OnlineClues Complaints & Reviews

Address: Visakhapatnam, Andhra Pradesh, 531173

I had ordered combo 5 london lenin shirts on 12 october 2017... And i was received the shirts on 15 october 2017. But problem is what i was received product is different to i had ordered.. I had ordered fully planes shirts but u r sent to lines type or checks type and different different odd colors are sent.. I was tried to contact to your customer care number but no response from your side.. Please replacement product or refund the money... My name is a. Sambasiva reddy mobile number is [protected]... Address:-opposite government hospital street pendurthi visakhapatnam andhrapradesh

Nov 18, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

Oct 19, 2017

Updated by avula.sambasiva I don't know why you all are ignore...I am trying so many times to contact your customer care service but no response form your side...replacement my product or refund my money ...

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M

Mo Arish Ansari

from Agra, Uttar Pradesh

Oct 20, 2017

The product i received is totally different

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Address: Beed, Maharashtra, 414203

I want to cancel my order because i have selected wrong size product
Order ID
CIN1178778

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Address: 768200

Regarding Order #[protected]
Dear Madam/Sir,

I ordered four men’s shirts of size XXL in combo offer. I received three of them of size XL and another one of size M. The four shirts are useless for me. Is this a joke or an amazon principle? Is it the way amazon.in earning money? Please do advise.

Akrur Behera

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Hi sir,
I ordered 5 shirts from online clues but the quality was very worst, when i gave a complaint. Complaint no:49993. I'm from hyderabad and my name is hari krishna and my mobile number:[protected]. I called their customer care number but no one is responding it. I'm trying to call them daily 5 to 6 times but no one is responding it. I think this is the fake site.

Regards
Hari

Nov 18, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 09, 2017

Revan Mittapalli's response Cancel the order of the date 8 octomber

Oct 09, 2017

Roshan Bansod's response Color is not match so please return my parcels

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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R

Roshan Bansod

from Mumbai, Maharashtra

Oct 17, 2017

My product is not match color my order is different so please return my order mo.nu.[protected]

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R

Revan Mittapalli

from Satara, Maharashtra

Oct 17, 2017

I am choose the wrong color options please cancer my[protected] my order and I am choose today the right color then you dilvery today order and the dilverydate my I wish 16 October please

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The product is sparckinternational, awb no[protected]
An order no cin1170388
Your 5 combo pack shirts are not in good quality.. So you refund my money

+1 photos

Oct 14, 2017

Mura Lee's response Diffrend change colour and bad quality with use already

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M

Mura Lee

from Idukki, Kerala

Oct 19, 2017

Item change diffrend colour and very bad quality

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Address: Balaghat, Madhya Pradesh, 481001

Website: onlineclues.com

London looks brand 5 printed cotton shirt and my order number cin1168000 and his colour is wrong so please give me return my orignol colour my mobile number [protected]

+1 photos

Nov 19, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 15, 2017

Updated by Rudra Bouddh Londonlooks brand 5 printed cotten shirts wrong colour so please return my money my mobile number [protected] call me

Oct 15, 2017

Updated by Rudra Bouddh London looks brand 5 printed shirt wrong colour so please return my money yaa replace my order and give me my colour printed shirt my mobile number [protected]

Oct 15, 2017

Updated by Rudra Bouddh Onlineclues — wrong colour and change my orignal colour shirt

1 Review
Ru Rudra Bouddh on Oct 15, 2017
Mark as Resolved
Order ID: CIN1168000
Phone/Mobile Number: [protected]

London looks brand 5 printed cotton shirt and my order number CIN1168000 and his colour is wrong so please give me return my orignol colour my mobile number [protected]

Oct 16, 2017

Updated by Rudra Bouddh Colour mis match

Oct 16, 2017

Updated by Rudra Bouddh My order number CIN1168000 aur maine jo shirt order kiya tha woh shirt ka colour dusra tha ye to dusri hi aa gai hai to ishe replace kar ke wahi shirt bhijwaye jishe maine order kiya hai

Oct 16, 2017

Updated by Rudra Bouddh My order number CIN1168000 aur ye colour wrong aaya hai mere pas aap ishe replace kar mujhe jo order kiya tha woh shirt dijiye my contect number [protected] call me shortly

Oct 16, 2017

Updated by Rudra Bouddh Colour mismatch jo maine order kiya tha woh bhejo ya mere paise wapas karo

Oct 16, 2017

Updated by Rudra Bouddh My name rudra meshram and my order london looks 5 printed shirt aur mera order number CIN1168000 hai jo shirt maine order kiya woh nhi ayi uska colour dusra tha aur iska colour dusra hai mtlb wrong colour so pleas replace my order call me now [protected]

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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A

abhi0110

from Lucknow, Uttar Pradesh

Oct 17, 2017

Its not what i ordered,
colour are different
invoice no = SI 00059200

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Address: Rangareddy, Andhra Pradesh, 500060

I'm new to online clues. I search alot and ordered combo of 5.
Order details -
London looks check shirts combo of 5, size - m,
Sku code: ll 5 check 2.
Inv no. Si 00060959

I've received on[protected] via xpressbees..
It is totally different from as you shown at the time of ordered. So i want to return back this product and give my money back.

