OnlineClues Complaints & Reviews

Address: Aurangabad, Maharashtra, 423701

Jo shirt maine dekhe the, mujhe na wo waise mile or nahi colours mujhe pasand aaye...
Meri request hai aapse ke aap meri order di hui shirt aap wapas le... Or agar aap mujhe badle me wapas shirts dena change ho (Replacement) to mujhe jo pictures me (Photo) dikhaya hai waisi de sakte ho to do...
Mujhe iska koi reply nahi aaya to mai aapki grahak manch par complete karunga... Meri aapse winati hair ke aap mujhe koi jawab de...

Feb 7, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Other wise you have to send the picture of product so that we can confirm the order.
Onlineclues Team.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Other wise you have to send the picture of product so that we can confirm the order.
Onlineclues Team.

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Address: Rajkot, Gujarat, 360003

Website: onlineclues.com

I have ordered you for 5 printed shirts (Cin657367) on 10/12/2016 but i have received wrong product. Please go through that and replace the product as soon as possible.
My order no:cin657367
I am totally disappointed with this products i want money back to me as early as possible or replace my product
My contact no is [protected]...
City:bangalore
Zip code:560069
Order no:cin657367...

Feb 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 17, 2016

Updated by Jay Sardar City:RAJKOT

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Anand, Gujarat, 388540

Website: www.onlineclues.com

I order 5 cotton shirts on 13th December 2016 then i got call for confirmation of order i confirm via call [protected].
i received it on 17th December 2016
probleme is product is Totally Different in colour and material they shown on website at the time of order..
i teied them to contact on helpline number but they are not receiving the call at all.
i want to return the shirts and refund for it. it shows they are not serious to give the best service and proper product as they put on their website to be sold. this is really a serious matter to be consider. I request them to pay their attantion and refund to me.
Regards
Pragnesh

Feb 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 17, 2016

Updated by Pragnesh Goswami I have ordered 5 cotton shirts for me on 13th December 2016. I got confirmation call on 14th Dec 2016 and i had made conform the order by call. and
I received the parcle of product it on 17th December 2016. and what i see in the parcle???
probleme is product is Totally Different in colour and material they shown on website at the time of order..
i tried them to contact on helpline number but they are not receiving the call at all.
i want to return the shirts and refund for it...
Regards
Pragnesh

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team.

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Address: Hisar, Haryana, 560069

Website: onlineclues.com

I have ordered you for 5 printed shirts (CIN655821) on 10/12/2016 but I have received wrong product. Please go through that and replace the product as soon as possible.
My order no:CIN655821
I am totally disappointed with this products i want money back to me as early as possible or replace my product
My contact no is [protected].
City:Bangalore
Zip Code:560069
Order No:CIN655821

Feb 5, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Indore, Madhya Pradesh, 452001

Website: onlineclues

I want to cancel my order because choosing wrong product and wrong size and also very much complaints of onlineclues products. Also on review customers complaint in a huge way and also company did not replace product .

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Address: 144008

Website: Onlineclues.com

My order no. Is CIN658029 i want to return it...plsss return my order..quality is vry bad...n now no one is attending even a phone call from giving numbers..its vry embarrasing...plss tke a serious step...i even call uh soo many times..btno one is responding it..it is a serious issue...v believe uh dats y v ordered for products bt i[censored]h hve dis kind of neglected behaviour..dats is not good for uh n not for d ppl who actuly believe in you..so plss help us to resolve our issue...

Feb 6, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Valsad, Gujarat, 396195

I order combo of 3 cotton shirts..quality of the product is so bad. the product and colour is not same which was I ordered.. my product return take u and refund money . my CIN654865.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of cotton shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

+1 photos

Feb 5, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 422009

Website: www.onlineclues.com

I purchased 3shirts for 900rs in which I got worng colours n bad quality material.a and I tried to contact their customer care for changing but they don't pick up the call.the service took very Long time for delivery.i want to return the shirts but cant contact the company because they dont pick up the calls.it is the worst service i have ever experienced.

Feb 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Website: Online clues. Com

Default pic in combo pack

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Address: 500016

Website: onlineclues.com

I was ordered combo 5 shirts, but the delivered product is different and the quality is very bad and also the product is different compare to shown in the figure. So, I want to return my product. Please convey my request. My contact no is [protected]. Please call back and help to return my product. My order no is CIN657409. Please send delivery boy and collect your product and return my money.

