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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 66

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S
shivani panchal
from Anand, Gujarat
Apr 30, 2017
Resolved
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Resolved

Address: Vadodara, Gujarat, 390006
Website: www.onlineclues.com

I have returned this product. Product is very bad. I have received of product at 30.04.17. The size is very different.. Pls returned my product.. 1 jeans is button is broken. And 2 jeans are not compete fitting.. So pls return this product and return my money of 1199.
Pls not satisfy this product.. Is very bad..
Pls give my complaint and product is returned
+1 photos
Jun 13, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team
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    Ibrahim Shaik
    from Hyderabad, Telangana
    Apr 29, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500034
    Website: OnlineClues.com

    I bought 5-mens-cotton-check-shirts from online clues. The product which shown while shopping is completely different which i get. This is an 100% fake site. The product was very cheap quality.
    I don't know how to return this product. There is not process to return in the site. I called to customer care but the response was very worst.
    I want to return this product & want my money back.

    My orderid : cin915532
    Jun 14, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2017
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
    May 17, 2017
    Updated by Ibrahim Shaik     Dear OnlineClues,

    What is the status of my complaint.
    Most worst service you have. It's nearly 1 month that I'm trying to return the product. Most worst response by OnlineClues.
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      K
      Kamlesh Kumar bairwa
      from Muzaffarpur, Bihar
      Apr 29, 2017
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      Address: Jaipur, Rajasthan, 302033
      Website: [email protected]

      Jo Maine order kiya tha wo shirt nahi h Na to wo kapda h or Na hi wo colour hai isliye mai inko wapis bhajna chata hu aap ne batya kya tha or bheja kya hai aap logo ko kyo pagal banate ho
      +1 photos
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        K
        krish47ak
        Apr 29, 2017
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        Address: Bhopal, Madhya Pradesh, 462041
        Website: onlineclues

        As i ordered 3 combo denim jeans but it is not as show in add color was change of thia jeans so i want to return my order and refund my money...
        +1 photos
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          S
          sarthar
          from Chennai, Tamil Nadu
          Apr 29, 2017
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          Address: Chennai, Tamil Nadu, 600106

          Online photo colour not delivery.diffent colour it is.1 shirt is damage.so exchange the 2 pieces shirt.
          +1 photos
          Apr 29, 2017
          Updated by sarthar           1 shirt damage and another shirt colour is not like
          Apr 29, 2017
          Updated by sarthar           damage

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            R
            raja sarkar
            from Balurghat, West Bengal
            Apr 29, 2017
            Resolved
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            Resolved

            Address: 713201
            Website: www.onlineclues.com

            Supplied product significantly different from the product’s specifications given on the website, my order no is cin937924. They show in website good looking shirt but when they delivered this one change. And so quality less shirt. Whey they are treat with customer for wrong information. My gati motors pvt ltd
            Burrdwan, nh 2 opposite of belkash panchayet. Burdwan -713201,
            Jul 3, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            May 12, 2017
            OnlineClues Customer Care's response             Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team
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              A
              Arun achu
              from Tirur, Kerala
              Apr 29, 2017
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              Address: Thiruvananthapuram, Kerala, 695101
              Website: Online clues

              Product is bad
              I have order not in colour
              Bad quqlity and size is too
              Shirts damage
              Refund my money immediately
              +2 photos
              Apr 29, 2017
              Updated by Arun achu               Ihave two product delivers

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                A
                Anjaneyulu pyata
                from Hyderabad, Telangana
                Apr 28, 2017
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                Address: Hyderabad, Andhra Pradesh, 500081

                My product is not match which shown in add, faulty product what I received, please take return and give refund money to me,
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                  R
                  Revathiprasad49
                  from Vijayawada, Andhra Pradesh
                  Apr 28, 2017
                  Resolved
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                  Resolved

                  Address: Chittoor, Andhra Pradesh, 517001
                  Website: Www.online clues . com

                  The design we ordered is different fri'm the product we gethink and the product design you mentioned in online is different from the design we got in addition with that got shirts damaged.. Our order number cin 935714... Sku code ll 5 check 2.. Escalation return request number :36874.. Spoke to ur executive mohits sharma. Need to return.. Do asap.. Need to getc return of money... We the public trusting u very much.. But?
                  Jun 15, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Apr 28, 2017
                  Updated by Revathiprasad49                   We spoke to ur company executives they filEd complaint wih return request number 36874..kindly do the needful asap
                  Verified Support
                  May 12, 2017
                  OnlineClues Customer Care's response                   Dear Sir,
                  Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                  Thanks & Regards
                  Onlineclues Team
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                    J
                    Jaylo
                    from Jalalpur, Gujarat
                    Apr 28, 2017
                    Resolved
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                    Resolved

                    Address: Hoshiarpur, Punjab, 722913293076
                    Website: Onlineclues.com

                    I order combo of 10 t-shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My oid 941573. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of t-shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                    +1 photos
                    Jun 13, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    May 12, 2017
                    OnlineClues Customer Care's response                     Dear Sir,
                    Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                    Thanks & Regards
                    Onlineclues Team
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                      S
                      Shubham Narayan Singh
                      from Varanasi, Uttar Pradesh
                      Apr 28, 2017
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                      Address: Amethi, Uttar Pradesh, 227412

                      Plez return this
                      Apr 28, 2017
                      Updated by Shubham Narayan Singh                       Plz return this and cashback my money
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                        S
                        Shivam96
                        from Dehra Dun, Uttarakhand
                        Apr 28, 2017
                        Resolved
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                        Resolved

                        Address: Hisar, Haryana, 125005
                        Website: Onlineclues.com

                        I'm not getting the product as shown in pic it is totally different i'm not receive any invoice regarding change in product. The quality of product is very poor. Not one piece is as same as shown in picture.
                        I want my cash back from company. Even costmer care helpline is also not working.
                        No respond of call i get. Please resolve my problem as fast as can.
                        Jun 12, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        May 12, 2017
                        OnlineClues Customer Care's response                         Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues team
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                          R
                          Rabin Bhunia
                          from Paradip Garh, Odisha
                          Apr 28, 2017
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                          Address: 737101
                          Website: www.onlineclues.com

                          Order ID CIN936203 Order Date Apr 20, 2017 7:11:29 PM,
                          Item Details 1 London Looks Branded 5 Printed Cotton Shirts !

