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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 35

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Address: New Delhi, Delhi, 110009

Website: Onlineclue

Size is too large and different colours

Order ID CIN1141462
Track ID [protected]
Please return my money

Deliver to
Gaurav Upadhyay
E 188 Top Floor near yog park Gandhi Vihar Delhi 09
City New Delhi
Zip 110009

+2 photos

Sep 15, 2017

Biku Nik Biku's response My product is not match to my order product

Sep 17, 2017

Updated by Gaurav@725 Size is large and different colours

Order id cin1141462
Track id [protected]
Please return my order

Sep 23, 2017

Updated by Gaurav@725 Size is too large

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B

Biku Nik Biku

from Balurghat, West Bengal

Sep 18, 2017

My product is not match To my order and I Return my order

S

Sanawar khan

from Kolkata, West Bengal

Sep 20, 2017

Invoice no:. Sl 00039570
Dated. :. 02 Sept 2017
Size :. S. Received. M
Design :. not the same as ordered
Complaint after receiving but no response from the seller
Complaint no : 48061
Amt Rs.1099

B

Burra saikumar

from Vijayawada, Andhra Pradesh

Sep 25, 2017

I don't this prodokt byad kvality this shirts plis ritorn

V

Vinod Dhudat

from Pune, Maharashtra

Sep 25, 2017

I ordered a 5branded combo slim fit shirts from onlinecluse.com those 5 shirts shown in the pictures are having different colours.but i received shirts having same colours. I requested them to replace or return but they didnt reply me .

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Address: 625001

Please cancel my order -no --CIN1146600 amount rs;1099. AWB number[protected] ALSO delivered this product .i pay COD but stock interchange,
so i dont like to this. i will return to u
please process cancel my order,

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I received combo of 3 high quality denim jeans order number CIN1146879. I have ordered 32 size and I received 32 size but it is not fitting to me.
Also jeanse quality is very poor .I do not want this product.
Please take return jeans and give my money back.
I have attached photo of invoice with detail

+1 photos

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P

Papun Kumar naik

from Rajmahal, West Bengal

Sep 25, 2017

I am papun Kumar Naik, order no.CIN1150760,
my product is not match which shown in add, faulty product we received, please take return and give refund money to me,

I have order London printed short combo 5, but it's different

I am complaining about jeans - Comment #2863161 - Image #0

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Address: 125005

Website: Onlinecules

Vishwajeet singh
Shramik mangal bidhanagar near bengal college of engineering and technology durgapur 713212
My order id is cin1144245. Combo of 3 pure cotton shirt. This product is totally different from seen on this site. This product is very bad and cheap quality. I request to company to return my order and refund my price as soon as possible.

Nov 7, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Website: www.onlineclues.com

I bought shirts from this online shop. what ever they delivered don't have a good quality/. i tried many times to call them but they didn't recieve my call. entirely a fake company.

Nov 15, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Sir please cancel my order with order id CIN1150318 . i dont want the order .the order was placed on Sep 19, 2017at 8:48:26 PM . i dont trust the website and also if anything wrong is delivered then we have to send the item back on our own. so i dont need your item .

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Address: Surat, Gujarat, 395009

Website: Onlineclues.com

I had ordered pack of 5 shirt's. Order id of my product is cin1145878. But i received the product that is totally different from my order. All the 5 print on the shirt are different from shown on the website & i had ordered. The fabric of the shirt is also very cheap. I feel that i have been cheated by your website. I don't want your product at any cost. Please take it return & return my money.

Nov 9, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 15, 2017

Rajan Punjara's response Plz, contact argent me want return no reply from customer care not
Reply after pic call

Verified Support

Oct 07, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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L

Lone Tawseef

from Vikasnagar, Uttarakhand

Sep 22, 2017

Order date :13/9/2017
Dilvary date:20/9/2017
Order I d:cin1142848
Products : combo London cotton shrait
Product reason : product design totally different from site because is very bad quality
Phone number :[protected]
Account number :[protected]
IFSC CODE : PUNB0073900
Plz refund money

received different product of my order - Comment #2859315 - Image #0

R

Rajan Punjara

from Surat, Gujarat

Sep 22, 2017

It's total bakwas product is this shirt is like old n very dirty. Not like a fresh n new it product S like we buying from road

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Address: Jabalpur, Madhya Pradesh, 482003

Website: Onlineclues.com

My name is satyadev jhariya i odered cotton shirts for rupee 999 from online clues. What i received is not the same product that i was ordered... It is totally fake item i received they shown quality shirts in their photos... They dont send what they show... Poor quality shirts not even satisfaction totally garbage. I want to return
Order details are.. ”sparkinternational shipment with awb number[protected] & order no. Cin1144598.

Nov 13, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Mysore, Karnataka, #125884155

Website: Shopculs

Product is not good .please refund my money.
Acc no.[protected]
IFSC .code UTIB0000151

Sep 18, 2017

Updated by Yogesh Yogeshgowda Sort and product is not good

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Address: Sabarkantha, Gujarat, 383315

Not maching...
This product i not acsepted
Product not intarested
...

