OnlineClues Complaints & Reviews

Address: Varanasi, Uttar Pradesh, 221007

Website: www.onlineclues.com

I ordered the product and I have received it on[protected].the product is very bad and size also different. I want to return the product. I tired more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Please do the favor and solve my problems.

+1 photos

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Address: 263153

Website: [email protected]

I have ordered the product and i have received it on -03-2016. The product is very bad and size is also different.. I want to return the product. I tried more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Plz do the favour and solve my problem

May 01, 2018

Updated by Sanjay Dev I have ordered the product and i have received it on[protected]. The product is very bad and size is also different.. I want to return the product. I tried more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Plz do the favour and solve my problem

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Address: 390012

Website: onlineclues.com

I ordered combo of 5 shirts on 25th april 2018..I recieved the package with totally different product..I tried to conatct customer care but they aren't receiving any call from me nor they are responding to my emails or msgs . i have not receivwd any e mail from this site also .. they dont have any applicationnfor this site . my order no. is SI 00234985. kindly lodge my complaint and do needful . it will be ok if they will replace my order or they will refund me . thanking you. waiting for your response.

Jun 12, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Apr 29, 2018

Updated by Pujan Shukla I ordered combo of 5 shirts . my order no. is SI 00234985. i received totally different and low design and quality shirts .please refund my money or replace my order .

Apr 29, 2018

Updated by Pujan Shukla I ordered combo of 5 shirts .. i received totally wrong designed n colored shirts . kindly refund my money or replece my order . because i cant wear it even in any function or job place .. its totally useless for me

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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G

Gideon Mani

from Coimbatore, Tamil Nadu

May 2, 2018

Difrent colours in all shirts

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R

Rahulsb123

from Ernakulam, Kerala

May 3, 2018

I have ordered in 27 april 2018 in branded combo of 3 pure cotton shirts.unfortunately it is low quality product and different colur.my order no. is SI 00238837So please return back and please give my money back.

received different product - Comment #3086259 - Image #0

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Address: Hisar, Haryana, 125005

I wanna to return it and it's very bad product and the product is different from the ordererd product which i have ordered so plzz return it and refund my money back.. Invoice no. Si[protected] and the product have is off very bad quality and none of the customer will be satisfied by this product and it i very bad sight for online orders only getting money and did not satisfied the customer in any sense.. Totally ford site...

Jun 12, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Apr 28, 2018

ShivuGo86294309's response Replace my product

Apr 28, 2018

ShivuGo86294309's response Replace my product

Apr 28, 2018

ShivuGo86294309's response I am booked 5 prited coton shirt but open only 3 shirt

Apr 30, 2018

Updated by Adarsh Jain Jadi Booti My product I'd is CINI1481284

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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H

Himanshu Amreliya

from Surat, Gujarat

Apr 30, 2018

Order id CIN1483868
Please cancel order

bad product not satisfied with the product and the product which have ordered is totally different from the ordered product and delivery i very bad - Comment #3082646 - Image #0

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S

ShivuGo86294309

from Bengaluru, Karnataka

May 3, 2018

Sir. Madam i am book 5 printed coton shirt yesterday i received my order but open only 3 shirt in delivery plz replace my order sir
My number [protected]

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Address: Mumbai City, Maharashtra, 400097

Website: Facebook

Have ordered 5pack of shirt and got totally different designs
Kindly provided me checks shirt or refund my money back my order details are below
Dear SUCHIT THAKER your order no CIN1478380 has been delivered by DOTZOT with tracking code I[protected] and will be delivered 5-7 days.

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Sir/ madam,
I had ordered london looks branded 5 printed cotton shirts (Cin 1459657), and combo of 3 londin looks brnaded mid rise slim fit denim jeans (Cin 1459659) on 17 april 18.
Products recieved are very much of inferior quality. Shirts are very different from shown in pictures of product. Also jeans are of varying in size.
So i want to return these products (Both combos of shirts and jeans) and please refund my money as early as possible

Jun 12, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

May 01, 2018

Chirag v parmar's response Mare je product joti ti ta nathi avi tena mate odera return krvi che

May 01, 2018

Chirag v parmar's response Colour jota ta te nathi

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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A

Ani'z Gupta

from Haldia, West Bengal

Apr 30, 2018

I ordered an shirt 5pcs from your site ..I received it today and was shocked seeing it..when I ordered it was something else and today when I received, it was something else ...please suggest how to return back

