Claimed

OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnlineClues reviews & complaints page 122

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gopal Chandra Sahoo
from Barddhaman, West Bengal
Dec 24, 2016
Report
Copy

Address: Khordha, Odisha, 751003
Website: Www.onlineclue.com

Dear sir/madam,
I am gopal chandra sahoo order a set of 3 shirts having order no CIN675191 from your site. The parcel was delivered to me but when I open the parcel I found that items I am ordered for are with mid matched colour and not in good condition. So its request from me to solve the problem n refund my money as soon as possible . please
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    ramesh4724
    from Hyderabad, Telangana
    Dec 24, 2016
    Report
    Copy

    Address: Ranga Reddy, Andhra Pradesh, 500049
    Website: onlineclues

    Product i ordered is not good.onlineclues sent an product which is not ordered by me. so i want to return this product and refund the money.onlineclues shows an one product and delivers an different product.that product is nat good .cloth is also not good
    +1 photos
    Dec 24, 2016
    Updated by ramesh4724
    Product i ordered is not good.onlineclues sent an product which is not ordered by me. so i want to return this product and refund the money.onlineclues shows an one product and delivers an different product.that product is nat good .cloth is also not good
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sable Ravi
      from Mumbai, Maharashtra
      Dec 24, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Mumbai City, Maharashtra, 400009

      I purchased 5 branded printed shirts (XXL) my order no is CIN 672875

      now i want to change size ( XL)

      please do the needful
      my contact number is [protected]
      Feb 9, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Dec 24, 2016
      Updated by Sable Ravi
      I purchased 5 branded printed cotton casual shirts
      but size is big (XXL)

      please give me above order for Size (XL)
      Verified Support
      Jan 06, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
      Thanks & Regards,
      Onlineclues Team
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shanti patel
        from Delhi, Delhi
        Dec 24, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: Surat, Gujarat, 394110
        Website: www.onlineclues.com

        Dear sir
        Item name: london looks branded 5 printed cotton shirts
        Ye matirial 17 des.ko mere paas aya tha
        Item cide: ll 5s print 2
        Sir ye matirial diffent he colour bhi changes he ek bhi shirts same nahi he ji mene order diya tha to plese ye muje vapas bhejna he to me ye shirts kese vapas bheju
        shanti patel
        [protected]
        +1 photos
        Feb 6, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Jan 06, 2017
        OnlineClues Customer Care's response
        Dear Customer,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Dec 24, 2016
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi, 110016

          Dear Sir/ Madam,

          I have ordered online or through your online services some items on Tuesday(20-Dec-2016) according me but you have sent me some other items which is not preferrable to me so i kindly request you please take your items back and provide me my money as soon as possible.

          I hope you understand my request or problem.

          Thanks & Regars
          Kuldeep Bisht
          Feb 7, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Jan 06, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            2
            22198
            from Raipur, Chhattisgarh
            Dec 23, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: 475110
            Website: onlinecluse.com

            Dear sir,
            I want to return my order because your product dosen`t match which is shownin your site. It is totaly diffrent...
            I tried more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Plz do the favour and solve my problem
            O i want to return this and i want you to refund my money back as soon as possible...

            My order london looks branded 5 printed cotton shrits (5)
            I have received it on yesterday[protected]
            Pls refund my money
            My order no. Is cin 648442
            Contact no. [protected]
            Email - [protected]@gmail.com
            Feb 6, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Jan 06, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              baban das
              from Mumbai, Maharashtra
              Dec 23, 2016
              Resolved
              Report
              Copy
              Resolved

              Address: Kolkata, West Bengal, 700020
              Website: online clues.com

              What the hell your company.. I has ordered London look combo shirts pack 5 on this onlineclues.com. but i received the product different colored shirts and different size, that quality is too worst. after received the material i'm complained to you. complaint no is --22648 dated[protected].and continuously call to customer care but not pick my phone...

              So, please return your products and give it my money back as soon as possible... Otherwise I'm going to CONSUMER FORUM COURT for case of 420.