Name: dabhi ranjitsinh bhemabhai
Contect no: [protected]
At : modasa-gujrat

I alredy atthament photo copy all details
Please retarn many

— disclaimer: the contents of this e-mail message and any attachments are confidential and are intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you have received this transmission in error, please immediately notify the sender by return e-mail and delete this message and its attachments. Any unauthorized use, copying or dissemination or otherwise acting upon any part of this e-mail or its attachments is prohibited. Neither the confidentiality nor the integrity of this message can be vouched for following transmission on the internet.

Pleasse revart me fast

+1 photos

Nov 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 15, 2017

Gaipuri Ramanaji's response Sir I am recived five cotton shirts on Sunday. That shirts are very cheap quality. So please refund my money 🔙 immediately. Why you are not respond my complaint. More times I am send mails.

Sep 18, 2017

Updated by dabhirajput Update It

Verified Support

Oct 07, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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G

Gaipuri Ramanaji

from Hyderabad, Telangana

Sep 20, 2017

Sir I am ramanaji
Sunday night I am recived five cotton shirts. I'm not satisfied with shirts because that's very cheap quality. So please refund my money 🔙.This is not good. More times I am send mails but you are not respond my complaint why. Please give reply.

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Address: Nagaur, Rajasthan, 341303

My order id is 544148 when I received it, it totally different what I porchesed. it differ in size, colours so limmegetely return it.

+1 photos

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P

punith mitha

from Chennai, Tamil Nadu

Sep 20, 2017

Dear Sir,
only 4 shirts were received in combo of 5 party wear shirts.
The material was not same as i ordered in online.
Kindly request you to take back the material and refund my money.

ORDER NUMBER - CIB835449
TRACKING NUMBER[protected]

Thanks,
B.Punitha murugan
[protected]

S

selvajsn

from Paravur, Kerala

Sep 22, 2017

I am going to my native so I want to cancel my order please provide the cancellation option in the website it is very useful for us cancel my order I ordered 3slim fit jeans cancelled that and confirm message send to my mobile number

order id 544148 - Comment #2859367 - Image #0

order id 544148 - Comment #2859367 - Image #1

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Address: Kanpur, Uttar Pradesh, 208001

Website: onlineclus

I want to cancel my order cuz i have ordered wrong order
my order id is CIN1147093. so please can cel order to i give new order.

+1 photos

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Address: Lucknow, Uttar Pradesh, 226016

Website: onlineclue.com

Are yr jo mangaya tha wo sala aaya hi ni aur jo aaya h wo ekdum bekar rejected third quality ka h...
To please aap ise return kr lo aur mera money refund kr do jitti jaldi ho ske.
Cin1139126
Seller:-
Spark international opp. Holy hospital, tosham road, hisar-125005, haryana
Gstin:06aczfs1494h1zf
State code:06
Deliver to:-
Shashank bhatt
Indranagar sec.14 house no.915 3rd flor
City-lucknow
State-uttar pradesh
Zip-226016
M-[protected]

Oct 28, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 125005

Ye jo item mujhe pasand nahi aya. Is leye parcel return le kar mujhe mera paisa chahiye. (Cin 1138705).
M. Naveenrao, shop no, 10bus stand. Alur, andhra pradesh, 518395.

+1 photos

Sep 14, 2017

Updated by Malkari Naveenrao I don't like this product so return take this parcel and give my money.

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Address: Khammam, Andhra Pradesh, 507111

Website: ONLINECLUES

Name: praveen
mobile: [protected]
address: ashok nagar colony bhadrachalam telangana
h.No.: 13-5-11
please return my money i have received quality less clothes i dont like them at all
Thank you!

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Address: 431122

This product is very less quantity and I not like this product is very less quantity.

Sep 14, 2017

Updated by Mayur Kadwe Sorry this shirt is not match this online shopping shirt

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Address: New Delhi, Delhi, 110009

Website: Onlineclues

Size is too large and deferent colours

+1 photos

Sep 15, 2017

Complaint marked as Resolved

Size is too large and different colours

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Address: 364710

Product (Shirt) is totally different in design for the show in image of your site so kindly return this product.

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Address: Nalgonda, Andhra Pradesh, 508213

Website: ONLINECLUES

Name :suresh on 13-sep-2017
Order details :cin117653
Order date :september 06, 2017
Date of delivery :12 september 2017
Prodect name :
Buy combo of 3 london looks branded mid-rice slim-fit denim jeans
Size :30
Unit cost :1099 (100 extra for shipping charges)
Total amount :1199
Returned reson :
This product is very less quantity and i not like this product..
Please return is my money...

+1 photos

Oct 19, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your complaint.
Thanks & Regards
Onlineclues Team

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

Ive orderd this product 1sep.. Its delivers 9sep.. The product is totally different what shone in website.. And the quality is worst.. So when i want to return. The customer service agent was told me to courier back to that dealer and kept with that your bank deatails so when he get the product back then they will give my money back... Plz i want my money back.. Take ur product back.. Thank u

+2 photos

Oct 18, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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