+1 photos

Feb 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 18, 2016

Updated by pavanpav@9 Hiiii, good afternoon. This is pawan. Actually I was bought combo5 shirts. Order id is CIN657409. worth 999/- + 100/- extra. The product is fully different compared to shown in the image at your website. And it is very less quality. So, I want to return my product. Please help me to return it. My contact no is [protected]. Please call back and send your delivery boy to collect your product and return my money.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 394220

Website: Www.consumercomplaints.in

Name: Manish Kumar
Mobile:[protected]o
Email: [protected]@gmail.com
Order ID: CIN658895
Order Date: Dec 13 2016
Name of the product ordered: LONDON LOOKS Blend Shirts Combo Of 5
size: xl

The produce is not as per the description and look wise also. Very low quality one. Also not at all matching with the ones I have ordered look completely different.
I am willing to return your product . Please collect it and replace my colour shirt which is am send in pics with attech . Thanks

+1 photos

Feb 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Surat, Gujarat, 394220

Website: Consumercomplaints.in

Mane jo colour ke shirts order kiye the usase alag colour ke shirts deliver kiya he or mujhe size bhi badi pad rahi he to aap mujhe mere pasand ke colour or size ke shirts bheje mujhe L- size ke shirts bhejhe or colour aapko pics send karta hu. Mera order no.CIN658895 he.date 13/12/2016.ko order kiya tha.tracking codeI[protected] from dotzot.co my mo.no [protected] he. Aap mujhe L-size me diye pics ke colur ke shirt replace kare.

+1 photos

Feb 5, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by Manish Gheewala Order ID: CIN658895
Phone/Mobile Number: [protected]

Mane jo colour ke shirts order kiye the usase alag colour ke shirts deliver kiya he or mujhe size bhi badi pad rahi he to aap mujhe mere pasand ke colour or size ke shirts bheje mujhe L- size ke shirts bhejhe or colour aapko pics send karta hu. Mera order no.CIN658895 he.date 13/12/2016.ko order kiya tha.tracking codeI[protected] from dotzot.co my mo.no [protected] he. Aap mujhe L-size me diye pics ke colur ke shirt replace kare.

Replace shirts

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Nagpur, Maharashtra, 440009

Website: Onlineclues.com

I order london looks branded 5 printed cotton shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my order no. CIN655438.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of London looks branded shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

Feb 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

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Address: 382443

Website: onlineclues

Hi my name vikram vaishnav
I order combo pack 5 london looks mens check shirt which colour of the product is not sameand size is also not propper and quality of product is so bad which was ordered. My order no cin660253. I am interest for this combo pack 5 london looks mens check shirt product is a very cheap please return this product and refund my money please refund my money...

Feb 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 700001

Website: www.onlineclues.com

I Soumya Sarkar from 2, Hare Streetl, "Nicco House", 6th Floor, Kolkata-700 001. (Mobile:-[protected]) i have purchased pack of London Looks Branded 5 Printed Cotton Shirts (Order Id- CIN651936) on 08.12.2016, and received on 12.10.2016 but I am not satisfied with products that they have send. I have order S size, they send XXL size, and the shirts are looking like 2nd hand. I want to return as soon as possible & I want My money back. They are making fool to their customers, they are displaying different products & delivering different. I am totally unsatisfied with their product. I am trying to call their customer care but its saying busy continuously.
Customer Care no- [protected]/39

+1 photos

Feb 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Amravati, Maharashtra

Website: onlineclues.com

Hi my name gajedra nistane
I order combo pack 5 london looks mens check shirt which colour of the product is not same and quality of product is so bad which was ordered. My order no cin658860. I am interest for this combo pack 5 london looks mens check shirt product is a very cheap please return this product and refund my money please refund my money

Feb 5, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 18, 2016

Updated by [email protected] Maine Jo London look checks shirt combo pack 5 order kiye the wo shirt ke alava dusare colour ke shirts order me mile ye grahak ki disha bhool hai me mai onlineclue is company SE bahoot naraj hu Maine Complaints dekar bhi koi reply nahi Mila mai wo shirt vapas bheajana chahata hu or mujhe mere rupee vapas mile. my order no is CIN658860

Verified Support

Jan 04, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 560071

Website: onlineClues.com

I have purchased pack of 5 shirts (order id-oid4300) but i am not satisfied with products that they have send. i have order xxl size, they send l size, and the shirts are looking like 2nd hand. i want to return as soon as possible & i want my money back. they are making fool to their customers, they are displaying different products & delivering different. i am totally unsatisfied with their product. i am trying to call their customercare but its saying busy continusly.
Customercare no - [protected]

+4 photos

Feb 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by Balramjha By mistakenly i submitted the incorrect name of the company and the product image..NAME OF THE COMPANY IS "LOGICXSHOP" . and product of the image is I am submitting now and rest of the details are submitted correctly.

