Claimed

OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnlineClues reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ansu Rajput
from Noida, Uttar Pradesh
Oct 2, 2017
Report
Copy

My name nitish kumar verma ...maine jo shirt order keya tha o match nhi ho rha ..muge return krna hai sb...aur muge paise chaheya ...maine 8 shirt mgya the...my fist order id ...[protected] and sicond order id...[protected]
Oct 02, 2017
Updated by Ansu Rajput
Sir plse..mara rupya return kr degya
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishal882
    from Noida, Uttar Pradesh
    Oct 1, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110080

    I have ordered a wrong one so i want to cancel my order with Order ID-CIN1159691
    Please resolve this matter n try to help me out.
    After being ordered my product I have read many reviews of this online company regarding fraud and cheap quality product. So i want to cancel my order please help me to sort out this issue and do the needful.
    On company's website it does nlt show any option to cancel the order so sir please help me in cancelling this order.
    This product is worth rs. 1099 so it is a big blow for our middle class company if it results in a fraud or poor quality so as a precaution please cancel this order.
    I will be really thankful to you sir.
    Hope for positive.
    +1 photos
    Nov 12, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Sep 26, 2017
    TULSI KAMILA's response
    Ur team ...really uneducated...
    #### service team...
    2 product so different... Cheak it

    Oct 03, 2017
    Updated by Vishal882
    Plzz cancel this product It was still not cancelled and if it come at my home I not give money for this my order id no. is CIN1159691
    Verified Support
    Oct 07, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
    Thanks & Regards
    Onlineclues Team
    Wrong item

    I want to cancel my order form onlinclus.com - Comment #2869929 - Image #0
    I have ordered combo of 5 shirts but they are faulty and the cloth is very cheap. now I'm trying to contact their customer h isn't picking my phone. neither responding to my mail. should I send it back to their address??

    I want to cancel my order form onlinclus.com - Comment #2869936 - Image #0
    Ur team... Send me wrong product
    I want give my my money...
    ### up Ur service team...
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      tammac10
      from Coimbatore, Tamil Nadu
      Oct 1, 2017
      Report
      Copy

      Address: Kanyakumari, Tamil Nadu, 600048
      Website: www.onlineclues.com

      I want to cancel before dispatch. After i noticed Address PINCODE WAS WRONG for below mention order I'd

      Cancel this one order I'd:
      CIN1161795
      CIN1161770
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vicky Viks
        Oct 1, 2017
        Report
        Copy

        Address: Patna, Bihar, 800020
        Website: onlinecluse

        London look shirt net p kuch or Tha or delivery kuch or huaa h pls return kar de
        +1 photos
        Sep 26, 2017
        [email protected]'s response
        This product is different

        Product is not same as shown in site
        Design and colour are not same
        I want my money back
        Ur service not good as I suppose

        shirt subject for color change - Comment #2869945 - Image #0
        shirt subject for color change - Comment #2869945 - Image #1
        I order this product and I have received it on 25.9.17 . the product is totaly different in show your web site. So I return this product
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sonusing1230
          from Kanpur, Uttar Pradesh
          Sep 30, 2017
          Report
          Copy

          Address: 226010
          Website: www.onlineclues.com

          They have delivered 5 cotton shirts of worst quality and wrong colours.

          order id- CIN1155841

          I even not opened It all because of its look.what I saw in website is that it is completely different product.

          Please return it.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shai Kumar
            from Hyderabad, Telangana
            Sep 30, 2017
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh, 500070
            Website: onlineclues.com

            Invoice no si 00054255 date 27 sep 2017
            CIN 1155221
            please take the return of the product
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Goud Pävâñ Róçkz Goud
              from Chirala, Andhra Pradesh
              Sep 29, 2017
              Report
              Copy

              Address: Medak, Andhra Pradesh, 502001

              My shirt are not match with add take my order and give my money soon
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vidwan reddy
                from Lakshettipet, Telangana
                Sep 29, 2017
                Report
                Copy

                Address: Karimnagar, Andhra Pradesh

                Please cancel my order .
                Order Id : CIN1159222 .
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anchal Agrawal
                  from Mumbai, Maharashtra
                  Sep 29, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Ghaziabad, Uttar Pradesh, 201206
                  Website: www.onlineclues.com

                  [resolved] online clues.com — return order and refund my money

                  83 reviews
                  Sh shashi dhiwar on jun 13, 2016
                  Submit a complaint
                  Return order

