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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
Complaints 1230
Resolved
476
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Paynimo / TechProcess Payment Services reviews & complaints page 3

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A
AKshay Papadkar
Sep 12, 2022
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My name is Arun Papadkar and hacker has robbed me through your website. This hacker got access to my phone and through which he went to your site and did payments which was around 24500/- which is my hard worked money.
Please help me in this matter as it was done through your website. It will be a kind gesture i[censored] stop and help me getting my money back from this hackers.
Screenshot of Messages of amount debited has been attached to this email.

Thanking you in advance

Arun B. Papadkar
[protected]
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Dear Sir/Madam,

With reference to your query, if there is any fraud transaction, you need to raise a complaint at bank and cybercrime department.

Thanks
Customer Service
Worldline
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    A
    akash23352408
    from Bengaluru, Karnataka
    Sep 6, 2022
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    On[protected] payment of 3 payments were made by me as follows
    1. Payment id :[protected] Amount : 90, 000
    2. Payment id :[protected] Amount : 90, 000
    3. Payment id :[protected] Amount : 4508.26
    These payments were made through your portal from my account. i wanted details of beneficiary as in the bank statement only tech process solutions name is reflecting. Please oblige and do the needful
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    We are unable to trace any transaction with the given details. Please provide us with the TPSL payment id to trace the transaction.

    Regards,
    Customer Service
    Worldline
    akash23352408's [Complaint's author] reply, Sep 13, 2022
    Hello, it is not displaying the TPSL Payment id in the bank statement. This is what is appearing in the bank statement:
    12/07/2022 - INB/898930471/TECHPROCESS SOLUTIONS LTD/ 90, 000.00
    12/07/2022 - INB/898931942/TECHPROCESS SOLUTIONS LTD/ 4, 508.26
    12/07/2022 - INB/898947211/TECHPROCESS SOLUTIONS LTD/ 90, 000.00
    Please advice how do i find out as to what this payment has been released for.
    Thank you.
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      V
      Vijay Nimaj
      Aug 18, 2022
      Resolved
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      Resolved

      Address: Satara

      June 2022 mseb bill 420 rs by mistake
      I provide details of payment to you please give me back my 420 rs
      Sep 20, 2022
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Aug 18, 2022
      Updated by Vijay Nimaj
      Sorry
      Verified Support
      Aug 19, 2022
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Customer,

      TPSL ID: [protected]
      Bank Reference No:[protected]
      Amt: 790.0

      Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant L4870_MSEDCL Mobile on[protected] and the payment is updated at their end with the ref. no: [protected].
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        S
        sruthika H
        from Chennai, Tamil Nadu
        Aug 17, 2022
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        This is my 3rd time payment issue . For the first time issue I got my money . But for the second time and third time, i didn't recieve refund amount. Second time money was fees payment amount, third time was application amount . Kindly refund my amount soon
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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          S
          sruthika H
          from Chennai, Tamil Nadu
          Aug 17, 2022
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          This is second time. The same issue is happening to me . I tried to pay my juniors fees. Amount was debited but payment was unsuccessful. Failure
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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            G
            Ganvit Kirti
            Aug 1, 2022
            Resolved
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            Resolved

            Address: At post Karanjveri Dharampur Valsad

            My payment Date screen shot
            Sep 3, 2022
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2022
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Sir/Madam,

            Greetings for the day!

            Further to your below email, please elaborate your query so that we can assist you further.

            Kindly also provide us with the TPSL ID or the Bank Statement reflecting the debit of the transaction or the Bank Ref. ID to trace the transaction.

            Best Regards,
            Service Delivery - Customer Service (Online)
            https://worldline.com
            Dear Sir/Madam,

            Greetings for the day!

            Further to your below email, please elaborate your query so that we can assist you further.

            Best Regards,
            Service Delivery - Customer Service (Online)
            https://worldline.com
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              N
              Nabeel Meera Sahib Shamsudeen
              from Kollam, Kerala
              Jul 31, 2022
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              Website: kseb.in

              My account were debited for RS. 3, 413 while I'm paying kseb electricity bill through upi in kseb app yesterday and I got mail showing payment successfull and after some time an another mail showing payment gateway failure. And I checked the electricity bill its till showing unpaid and the amount debited from my indian bank account is not credited back. For more details mail me @[protected]@gmail.com . Thank you
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Dear Team,

              Greetings of the Day!

              This is with reference to your query regarding the status of the below transaction initiated by your customer.

              Transaction no

              Transaction date

              Amount

              [protected]

              [protected]

              3413

              We would like to inform you that the transaction was reported as Failed for which we have not received the credit from the bank.

              In case the customer’s account is debited, as per the process the bank will auto reverse such amount back into the customer’s account.

              Kindly therefore ask the customer to coordinate with his bank in case of non receipt of refund.

              We hope information provided has addressed your query.

              Thank you for writing to Worldline e-Payments India Pvt. Ltd.

              Regards,
              Executive
              Service Delivery – Customer Service (Online)

              Worldline e-Payments India Pvt Ltd
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                D
                Dadan0156
                from Dhanbad, Jharkhand
                Jul 30, 2022
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                Hi,

                I received a new SBI credit card last month and in order to activate the card I called the customer care number found on google.
                He made me fill the card details on the SBI credit card app. I got skeptical after a few minutes about the motive of the said representative and disconnected the call abruptly .
                Two fraudulent transactions of Rs INR 49000/- each were made through the "PAYNIMO ECOMM" platform on 31-May-22. The transactions were immediately marked as fraudulent and the dispute was raised
                Details of Transaction:
                INR 49, 000 (Transaction id[protected])
                INR 49, 000 (Transaction id[protected])
                The transactions were on hold for 2 consecutive days (according to the SBI card branch office) and later the payment was settled.
                Cyber cell Dhanbad and Bankmore Police Station have written to your company for the fraud transaction details. There hasn't been any response from your end and hence i am forced to assume that Paynimo is a party to the fraudulent activities happening through their platform.
                Therefore, i request you to share the details of the transaction and the parties involved and cooperate in the investigation.
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                  G
                  gorur ravi
                  from Bengaluru, Karnataka
                  Jul 29, 2022
                  Resolved
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                  Resolved

                  Address: Mysore

                  I made payment a to CESCO electricity board MYSORE..RS3482.THE TRANSACTION was successful and the money debited from my account..but it seems to be not yet credited to CESCOM..please rectify that and credit it to the same
                  Have attached the screen shot of bank statement
                  Rgds
                  Dr.Ravi
                  Aug 30, 2022
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 29, 2022
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Customer,

                  TPSL ID: [protected]
                  Bank Reference No:[protected]
                  Amt: 3482.0

                  Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L5450_CESC MYSURU on[protected] and the payment is updated at their end with the ref. no: 39519292.
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                    G
                    Ganvit Kirti
                    Jul 24, 2022
                    Resolved
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                    Resolved

                    I have a payment but not adding
                    Aug 25, 2022
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 25, 2022
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Customer,

                    Greetings of the Day!

                    We are unable to trace the records on the basis of given details.

                    Kindly provide us the Techprocess Payment ID or Bank Reference ID or Bank Statement and if the transaction is done through card then please provide card first 6 digits and last 4 digits to trace the transaction from our end.

                    Thank you for writing to Worldline e-Payments India Pvt. Ltd.


                    Regards,
                    Customer Service.
                    Worldline e-Payments India Pvt. Ltd.
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                      S
                      sruthika H
                      from Chennai, Tamil Nadu
                      Jul 20, 2022
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                      Payment done at first time was not successful but the amount was debited
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Please try to refund my amount soon
                      I have paid my sister's college fees payment twice times, because at first time the money was debited but the application was unsuccessful. So I tried again and then the payment was successful . The first payment money rs. 3212 was not refunded. Try to resolve my problem. Thank you
                      sruthika H's [Complaint's author] reply, Jul 20, 2022
                      Sorry I have wrongly sent the second payment . I will upload you the problem prof
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                        S
                        sruthika H
                        from Chennai, Tamil Nadu
                        Jul 20, 2022
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                        I have done my sister's college fees payment. I made it twice. Because, at first attempt I paid the amount but the fees payment was failure and I didn't recieve any refund amount still I made it 1:20 pm i think. So tried again and the payment was successful . My actual problem is I didn't recieve refund amount rs.3212 for my failed application
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Dear Customer,

                        Greetings of the Day!

                        We are unable to trace the records on the basis of given details.

                        Kindly provide us the Techprocess Payment ID or Bank Reference ID or Bank Statement and if the transaction is done through card then please provide card first 6 digits and last 4 digits to trace the transaction from our end.

                        Thank you for writing to Worldline e-Payments India Pvt. Ltd.


                        Regards,
                        Customer Service.
                        Worldline e-Payments India Pvt. Ltd.
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                          S
                          Sureka@0763
                          from Howrah, West Bengal
                          Jul 14, 2022
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                          Address: 168, HOWRAH AMTA ROAD, DASNAGAR, HOWRAH - 711105

                          We have made a earnest money deposit payment for an etender on 13/07/2022 to icici bank on behalf of the kolkata municipal corporation. The amount not yet credited to receivers bank account but was debited from our bank account. Neither it was credited nor refunded to our account till now.

                          Last date of earnest money deposit payment is 15/07/2022

                          please take immediate action to refund the amount to our account so that we can process to repayment of the same.
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                            Y
                            yuvashree16
                            Jul 11, 2022
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                            Dear sir.
                            I made online payment for the college fees through Techprocess payment gate way on[protected] amount Rs300debited from by account but transaction was failed i didn't receive bill it shows pay again. In college site it showed not paid Please convey me the result soon.

                            UPI tansaction I'd[protected]
                            Transaction I'd - CICAgJCgs9HPKg
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Dear Sir/Madam,

                            Greetings of the Day!

                            This is with reference to your query regarding the status of the below transaction:

                            Merchant Reference Number - IP[protected]
                            TPSL ID - [protected]
                            Bank Reference ID[protected]
                            Amount - 300
                            Merchant Name - IOBPay Private Education
                            Transaction Date[protected]
                            Payment Date[protected]

                            The status for the above mentioned transaction is marked as success and the payment for the same is sent to the merchant on[protected].

                            We request you to contact the merchant for further assistance. The contact details of the merchant's customer service desk are available on the merchant's website.

                            We hope information provided has addressed your query. Thank you for writing to Worldline e-Payments India Pvt. Ltd.

                            Regards,
                            Ganesh Palkar.
                            Worldline e-Payments India Pvt Ltd.
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                              Y
                              yuvashree16
                              Jul 11, 2022
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                              Dear sir.
                              I made online payment for the college fees through Techprocess payment gate way on[protected] amount Rs500debited from by account but transaction was failed i didn't receive bill it shows pay again. In college site it showed not paid Please convey me the result soon.

                              UPI tansaction I'd[protected]
                              Transaction I'd - CICAgJCgs9HPKg
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Dear Customer,

                              This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                              Bank Reference ID:
                              Merchant transaction ID:
                              Transaction Amount:
                              Transaction Date:

                              In case the amount debited from your account, kindly provide us the updated bank statement for the same.
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                                A
                                ANJU EBY
                                Jul 8, 2022
                                Resolved
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                                Resolved

                                I would like to complaint you that my loan, loan :KOCTWL[protected]. I do my last EMI payment on 02/07/2022 through paynimo.com (transaction id: [protected]) as per your text message to my registered phone number and whatsapp . But today my EMI is again deducted from my bank account, so i lost my money Rs. 1663/-. So i want my lost money. Kindly check the details, and refund my money as soon as possible.
                                Aug 11, 2022
                                Complaint marked as Resolved 
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 11, 2022
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Sir/Madam,

                                TPSL ID : [protected]
                                Amount :1663/-
                                Merchant ref no :[protected]
                                Bank ID : 20220702111212800110168379163214023
                                Transaction Date :[protected]

                                This is with reference to the below mail, we would like to inform you that we have checked the status of the below given transaction and found that the same has been success at our end and the payment for the same has been sent to the merchant (L86152_Hero FinCorp Ltd Paynimo ) on[protected].


                                Regards,

                                Aarti Kapde

                                Customer Service.

                                Worldline e-Payments India Pvt. Ltd.
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                                  A
                                  aravind gogate
                                  Jun 29, 2022
                                  Resolved
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                                  Resolved

                                  Address: Vengurla

                                  Axis bank internet baking 1520 no credit msebvengurla
                                  Aug 4, 2022
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2022
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Kindly mention the exact query.
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                                    M
                                    mishra parag61
                                    from Gwalior, Madhya Pradesh
                                    Jun 24, 2022
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                                    Address: amizone Amity fees portal by tech process/paynimo
                                    Website: Amizone

                                    Payment gateway : techprocess payment services
                                    Transaction amount : 58000
                                    Date :23/06/22
                                    Bank ID:[protected], Axis Bank.
                                    payment reference number: IN/[protected]/TECHPROCESS SOLUTIONS LTD/
                                    Dear sir
                                    I am complaining you about the issue I tried to pay my Amity college fee by Amizone in tech process payment services of amount - 58, 010.03 and the amount got deducted but bill status is still pending.
                                    I would like the amount deduced to be returned and also requesting you guys to resolve this glitch issue as soon as possible. As i hope i don't need or want to stop using your services in future.
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Jun 24, 2022
                                    Updated by mishra parag61
                                    please help us now
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                                      V
                                      VINAY BUDHWANI
                                      Jun 19, 2022
                                      Resolved
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                                      Resolved

                                      I have made payment to kesco twice but it is not credited in kesco account
                                      Jul 26, 2022
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 20, 2022
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Customer,

                                      Greetings of the Day!

                                      This is with reference to your query regarding the status of the below transaction initiated by you.


                                      Transaction no Transaction date Amount
                                      [protected] [protected] 7000.0
                                      [protected] [protected] 7000.0

                                      We would like to inform you that the transactions was reported as Success and the same can be viewed in the Admin portal.

                                      For transaction no: [protected] payment will be sent to merchant L650672_KESCO ELECTRONIC RECEIPT AC (Merchant ID-[protected]) On[protected].

                                      For transaction no: [protected] payment will be sent to merchant L650672_KESCO ELECTRONIC RECEIPT AC (Merchant ID-[protected]) On[protected].

                                      We hope information provided has addressed your query.

                                      Thank you for writing to Worldline e-Payments India Pvt. Ltd.

                                      Regards,
                                      Vaibhav Varankar
                                      Executive
                                      Service Delivery – Customer Service (Online)
                                      ​Worldline e-Payments India Pvt Ltd
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                                        P
                                        Pratham 30
                                        Jun 17, 2022
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                                        Name-Pratham Salunkhe
                                        College-SIES
                                        Ticket ID 300552

                                        We had paid the fees for SY BSC-CS of Rs.35461.59 via UPI (gpay), but as per the site it is showing as transaction failed.

                                        For your reference we are attaching screenshots for your reference. Request you to send fees confirmation status as soon as possible.

                                        Kindly do the needful and revert back as soon as possible

                                        Regards,
                                        Pratham
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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