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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
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OnlineClues reviews & complaints page 62

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A
Amit kha
from Ingraj Bazar, West Bengal
May 14, 2017
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Address: Bardhaman, West Bengal, 713212
Website: www.onlinecluse.com

Name - amit Ankure
PH no - [protected]
Shrt ko nahy choice huya ..
.
+3 photos
May 14, 2017
Updated by Amit kha
Mara shart ko return karna hoga
May 14, 2017
Updated by Amit kha
Mara shrt ko return karna hogea ...Mara choice ney huya
May 16, 2017
Updated by Amit kha
Name - amit ankure
phone no- [protected]
address- iti college muchipara
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    S
    Sumit Kumar Nayak
    from Samastipur, Bihar
    May 14, 2017
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    Address: Hazaribagh, Jharkhand, 825301
    Website: onlineclues.com

    I want be return and refund money because its different from catlook. It have very old fashioned and what i see it's give different and bad quality it give worse and bad size, it's have not good looking size..
    May 14, 2017
    Updated by Sumit Kumar Nayak
    I want to be return product and refund money
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      H
      Harikrishnan nair
      from Bengaluru, Karnataka
      May 14, 2017
      Resolved
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      Resolved

      Address: Hisar, Haryana, 125005
      Website: www.onlineclues.com

      I complained 4 days before to your service and my complaint number is 37676 but still no one contact me to collect this product. The product is very poor quality and it is entirely different from the image you shown. I want to return this product immediately and refund my cash of rs 1099
      Order date : 03/05/17
      Cin955687
      Item name:london looks check shirts combo of 5
      +1 photos
      Jun 27, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      May 27, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues Team
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        K
        kabilan 327
        from Salem, Tamil Nadu
        May 13, 2017
        Resolved
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        Resolved

        Address: 603110
        Website: www.onlineclues.com

        Product name - branded combo of 3 pure cotton shirts
        Order id
        Cin966091
        Order date
        May 6, 2017
        Date of delivery - 13/5/2017
        Size - xxl
        Qty. 1
        I have received too bad quality of shirts
        There are different sized and the product are changed.
        I want to return my order plz give my money back
        For this i will be thank full to you.
        +3 photos
        Jun 29, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
        Verified Support
        May 27, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues cTeam
        Verified Support
        May 27, 2017
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
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          R
          rwt ashu
          from Dehra Dun, Uttarakhand
          May 13, 2017
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          Address: 248197
          Website: [email protected]

          Colour is different nd its are not pure cotton this is a rabies quality
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            S
            Sriju Sree
            from Satna, Madhya Pradesh
            May 13, 2017
            Resolved
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            Resolved

            Address: Tirunelveli, Tamil Nadu, 627005
            Website: Onlieclues.com

            Order details:

            Order id: awb[protected]
            Product name: combo of 05 cotton shirts
            SIze:L
            Unit cost:999 rupees (100 extra for shipping)
            Total amount: 1099 rupees

            Returned reasons:

            Product (shirts) is totally different in design from the show in image of your Site wrong shpiing please refund my money
            +2 photos
            Jul 1, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            May 27, 2017
            OnlineClues Customer Care's response
            Dear Sir,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
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              K
              Kümãr Såñjèêt
              from Rohtak, Haryana
              May 12, 2017
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              Address: 141007
              Website: [email protected]

              Ye denim pent achhi nhii hai so plzz return your denim pent
              +1 photos
              May 12, 2017
              Updated by Kümãr Såñjèêt
              Sir, this denim pents is very bed looking i dont like this pent wearing
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                H
                hs tomar
                from Agra, Uttar Pradesh
                May 12, 2017
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                Address: Mathura, Uttar Pradesh, 281004

                Its quality so vary bad... I kindly return this product... And refund my money...
                +1 photos
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                  A
                  askukarki
                  from New Delhi, Delhi
                  May 12, 2017
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                  Address: New Delhi, Delhi, 110087
                  Website: onlineclues

                  I'm Ashu from Delhi my order number is [protected]..this cloth is very cheap I Will return it.i want my money back.the quality is very bad and totally different from actual cloth.this is cheating with innocent customer.. it's so bad online purchasing experience to me..short my problem soon as soon possible.
                  Regards
                  Ashu
                  +1 photos
                  May 12, 2017
                  Updated by askukarki
                  Order ID: [protected]
                  Phone/Mobile Number: [protected]

                  I'm Ashu from Delhi my order number is [protected]..this cloth is very cheap I Will return it.i want my money back.the quality is very bad and totally different from actual cloth.this is cheating with innocent customer.. it's so bad online purchasing experience to me..short my problem soon as soon possible.
                  Regards
                  Ashu

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                    P
                    Pulsar Prasad
                    from Hyderabad, Telangana
                    May 12, 2017
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                    Address: Chittoor, Andhra Pradesh, 517001
                    Website: Online clues.com

                    I'm Prasad I ordered 5 cotton casual slim fit shirts in size S with order no.CIN965433. But I received M Size and different colours not as shown in image .
                    So I want to return it and want my money refund.
                    Then when I tired to contact customer care its always busy they are not responding to the customers
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                      M
                      Md Aftab Soel Khan
                      from Jamshedpur, Jharkhand
                      May 12, 2017
                      Resolved
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                      Resolved

                      Address: Ranchi, Jharkhand, 0651
                      Website: Onlineclues

                      Product name - branded combo of 5 stylish partywear shirts
                      Ordaer no. Cib 232832
                      Date of order - 8/5/2017
                      Date of delivery - 12/5/2017
                      Size - m
                      Qty. 1
                      I have received too bad quality of shirts
                      There are different sized and the product are changed...
                      I want to return my order plz give my money back
                      For thish i will be thank full to you
                      +1 photos
                      Jun 27, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      May 12, 2017
                      Updated by Md Aftab Soel Khan
                      The shirta are too bad quality
                      I want to returns my order
                      The product are not good.
                      Verified Support
                      May 27, 2017
                      OnlineClues Customer Care's response
                      Hello Sir,
                      Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                      Please check properly from where do you order this product as it is not our shipment
                      Our shipment is spark international.
                      Thanks
                      OnlineClues Team
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                        A
                        ajit097
                        from Amritsar, Punjab
                        May 12, 2017
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                        Address: Valsad, Gujarat, 396191

                        Dear sir which shirt I have booked it was found wrong color.. So please replace or return.. Thanks
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                          R
                          rohit kundan
                          from Indore, Madhya Pradesh
                          May 11, 2017
                          Resolved
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                          Resolved

                          Address: Jodhpur, Rajasthan, 342001
                          Website: online clues shoping

                          I have ordered london look branded 5 printed shirts on 30 apr 2017 my order id cin953961. I have got a different product colour and printed. That i did not ordered. Please take your items return and refund my money at the earliast. And your shipping service is very bad delivery boy did not came at the mentioned address and gave item on the way. I did tried a phone to costumer care so many time but they did not attend. Very poor service.
                          Jun 12, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          May 12, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                          Thanks & Regards,
                          Onlineclues Team
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                            B
                            from Kharagpur, West Bengal
                            May 11, 2017
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                            I want to cancel my order
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                              G
                              Gourab Koli
                              from Delhi, Delhi
                              May 10, 2017
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                              Address: 110031
                              Website: Www.onlineclues.com

                              Product code [protected]. Mobile number [protected]. Product has changed.my order was 5 shirts london looks but you send different shirts (differnt colour, different design).I did not like these shirts because using law quality febrics to make these shirts. These shirts are loosing colour.
                              +2 photos
                              May 10, 2017
                              Updated by Gourab Koli
                              You send wrong item. I ordered for 5 london looks shirts which were showing on facebook on your site www.onlineclues.com.but you send different shirts.these are loosing their colours. And very light in weight.totaliy i don't like it.

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                                K
                                kalpesh harsora
                                from Ahmedabad, Gujarat
                                May 10, 2017
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                                Address: 380026

                                Please return my money my order no.CIN964717 your shirt length big and cloth diffrant
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                                  H
                                  hariomawasthi
                                  from Kanpur, Uttar Pradesh
                                  May 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hisar, Haryana, 125005
                                  Website: onlineclues.com

                                  Sir my name is hariom awasthi sir i placed my order for five printed cotton shirts combo (Of rs 999+100= 1099rs) at date 6th may 2017.
                                  Today i take delivery of my order but i totally shocked when i open the the bag there is two different shirts for which i had ordered and i ordered for small size but all shirts are of medium size.
                                  Sir, i tried to contact to company costumer service but there contact number has been contineously going busy and i mail them but after there work timimg the same contact number was ringing. They did not reply of my mail.
                                  Sir, i kindly request you to take some action on it. Sir i am belonging from a middle class family and 1099rs is a very big amount for me so sir do some thing on it
                                  +2 photos
                                  Jun 12, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  May 10, 2017
                                  Updated by hariomawasthi
                                  Sir i complaint yesterday my complaint no. Id: 1565007. Sir today i receive a call from company's costumer care they asked me my atm no., cvv, and atm pin and after it they call to ask for otp for refunding but i refuse to given otp.
                                  Sir it is truely wrong.
                                  Sir, i request you to take a strong action against company its my humble request to you.
                                  Verified Support
                                  May 12, 2017
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                  Thanks & Regards
                                  Onlineclues Team
                                  Verified Support
                                  May 12, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
                                  ;
                                  I have received poor quality product from online clues
                                  I want return my product and refund my product Cashback Asa soon as possible
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                                    S
                                    seems aiyappa
                                    from Mysore, Karnataka
                                    May 9, 2017
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                                    Address: Hisar, Haryana, 125005
                                    Website: www.onlineclues.com

                                    I don't want this product anymore.
                                    Please help me to refund my money from the company.
                                    Customer care department not responding properly. Courier service agent saying they are helpless. Please i need my money back... I alrady sended your product it;s alrady 15 days over still today i am not getting my money
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                                      A
                                      Adarsh Kichu
                                      from Bidar, Karnataka
                                      May 9, 2017
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                                      Address: Thiruvananthapuram, Kerala, 695033

                                      The is very cheap i will return the product i need my money back ur company is cheating on customers
                                      +1 photos
                                      May 09, 2017
                                      Updated by Adarsh Kichu
                                      the cloth is very cheap i will return it i want my money back . The quality is very poor

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                                        C
                                        chauhan pankaj p.
                                        from Surat, Gujarat
                                        May 9, 2017
                                        Resolved
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                                        Resolved

                                        Address: 364290
                                        Website: www.onlineclues.com

                                        Chauhan pankaj p.
                                        Order no:cin939737
                                        Order date:26/4/17
                                        Email:[protected]@gmail.com

                                        Delhivery date:30/4/17
                                        Item:london looks mens 5 checkerd cotton shirts
                                        Reason:product is not same..
                                        Jo image me dikhaya tha wo product nhi he. Jo image site pe dekhi thi vo item hi nhi he..
                                        Product quality is very bad
                                        So i want back my money
                                        Please..
                                        Keep solve my problem
                                        Size:l
                                        Mo:[protected]
                                        +2 photos
                                        Jun 12, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        May 09, 2017
                                        Updated by chauhan pankaj p.
                                        Product ki jo image site pe dikhayi thi vo nhi he .
                                        I want back my money

                                        May 10, 2017
                                        Updated by chauhan pankaj p.
                                        Apka mobile no.pe koi b phon aye refund ka to kisiko bhi 16 anko vala no.mat dijie...
                                        Iske jriye cyber crime vale log apka paisa apne acount me se transfr kr lete he..
                                        Jese apko ek code ayega vo btaiye asa bolkr apko refund ka bolenge
                                        Mere sath aisa hua he

                                        Apke passe vo log atm card kitle tak valid he vo bhai janenge
                                        Aur piche ka jo tin anko ka nu.hota he vo bhi puchenge
                                        Mob.[protected]
                                        May 10, 2017
                                        Updated by chauhan pankaj p.
                                        Please compny vale loge kisiki complain galat hatho ne na jane de...
                                        Mere 8000 rs.aaise chale gaye he...
                                        Aaise cyber crime vale logo ko pkdie
                                        Be alert
                                        Verified Support
                                        May 12, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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