                  I order combo of 3 pure jeans quality of the product is so bad which was i ordered.. My product return take u and refund money. My oid cin1144377 i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of jeans i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                  Nov 8, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Sep 18, 2017
                  i like your all colours of shirts Goyal's response
                  Sir my order is not match to jeans so please return this order
                  Oct 02, 2017
                  Updated by Anchal Agrawal
                  Onlineclues — return order and refund my money soon
                  Order ID: CIN1144377
                  Phone/Mobile Number: [protected]

                  return order and refund my money

                  I order combo of 3 pure jeans quality of the product is so bad which was i ordered.. My product return take u and refund money. My oid cin1144377 i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of jeans i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                  Verified Support
                  Oct 07, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                  Thanks & Regards,
                  Onlineclues Team
                  Sir,
                  My order is not match on my cart so this jeans return please
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anchal Agrawal
                    from Mumbai, Maharashtra
                    Oct 2, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201206

                    Product quality is worst and not worth it to useOrder ID: CIN1144377
                    Phone/Mobile Number: [protected]

                    Return order

                    I order combo of 3 pure jeans quality of the product is so bad which was i ordered.. My product return take u and refund money. My oid cin1144377 i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of jeans i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                    Nov 22, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                    Thanks & Regards
                    Onlineclues Team
                    Hi Team,

                    I want to cancel my order because my address was wrong after only I noticed

                    return product jeans and refund soon - Comment #2871944 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      IT'S 2 AMAZING
                      from Mumbai, Maharashtra
                      Sep 28, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mumbai City, Maharashtra, 400071
                      Website: www.onlineclues.com/product/london-looks-check-shirt-pack-of-5

                      I ordered a london looks check shirts set of 5 but they deliver a different colour very worse third class shirts.and some shirts are damage. The image on website and delivered product was very different and very poor quality . Costumer care not replying.fraud company

                      Product details: CIN1150745
                      https://www.onlineclues.com/product/london-looks-check-shirt-pack-of-5
                      Dont buy from this site /app fake and fraud company hai..dont buy even they offer you to free
                      Nov 20, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                      Thanks & Regards
                      Onlineclues Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        krishna art
                        from Gagret, Himachal Pradesh
                        Sep 26, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Solan, Himachal Pradesh, 173205

                        Sir, maine 5 shirt book ki thi london look brand jo facebook page par diya hua tha waha se order kiya tha jo mujhe mil gya h par pr jo meine color kiya tha wo color nahi aaya please mera order cancel kiya jaye i reequest u
                        Apse phle b ek order book kiya tha usme bhi wahi prblm thi

                        Dalip kumar
                        Sidhivinayak print o pack near bhardwaj hospital sai road baddi distt solan (H. P) pin code - 173205
                        My contact no - [protected]
                        Nov 7, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                        Thanks & Regards,
                        Onlineclues Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vickey Choudhary
                          from Dehra Dun, Uttarakhand
                          Sep 26, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bagpat, Uttar Pradesh, 250611
                          Website: onlineclues. com

                          No matching shirt my money refund my account your shirt very very bad and no matching color shirt very very poor color so my money refund my account
                          Ac no. [protected]
                          Ifsc cod punb0004200
                          Pnb bank branch baraut
                          Pin cod 250611
                          Disst baghpat
                          My name parshant
                          Vpo rajpur khampur distt baghpat
                          City baraut pin 250611
                          My mobile number [protected]
                          [protected]
                          +1 photos
                          Nov 7, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Sep 17, 2017
                          Kishan Ray Kishan's response
                          This shirt is low quality
                          Sep 26, 2017
                          Updated by Vickey Choudhary
                          No matching shirt and very very poor color and shirt quality very poor
                          Please return your shirt and refund my money please
                          Verified Support
                          Oct 07, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                          Thanks & Regards,
                          Onlineclues Team
                          I don't
                          Like
                          This
                          Shirt

                          So
                          Please
                          Refund
                          My
                          Money

                          Because
                          This
                          Is
                          Low
                          Quality

                          So
                          I
                          Don't
                          Be
                          Buying
                          This
                          Shirt

                          I
                          Hope
                          U
                          Understand
                          My
                          Feelings


                          Ok. Sorry.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            B Mallesh
                            from Hyderabad, Telangana
                            Sep 25, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 503001
                            Website: [email protected]

                            I want to return my Order because your product doesn't match which is shown in your site.. it is totally different

                            My order is LONDON LOOKS Check Shirt's Combo Of 5

                            I have received it on today[protected]

                            My Order No is CIN1149443

                            Invoice no- SI 00050287

                            Contact no-[protected]
                            [protected]@gmail.com

                            Please return,
                            +1 photos
                            Nov 10, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Sep 25, 2017
                            Updated by B Mallesh
                            I want to return my Order because your product doesn't match which is shown in your site.. it is totally different

                            Sep 26, 2017
                            Updated by B Mallesh
                            Clear the my problem urgently
                            Please
                            Verified Support
                            Oct 07, 2017
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                            Thanks & Regards,
                            Onlineclues Team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Papun Kumar naik
                              from Rajmahal, West Bengal
                              Sep 25, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Hisar, Haryana, 125005
                              Website: Onlineclues.com