              Contact me first.
              My mobile no - [protected]...
              Feb 18, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Jan 06, 2017
              OnlineClues Customer Care's response
              Dear Sir,
              Please check your gmail account inbox, Customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Dec 23, 2016
                Resolved
                Report
                Copy
                Resolved

                Address: 761100
                Website: www.onlineclues.com

                What the hell your company.. YI have oerderd combo shirts pack 5 on this onlineclues.com
                they delivered the product diferent colored shirts and that to quality is too worst. so please accept your products to you and give it my money back or change the shirts or replace my order
                as soon as possible.
                Acually i have ordred different colour shirt but recived different colour, you provide me cheep quality products.. I want my refund as soon as possible..
                Feb 10, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Jan 06, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  U
                  Umesh Malvi
                  Dec 23, 2016
                  Report
                  Copy

                  Address: 400068
                  Website: www.onlineclues.comii

                  You should onther color of shirt so you return the shirt and collect my money
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ab Shamim
                    Dec 23, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Dibrugarh, Assam, 786001

                    What the hell your company.. YI have oerderd combo shirts pack 5 on this onlineclues.com
                    they delivered the product diferent colored shirts and that to quality is too worst. so please accept your products to you and give it my money back or change the shirts or replace my order
                    as soon as possible.
                    Acually i have ordred different colour shirt but recived different colour, you provide me cheep quality products.. I want my refund as soon as possible.. Otherwise I'm going to court for case of 420.
                    Contact me first.
                    My mobile no - [protected]
                    Feb 15, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 06, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Devendra24
                      from Bengaluru, Karnataka
                      Dec 23, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 560059

                      AWB Number[protected] & Order no. CIN670914. I ordered pack of 5 shirts.. in this I got completely different colours n size is not appropriate.
                      I need to return but there is no option and the number they gave which is [protected]/39 they r not available on that number. Colours of the shirts are different.. I ordered XL size which is too small...
                      Feb 6, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 06, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,

                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                      Thanks & Regards,
                      Onlineclues Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        chetannmu
                        from Mumbai, Maharashtra
                        Dec 23, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 400709

                        Sir My name is Chetan
                        I have oerderd combo shirts pack 5 on this onlineclues.com
                        they delivered the product diferent colored shirts and that to quality is too worst. so please accept your products to you and give it my money back or change the shirts or replace my order
                        as soon as possible.
                        Acually i have ordred different colour shirt but recived different colour
                        my mobile no : [protected]
                        Feb 9, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 06, 2017
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                        Thanks & Regards
                        Onlineclues Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhishek Panchbhai
                          from Savantvadi, Maharashtra
                          Dec 23, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 440025
                          Website: Online clues

                          About product this product size not comfortable to me.. And quality is very bad..i don't like you send to me this product..
                          Dec 23, 2016
                          Complaint marked as Resolved 
                          Refund my money
                          Dec 23, 2016
                          Updated by Abhishek Panchbhai
                          Refund my money
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            REZA REHMAN
                            Dec 23, 2016
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 781009
                            Website: www.onlineclues.com

                            I am not satisfied with the sizes and the quality too
                            I want to return the bought items
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sheik Sharmi
                              from Coimbatore, Tamil Nadu
                              Dec 22, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Karur, Tamil Nadu, 639104
                              Website: [email protected]

                              My order 5 combo pack shirts order no 666890 my mobile no [protected] I choose a colour one but u send a colour different one and size is also so big kindly return back and refund the money it's my humble request otherwise u not receive the shirts I put a consumer court
                              By
                              Sheik anwardeen BABL
                              Advocate
                              Kulithalai
                              Tamilnadu
                              Pin code 639104
                              Feb 6, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Dec 22, 2016
                              Updated by Sheik Sharmi
                              Sir kindly return the product and refund the money my mobile no [protected]
                              Verified Support
                              Jan 06, 2017
                              OnlineClues Customer Care's response
                              Dear Sir,
                              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                              Thanks & Regards
                              Onlineclues Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manikya Srikanth
                                from Visakhapatnam, Andhra Pradesh
                                Dec 22, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gurgaon, Haryana, 122001
                                Website: Www.onlineclues.com

