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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 120

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T
Tharaka Ravi Yadhav
from Hyderabad, Telangana
Jan 2, 2017
Resolved
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Resolved

Address: Kurnool, Andhra Pradesh, 518001
Website: Online clus.com

The shirts are not matching the colour so i have a exchange the colour i don't intresting that shirts plese take the shirts and exchang the shirts that items was immidiatly take the return. And that shirts are old and thats my not size i am already i have in new shirts booking in your online shopclus. Com and L size i have book the shirts plese take the returns
Feb 8, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Jan 02, 2017
Antariksh Kumbhare's response Plz Case return not a Account pay
Jan 02, 2017
Updated by Tharaka Ravi Yadhav I don't like the shirts i have an exchange the shirts
Verified Support
Jan 06, 2017
OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team
View replies
Very low Quality Clothi

5 combo shirts this shirts are change in to the colours so i have a exchange for the shirts - Comment #2629314 - Image #0
Reply
It product is very bad product it is a damage [censored] and no brand shirt.it is a bad product .it product is booking is replace shirts . it is not my product please refund my amount.return my product.

5 combo shirts this shirts are change in to the colours so i have a exchange for the shirts - Comment #2629417 - Image #0
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Very bad quality product
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    D
    diva007
    from Chennai, Tamil Nadu
    Jan 3, 2017
    Resolved
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    Resolved

    Address: 620008

    I am order to www.onlineclues.com site in 5 london looks mens shirt on 26.12.2016 and packages delivered by blue dart courier on 31.12.2016. the products was not my order different products are delivered by me. it's a different color, different design products. it's not to like me. so please take your products and refund my money. the most cheating company in onlineclues.
    i am attached to showing image & delivered image
    Order id : CIN 681493
    Delivered by : Blue Dart Courier
    Tracking No : [protected]
    my contact no : [protected]
    +6 photos
    Feb 10, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Jan 06, 2017
    OnlineClues Customer Care's response     Dear Customer,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
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      Z
      zeeba
      from Jayamkondacholapuram, Tamil Nadu
      Jan 1, 2017
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      Address: Cuddalore, Tamil Nadu, 626001
      Website: online clues

      Size is change
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        S
        sendhilkumar4477
        from Chidambaram, Tamil Nadu
        Dec 31, 2016
        Resolved
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        Resolved

        Address: Hisar, Haryana, 125005
        Website: www.onlineclues.com

        Onlineclues — Return my order

        1 Review
        sendhilkumar on dec 30, 2016
        Add a Comment
        Order details:

        order id: cin684335
        order date: dec 25, 2016
        date of delivary: dec 3, 2016
        product name:london looks 5 men's cotton check shirts
        size:m
        unit cost:999rupees (100 extra for shipping)
        total amount: 1099 rupees

        Returned reasons:

        The product is totally different... This product is very bad quality
        Feb 6, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Dec 28, 2016
        Nadim tarik's response         Quality are not good your product

        Dec 30, 2016
        Pawan Katare's response         My prouct not match return shirt return my payment
        Verified Support
        Jan 06, 2017
        OnlineClues Customer Care's response         Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
        View replies
        My shirt not match

        London looks 5 mens cotton check shirts - Comment #2629395 - Image #0
        Reply
        Respected sir, the quality of your product is not good.and which i have orderd you you send me other product that why i m not accept this product .so please send me cash back.thanking you. Your faithfully Nadim tarik from sardar road haxaribagh.jharkhand
        Reply
        Size changed my phant 34, i am received 38 so big, plz take return.order no-cin669893
        Reply
        I have purchased pure cotton shirts but I cheated this site I won't return my shirt s and refund my money fastly
        Reply
        Me ne shurt magvya hata ena karta kae k alag j shurt mane male 6e. To hu a combo pack 3 shurt hu retune karva magu 6u and Mara money pn hu retune leva magu 6u.
        Reply
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          P
          piksss
          from Noida, Uttar Pradesh
          Dec 31, 2016
          Resolved
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          Resolved

          Address: Purba Medinipur, West Bengal, 721657
          Website: www.onlineclues.com

          Have orderd a london looks women skinny-fit denim jeans size 28 SKU code-LL 3Gjeans 6
          order number-C I N 689833

          Ordered on 27th december around the time 09:55:13 pm and received on 31st december around 12.45 pm.
          size of product is improper.
          the quality of product is not good.
          so wants return this product.
          Kindly collect your product and refund my money .
          Feb 7, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Jan 06, 2017
          OnlineClues Customer Care's response           Dear Customer,

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

          Thanks & Regards,
          Onlineclues Team
          View replies
          Please return my product I have ordered Panasonic eluga i2, but this is not that cover so please return this item

          Poor quallity - Comment #2629434 - Image #0
          Reply

          Onlineclues.com — London looks branded 5 printed cotton shirts size m. i want to cancel the order because i choose wrong size. my order id no_CIN693713.

