Ortel Communications — no signal since 10 days

We from STATE BANK OF INDIA bbsr main br near capital police stn.3 nos of digital set box are in .seince 10 days it dose not working. we lodge many complain at ortel office. but till it is not solved.it is not for first time.many times in a month it happens. no body have taken it . if it will not solved permanent we have to surrender the connection.
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I have already booked an wifi service from ORTEL communication. the agent has been taken the booking amount as 735 a week ago.but till now neither he has given any service nor recieving call. is this the type of service ORTEL providing to the people?

for more details Can contact me with my mobile no:[protected]

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    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
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