganesh circle, adoni. Ph. No-[protected] the product was not correct i am unhappy with thus product... I am unsatisfied with this product... So i want return this product... The product was worst... I didnt excepted this type of delivery from you... I am unhappy with your company... I want return this product... This product not suits for me... I want to return this product as early as possible

Jul 15, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jun 05, 2018

Updated by Ishna I want cash refund... I don't want to replace the product

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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R

Rohan Shokeen

from Delhi, Delhi

Jun 6, 2018

[protected]
Rohan
T-shirt change
Small size

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Rohan Shokeen's reply, Jun 1, 2018

Bjsjajahhaha

R

Rohan Shokeen

from Delhi, Delhi

Jun 6, 2018

[protected] my no

Size small xl

Change and xxl

Reply

Rohan Shokeen's reply, Jun 1, 2018

Change size

H

Hakker Boy Tara

from Mudigere, Karnataka

Jun 6, 2018

I will order a combo offer bt proudect r not to be a good quilty

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M

Mithun Gowda

from Bengaluru, Karnataka

Jun 12, 2018

[protected]--[protected]
A/c number [protected]
Karnataka bank ifsc code=KARB0000745

Reply

Mithun Gowda's reply, Jun 4, 2018

Mithunkumar MJ vidhyanagara 1st cross near sayadri college shimoga 577203 karnataka

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Address: Kota, Rajasthan, 326519

Sir please return my product
.. I m having too much money problm... So i oreder it... Please help me... I need this money.. Please return... Please stop your fraud please... There are such a more people who are too loor like me... Please.. Sir.. Dont fraud... Sir i request please.. Give my money back please... Domt fraud dnt fraud.. Please hwlp. Me soon... Please mujhe mwra paisa dedo..
[protected]
[protected]@gmail.com

Jul 12, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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R

Rohan Shokeen

from Delhi, Delhi

Jun 6, 2018

Rohan
301/c/1 dharam pura. Road
City. Najafgarh
State. Delhi
Zip. 110043
No. [protected]
T-shirt return size small

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Rohan Shokeen's reply, Jun 1, 2018

T-shirt change size small

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Address: Pune, Maharashtra, 411057

Hi,

I have ordered "london looks brand's 5 printed cotton shirts!" order id is cin1519247. But i have got wrong product. I. E. I have ordered different color shirts and i got other.
I have called their contact and dropped a mail too but there no any response from their side. So its request you to take necessary action.
I hope this will be helpfull for me.

Jul 13, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

View replies

M

mr Shyam

from Jagdalpur, Chhattisgarh

Jun 11, 2018

Please cancel my Order
Wrong address hai
Order date 9jun 2018
My order I'd CIN1533185
Maine pata kiya hai Ki ye log fake product bhejte hain islie hai order cancel karna cahta hu please cancelled kijiye
Mere pass pause bhi ni h

wrong order - Comment #3125403 - Image #0

wrong order - Comment #3125403 - Image #1

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We've ordered for a set of 5 plain shirts (London looks brand cotton shirts) as shown on the official website but we got a completely different type of shirts with colors completely not matching from what we expected would come... So, we want return the product... The first photo is what we expected would come but we didn't get them.. The other two pics is what we got... So we want to return the product... Please consider and take the product back as soon as possible...

+2 photos

Jul 16, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jun 04, 2018

Updated by bujjinaik REFUND THE MONEY BACK AND TAKE THE PRODUCT BACK...ORDER NO:SI 00260722. PH NO [protected]

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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R

Rohan Shokeen

from Delhi, Delhi

Jun 6, 2018

[protected]

Size small

Please change

Change

Small size

Reply

Rohan Shokeen's reply, Jun 1, 2018

Change t shirt

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Address: Hisar, Haryana, 341505

Website: www.onlineclues.com

Order kuch kiya or mila kuch. maine jo shirts order ki wo nhi mili balki dusri shirt jo muje pasand nhi hai wo bhej di. un mai se ek to fati huyi hai. mai ye return karna chahta hoon. muje mera paisa wapas chahiye. mere sath chitting huyi hai. fraud hai company. mangwao kuch or bhej kuch or deti hai. i need my money back as soon as possible.

+6 photos

Jul 17, 2018

Complaint marked as Resolved

Jun 04, 2018

Updated by Gulam Rasool Chouhan First time order kiya lakin pehli bar mai hi chatting kar di. Maine shirts order ki thi pr muje wo shirts bhej di jo muje pasand nhi hai. Un mai se ek to fati huyi bhi hai. Ab koi kaise vishvas kare in fraud companiyo pe. Photo bhej raha hoon aap khud hi dekh le or apna product wapas mangwa le or muje mera paisa bhej de. Aise farzi company se kuch nhi lena.

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: 560049

Hi team,

I have ordered combo of 5 shirts and same has been received today against invoice number si 00262831. But these shirts colors are different from which i have ordered and also its very poor quality ones. So i want to return the same.

Which they have showed on image and received one totally different ones and very poor quality

Thanks,
Ashwath
Mobile: 91-[protected]

Jul 23, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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ਸ

ਸਮਾਰਟੀ ਸਰਦਾਰ

from Rupnagar, Punjab

Jun 4, 2018

I want to cancel the order as I choose the wrong product
My order no. is CIN1515548

OnlineClues Complaints & Reviews

File a complaint to OnlineClues

OnlineClues reviews & complaints page 8

product not good as I expect

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t.shirt to return and refund

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return & refund of my product

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delivered cheap products and cheating the public

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10 combo of t shirts cotton

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shirts are very bad

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cancellation of order

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product return due to wrong item received

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return courier

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not satisfied order

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cancel my order in onlineclues

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london looks branded 5 printed cotton shirts

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not returning my money

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returning of my product

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I have not received the correct product

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return order... money return

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wrong order

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returning the unmatched product

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order kiya wo nhi mila.

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ordered combo of shirts against invoice # si 00262831

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