                              Dear sir
                              I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
                              My order is london looks brand's '5' printed cotton shirt (Set of 5)
                              I have received it on today[protected]

                              My order no. Is cin1150760
                              Contact no-[protected]
                              [protected]@gmail.com

                              Please return & reply this...
                              +1 photos
                              Nov 7, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                              Thanks & Regards,
                              Onlineclues Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vaibhav Potdar
                                from Nashik, Maharashtra
                                Sep 25, 2017
                                Report
                                Copy

                                Address: 413512
                                Website: www.onlineclues.com

                                Oid- CIN1151048

                                order date. 20 sep 2017

                                date of delivery -25 sep 2017

                                product name--london looks 5 mens
                                cotton check shirt

                                unit cost --999

                                total amount 1099 rupees
                                Sep 25, 2017
                                Updated by Vaibhav Potdar
                                the product is totally different in design from the show in image on your site many shirt are different
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dewanshu Raj
                                  from Kolkata, West Bengal
                                  Sep 25, 2017
                                  Report
                                  Copy

                                  Address: 854326
                                  Website: I get wrong product

                                  Sir I get the wrong product so I want to return my product plz do something
                                  Sep 25, 2017
                                  Updated by Dewanshu Raj
                                  I ordered the product and it was wrong product I ordered my product on 22/9/2017and I get it on 25/9/2017
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    santosh gorade
                                    from Mumbai, Maharashtra
                                    Sep 25, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Hisar, Haryana, 125005
                                    Website: www.onlineclues.com

                                    Dear sir/madam

                                    I have ordered combo of 5 cotton check shirts having invoice no si 00041635 for rs.1099.

                                    But upon receiving product i observed that quality is very cheap and color also does not match. I immediately called their customers care no for return. He give me some id no 4861 for reference and said your complaint is placed you will get reply within three days (I called on 8/09/2017).

                                    Now its been almost 15 days but i have not received any call or email regarding it. I am trying their customer care no and it is saying its busy or out of coverage.

                                    I am attaching photo of invoice here for your reference.

                                    Please help to get my refund of rs. 1099
                                    +1 photos
                                    Nov 8, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Sep 22, 2017
                                    Naveen Kumar Sai Adithi's response
                                    WASTE PRODUCT

                                    Sep 25, 2017
                                    Updated by santosh gorade
                                    Dear sir

                                    Order Id is CIN1133881
                                    Verified Support
                                    Oct 07, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    Your Refund is Already done. Please check your bank Transaction details.
                                    Thanks & Regards,
                                    Onlineclues Team
                                    [protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sitaramayya
                                      from Vijayawada, Andhra Pradesh
                                      Sep 24, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 521185
                                      Website: online clus

                                      Sir actuvally iam seeing in facebook attach link in onlineclus iam seeing at five check shirt looking beautiful so confirm the order i am very exited to receive to order after receiving & open the cover shaking my order is totally change all shirts flower type & i am order the five check shirt after packet open totally distub so please change the my order early as your possible thanking you sir.
                                      +1 photos
                                      Nov 7, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2017
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                                      Thanks & Regards
                                      Onlineclues Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Amal Majeed
                                        from Shoranur, Kerala
                                        Sep 24, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I want to cancel the order because i choose wrong product. I took the product september 2017 by mistake and i want now to cancel it... The product was of wrong size and it would fit me.. I would request you to cancel my order with immediate effect. I hope that you would forward my request.. My order number is as given.. And have also attached a photo showing the order number and delivery date.
                                        My order no is
                                        +1 photos
                                        Nov 12, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Sep 22, 2017
                                        Naveen Kumar Sai Adithi's response
                                        waste product
                                        Sep 24, 2017
                                        Updated by Amal Majeed
                                        Actually i was looking for shirt and i saw this combo pack but accidently chose this product and it was by mistake... Sorry i have chosen a wrong product and i have worngly choosen which doesnt suit me so i would request you to please cancel my order and i regret for it so i want to cancel my order.. Please consider my request with immediate request. Order id:cin1154227
                                        Sep 24, 2017
                                        Updated by Amal Majeed
                                        CIN1154227
                                        Verified Support
                                        Oct 07, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        Our team can't found any information about your order no.( CIN1154227).Please provide the picture of received parcel packet.

                                        Thanks & Regards
                                        Onlineclues team,
                                        Verified Support
                                        Oct 07, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
                                        Thanks & Regards
                                        Onlineclues Team
                                        Waste product cheeting ...waste product cheeting waste product cheeting waste product cheeting waste product cheeting waste product cheeting waste product cheeting waste product cheeting waste product cheeting waste product cheeting
                                        Plz contact me urgently plz ..
                                        Please cancel my order id CIN1353359 because i choose wrong product and i have no money for buy this product

                                        to cancel an order.. order id:cin1154227 - Comment #2997417 - Image #0
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit