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3.1
Updated: Dec 18, 2021
Complaints 4675
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OnlineClues reviews & complaints page 121

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R
R.s.bala
from Madurai, Tamil Nadu
Dec 28, 2016
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Address: Theni, Tamil Nadu, 625547
Website: Consumercomplaints

I want to cancel my order so choose wrong order my order id CIN691028
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    K
    Kahkashan perween
    from Aligarh, Uttar Pradesh
    Dec 28, 2016
    Resolved
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    Resolved

    Address: 202002
    Website: Onlineclues. Com

    The product which I received is totally different from the he colour which was being shown on site and quality too.
    The jeans fibre is not as stretchable as mentioned in the description so it is not so comfortable . I am not satisfied with the product. I had expected too much but It is looking so old fashion. I thought the shade of one jeans is completel dull grey and other totally black but all the jeans have mixed colour so it is looking not so stylish please consider my problem. It will be really a great favour, I really need it to get returned.
    Feb 9, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Jan 06, 2017
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
    View replies
    hey onlinecluse was replaing or not tell me i also same complain with same product.
    Reply
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      A
      aaru92
      from Nashik, Maharashtra
      Dec 28, 2016
      Resolved
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      Resolved

      Address: Nashik, Maharashtra, 422002
      Website: onlinecules

      I had purchased London mid rise denim jeans at rs 1199 bearing order number CIN675400 from your website onlineclues.com. The goods i have purchased are totally different from what is shown on your website. So i want to return the order. I do not want to exchange, i wat to return and want refund of the amount paid by me. Kindly guide me how to return the product and how will i get my refund.
      My name is Aarti Vasant Gokhale and My user ID Is [protected]@gmail.com and my contact number is [protected].
      Feb 8, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Jan 06, 2017
      OnlineClues Customer Care's response       Dear Mam,

      Your payment is under process, you will get your payment Soon.

      Thanks & Regards
      Onlineclues Team
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        S
        sandeepdial108
        Dec 28, 2016
        Resolved
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        Resolved

        Address: Alappuzha, Kerala, 690505
        Website: www.onlineclues.com

        Order no:cin680491
        Order date:22.12.2016
        Delivery date:28.12.2016
        Product name:london looks check shirts combo of 5
        Size:m
        Total amount:999+100 (Shipping)

        Return reason:product (T-shirt) is totally different in design. Shirts are not match and these shirts are very bad quality and waste colourshirts.. Refund my money. I will complaint consumer court.
        +1 photos
        Feb 9, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Dec 28, 2016
        Updated by sandeepdial108         Very bad product sent my address
        Verified Support
        Jan 06, 2017
        OnlineClues Customer Care's response         Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
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          N
          Nagaraju Veeramalla
          from Idukki, Kerala
          Dec 28, 2016
          Resolved
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          Resolved

          Address: 533450

          1) I Am order the 1st image product but .placed delivery the order 2nd image product
          2). I order 5 shirts but I received 4 shirts.
          2). I order the product[protected] I received the product[protected]
          2). Red and black combination shirt damaged coloar.
          3). So please return the product.
          +3 photos
          Feb 9, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Dec 28, 2016
          Updated by Nagaraju Veeramalla           I Am order the 1st image but delivery will be 2nd image. I order the 5 shirts but received the 4 shirts. Red and black combinati shirt damaged coloar.
          Verified Support
          Jan 06, 2017
          OnlineClues Customer Care's response           Hello Customer,
          Greetings from Onlineclues.com Above mentioned product is not delivered by us.
          Please check properly from where do you order this product as it is not our shipment
          Our shipment is spark international.
          Thanks,
          OnlineClues Team
          View replies
          Raval kiritbhai
          C-207 krusn kunj society new VIP road Baroda.
          City-baroda
          State-gujarat
          Zip-390022
          Mo-[protected]
          Reply
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            K
            Kiran Kumar Siripurapu
            Dec 28, 2016
            Resolved
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            Resolved

            Address: Vizianagaram, Andhra Pradesh, 53558
            Website: online clues

            I have ordered shirts nd i got completely an another one
            +2 photos
            Feb 6, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Dec 28, 2016
            Updated by Kiran Kumar Siripurapu             I didn't get my item wat have order
            Dec 28, 2016
            Updated by Kiran Kumar Siripurapu             I didnt get original items
            Dec 28, 2016
            Updated by Kiran Kumar Siripurapu             I have ordered the london looks check shirts medium size but I get completely changed nd different from the image that which is displayed in the website nd shirts are not good at all
            Dec 28, 2016
            Updated by Kiran Kumar Siripurapu             I didnt get the item i have ordered
            Verified Support
            Jan 06, 2017
            OnlineClues Customer Care's response             Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            OnlinecluesTeam
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              S
              sureshsamadhi
              from Hyderabad, Telangana
              Dec 28, 2016
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              Website: onlineclues.com

              I want to cancel the order because i choose wrong product. I didn't find option to cancel the order.

              My order id is cin690089

              Pleasecancel it
              +1 photos
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                V
                Vigneshwaran M
                from Mumbai, Maharashtra
                Dec 28, 2016
                Resolved
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                Resolved

                Address: 627811
                Website: www.onlineclues.com

                I ordered London Looks Men's Cotton Casual Slim-Fit 5 Solid Shirts! on Nov 29, 2016 1:57:57 PM by paying Rs 1, 149.00. The color of the shirts I received is completely different from the product that mentioned in your website. Please help me in returning the product as i'm the product i received is not the one that displayed on your web site.

                Order ID CIN636092
                Product Name: London Looks Men's Cotton Casual Slim-Fit 5 Solid Shirts!
                Feb 9, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Jan 06, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  P
                  petchettijayarao
                  from Idukki, Kerala
                  Dec 27, 2016
                  Resolved
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                  Resolved

                  Address: 534260
                  Website: onlineclues.com

                  My order id: cin676003
                  My tracking code is[protected]
                  Online clues website shows 5 combo shirts london looks checks shirts. I am ordered it after five days the shirts are delivered open it i am shocking the shirts are not match and these shirts are very bad quality and waste colourshirts are delivered i am unhappy with that shirts
                  Its waste of money
                  Feb 12, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 06, 2017
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
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                    W
                    waytonikah
                    from Mavoor, Kerala
                    Dec 27, 2016
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                    Address: Kozhikode, Kerala, 673004
                    Website: Calicut-1

                    Order ID: CIN676851 . I order this product but i get the different product from your side.. what is this are you cheating the customers... am waiting for your cal otherwise i know what to do...
                    +6 photos
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                      A
                      Anoopmg006
                      from Paravur, Kerala
                      Dec 27, 2016
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                      Address: Thrissur, Kerala, 680026

                      The shirts was too short and buttons of one shirt was damaged.also the quality of cloth is very different from the description that mentioned on online clues.very poor quality material.
                      +1 photos
                      Dec 27, 2016
                      Updated by Anoopmg006                       Refund the amount.
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                        M
                        madan ms
                        from Bengaluru, Karnataka
                        Dec 27, 2016
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        The product recieved from you is different in colour and design of both of my orders so please take return what i have recieved and refund my amount paid or replace the order with the proper product what you have shown in the website.
                        Please reply as soon as possible. The order no.'s are cin665068 and cin668945. The product recieved is not satisfied with quality also as what we see in the website and colour is so light looks like a very delicate materials.
                        Feb 7, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 06, 2017
                        OnlineClues Customer Care's response                         Dear Customer,

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                        Thanks & Regards,
                        Onlineclues Team
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                          G
                          gangaprasad bingi
                          from Chennai, Tamil Nadu
                          Dec 26, 2016
                          Resolved
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                          Resolved

                          Address: 560046
                          Website: online clues

                          Sir plz return t shirt fst I want return olz fast not respond company plz return I want return plz send me I am book the onder plz send fst I want o my order sir send the my product I am book the 6 London look t shirt plz send me
                          +1 photos
                          Feb 6, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Dec 26, 2016
                          Updated by gangaprasad bingi                           I am booking London look t shirt received to normal t shirt bad product I want send my onder plz fsat
                          Dec 26, 2016
                          Updated by gangaprasad bingi                           I am booking London look t shirt 6 received to normal t shirt I want my booking t shirt plz send received t shirt bad product I want my onder plz fast
                          Dec 26, 2016
                          Updated by gangaprasad bingi                           I want my product plz send fast
                          Verified Support
                          Jan 06, 2017
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
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                            M
                            Mandala srinubabu
                            from Hyderabad, Telangana
                            Dec 26, 2016
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                            Address: 533344
                            Website: [email protected]

                            Please retains give me sir
                            +1 photos
                            Dec 26, 2016
                            Updated by Mandala srinubabu                             Sir I am village sir

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                              L
                              Lateshgawas
                              from Mumbai, Maharashtra
                              Dec 26, 2016
                              Resolved
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                              Resolved

                              Address: 400060
                              Website: [email protected]

                              I ordered 5 shirts, Today Delivered my order but 2 product are ok, another 3 [censored]rs style i don't like and this 3 [censored]rs are different.following attached style of shirts ordered. another 3 shirts are return. I dont have refund i have my ordred types of shirts. I request to you, if possible to exchange this product, and exchange the order, I am sending to you Online choose product and wrong product image 1st pic i ordered . and 2nd pic deliverd different style
                              +2 photos
                              Feb 17, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 06, 2017
                              OnlineClues Customer Care's response                               Dear Customer,
                              Your query is in process. We will do our best to resolve your problem. Our customer care team will Contact You Shortly.
                              Thanks & Regards.
                              Onlineclues Team
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                                S
                                surajdalvi
                                Dec 26, 2016
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 400601
                                Website: www.onlineclues.com