                          size: L, any other product given, bad quality...
                          +1 photos
                          Apr 28, 2017
                          Updated by Rabin Bhunia                           RETURN PRODUCT
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                            M
                            Maanu Saini
                            from Mohali, Punjab
                            Apr 28, 2017
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab, 141001
                            Website: onlineclues.com

                            This product quality is very bad.all Shirts colour different show wabsit images and wabsit images according clothes gulity zero I am very upse see this shirts. Please refund my money. And collect your product in my home . I need my payment.onlineclues.com wabsit is very bad wabsit and his customer care executive very I am calling this number [protected] morning 10:00am o clock but anybody no response. Please consumer court solved my complaint.
                            Thanks...
                            +1 photos
                            Jun 13, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            May 12, 2017
                            OnlineClues Customer Care's response                             Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
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                              S
                              Sachin Sonkusare
                              from Indore, Madhya Pradesh
                              Apr 28, 2017
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                              Address: Jabalpur, Madhya Pradesh, 482005

                              Product this totally different design muze ye order pas and nhi aata na quality na good size muze ye order return karna hai
                              Apr 28, 2017
                              Updated by Sachin Sonkusare                               Product is totally different design muze ye order pas and nhi aaya is order me na koi quality aur na hi size me perfect hai muze ye order return Karna hai aur muze mera money vapas chahiye esilye main aapse request karta hu ki mera order return vapas le lijiye
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                                K
                                Kanchan Ashok Verma
                                from Vasai-Virar, Maharashtra
                                Apr 28, 2017
                                Resolved
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                                Address: Thane, Maharashtra, 401303

                                I don't like the quality of the product. Please refund me and also take your product back. Please do the needful.

                                I don't like the quality of the product. Please refund me and also take your product back. Please do the needful. I have mailed onlineclues.com thrice but they did not response to may mail. It has been 3 days but still they did not revert to my mail.
                                Jun 14, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                May 12, 2017
                                OnlineClues Customer Care's response                                 Dear Sir,
                                Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                Thanks & Regards
                                Onlineclues Team
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                                  N
                                  nilkanth deshmukh
                                  from Ambad, Maharashtra
                                  Apr 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: 122001
                                  Website: www.onlineclues.com

                                  I has been ordered combo of 5 london cotton cheak shirts, as per photograph from your web site. But i have received it very different colour which are not matched my order. While dispatch delivery can your company not match order? Or they are in drunk position?
                                  My oder no. Cin926437 dt.15.04.2017
                                  Delivery dt.25/04/2017
                                  After delivery i checked shirts it is found very different.
                                  I have tried to you to contact from last two days but no response from your end, except your recorded tape that you are busy. Some times ring gone bue you have no comman sense to receive the call or call back to ypur customer.
                                  I want my money back or at least the combo of my choice.
                                  Jun 12, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 12, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,

                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                  Thanks & Regards,
                                  Onlineclues Team
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                                    A
                                    Atul30
                                    from Noida, Uttar Pradesh
                                    Apr 27, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: Www.Online lies.com

                                    Dear Team,

                                    I recieved a product which I ordered some days ago which was received 26 may 2017 which is not same as ordered.

                                    And I already mailed for same and continuously phone on their numbers but no one responds.

                                    Please take some action against this fraud company and get My money back

                                    Thanks & Regards

                                    Atul Kumar Jha
                                    [protected]
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                                      M
                                      Manjunath Balla
                                      from Bengaluru, Karnataka
                                      Apr 27, 2017
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                                      Address: Bellary, Karnataka, 583201

                                      The product delivered to me is totally different from which I had placed order after having a look on the website. Quality of the delivered product is so poor that it can not be used in any way
                                      Order number – CIN938142
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                                        K
                                        Krishna Kumar Richhariya
                                        from Gwalior, Madhya Pradesh
                                        Apr 27, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chhatarpur, Madhya Pradesh, 471001
                                        Website: www.online clues. Com

                                        Respected retailer
                                        I have ordered a shirt from your website but the shirts which I have received did not match with one's I have ordered. It's a request to you kindly replace the shirts which I have received. I am a regular user of your app and due to this act of yours I am really disappointed this time. Kindly Pay attention to the complaint.l'll be highly obliged for your consideration.
                                        Thank you
                                        Krishna Kumar Richhariya
                                        Jun 12, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Apr 27, 2017
                                        Updated by Krishna Kumar Richhariya                                         Return of the shirts do not match the order
                                        Apr 27, 2017
                                        Updated by Krishna Kumar Richhariya                                         Same shirts return in time of replace the order
                                        Apr 27, 2017
                                        Updated by Krishna Kumar Richhariya                                         I have ordered a shirt from your website but the shirts which I have received did not match with one's I have ordered. It's a request to you kindly replace the shirts which I have received. I am a regular user of your app and due to this act of yours I am really disappointed this time. Kindly Pay attention to the complaint.l'll be highly obliged for your consideration.
                                        Thank you
                                        Krishna Kumar Richhariya
                                        Verified Support
                                        May 12, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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