+1 photos

Nov 19, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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M

Mani aishu

from Bengaluru, Karnataka

Oct 17, 2017

Today morning call to this no.[protected] but r that guy given to my card no.but not refund b
My account balance 799 deduct my account so totally refund amont online clues side 799+799 =1598
Very bad service

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Address: Buldhana, Maharashtra, 444203

Website: Onlinecluse

This package is totally diffrent .this is not my parcel.dekhate kay or bhejte kay.give me my money.with shipping charge.very fast.

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Address: Karauli, Rajasthan, 322230

Website: online clues

Is brand Mein Mere ko colour pasand nahi aaya hai uski Saza Badi Hai uski mere brand nahi chahiye aur mera Paisa Wapas chahiye

+1 photos

Oct 15, 2017

Updated by Jitendra Rayana Gurjar Lapawali Brand is not pasand

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Address: Surat, Gujarat, 395009

- shirts order colour are different
- shirts size to be big - please sent "s" size

+1 photos

Oct 15, 2017

Updated by Ashok Sali please change shirts size L to S and colour also change as per order

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Address: Jabalpur, Madhya Pradesh, 482002

Website: www.onlineclues.com

Dear sir Jo shirts me bulbaya tha bah nhi hai is liye mujhe return Karna pad raha hai, name Ravi yadav Mobile no.[protected]

+1 photos

Oct 14, 2017

Updated by Pk [email protected] Chenj product

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Address: Gulbarga, Karnataka, 585222

I wanna return my product bcz different product delivered ..refund immediately

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It not what i ordered...
Colours are different
Quality is not good
One of the reason for this purchase was its buttons, actually the product i choose was having black buttons but the product what i got delivered was having white buttons
So please make replacement of this product

Order no. = cin1165235
London looks men's cotton casual slim fit 5 solid shirts

+1 photos

Nov 18, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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S

Srinukusampally

from Nellore, Andhra Pradesh

Oct 21, 2017

I ordered 5 london looks brands printed shirts with size of 42 XL but delivered medium size I ordered colours also not delivered different colours plz refund my money
CIN1174815
M no. [protected]
Complaint no. 50693

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J

Jignesh Gothal

from Mumbai, Maharashtra

Oct 23, 2017

कृपया आपने दिया हुवा ठीक से नही हो राहा हे । तो मुझे बादल कर चाहीये । और शर्ट की size medium चाहीये
और शर्ट का कलर भी ठीक नाही हे । कलर white, light brown, and navy blue दिखाया था और खुच अलग ही कलर दिया हे । pls mention your product white, light brown and Navy Blue चाहीये।

Contact number [protected]

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Jignesh Gothal's reply, Oct 23, 2017

CIN1178311

B

Bablu Meena

from Jammu, Jammu and Kashmir

Dec 1, 2017

Mughe call aaya h online clues se Atm no mang rhe h
Atm no se Kya Lena Dena
Account no se bhi to transfer kr skte h na
CIN1226912

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A

Abhishek Bahal

from Satrikh, Uttar Pradesh

May 4, 2018

I am not select this product, please change my product immediately

replacement of the delivered product - Comment #3087390 - Image #0

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R

raviopt

from Noida, Uttar Pradesh

Jun 23, 2018

It not what i ordered...
Colours are different
Quality is not good very very poor quality.

So please make replacement of this product

invoice no. = SI 00277747
London looks men's cotton casual slim fit 5 solid shirts

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B

Bhãråth Chandra

from Chennai, Tamil Nadu

Aug 30, 2018

Worng order

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B

Bhãråth Chandra

from Chennai, Tamil Nadu

Aug 30, 2018

Worng order I want my money back

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Address: 629804

Website: Online

I have ordered a 5 set of shirts of "london looks brands 5 printed cotton shirts" in online clues. Yesterday i have received the shirts but all the shirts are in different colours that i was not ordered. I need a shirts what i has ordered with respective colours. So you have to exchange the shirts with proper colours for me as soon as possible.
My order number:cin1167343.
Plzz return my order.
Contact [protected].

Nov 18, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 560042

I have booked london looks fusion of 5 check shirt. While booking i have selected the color which i likes but now i have received all 5 shirts in different colors and also two of the shirts are defective (1. Damaged on back side 2. Near to hand shoulder its torn) can you replace it or refund it?
Please get me back soon...

Order id — cin1168741

Thanks,
Sagar r
Phone number-[protected]

+2 photos

Nov 27, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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N

Nayan Gadda

from Satana, Maharashtra

Oct 16, 2017

My order no is CIN1173154

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Dear all,

I have ordered for a set of 5 casual shirts from your website and got the same delivered.
But for my shock i can see a completely different product has been delivered.
Please replace the the same with the original products which i have ordered or refund the complete amount which i have paid.

Expecting an revert on top priority.

Note :your customer care team not responding to complains, and disconnected the call in the middle.