                                Hii I am Suraj Dalvi
                                My order ID - CIN673083 And his total price is 799 rs
                                I received my order but It is totaly different coloue shirts and different desings which I have received and his size is also roung i want small size (S) and received order is medium size so I dont want this shirts i really unhappy to order in ur onlinecluese side so please Refund my money and take back your order please

                                Thankyou
                                Regard
                                Suraj Dalvi
                                Feb 8, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 06, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Onlineclues Team
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                                  J
                                  Julee Kathiriya
                                  from Surat, Gujarat
                                  Dec 26, 2016
                                  Resolved
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                                  Resolved

                                  Address: Surat, Gujarat, 395007

                                  Onlineclues — Items are wrong
                                  Dear Sir/ Madam,

                                  I have ordered online or through your online services some items on Tuesday(20-Dec-2016) order no CIN674990 but you have sent me items which is not have good qality and bad fabric so i kindly request you please take your items back and provide me my money as soon as possible.

                                  I hope you understand my request or problem.

                                  Thanks & Regars
                                  Julee kathiriya
                                  Feb 9, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 06, 2017
                                  OnlineClues Customer Care's response                                   Dear Mam,
                                  Please check your gmail account inbox, Customer care team has reverted to you Regarding your refund.
                                  Thanks & Regards
                                  Onlineclues Team
                                  View replies
                                  I was complaining because the shirts which I have ordered is not nice and not branded.i want to return it but when I ordered I have no account in online clues.i am not interested in wearing these kind of clothes.i thought that it would be beautiful but it's so ugly.please take return from me.

                                  London looks ladies jeans- 3 combo pack - Comment #2624861 - Image #0
                                  Reply
                                  I have ordered 5 combo shirt.but I din not get the actual colour and actual pattern of shirt..so i demand that plz provide me shirt as i actually demand and take back the shirt which u sent me by fault..
                                  Reply
                                  hey julee
                                  i also purchage cloths from onlinecluse but its also bad quality so i wana return this product.
                                  kya aapko koi support mila customer care se??
                                  i was so unhappy so tell me about onlinecluse support.
                                  Reply
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                                    R
                                    rambabu511
                                    from Mumbai, Maharashtra
                                    Dec 25, 2016
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 421201

                                    The product which i have ordered is different from which i have received. Order no. Cin670987. The order was cash on delivery and received product on 24th december 2016. I would like to return the product and also refund the amount which i have paid at the earliest on below mentioned add.

                                    Lodha regency estate, o/304, sandap, manpada road, dombili east
                                    Feb 6, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 06, 2017
                                    OnlineClues Customer Care's response                                     Dear Sir,
                                    Please check your gmail account inbox, Customer care team has reverted to you Regarding your refund.
                                    Thanks & Regards
                                    Onlineclues Team
                                    View replies
                                    I have ordered 5 combo shirt for rs 999 plus 100 shipping...on 20 Dec 2016 but received wrong products diff colour design shirts...on 24 Dec 2016...my order is CIN 671694...shipping through DTDC services..please exchange my shirts with the original that I had ordered...thanks Suneel Verma House no 145 Ward no 2 Hamirpur HP 177001 mob [protected]

                                    Want to return product cin670987 - Comment #2624865 - Image #0
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                                      C
                                      Charan_2
                                      from Chennai, Tamil Nadu
                                      Dec 24, 2016
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                                      Address: 600015
                                      Website: Onlineclues

                                      I ordered a product of offer(5 printed shirts @ 999) on Dec 17th and they said it will delivered within 5-7 working days but still not delivered and No information is provided by them about product delivery
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                                        P
                                        Pravin Sakate
                                        Dec 24, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hisar, Haryana, 125005
                                        Website: Online clues. Com

                                        Onlineclues — reund my money
                                        Dec 23, 2016
                                        Dear sir,
                                        I want to return my order because your product dosen`t match which is shownin your site. It is totaly diffrent...
                                        I tried more 10 to 15 times on the phone number mentioned but there is no response. The return policy is of 7 days. Plz do the favour and solve my problem
                                        O i want to return this and i want you to refund my money back as soon as possible...

                                        My order london looks branded 5 printed cotton shrits (5)
                                        I have received it on yesterday[protected]
                                        Pls refund my money
                                        My order no. Is cin 666198
                                        +1 photos
                                        Feb 7, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 06, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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