          Rambay majhi. Rkkr steels limited 6/13 north evenue kesavaperumalpuram chennai_600028.mob_[protected].email [protected]@gmail com.
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            M
            Mahesh Adabala
            from Hyderabad, Telangana
            Dec 31, 2016
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            Address: Rangareddy, Andhra Pradesh, 500070
            Website: Onlineclues.com

            I ordered different chcked shirts, but u send different, it's very poor quality, that's why I want my money back.
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              L
              Logesh Mohan
              from Chennai, Tamil Nadu
              Dec 31, 2016
              Resolved
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              Resolved

              Order id :CIN683060

              Above is the reference id which I placed order for combo 5 London looks shirt. Deliver aproduct which is different from I have ordered and size is could not fit for me. So kindly accept my request.
              Feb 7, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Dec 31, 2016
              Updated by Logesh Mohan               Actually I have order 5 combo London looks shirts.

              Order id : CIN683060
              Orders on: 24/12/2016.
              Delivered on : 30/12/2016.

              Product is different from which I have placed and size could not fit for me . Please accept my request
              Verified Support
              Jan 06, 2017
              OnlineClues Customer Care's response               Dear Customer,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

              Thanks & Regards,
              Onlineclues Team
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                J
                jayakumarrps4
                from Bengaluru, Karnataka
                Dec 31, 2016
                Resolved
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                Address: 560037
                Website: www.onlineclues.com

                Order id: CIN687204
                Order date: Dec 26, 2016 4:35:41 PM
                Date of delivary: dec 31 2016
                Product name: LONDON LOOKS Check Shirts Combo Of 5
                size: M
                Unit cost:999 rupees (100 extra for shipping)
                Total amount: 1099 rupees
                Product (shirts) is totally different in design from the show in image of your site.
                i also did not receive any separate invoice
                mobile number [protected]
                Feb 7, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Jan 06, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
                Thanks & Regards,
                Onlineclues Team
                View replies
                U have sended a duplicate item and u have shown different and i received the wrong item i am not satisfied and we ll get tough to save money we believe this website but you sended a duplicate item for us And please contact us now its emergency for is please understand u have sende a duplicate item and not you chaeted for us
                Reply
                The shirts are totally different from what I ordered so pls kindly change this and refund my money back this is a clear case of breach of contract i[censored] do not return your product I will sue for it
                Reply
                I have purchesd London look 5 combo shirts SKU code LL5 Check5 cin 653523, does not matching size too small size pls change the shirts 40 size in my address . shirts cost 999 delivery charge 100 total 1099 my no [protected], email shansharvesh.[protected]@gmail.com
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                  L
                  [email protected]
                  from Samastipur, Bihar
                  Dec 31, 2016
                  Resolved
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                  Resolved

                  Address: Patna, Bihar, 800007
                  Website: www.onlineclues.com

                  Govind kumar
                  Mob no: [protected], [protected]
                  Add: bhoothnath road near NMC Patna
                  Order id: CIN679292
                  Order date: 24/12/2016
                  Dellivary date: 30/12/2016
                  Product name: London looks men's 3 denim standard-fit jeans
                  Unit cost: 1099 rupees (100 extra for shipping)
                  Returned reasons
                  The product is totally different. ...
                  This product is very bad quality
                  +1 photos
                  Feb 8, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Dec 31, 2016
                  Updated by [email protected]                   the product are totally different
                  Jan 02, 2017
                  Sureshnaik Bukya's response                   To return my produces

                  Jan 02, 2017
                  Sureshnaik Bukya's response                   To return my produces
                  Verified Support
                  Jan 06, 2017
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
                  View replies
                  I want to return my produces. Because the shirt are not looking very well . Shirt are looking very bad . Which i had given my order to your company . So I want to return my produces . Please provide process of returning my produces .