Name : rajasekar m
Phone :[protected]
Product : london looks
Sku code : cin1159695
Amount paid : rs.1100/-

Nov 18, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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B

bommanaboina ramesh

from Hyderabad, Telangana

Oct 14, 2017

Thehave ordered for a set of 5 casual shirts from your website and got the same delivered.
But for my shock i can see a completely different product has been delivered.
Please replace the the same with the original products which i have ordered or refund the complete amount which i have paid.

Expecting an revert on top priority.

Note :your customer care team not responding to complains, and disconnected the call in the middle. Please refund my money [protected] CIN1160957

worst quality shirts and worst refund policy - Comment #2884363 - Image #0

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bommanaboina ramesh's reply, Oct 14, 2017

3pants worst quality please refund my money

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Address: Akola, Maharashtra, 444001

I am Rahul Mhaisane
From akola and
I want to cancel the order because I choose wrong product.
Because my choise is not done.
I want to cancel my order because i choose wrong product.
My order ID is CIN 1168496

Oct 11, 2017

Updated by Rahul Mhaisane Iam Rahul Mhaisane from akola and
I want to cancel my order because i choose wrong product
My order ID is CIN68496

Oct 11, 2017

Updated by Rahul Mhaisane I am Rahul Mhaisane from akola and
I want to cancel my order because i choose wrong product.
My product ID is CIN1168496

Oct 11, 2017

Updated by Rahul Mhaisane Onlineclues — printed shirts heaven

1 Review
Ra Rahul Mhaisane on Oct 11, 2017
Mark as Resolved
Order ID: CIN1168496
Phone/Mobile Number: [protected]

I am Rahul Mhaisane
From akola and
I want to cancel the order because I choose wrong product.
Because my choise is not done.
I want to cancel my order because i choose wrong product.
My order ID is CIN 1168496

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Address: Hisar, Haryana, 125005

Order id cin1158940
Amount : 699 + 100 shipping =799
I order combo 3 shirts white brown blue
But sending white red yellow and the quality was worst quality
And i return to ask customer care is told pls courier personally why personally courier why online clues not send return products collection exicutive
It's worst service pls stop this frad company

+1 photos

Nov 19, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 11, 2017

Updated by Mani aishu Today call comes to online clues legal department lady that lady first confirm customer which language comfort and next tell the details but lady talk only english and hindi language I am not comfort English or hindi and lady tell the problem issue and sir give me ur card no.and send ur refund amount but card not there my pocket I tell to lady medam give me 5 min I give the details but lady not given 5 min I really dispointed legal department behaviour is very worst
Onlineclus us worst service worst product

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana

Website: www.onlineclues.com

Order no cin1154544
Invoice no si 00053447
Amounts rs.1299/-
Ordered 38 waist size combo of 3 london looks branded mid rise slim fit denim jeans. But received only 1 no 38 size and 2 nos 36 size jeans.
Complain lodge no is 49777.
But no response...
I want to replace this two 36 waist jeans to two 38 waist jeans as early as possible please. Other wise refund my without any delays.

+1 photos

Oct 11, 2017

Complaint marked as Resolved

Problem was not resolved...

OnlineClues customer support has been notified about the posted complaint.

Oct 11, 2017

Updated by Fosla No response yet from Online clues...????? How a consumer like me was solved our problems...

Oct 11, 2017

Rahul Zalte's response mujhe ye shirts pasnd nhi mujhe nhi chahiye sorry pliz return may rupes

Oct 11, 2017

Updated by Fosla Plz confirm the PHN no [protected] is related to Online cluse.com
From this number call me for my debit card details.
When I m provided a OTP send to my number for debiting fund of RS.1099/-

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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R

Rahul Zalte

from Dhule, Maharashtra

Oct 12, 2017

Size badi hei mujhe pasnd nhi he

wrong size sent - Comment #2881805 - Image #0

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Address: 625017

Website: www.onlineclues.com

Dear Sir
I am received my order but I am not satisfied.I order s size u give m size then shirts colors are totally changed.I order London Looks men's 3 solid cotton casual shirts .I want black, navy blue and sandal colors.my first order in our brand this service is very worst.how to order in next time.plz exchange my product or my money. How to treat my complaint I will order in next time

+1 photos

Nov 20, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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J

jit acharya

from Kolkata, West Bengal

Oct 13, 2017

I was ordered a combo of five printed shirt.but the shirts quality an quantity was so poor.i am requested to you .if you change my combo of shirts as soon as possible.i will great full to your survice.thank you

OnlineClues Complaints & Reviews

File a complaint to OnlineClues

OnlineClues reviews & complaints page 32

replacement the product or refund money

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cancel order because wrong product selected

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received different size men' shirts

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return of my products from online shopping

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shirt are in not good quality product

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wrong colour and change my original colour shirt

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inv no. si 00060959 return

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return my order and refund me fast

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color and size does not match

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invoice no-si00060931-shirts replacement

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product chenj aaya hai

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wrong product ...refund now

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replacement of the delivered product

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change colour

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mismatched color and damaged shirts

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worst quality shirts and worst refund policy

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printed shirts heaven

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ordered one but sending different

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wrong size sent

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exchange or refund money

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