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3.1
Updated: Dec 18, 2021
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OnlineClues reviews & complaints page 57

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N
nokee jaat
from Delhi, Delhi
May 27, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 110032

Dear sir
I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
My order islondon looks blend of 5 cotton shirts (Set of 5)
I have received it on date[protected]

My order no. Is cin994941
Contact no-[protected]
[protected]@gmail.com
Complain no. 3921 complain date[protected]
Please return & reply this...
Jul 3, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    K
    Krati Bindal
    from Mathura, Uttar Pradesh
    May 27, 2017
    Resolved
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    Resolved

    Address: Mathura, Uttar Pradesh, 281001
    Website: Online clues.com

    I ordered london look shirt but when i get the product it's totally change as provided in picture and one shirt having big hole... Quality of the product is worst... The product is totally different from the photo... I ordered just because of trust and also ask my relative by sharing on facebook... But the product i get is totally bad... The hole in shirts are really bad... Please change my products soon as possible
    +3 photos
    Jul 3, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Jun 01, 2017
    OnlineClues Customer Care's response     Hello, Greetings from OnlineClues!
    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
    Onlineclues customer care team.
    Verified Support
    Jun 01, 2017
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
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      S
      Shivaraj Balaji Gogikar
      from Visakhapatnam, Andhra Pradesh
      May 27, 2017
      Resolved
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      Resolved

      Dear sir,
      My order no. C i n 994432. I received my order on 27/5/2017. But i not satisfied with this london looks check shirts combo of 5. Shirt's are totally different what you showed in site and it is low quality. Totally different colours and not check shirts
      So please take return my order and give refund 1099/-. Please don't do again fraud to any other customers. Don't do cheating. If you not able to give this products don't show images to attract the people.
      Jul 2, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Jun 01, 2017
      OnlineClues Customer Care's response       Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

      Regards,
      Onlineclues Team
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        M
        muhammed anees
        from Bidar, Karnataka
        May 27, 2017
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        Address: 683547
        Website: onlineclues

        Sir
        My order is cancel. This product is very bad an different. So return this product
        An order this back refund rs-1100.
        Cin no: 992911
        +2 photos
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          R
          Raghavendra Vijapure
          from Amritsar, Punjab
          May 27, 2017
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          Address: Sangli, Maharashtra
          Website: onlineclues

          Product is under size...Not comfortable..Also not per as our order
          +1 photos
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            A
            Arindam chaudhuri
            from Raha, Assam
            May 27, 2017
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            Address: 799120
            Website: Onlineclues.com

            This product is very different and very cheap quality and also colours are very different from my choosen colour. So i can not accept this product, ruturn my product.
            +1 photos
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              M
              Mahesh Doyela Shitla
              from Bilaspur, Chhattisgarh
              May 26, 2017
              Resolved
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              Resolved

              Address: Gwalior, Madhya Pradesh, 474001

              Hi I'm monu gurjar
              I have ordered a"London looks man's cotton printed 5 shirts.
              Order no: CIN991819
              Order date: 22 may 2017
              Received date : 24 may 2017
              Now problem is colors and quality. What I was selected colors are not in this parcel, other color was send to me. And second one is quality, the quality is very very low quality, The quality of product is not good so I want return this product . Kindly collect your product and refund my money . Thank you...
              Jul 3, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              May 26, 2017
              Updated by Mahesh Doyela Shitla               Plz, short out my problem, , ,
              Verified Support
              May 27, 2017
              OnlineClues Customer Care's response               Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                A
                anil@4588
                from Bathinda, Punjab
                May 26, 2017
                Resolved
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                Resolved

                Address: 140201
                Website: www.onlineclues.com

                Dear sir
                I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
                My order is london looks 5 men's cotton check shirts!
                I have received it on today[protected]

                My order no. Is cin995234
                Contact no-[protected]
                E-mail-anil. [protected]@gmail.com

                Please return & reply this
                +1 photos
                Jul 1, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                May 27, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  P
                  prabhat vats
                  from Gurgaon, Haryana
                  May 26, 2017
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 122001
                  Website: www.onlineclues.com

                  My order id is cin994757. The day before yestrday evening i received my shipment from onlineclues website of 5 slim cotton shirts and i found the quality of product is very poor and the colour of shirts not as shown in site. So i wnt to return my order of 5 cotton slim shirts because the quality of product is very poor. I m trying to contact them from yesterday's morning but they're not taking any action yet. Everytym whn i call them they only said that we're forwarding ur complaint. The executive will call you.. But from yesterday no action has taken yet. So please kindly return my product or refund my money.
                  +6 photos
                  Jun 27, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2017
                  OnlineClues Customer Care's response                   Dear Sir,
                  Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                  Thanks & Regards
                  Onlineclues Team
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                    D
                    Dinesh Jaga
                    from Morena, Madhya Pradesh
                    May 26, 2017
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                    Address: 641664

                    [protected] the product was to
                    Dirty so
                    I want replace the product
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                      S
                      Sk yasin
                      from Hyderabad, Telangana
                      May 26, 2017
                      Resolved
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                      Resolved

                      Address: 500016

                      Hi I'm sk.yasin
                      I have ordered a"London looks man's cotton casual 5 shirts.
                      Order no: CIN996348
                      Order date: 22 may 2017
                      Received date : 26 may 2017
                      Now problem is colors and quality. What I was selected colors are not in this parcel, other color was send to me. And second one is quality, the quality is very very low quality, The quality of product is not good so I want return this product . Kindly collect your product and refund my money . Thank you
                      Jul 3, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      May 27, 2017
                      OnlineClues Customer Care's response                       Dear Customer,

                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                      Thanks & Regards,
                      Onlineclues Team
                      May 27, 2017
                      Updated by Sk yasin                       Hi I'm sk.yasin
                      I have ordered a "London looks man's cotton casual standard-fit 5 solid shirts".
                      Order number :CIN996348
                      Order date:[protected],
                      Order received date:[protected],
                      There is a problem that is "wrong color sended to me", and this products is "very very low quality product". What I was selected product are not in this parcel, the quality of product is not good so I want return this product kindly collect your product and refund my money. I hope u reply to me soon. Thank you

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                        P
                        Pradeep Dange
                        from Pune, Maharashtra
                        May 26, 2017
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                        Address: Nagpur, Maharashtra, 440009
                        Website: Onlineclues.com

                        I had ordered 5 combo slim shirt bt delivered totally change colour and design. If i selected one of product and send very very different product.
                        Cheated to m so ple return my amount otherwise send same design and colour
                        +1 photos
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                          T
                          Tulsidas Parmar
                          from Ahmedabad, Gujarat
                          May 26, 2017
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                          Address: Vadodara, Gujarat, 391110
                          Website: Www.onlineclues.com

                          I want to return my order because you r product deesn't match which is shown in your site... It is totally different
                          My order is London look cotton sort
                          I have received it on today 24/5/2017

                          My order no..CIN989280

                          Awb no.[protected]

                          My contact. [protected]
                          My I'd.[protected]@gmail

                          Plz.refund my Cash
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                            M
                            Mukdho
                            from Pune, Maharashtra
                            May 26, 2017
                            Resolved
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                            Resolved

                            Address: 411001
                            Website: Online clues.com

                            Main jo shirt colour Bole hey waho colour nahi hai shirt ki quality achi nahi hai mujhe shirts Wapas karne hai mera contact number[protected] hai Mujhe shirt ca photo Doosra dikha ya aur shirt Doosra bheja size b match nahi hota shirts car quality achi nahi hi Mujhe shirts Wapas karne hi Mujhe shirts ke colour teeno alag bheje hai Doosre colours acche nahi hai
                            +1 photos
                            Jul 1, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2017
                            OnlineClues Customer Care's response                             Dear Customer,
                            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                            Thanks & Regards,
                            Onlineclues Team
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                              P
                              Priyotosh Behera
                              from Kolkata, West Bengal
                              May 26, 2017
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                              Address: Hisar, Haryana, 700012
                              Website: onlineclues.com

                              I received a bad quality of shirt and it is not matched with the product which is shown in the website page. I ordered for size l but it is very big size that i could not wear comfortably. Very worst product of my wished.
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                                J
                                Jaseel A V
                                from Pune, Maharashtra
                                May 26, 2017
                                Resolved
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                                Resolved

                                Address: 411004
                                Website: www.onlineclues.com

                                Hi,

                                I had ordered Combo Of 3 London Looks Branded Mid-Rise Slim-Fit Denim Jean. It got delivered on time. The quality of the product was very bad. The design and colour of the product was totally different from what i had ordered from Onlineclues.com website. Via social media only I got the ad, but the product has such a bad quality. I am not interested at all on this product. That much very cheap quality it is.
                                Please refer below order details:
                                Order ID : CIN992292
                                Order Date : May 20, 2017 8:24:15 AM

                                I tried on OnlineClues.com website, but I could not find any return order facility.
                                I request you, could you please arrange return and refund my money.

                                Regards
                                Jaseel A V
                                Jun 28, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                May 27, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  B
                                  B Siva kumar
                                  from Mundi, Madhya Pradesh
                                  May 25, 2017
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                                  Address: Indore, Madhya Pradesh, 453441
                                  Website: Face book

                                  Low quality shirts plz return your product no match I am view images
                                  May 25, 2017
                                  Updated by B Siva kumar                                   Do not match shirts I am view images and low quality shirts

                                  May 28, 2017
                                  Updated by B Siva kumar                                   Different colors of shirts
                                  May 28, 2017
                                  Updated by B Siva kumar                                   Defend shirts and low quality
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                                    Y
                                    Yadav 987
                                    from Kolkata, West Bengal
                                    May 25, 2017
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                                    Address: Ranchi, Jharkhand, 834001
                                    Website: Onlineclues

                                    I recive a call from onlineclues there is some girl. Her name is sapna. She take some information about my bank a/c and when ever i tell her that u have to be refund the money on my account not on my atm noumber after that she misbehave with me... Nd the calling noumber is.[protected] i request that do some legal steps.. Against this.. Thanku
                                    +1 photos
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                                      N
                                      Nilesh ghadi
                                      from Kolhapur, Maharashtra
                                      May 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: 403406

                                      I have ordered the 5 packs of combo checked shirts ordered. The quality and the color which i received was not the matched. Very worst quality and the color also mismatched. So i need to return product but no response from the team. They don't have any options for the return process.. Very worst customer service.
                                      Awaiting response from the online clues team for the returning procedures...
                                      Jul 3, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      May 25, 2017
                                      Updated by Nilesh ghadi                                       Have ordered the product and i have received it on have ordered the product and i have received it on[protected]. have ordered the product and i have received it on have ordered the product and i have received it on[protected]. The product is very bad and size is also different.. I want to return the product. I tried more 20 times on the phone number mentioned but there is no response. U have mailed them also. The return policy is of 7 days. Plz do the favour and solve my problem
                                      Verified Support
                                      May 27, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                      Thanks & Regards,
                                      Onlineclues Team
                                      Verified Support
                                      May 27, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                      Thanks & Regards,
                                      Onlineclues Team
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                                        M
                                        Mubarak Mubarak
                                        from Belur, Tamil Nadu
                                        May 25, 2017
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                                        Address: 636003
                                        Website: [email protected]

                                        Fake idem product totally waste very poor quality so return my money
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