                  London looks men's 3 denim standard-fit jeans - Comment #2629308 - Image #0
                  Reply
                  I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.the return policy is of 15 days.plz do the favour and solve my problem

                  London looks men's 3 denim standard-fit jeans - Comment #2629353 - Image #0
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                    V
                    Vinayak Khule
                    from Nagpur, Maharashtra
                    Dec 30, 2016
                    Resolved
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                    Resolved

                    Address: 413001
                    Website: OnlineClues.com

                    My order no: CIN679570.
                    Name: Vinayak Khule.

                    Hello, I booked 5 casual shirts at Rs.999/-. Today I got the delivery. But product quality not as per the description, too bad, not as per the colour promises.

                    So, please take the delivery return & refund my amount.

                    Government should ban such fake website s & give a very strong punishment to company founder.
                    Feb 9, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 06, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      M
                      Machannagari Indra Reddy
                      from Bhongir, Telangana
                      Dec 30, 2016
                      Resolved
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                      Resolved

                      Address: 501301
                      Website: onlineclues.com

                      Indra reddy ghatkesar telangana i want to return the product it is not selected colours when i saw in website the colurs very beautiful colours but delivered products are bad in condition the colours are not good i am ordered checks shirts but it checks it is different models i dont like it i want to shop in clues website please dont be trouble to the customers
                      Feb 16, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 06, 2017
                      OnlineClues Customer Care's response                       Dear Customer,

                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                      Thanks & Regards,
                      Onlineclues Team
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                        Z
                        Zarana parmar
                        from Surat, Gujarat
                        Dec 30, 2016
                        Resolved
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                        Resolved

                        Address: Hisar, Haryana, 125005
                        Website: www.onlineclues.com

                        Product- London looks women's 3 denim jeans
                        SKU code-3Gjeans 7
                        This product is very bad according to quality.. seems to be rough and from discarded products.. even sizes differs in all three denims..
                        It is not in proper fitting as well..
                        Very loose and unstrechable material..
                        Stiching of product is very bad.. there are threads.
                        I want to return my order and refund my money back
                        Feb 8, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 06, 2017
                        OnlineClues Customer Care's response                         Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
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                          A
                          Abhilash Vijay
                          from Palackattumala, Kerala
                          Dec 30, 2016
                          Resolved
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                          Resolved

                          Address: Thiruvananthapuram, Kerala, 695572
                          Website: Onlineclues

                          Dear,
                          I had booked "LONDON LOOKS 5 MEN'S COTTON CHECK SHIRTS.But i got shirt of different colour.different size.and different quality.So i want to returned these shirt to onlineclues.

                          I am attaching images of shirt which i booked. And which i got.

                          Oder number=CIN675047
                          Tracking id=[protected]
                          Firstly shown image of 5 shirt is i had ordered.
                          Other 5 is i got.

                          Please do needful to me.
                          Please refund my cash.
                          Regards
                          Abhilash
                          [protected]
                          Feb 8, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 06, 2017
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
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                            D
                            Deepak Bhimanpalli
                            from Mumbai, Maharashtra
                            Dec 30, 2016
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                            Address: Mumbai City, Maharashtra, 400080
                            Website: [email protected]

                            The colour of the clothes (Trousers) are not as per our selection, i had asked for 3 trousers ie. Black, blue and light blue clothes but instead received all the three pants of blue colour only,

                            The size of pant is not fitting, i have received all the three trousers of size no 36 please send size no 40, please exchange as per the size and colour
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                              S
                              shruthiprajwalvarma
                              from Ongole, Andhra Pradesh
                              Dec 29, 2016
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 501301
                              Website: www.onlineclues.com

                              I am Shruthi
                              My order number is CIN678372
                              Order Date: 21.12.2016
                              Delivery date: 29.12.2016
                              Product Name: London looks brand 5 printed cotton shirts
                              Size: L
                              Total amount:999+100(shipping)

                              Return reason: Product(shirt) is totally different in design and colour.
                              Shirts are very bad colours and quality.
                              So i was return the product and
                              I want refund my money.
                              Jan 3, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Dec 29, 2016
                              Updated by shruthiprajwalvarma                               Return product and refund my amount
                              my order number is CIN678372

                              Jan 04, 2017
                              Updated by shruthiprajwalvarma                               I am Shruthi
                              My order number is CIN678372
                              Order Date: 21.12.2016
                              Delivery date: 29.12.2016
                              Product Name: London looks brand 5 printed cotton shirts
                              Size: L
                              Total amount:999+100(shipping)

                              Return reason: Product(shirt) is totally different in design and colour.
                              Shirts are very bad colours and quality.
                              So i was return the product and
                              I want refund my money.

