Claimed

Otis Elevator Company Complaints & Reviews

1
Updated: Sep 12, 2025
Complaints 121
Resolved
18
Unresolved
103
Contacts

File a complaint to Otis Elevator Company

Having problems with Otis Elevator Company?

File a complaint and get it resolved by Otis Elevator Company customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Otis Elevator Company reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
K GOUTAM KUMAR
from Delhi, Delhi
Nov 19, 2007
Resolved
Report
Copy
Resolved

I haven't received my credit card statement or the past 1 month. I am actually waiting for the statement as i need to make the payment. Will be good if someone takes care of this issue. As i want to make the payment no one is responsible or semding a statement.

Plz someone do me favor by sending the statement either to the address or or immediate payment, send me a mail stating all the transactions.
Aug 13, 2020
Complaint marked as Resolved 
After having picked the most expensive of the AMC contracts available at OTIS, we, as a customer, were under the impression that all that needed to be done to have smooth operations was done.
There are 7 elevators of OTIS make installed at our site-which is a corporate House of one of the major Leading Financial groups in India
the current state is so pathetic that we feel humiliated in front of our clients every time they need to use the elevators.
petty issues like faulty call buttons and hall landers are left pending for more than 8 to 9 months.
when the service team was approached for resolution of the problem they claimed non availability of spares-non availability of call buttons !!! if a company can not manage to have a ready supply of spares as small as call buttons what can be expected of them?
It's about time OTIS pulled their socks and at least made an attempt to prove their professionalism-

Saurabha Thakar
saurabha.[protected]@gysrealty.com
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit