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3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
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OnlineClues reviews & complaints page 59

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S
samual sharma
from Ludhiana, Punjab
May 22, 2017
Resolved
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Resolved

Address: Jalandhar, Punjab, 144001

Today i received my shirt. That is totally different colour and not match with onlineclues.com ads. The quality so bad.. Take your product back and refund my money.. I have very bad experience with onlineclues.com. Please return my shirts quickly.. I have no maximum time.. Please take your shirts.. Urgent return.. Because.. This product is totally different
Jul 3, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
May 22, 2017
Updated by samual sharma Please refund my money
Verified Support
May 27, 2017
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    Y
    ybpatil5
    from Nashik, Maharashtra
    May 22, 2017
    Resolved
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    Resolved

    Address: Hisar, Haryana, 125005
    Website: www.onlineclues.com

    My order#CIN975779 (LONDON looks 5 men's cotton check shirts) was received on 22/05/2017. First of all, the product which I ordered it was completed different than from the own shown/described. Also the size which I ordered was -S but received M. I have mailed them but no replies. I tried to contact them on various numbers, but no response. I kindly request them to take back their product and do a refund of my money. Complete bad experience for this online purchase.
    Jun 28, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    May 22, 2017
    Updated by ybpatil5     Order id is -CIN975779
    BY MISTAKE MENTIONED - CIN965779

    PLZ UPADATE IT
    Verified Support
    May 27, 2017
    OnlineClues Customer Care's response     Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
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      Y
      Yadav 987
      from Kolkata, West Bengal
      May 22, 2017
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      Address: Ranchi, Jharkhand, 834001
      Website: Onlineclues.com

      The product i oderd is not a orignal. It have a different colour that i order... So i want to teturn the product
      +1 photos
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        S
        sagar aradhya
        from Bengaluru, Karnataka
        May 22, 2017
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        Address: Hisar, Haryana, 125005
        Website: Onlineclus.com

        I ordered landon looks check shirts cambo of 5 but the product was changed please exchange the product.
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          S
          ShresthM7
          from Gurgaon, Haryana
          May 22, 2017
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          Address: 110018
          Website: www.onlineclues.com

          I ordered 3 jeans from online clues...
          Thebsize and colour both are wrong...
          And also it charged 100 rupees shipping though it was written free shipping...
          Its my 4th complaint...pls reply...
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            H
            helluvanag
            from Hyderabad, Telangana
            May 22, 2017
            Resolved
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            Resolved

            Address: Hisar, Haryana, 125005
            Website: onlineclues

            My order#CIN980479 (5 printed cotton shirts) was received on 20/05/2017. First of all, the product sent is totally different from the one shown/described. Also the size does not fit me at all. I have mailed them but no replies. I tried to contact them on various numbers, but no response. I kindly request them to take back their product and do a refund of my money. Complete bad experience for this online purchase.

            Thanks,
            Nagender
            [protected]
            Jun 27, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            May 16, 2017
            Rokkam raghava das's response             My sige is S but I write m
            Verified Support
            May 27, 2017
            OnlineClues Customer Care's response             Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
            View replies
            [protected],
            Reply
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              M
              muruvelllll
              from Chennai, Tamil Nadu
              May 21, 2017
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              Address: 641018
              Website: online clues. com

              You are sending not corect product we want original london look product or refund the my money
              +2 photos
              May 21, 2017
              Updated by muruvelllll               Ur showing the 1st picture but u sent the 2 picture product

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                T
                tamilselvan karuppusamy
                from Bhuvanagiri, Tamil Nadu
                May 21, 2017
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                Address: Tirupur, Tamil Nadu, 641664
                Website: onlineclues

                I wanted cancel the order because i choose wrong size and wrong shirt . I am cancel my order

                My order id : CIN993644
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                  S
                  Sreekanth Sree888@gmail. Com
                  May 21, 2017
                  Resolved
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                  Resolved

                  Address: Hisar, Haryana, 125005
                  Website: Onlineclues.com

                  Have ordered london looks men's 5 checkered cotton shirts its very bad material different colour different size ant its very bad material I don't won't it. And refund my money and pickup the product send my money back its is very bad online shop i am not satisfy this material please get it back and refund my money immediately.. I am order one its coming another.. One I don't want it . Refund my money..!
                  +1 photos
                  Jun 27, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  May 21, 2017
                  Updated by Sreekanth Sree888@gmail. Com                   Have ordered london looks men's 5 checkered cotton shirts its very bad material different colour different size ant its very bad material I don't won't it. And refund my money
                  Verified Support
                  May 27, 2017
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
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                    A
                    ash27394
                    from Amritsar, Punjab
                    May 21, 2017
                    Resolved
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                    Resolved

                    Address: 140501
                    Website: onlineclues.com

                    I want to return this product and refund my money because it is not the same that i delivered.
                    So i'm not satisfy and i want to refund this
                    Cin986159
                    +1 photos
                    May 21, 2017
                    Complaint marked as Resolved 
                    I want to return my product and refund my money because it is not the same product that i ordered. Order id- CIN986159
                    View replies
                    It Is Not My Product. This is not correct product It is different. Plz returned and send my correct product
                    Reply
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                      R
                      rida maliha
                      from Chirala, Andhra Pradesh
                      May 21, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500089
                      Website: onlineclues.com

                      I won't be return this product & I'm fully not satisfied the product
                      +2 photos
                      May 15, 2017
                      Kowshik Mccullum's response                       Product shirts is totally different in design from the show in image o[censored]r site..plz return my money
                      May 21, 2017
                      Updated by rida maliha                       I won't return that's it I'm not satisfied
                      May 23, 2017
                      Updated by rida maliha                       Hi this product is not my size and this product is very cheap and very poor worst many aitam and I don't like the clothes and I don't
                      May 23, 2017
                      Updated by rida maliha                       It's very poor worst many aitam and I don't like the​the product
                      May 23, 2017
                      Updated by rida maliha                       I won't be return this product is very cheap and very poor worst many aitam and I don't like
                      View replies
                      My order shirt is different color, so I return and my money was returned to me
                      Reply
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                        K
                        Kalia Rout
                        from Bahula, West Bengal
                        May 21, 2017
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                        Address: Dhenkanal, Odisha, 759025
                        Website: Na

                        One item removed
                        May 21, 2017
                        Updated by Kalia Rout                         Thanks

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                          V
                          Vipulsinh Chauhan
                          from Bhavnagar, Gujarat
                          May 20, 2017
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                          Address: Ahmedabad, Gujarat, 382220
                          Website: [email protected]

                          Wrong colours
                          +1 photos
                          May 20, 2017
                          Updated by Vipulsinh Chauhan                           Wrong colours

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                            A
                            Allu Nasar Reddy
                            from Tanuku, Andhra Pradesh
                            May 20, 2017
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                            Address: Hisar, Haryana, 125005
                            Website: Www.online clues.com

                            We had sent wrong and worst shirts what we have booked had not send please refund me
                            +1 photos
                            May 20, 2017
                            Updated by Allu Nasar Reddy                             We booked item was not sent you had sent me false product which I did not booked kindly refund me if not I will go to consumer forum
                            May 21, 2017
                            Updated by Allu Nasar Reddy                             We ordered five checkshirts but you had sent me another shirts which I did not ordered kindly refund my money as soon as possible forther so that we can trust u
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                              P
                              Pratyush Bose
                              from Delhi, Delhi
                              May 20, 2017
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana, 125005
                              Website: onlineclues.com