Verified Support

Jan 04, 2017

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment
Our shipment is spark international.
Thanks,
OnlineClues Team

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Address: Bangalore, Karnataka, 560071

Website: www.onlineclues.com

I order combo of check shaded 5 pure cotton shirts and i got totally different colors quality as i ordered by seeing on the display ..quality of the product is so bad and it looks like used shirts. And size of the product is not same which was I ordered.. return the product and refund money . my OID 4333 .i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online .REFUND MY MONEY AS SOON YOU CAN OTHERWISE I WILL GO TO CONSUMER COURT.

name: mohit sharma
email: [protected]@gmail.com
mob : [protected]

+2 photos

Feb 10, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by inboxmohit30 By mistakenly i submitted the incorrect name of the company and the product image..NAME OF THE COMPANY IS "LOGICXSHOP" . and product of the image is iam submitting now and rest of the details are submitted correctly.

Dec 17, 2016

Updated by inboxmohit30 Yesterday after complaint i received a call from the company and and they agree to refund my money in 24hrs by card to card transfer.BUT STILL NO STATUS OF REFUNDING AMOUNT.AND WHEN I TRIED TO CALL BACK ON THE SAME NUMBER BUT CALL IS NOT CONNECTING..I WILL WAIT FOR TODAY FOR MY MONEY BACK.

Dec 17, 2016

Updated by inboxmohit30 I RECEIVED CALL FROM [protected].. PLEASE HELP ME. I HAVE PAYED RS.1100 TO THEM.

Dec 19, 2016

Updated by inboxmohit30 I think this consumer complaints seems like fake .There is no new status about my complaint still updated.
I have to proceeed to next step for the complaint.

Dec 20, 2016

Updated by inboxmohit30 No status, NO CALLS NOTHING, still waiting for their response.Now I WILL SHARE on the All social media about the company.

Dec 20, 2016

Updated by inboxmohit30 No status, NO CALLS NOTHING, still waiting for their response.Now I WILL SHARE on the All social media about the company.

Dec 20, 2016

Updated by inboxmohit30 I spoke to with onlineclues customer service, when i asked about "logicXshop" She said their Quality management Team is same. But still no confirmation.

Verified Support

Jan 04, 2017

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment
Our shipment is spark international.
Thanks,
OnlineClues Team

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Address: West Singhbhum, Jharkhand, 833215

Website: www.onlineclues.com

I order combo of 5 pure cotton shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My oid cin635878. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online.

Complaint no: 21578

Bloody people dun even take calls. Fake # cheap site

Feb 10, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125005

Website: onlineclues.com

Name: Krishna Kumar
Mobile: [protected]
Email: [protected]@gmail.com
Order ID: CIN655179
Order Date: Dec 10, 2016 7:19:17 AM
Name of the product ordered: LONDON LOOKS Check Shirts Combo Of 5
size: L

The produce is not as per the description and look wise also. Very low quality one. Also not at all matching with the ones I have ordered look completely different.
I am willing to return your product . Please collect it and return my money . Thanks

Feb 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by krishnakumarreddy Hello there,
I have received a call from customer support team. The call has been put on hold and got disconnected. Please call me on same number [protected] . I request you to refund my money and please collect back your order.

Thanks

Dec 20, 2016

Updated by krishnakumarreddy Hi there,

Still I havent received a call to take back my order and return my money

Please collect back your order and return my money.

Verified Support

Jan 04, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

OnlineClues Complaints & Reviews

File a complaint to OnlineClues

OnlineClues reviews & complaints page 124

Default colours

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Wrong product

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London looks brand shirts

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Wrong product shipped

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5 shirts cancel order

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Complaints regarrding my geans quality

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Combo 3 cotton shirt

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I am complaining about the shirt i purchased from online clues.

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Default pic

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Combo5 shirts

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Replace. My order of shirts

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Replace shirts

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That I ordered is so bad quality

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A combo pack of london likes blend shirts 5 pieces

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Material is totally different quality and size is not perfect. i have already filled details of the product in site, so please refund the money.

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Return combo pack 5 london looks mens check shirt and refund my money

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About e-commerce cheating

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Branded blend of 5 cotton shirts

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Online clues not returning the bad quality product supplied to customer

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Delivered product is not as seen in the portal

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