| Address: Road no 12 jawahar Nagar mango |
Dear Sir
My name is Imteyaz Ahmad, I am complaining about my electricity bill which I paid online to jharkhand electricity board on 03 October 2021 through techprocess by indusind bank amount 10, 841/- (Ten Thousand Eight Hundred Forty One Rupees) only, ref; PG/[protected]/TECHPROCESS/DC-7775/elecjulaug21. But it was not update in Jharkhand electricity board system, next month it was included with the current bill, I call on toll free no. and talked to representative and registered complaint,
I am requesting to your good office to please check and advise jharkhand electricity board to update paid amount,
Thank you very much,
Imteyaz Ahmad
Consumer No. BGS1634
SUB DIVISION: MANGO II
Mobile No. [protected]
Mar 24, 2022
Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Mar 23, 2022
Updated by Imteyazf Dear Sir,
My problem still not resolved, i received the latest bill it's not yet updated the paid amount 10841/- Rs.
Here is to the bank statement,
Kindly check and fix this issue asap.
Thank you very much
Imteyaz Ahmad
We are unable to trace the records on the basis of given details.
Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.
Regards,
Customer Service