                              I have placed an order with onlineclues.com my order ID- CIN979782 on 13th-may-2017 and it was delivered on 19-may-2017 the delivered product was totally different then what i have ordered. I tried call on the no.s available on the website i.e [protected]/39 but didn't get any response i have mailed them as well on [protected]@onlineclues.com but still didn't get any reply. I have never experienced such a bad service before from any other online shopping websites. I have attached the pic of the delivered product as well as one which i have placed.
                              Jun 27, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              May 27, 2017
                              OnlineClues Customer Care's response                               Dear Customer,
                              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                              Thanks & Regards,
                              Onlineclues Team
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                                S
                                Subhash Pallikara
                                from Delhi, Delhi
                                May 20, 2017
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                                Address: Bangalore Urban, Karnataka, 560105
                                Website: www.onlineclues.com

                                I have ordered London look shirts 5 nos and i received product on 19-05-17 and also paid amount of 1100 but received 4 nos and different colour and design so i want to return this product and so many times tried to contact to customer care but no response from there so please do the needfull.
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                                  B
                                  bhadra123
                                  from Bengaluru, Karnataka
                                  May 20, 2017
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                                  Address: 560037
                                  Website: Onlineclues.com

                                  I want to cancel my order because i choosen wrong size order is cin991686 and amount is 1099
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                                    S
                                    srinivas741
                                    from Sirsilla, Telangana
                                    May 23, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 501510
                                    Website: Online clues.com

                                    I have received a product from online clues.com but I have not received the shirts which I have seen before in the site...Then i have decided to return and contacted online clues team they have given a complaint no.37835 but after that no further response form them...So, , how can return the product and how do I refund my money back...
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                                      U
                                      Uzair Farooqui
                                      from Noida, Uttar Pradesh
                                      May 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: 208001

                                      The product which i have seen on the website onlineclues.com is totally different when recieved product and product is lowest quality and i have complaint on that website complaint no.37631. And not refund my money.
                                      Onlineclues refund nahi kar rahi hai. India ki kisi compony me ye rule nahi hai jo ye bata rahi hai. Ki product refund karna hai to coustomer ko speed posst se product wapas bhejna hoga. Matlab ye galti kare aur saza coustomer ko bhugatna parhe.
                                      Jun 28, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 27, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        B
                                        bosssssd
                                        from Bengaluru, Karnataka
                                        May 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560073
                                        Website: www.onlineclues.com

                                        Thank you for using your SBI Debit Card 459XX1564 for a purchase worth Rs5000 on POS [protected] at PayZapp txn#[protected].
                                        How can I get amount
                                        Shall I give police complaint
                                        Total 13000debitedThank you for using your SBI Debit Card 459XX1564 for a purchase worth Rs1099 on POS [protected] at PayZapp txn#[protected].
                                        +2 photos
                                        Jun 27, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        May 18, 2017
                                        Updated by bosssssd                                         Very worst product.. product not good ..
                                        May 18, 2017
                                        Updated by bosssssd                                         Plz pic ur product and refund amount
                                        May 20, 2017
                                        Updated by bosssssd                                         Somebody called they tell am calling from online clues we il. Give ur like that dey Tel asking card no ... after hakkk account amount debited details below mentionedThank you for using your SBI Debit Card 459XX1564 for a purchase worth Rs1099 on POS [protected] at PayZapp txn#[protected].Thank you for using your SBI Debit Card 459XX1564 for a purchase worth Rs5000 on POS [protected] at PayZapp txn#[protected].Dear Customer, You have made a Debit Card purchase of INR1, 099.00 on 19 May. Info.VIN*PayZapp . Your Net Available Balance is INR 8, 496.42.Dear Customer, You have made a Debit Card purchase of INR5, 000.00 on 19 May. Info.VIN*PayZapp . Your Net Available Balance is INR 3, 496.42.
                                        Am giving police complaint about ur company
                                        That no[protected]

                                        Verified Support
                                        May 27, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        This phone call not belong to us about your ATM detail please do not provide any information like this to anyone. Please take a legal action about this fraud call.Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
                                        Onlineclues Team
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