                              Complaint marked as Resolved Jan 3, 2017
                              Complaint Status
                              [Dec 29, 2016] OnlineClues customer support has been notified about the posted complaint.
                              Updated by shruthi Dec 29, 2016
                              Return product and refund my amount
                              my order number is CIN678372

                              Verified Support
                              Jan 06, 2017
                              OnlineClues Customer Care's response                               Dear Customer,

                              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                              Thanks & Regards,
                              Onlineclues Team
                              Verified Support
                              Jan 06, 2017
                              OnlineClues Customer Care's response                               Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                M
                                Maruti Akki
                                from Bengaluru, Karnataka
                                Dec 29, 2016
                                Resolved
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                                Resolved

                                Address: Tumkur, Karnataka, 572102
                                Website: www.online clues.com

                                Dear sir/madem,
                                I have received different colours and different size which I had seen on site before kindly refund my money or send the right product which I have ordered for justice...i couldn't able to find the return option in ur site because of this reason I m submitting delay kindly accept it as human being... Order no - CIN654938. SPARKINTERNATIONAL Shipment with AWB no[protected]. COD Payable Amount is - 1099. My mobile contact no is - [protected].Revert me regarding this as soon as possible other wise I 'll go to consumer court against to this...
                                Feb 6, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 06, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Onlineclues Team
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                                  S
                                  SUSHMITA NARKAR
                                  from Mumbai, Maharashtra
                                  Dec 29, 2016
                                  Resolved
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                                  Resolved

                                  Website: Onlineclues.com

                                  My order number is CIN671252.
                                  I have order London look 3 slim fit jeans which contains denim blue denim black n dark blue jeans.but the product I have received I s totally different.i would like to return the product n refund my amount. I have already registered the complain still no response from our side.now i[censored] don't revert I will post al over social sites
                                  Feb 6, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 06, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
                                  Thanks & Regards,
                                  Onlineclues Team.
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                                    K
                                    kinjal patoliya
                                    from Ahmedabad, Gujarat
                                    Dec 29, 2016
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat, 382350
                                    Website: www.onlineclues.com

                                    I am kinjal
                                    I purchage London Looks Women's 3 Slim-Fit Denim Jeans! size 32, but wen i receive this product it was differen from order also quality is so bad, i was return my product and refund back my amount.
                                    Order ID is CIN681183
                                    Order Date- Dec 23, 2016
                                    receive date- Dec 28, 2016.
                                    i have quality with different product issue so i return this product and i want refund my amount.
                                    Feb 8, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 06, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
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                                      H
                                      hiteshdoshi
                                      Dec 28, 2016
                                      Resolved
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                                      Resolved

                                      Address: Surat, Gujarat, 394110
                                      Website: www.onlineclues.com

                                      My order I[protected] And his total price is 1099 rs .I received my order but It is totaly different coloue shirts and different desings which I have received and his size is also roung i want small size (L) and received order is large size but not comfortable. so I dont want this shirts i really unhappy to order in ur onlinecluese side so please Refund my money and take back your order please

                                      Thankyou
                                      HITESH DOSHI [protected] surat
                                      Regard
                                      Feb 11, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 06, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        Raj Salegaon
                                        from Bengaluru, Karnataka
                                        Dec 28, 2016
                                        Resolved
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                                        Resolved

                                        Address: Gulbarga, Karnataka, 585101
                                        Website: www.onlineclues.com

                                        I have ordered London looks 3 multi colour cotton blend check shirts. but the product I received is different from what I ordered. None of the shirts are as shown on your website. Now I want to return these and I want my refund Give my money back. be honest with customers. dhadjkawdq lwkdlthis ehat wer this dere sds faf adfafaf adfafa dfawfsaf dsafafda
                                        +2 photos
                                        Feb 9, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 06, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
                                        Thanks & Regards,
                                        Onlineclues Team
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