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OnlineClues Complaints & Reviews

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3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 60

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Address: Tikamgarh, Madhya Pradesh, 472118

Website: onlineclues

I have not recieved my ordered prduct (5 combo) shirts. This product is ordered by me on date of8/05/17. Plz tell valid reason for this inconvenience. I have never seen this type of website thi is the worst websit and i will not purchase any product in future. I will take action against your website. This company owner is fraud and u decieve the people.

Jun 27, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team.

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Address: Saharanpur, Uttar Pradesh, 722913164626

Website: www.onlineclues.com

Retuns shirts because size not adjust and couler was very dim so i am unsatisfied so please retuns my london looks branded 5 printed cottons shirts

+1 photos

May 19, 2017

Updated by Vinayak Lohar product is not good size is not match and color is so dim

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Address: 307026

I have order 1 quantity london looks branded 5 printed cotton shirts on may 5
yesterday i have received the order when i open that package all the 5 shirts were different which was shown on order so pls help me to return this order or give another [censored]s package. following are my details:

Name : Afzal Khan
Address: c-59 patel colony santpur Aburod Dist Sirohi (RAj.)
Mobile no: [protected]
Order ID No: CIN963576
Order Date: 5 May 2017

Jul 1, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Dehradun, Uttarakhand, 248001

Sir, the product london looks good combo of 5 shirts what i received and ordered are completely different in colour and size. The quality is very cheap. I want to return my product as early as possible. I want my 1100 rs back. Suggest me how can i return it back. Waiting for your early response. order no:-cin 958767, i send u a mail to but not received any response from your side. When i try to contact you nobody responded always say busy. Is this how you treat your customer. Please do something otherwise i will take a strict action against you

Jul 2, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Khordha, Odisha, 751020

My Spark International order AWB:[protected], 1 item(s) of Rs 1099.00 is deleverd to me but the product is defective and not matching

+1 photos

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C

Chirag Lalwala

from Vadodara, Gujarat

May 19, 2017

Order ID - CIN966801
Order Date - May 7, 2017 1:00:47 AM
Total Amount - ₹ 1, 399
Total Quantity - 1
Replace the t shirts with one i ordered or give my money back
Print is not the one ordered

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Address: Mehsana, Gujarat, 384002

Received London look five men's chekared cotton shirt not as per design & quality

Order no : CIN972344

Also received product photo attached here.

+1 photos

May 18, 2017

Updated by Navin S patel Received different design London look men, s chakared cotton shirt size XXL not as per given order.

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Address: 560072

Website: www.onlineclues.com

I don't want ur product plz pic ur product

May 18, 2017

Updated by bhasssss Product not good

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Address: Hisar, Haryana, 110030

Website: www.onlineclues.com

Return Reason:
I have ordered five london looks branded shirts. but the color of the shirts is totally different, and the size is M, as i ordered. And the quality of the shirt is also very very cheap. so i want to return the product.

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Address: Pune, Maharashtra, 411052

Website: www.onlineclues.com

Sir, the product london looks good combo of 5 shirts what i received and ordered are completely different in colour and size. The quality is very cheap. I want to return my product as early as possible. I want my 1100 rs back. Suggest me how can i return it back. Waiting for your early response. Awb no:[protected], order no:-cin 976508, i send u a mail to but not received any response from your side. When i try to contact you nobody responded always say busy. Is this how you treat your customer. Please do something otherwise i will take a strict action against you.

+1 photos

Jun 27, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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V

visakhanvg

from Nagercoil, Tamil Nadu

May 19, 2017

onliceclues- the same complaint raised by by mr. akib sheikh - wrong product delivered

To management onlineclues ... here i am attaching the product details what i ordered and what i received...is this ur service and we buyers and not foolish... either u people replace order with right one or replace the money at the earliest for that we buyers don't want to wait for 10 days or more...it is mentioned in your policy .. so better do something at the earliest or i will go to court ...it is damn sure ...and i have proof against to you...

Regards
Adv. Visakhan vg

Wrong product want to return - Comment #2734178 - Image #0

Wrong product want to return - Comment #2734178 - Image #1

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Address: West Godavari, Andhra Pradesh, 534201

Website: www.onlineclues.com

Order number:CIN975158
AWB number:[protected].
Ordered date:may 11, 2017
Delivered date::may 17, 2017.
The shirts which you advertised and delivered didn't match.and design also different and the quality also very bad.
I request you to please return my money.
And take your product.
My mobile no:91-[protected].
Hope you take the early action in this regard.

Jun 27, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
OnlinecluesTeam

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

My order no. is CIN974596.
I ordered five London Looks Branded shirts after seeing the product in the website. But unfortunately i received totally different printed and coloured shirts. I does not fit even properly.
So in this circumstances I want to return the product and get my money back.
So please, do the needful at the earliest.

Regards,
Dibyendu Chakraborty
[protected]

Jun 27, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
OnlinecluesTeam

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Address: 641607

I order london looks check shirts combo of 5 quality of the product is so bad, diffrent colours.

+1 photos

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Address: 700034

Website: www.onlineclues.com

My order no: cin973237 for a combo of 5 london looks shirt needs to be returned as i have got wrong products.. This "online clues" company shows something else and delivers something else... Ridiculous!!! Products are of cheap quality... I want the refund of my money of rs 999/-.. If the company does not solve my issue,, i will lodge legal complain to kolkata consumers redressal forum.. I will approach consumer s forum and ask for refund as well as 10 times the compensation amount and litigation cost...

+1 photos

Jun 27, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 506143

Website: [email protected]

Received shirts of combo 5 are different of order shirts so kindly return and money back

+2 photos

May 17, 2017

Updated by Raju Enugala Please return this item pay money back

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Address: Guntur, Andhra Pradesh, 522005

Website: Online clues.com

Hello. Product (London looks men's 10 round neck t-shirts) is totally different in design from the show in image of your site.
Many t-shirt are plain.
I also did not receive any separate invoice... I expected highly hope but I didn't reach my hopes ...
THANK YOU

+1 photos

May 17, 2017

Updated by Mettu I didn't like cloth, and I didn't like colours, I excerpted highly but I didn't reach my hopes ...that's way I am returning to my order ...plz tack my order immediately ...
THANK YOU ...

May 17, 2017

Updated by Mettu Plz tack my order return

May 17, 2017

Updated by Mettu I want to return my order

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Address: Mumbai City, Maharashtra, 400089

Website: Onlineclues

London looks branded 5 printed shirt[protected] & order no. Cin973170. The product which i choose and which is delivered to me is completely different and i am completely disappointed with this service so kindly return my money. I am also sending the pic of shirt which i actually ordered. This was the first time i did any shipping from this site and they disappointed me by giving wrong product.

+1 photos

Jun 27, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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V

Vishvadhar

from Shahganj, Uttar Pradesh

May 22, 2017

Different product delivered me .so please exchange it.other wise I will complaint on consumer forum.

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Address: Ashoknagar, Madhya Pradesh, 473331

Website: onlineclues.com

Sirt color agal aya hai krpya kar return kare jo sirt maine select ki wo sirt nhi ayi main nivedan karta hu ki badli jay ya return kiya jay nhi main upbhokta foram main sikayat kar sakta hu main kai baar sikayat kar chuka hu krpya kar jaldi return ki jay

+1 photos

May 16, 2017

Updated by surendra ojha Plz sir

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Address: 500099

Website: consumercomplaints

Return order

I order combo of 3 pure linen shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My order no cin951728. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

+2 photos

Jun 28, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

May 16, 2017

Updated by Sai4776 Im sai order no cin951728
i have taken 3lenin cotton shirts selected colour is different which u sent shirts are waste quality please sell good quality are keep quit and sit in home please dont do custmers fool take back ur shirts and send me my money please

Verified Support

May 27, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 600010

Website: onlineclues.com

My order is london look check shirts combo of 5
Order date : 10/05/2017
Delivery date : 15/05/2017
Order Id : CIN966275

Iam ordered above this product but
I had not get that right product.It is totally changed for my order and what is iam seen the website so i will return my ordered products

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Address: Pune, Maharashtra, 411038

Website: Onlineclues.com

My product is rong. No original product soo plzzz come and replies to my order and return my money immediately
Thank...

May 16, 2017

Updated by Shankar kirve Plzzz return my money and plzz replies your product. Rong product delivery
Thanx

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