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Chirag v parmar's reply, May 4, 2018

order return place

C

Chirag v parmar

from Vadodara, Gujarat

May 2, 2018

Product mis machu che mate odera return

inferior quality product received - Comment #3084160 - Image #0

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Address: Indore, Madhya Pradesh, 452001

Website: Onlineclus.com

Have ordered the a package of 5 cotton shirts @1099.the product is so bad that I can not use it nd product is also different. The order number CIN1465713. Kindly take that order back refund my.money. my contect no is [protected] plzzz refund me my money

+1 photos

May 7, 2018

Complaint marked as Resolved

Have ordered the a package of 5 cotton shirts @1099.the product is so bad that I can not use it nd product is also different. The order number CIN1465713. Kindly take that order back refund my.money. my contect no is 8982772958 plzzz refund me my money sir ap mere paise return kar do apna product le kr nahi to m consumer foram me case kar ra hu

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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P

Prteel

from Kanpur, Uttar Pradesh

May 2, 2018

Shirt came in different size
Different colour
And damage
Return it. Otherwise...
..it will not be gud for u

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Aashu Hedav's [Complaint's author] reply, May 3, 2018

ya shirt is damage and different colour

Aashu Hedav's [Complaint's author] reply, May 3, 2018

aap jaldi se jaldi return kar d jiye

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Address: Jodhpur, Rajasthan, 342008

Website: www.onlineclues.com/account/order-history/5ad36e0cc765c8611f41284c

Order id: cin1464304
Order date: april 15, 2018
Date of delivary: april 26, 2018
Product name:london-looks-3-mens-printed-cotton-shirts
Size:s
Unit cost:699rupees (100 extra for shipping)
Total amount: 799 rupees

Returned reasons:

The product is totally differen cooler & different size (Order size - s and receive size-m) this product is very bad quality

+1 photos

Jun 13, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

May 02, 2018

Updated by [email protected] Dear Team,

Please update i am wattling for your replay.

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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C

Chetan E

from Ranibennur, Karnataka

Apr 30, 2018

The Shirts what I have ordered and the shirt colors are not good it's different colors

wrong size and colours received - Comment #3082637 - Image #0

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V

[email protected]

from Mumbai, Maharashtra

May 2, 2018

My order is wrong, shirts is very long and jeans is very short, so plz my 2347rs plz return,

wrong size and colours received - Comment #3084271 - Image #0

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Website: www.onlineclues.com

I have placed one order on onlineClues.com,

but when i received that product so that product is totally different from my order.

Clothes quality is so bad and clothes color is also so old.

this is not worth it so i want my money back. so i want to return this order.

my order no;- CIN1472730

+2 photos

Jun 19, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Junagadh, Gujarat, 394210

Mujhe ye ghatiya quality ki shirts nahi chahiye, jo road pe 60-60 rs me milti hai, i want my money, coulor diffrent, quality diffrent, plzzz mujhe mera paisa returen kar do aur apne shirts le ja ke khud pahan lo

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P

pk7602

from Haldia, West Bengal

Apr 27, 2018

I want to cancel my order. Order id is-CIN1478664.
This order was placed by mistake.so plz cancel the order

about cheap quality shirts - Comment #3080906 - Image #0

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Address: Mumbai City, Maharashtra, 400701

Invoice no: si 00231632

Product name: london looks 5 men's cotton check shirts

Size m

Order date 18-april-2018

Order recived date 23-april_2018
On 18 april i placed order of 5 cotton shart, but i recived compliantly different colors shart as well as vary poor product quality, so i want to return my this order. So requesting you to arrange the return and refund my amount at earliest.

Regards,
Kailas

+1 photos

May 29, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 638052

Website: Onlinecules.com

Order details :
Order id:CIN1463688.
Order date:[protected].
Date of receive :[protected].
Ordered item:London looks men's 5 cotton slim fit shirts
Units cost:Rs.999+100shipping cost.
Return issue:
Color which are not we need one and the material of shirts are low. I need the product what i need.I received the item today but wrong item is reached and the products doesn't get damage . So, i want to return the product and want the refund.

Jun 11, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Apr 29, 2018

Updated by Dheep No actions shouldn't take till now.so, kindly solve the problem as soon as quick as possible.

Apr 30, 2018

[email protected]'s response Size issue pz call me [protected] Dear KRISHNA.PANCHAL your order no CIN1478831 size and colour issue

Apr 30, 2018

[email protected]'s response Size issue pz call me [protected] Dear KRISHNA.PANCHAL your order no CIN1478831 size and colour issue

May 03, 2018

Updated by Dheep No, its color issues and the material type is low quality.

May 03, 2018

Updated by Dheep Hereby no action doesn't take till now its one week pasted you still you doesn't response..

Verified Support

May 11, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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B

Bhagyadhar Nayak

from Kuchaiburi, Odisha

Apr 30, 2018

Colour is not choice, iwant London looks branded 5 printed cotton shirt that color who is displayed, white, blue...

london looks men's 5 shirts slim fit - Comment #3082747 - Image #0

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Dheep's [Complaint's author] reply, May 3, 2018

Did you return the item

A

Ashok Mannewar

from Surat, Gujarat

Apr 30, 2018

Product is totally different in design from the show in image of your site.

london looks men's 5 shirts slim fit - Comment #3082775 - Image #0

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E

Eswar Pasupuleti

from Hyderabad, Telangana

Apr 30, 2018

Shirts colour bad and sizes. please return my money.My name is eswar .Mandapeta. East godavari district. Andhra Pradesh. 533308. My account number. Indian bank mandapeta ac no:[protected]

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P

[email protected]

from Mumbai, Maharashtra

May 2, 2018

Size issue pz call me [protected] Dear KRISHNA.PANCHAL your order no CIN1478831 size and colour issue

london looks men's 5 shirts slim fit - Comment #3084277 - Image #0

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Address: Hisar, Haryana, 390002

Our order no was cin1469537 which includes 5 pcs of shirts and color as shown in the online picture.
However today i had received altogether different pieces from the one i ordered.
You were the most pathetic online merchant i had ever came across.
I don't know why you guys doing this type of things just to hear bad words from me the customers.
You have no quality policy for the customers neither you want to retain your customers.
You guys are biggest online frauders.

May 31, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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S

Siranjeevi Karthik

from Bengaluru, Karnataka

Apr 27, 2018

Not Satisfied with the Product Quality & Bad Product

Ordered Colour is Different & Received Part Colour is Different

i need return of Amount

Not expected Product & Colour

delivery of a different product - Comment #3080929 - Image #0

delivery of a different product - Comment #3080929 - Image #1

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Address: 506009

Sir actually i have ordered some other colours and you sent me different colour shirts which i have not selected... So please take them back as i want to return them with out any hesitation... Please respond immediately i have made phone calls to the numbers[protected] and [protected] and the second one is disconnecting my phone calls... I feel this is as cheeting... Absolutely... So please take immediate proper action which can be good for both o[censored]s... I hope you have understand better..

May 31, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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J

Jay harsukhbhai zalavadiya

from Petlad, Gujarat

Apr 25, 2018

Do not color and size match

the shirts which i have ordered are not the same which i have got. invoice number: si00230708dt:20-04-2018 - Comment #3078798 - Image #0

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P

Pranav Ch

from Pune, Maharashtra

Apr 25, 2018

Due to wrong size and colour delivered and quality of product very low

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Address: Lucknow, Uttar Pradesh, 226004

Website: Www.onlineclues.com

My order no cin1467363 order date 17-apr-18 delivery date 24-apr-18 I want to return my product bcoz I received wrong product plz return my money urgently

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G

gopalmythri

from Chennai, Tamil Nadu

Apr 26, 2018

I orderdes 5 package of shirts in online but the package is different in colour and quality, i want to return my product please take the return order.
invoice no:SI00225471.

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Address: 411018

Website: [email protected]

I got my order from onlinclues but the order product is not well or not good.
I was ordered 5 london looks sharts but you sended me different colour and low quality sharts your not sended which i selected and some shart looks like scratches so i didn't like your deferent order so please cancel my order and give back my amount
I hope you do needful

Jun 4, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Apr 23, 2018

Updated by Jagadisha G S Order cancel because your sending different

Apr 23, 2018

Updated by Jagadisha G S Order cancel because your sending different

Verified Support

Apr 27, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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P

Pranav Ch

from Pune, Maharashtra

Apr 25, 2018

Due to wrong size and different colour delivered and quality is also very poor

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Address: Thrissur, Kerala, 680567

Website: Submit complaint

I have orderd a combo shirt but when the order delevires it is totally different what i have orderd. I want to return my order and i want to get refund. The shirt comes is totally different and very bad quality. And there is difference in the size what i have ordered

+1 photos

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A

Abhishektrivedi

from Allahabad, Uttar Pradesh

Apr 23, 2018

I have ordered the a pakage of5 cotton shirts 1099 tthe product is diffrent that i can not use it .the order number SI00225690 kindly take that order back and refund my money

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P

Pranav Ch

from Pune, Maharashtra

Apr 25, 2018

Wrong size and colour delivered And also quality of product is too defrant and poor

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Address: Chandigarh, Punjab, 160047

Dear s/m,

Please refer the said subject.in this regard i made a online request but you deliver wrong items as you shown in your website. It's very surprise that you have failed to provide any one item as you showing in the web. I first time ordered your site but experience is zero. Therefore you are requested to pick your sent items back and give my rs. 1099.00 as earliest please.

Thanks,

Subhash chandra
671 c, sector 46 a
Near cpwd colony
Chandigarh - 160047
Mobile : [protected]

May 29, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Apr 17, 2018

Lucky Pardasani's response low material recieved

Verified Support

Apr 27, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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L

Lucky Pardasani

from Bhopal, Madhya Pradesh

Apr 23, 2018

In images is good shirts shown and what i get is different and low material shirts

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P

Pranav Ch

from Pune, Maharashtra

Apr 25, 2018

Due to wrong size and same colour of both jeans delivered. and quality of product very low.

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S

Srinivas Neerati

from Hyderabad, Telangana

Apr 25, 2018

I mistakenly ordered wrong size

Invoice number. SI 00225595
DATE 13 APRIL 2018

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Address: Bagalkot, Karnataka, 587125

Website: onlineclues.com

I have ordered "london looks 5 men's check shirts" from online clues.com on 10 april 2018. When i received parcel, i was shocked to see that proct color was totally different as it was showing on website, febric was so cheap. When i tried to contact customer care agent, he switched off phone and not responding. I also email to company. But there was no response. I want to return this product and want my money back. It is a fraud that happend with me. Total fraud wants my money back

Jun 10, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Apr 22, 2018

Ravikant Raj's response Plz cancel my order

Verified Support

Apr 27, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

Apr 27, 2018

Updated by Vijaymahantesh Hosur i want to cancel the order cloth is teared.

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R

Ravikant Raj

from Samastipur, Bihar

Apr 23, 2018

I want to cancel my order

shirts printed very low quality - Comment #3075956 - Image #0

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G

Goswami Abhijeet

from Dhuburi, Assam

Apr 24, 2018

Cancel my order because i choose wrong product

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Address: Chennai, Tamil Nadu, 600015

Name:bharat
My order no:cin1464119
My order:london looks 3 men checks slim
Fit shirts
Size:s
Amount: 799 (699+shipping 100)
Address:room no 1, college hostel, institute of advanced study in education, near karodiya jaigopal school, saidapet, chennai
City:chennai
State:tamilnadu
Mobile no:[protected]
I have wrong size shirt m i order s size and also damaged piece and not satisfied my product... Plz request to replacement my order...

May 24, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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S

Suvendra Panda Rinku

from Bhubaneshwar, Odisha

Apr 24, 2018

Name suvendra panda .
AT- shadevkhunta, near shiv mandir
City-balasore
State-odisha
Pin-756001
Mobile no [protected]

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A

Anil Bhakare

from Pune, Maharashtra

Apr 24, 2018

Pic me jo shirt dikhaye hai wo muze nahi mile hai. Plz ye wapas lelo aur mere paise muze wapas do.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 11

I order london looks branded 5 printed cotton shirts. quality of the product is so bad and size of the product is not same.

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very bad quality

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received different product

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bad product not satisfied with the product and the product which have ordered is totally different from the ordered product and delivery i very bad

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have order 5 shirt of chex

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inferior quality product received

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my product 5 shirts

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wrong size and colours received

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london looks 5 men's cotton checks shirts

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about cheap quality shirts

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product not match with picture

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london looks men's 5 shirts slim fit

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delivery of a different product

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the shirts which i have ordered are not the same which i have got. invoice number: si00230708dt:20-04-2018

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wrong product placement

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complaining about mistake from you

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I'm complaining about a combo shirt I have ordered

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return order cin1463813 dated 15.04.2018

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shirts printed very low quality

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I replacement my product

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