                                Sir My name is prasad
                                ihave oerderd combo shirts pack5 on this onlineclues.com
                                they delivered the product diferent colored shirts and that to quality is too worst. so please accept your products to you and give it my money back
                                as soon as possible.
                                my mobile no :[protected]
                                please give my money back as soon as possible.the contact numbers given in the website are also not working.I didn't seened the worst e-commerce website like this
                                Feb 9, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 06, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
                                Verified Support
                                Jan 06, 2017
                                OnlineClues Customer Care's response
                                Dear Sir,
                                Your refund is done. Please check your bank account details.

                                Thanks & Regards
                                Onlineclues Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sathish Ramalingam
                                  from Chennai, Tamil Nadu
                                  Dec 22, 2016
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600084
                                  Website: onlineclues.com

                                  Order no - CIN670723

                                  i have ordered 5 cotton shirts on the rate of Rs.999 plus Rs.100 delivery charges. the product of which the image showb is completely different of which i recieved. the quality is very very bad. trying to contact them over phone but there is no response. please help me getting my refund.

                                  thanks
                                  sathish
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mahaveer jn
                                    Dec 22, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 313001
                                    Website: Onlineclues.com

                                    Order id:- cin650711
                                    Date of delivery 13.12.16
                                    Product name : - london looks men's 5 cotton casual slim fit shirts
                                    Size :- xl
                                    Cost :1099
                                    Return reasons :- this product totally different... To website shown image this product is vary bad quality. I am not happy these product pls returned.
                                    Pls refund my money asap.
                                    Name:- pradeep jain
                                    Con no :- [protected]
                                    +1 photos
                                    Feb 7, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Dec 22, 2016
                                    Updated by mahaveer jn
                                    Onlineclues — London look mens 5 silm fit shirts

                                    1 Review
                                    Ma mahaveer jn on Dec 22, 2016
                                    Mark as Resolved
                                    Order ID: [protected]@gmail.com
                                    Phone/Mobile Number: [protected]

                                    Order id:- CIN650711
                                    DATE OF DELIVERY 13.12.16
                                    PRODUCT NAME : - london looks men's 5 cotton casual slim fit shirts
                                    SIZE :- XL
                                    COST :1099
                                    RETURN REASONS :- This product totally different ... to website shown image this product is vary bad quality. I am not happy these product pls returned.
                                    pls refund my money ASAP.
                                    Name:- Pradeep Jain
                                    Con no :- [protected]
                                    Verified Support
                                    Jan 06, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                    Thanks & Regards,
                                    Onlineclues Team
                                    R you guys cheating with people. i ordered all light colour shirts.
                                    but the courier i recieve there is no light colour shirts. please return me courier as soon as possible.
                                    Have ordered the a package of 5 cotton shirts @1099 the product is so bad that ican not use it the order number CIN657076 kindly take that order back refund my money
                                    I want to return my product which is London looks mens 5 cotton shirts because this is not mine size
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pritam Bhogekar
                                      Dec 22, 2016
                                      Report
                                      Copy

                                      Address: Nagpur, Maharashtra, 440022
                                      Website: onlines clues.com

                                      Material not contain proper quality as my expectation...so i dont like this shirts thats why i return this product.
                                      +1 photos
                                      My shopping is other shirt shopping
                                      Given other shirt
                                      This is a cheet please give my money back
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        ramesh naikodi
                                        from Mumbai, Maharashtra
                                        Dec 22, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Pune, Maharashtra, 411015
                                        Website: [email protected]

                                        I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days.plz do the favour and solve my problem & my product no is[protected]
                                        +1 photos
                                        Feb 6, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 06, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
                                        Size was incomfort and the product quality was bad and the size of product was incomfort and the colour of shirts was dull colours and bad looking colours of shirts so please return the product back sir
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit