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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 58

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A
Aftab H. Varsi
from Kolkata, West Bengal
Oct 8, 2017
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Address: Anand, Gujarat, 388450
Website: Muthut finance

Sir,
This bring to your notice that i have transferred the amount rs 20000 to muthoot finance gold loan account no.01684/msl/0006974 from imuthoot apps on 08.10.2017.

Transaction seq. No. Is 302390

But the amount got debited of rs.20029.50 to pur/techprocess payment se/mumbai/techprocess payment se/ seq. No.302390 from sbi bank account no. [protected] but not credit the said gold account. And in the end said error in transaction.

I kindly request you to credit the amount to my following sbi bank account-

Name: aftabbhai hanifbhai varsi
Bank : state bank of india
Branch : virsad - borsad
A/c. No. [protected]
Ifsc code: sbin0007767
Rs. 20000

I am enclosing the 1 screen shot of above transactions. Paynimo mutual funds sbi bank debited message.

Aftabbhai hanifbhai varsi
Mobile no. [protected]
E-mail: crc. And. Bor. [protected]@gmail.com

Amount debited but not credited to muthoot gold loan account 01684/msl/0006974
Please help me

Refund payment
+1 photos
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Name - shivprasad Sanjay Sathe
Transaction : Date - 03/09/2017, Time - 4.09 pm
Transaction ref. no. - IGACCYMLY0

Kindly sort out this matter, as soon as possible

Transaction is done amount also deducted but muthoot app showing transaction failure
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    B
    bhagath sriram
    from Delhi, Delhi
    Oct 8, 2017
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    Address: 110037

    I tried to add the amount in rummy circles account at 7/10/17.. But amount not added... But deducrlted in my credit card.
    Please refund as soon as possible ssible.. Amount 5000rs.. Timing..1.20am on7/10/17.. I got on the screen it will be refund in 24 hrs but till the date i didn't get amount... I am waiting for it wat abt the amount..
    When i will get... Please give reply...
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Oct 08, 2017
    manesh selva's response
    Amount debited recharge fail
    7.10pm recharge 200rs but amount debited recharge fail customer
    id:[protected] Transation id :[protected] canara bank
    Amount refund
    DATE 06/10/2017
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      K
      Khushinder10
      from Chandigarh, Chandigarh
      Oct 4, 2017
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      Address: Chandigarh, Punjab, 160047

      Recharge of videocon d2h on 3rd oct 2017 was failed but amount of rs 600 was deducted from my indusind debit card. My d2h id is 12741610 and using videocon d2h infinity app i made a recharge of rs 600. It asked me about otp and on final submission it shows error. Then i check my d2h balance which was not changed at all but my amount from debit card was deducted.
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Oct 08, 2017
      Aftab H. Varsi's response
      Please respected Sir
      Refund payment
      Urgently

      Please respected Sir
      I am not paynimo mutual funds customer
      But My account debited Rs.20029
      Muthut finance payment not received and paynimo mutual funds received payment
      MY A/C NO. [protected]
      MO.NO.[protected]
      I am not satisfied
      You are urgently refund payment
      Please help

      failure of recharge but deduction of amount - Comment #2877267 - Image #0
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        G
        girish.72
        from Jaipur, Rajasthan
        Sep 26, 2017
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        Dear sir,
        I made online recharge of rs 80 to my bsnl number [protected] on 26.09.17, time: 16:19:02 by using axis bank debit card with tech process payment services gateway but it get failure and amount got deducted from my account. Kindly rectify the problem and refund my amount.
        Inf: pur/portalbsnl tpsl/mumbai/portalbsnl tpsl/seq no 793855
        Regards
        Girish pant
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        I paid bsnl kerala through sbi net banking via tech process bsnl haven't received the amount of rs609 till this day.transaction shows awaiting bank process.
        I paid online rs 600 for videocon d2h recharge on 25th sept2017. Money was deducted from my bank account and was not credited in videocon service provider. I used paynimo services and was waiting for the reply from it.The details are
        ToECM/0418/videocond2h-TPSL/video.
        Kindly do the follow up.

        Manojan vilengil
        Cust id Minnu01
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          D
          designs
          from Delhi, Delhi
          Sep 26, 2017
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          I have recharged my siti broadband account with rs 707/through paynimo - on 26th october 2017 on 11.45am my transaction id is mast-pos/siti. Although the payment has been deducted from my bank but still my broadband connection is not recharged, kindly take the necessary steps to resolve it
          Name bharat bhushan
          Account siti00335146
          Reg no. [protected]
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Sir i make payment Rs 112368 from my axis bank a/c [protected] to angel broking pvt limted date 18/9/2017 . This amount debited from my axis bank a/c by tranction id inb/[protected] but not recived in a/c of angel broking pvt limted. please reverse this amount in my axis bank a/c
          I have done online transaction for muthoot gold loan online I have paid 21819 rs and the amount is deducted from my account and not reached to the destination please return my money otherwise I will take legal step muthoot gold loan no. 03184 MGL 1700 and my account no. Sbi [protected] ifsc code 16753

          payment deducted but my siti broadband account not recharged - Comment #2877511 - Image #0
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            B
            BASIL MATHAI
            from Perumbavoor, Kerala
            Sep 24, 2017
            Resolved
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            Resolved

            Tried to topup my bsnl (Kerala circle) sim with rs.550 through my bsnl app by debit card.
            Amount is debited from my bank account, but transaction is not complete through paynimo, topup is also not complete.
            A window with "please wait.. Transaction is being processed" didn't went on. Screen shot is added. But message from bank has already come stating that amount of rs.550 is debited to portal bsnl tpslm.
            Please resolve this and either refund the amount or add to my bsnl account.
            +1 photos
            Oct 27, 2017
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2017
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Customer,

            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

            Bank Reference ID:
            Merchant transaction ID:
            Transaction Date:

            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

            Please write a mail to [protected]@paynimo.com for further assistance.

            Regards,
            Vijaya Dubey
            Customer Service
            i have paid instalment of Bajaj Allianz Ulip plan of rupee 5000/- my payment got deducted but it was showing please wait, it is in processing...didnt get the confirmation recipient from the bajaj Allianz too
            sharing screenshoot of my bank statement
            also screen shot of Paynimo
            my contact no - [protected]
            email id - [protected]@gmail.com

            bsnl topup amount debited, but transaction not complete - Comment #3698999 - Image #0
            bsnl topup amount debited, but transaction not complete - Comment #3698999 - Image #1
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              P
              Pradeesh Mohan
              from Ahmedabad, Gujarat
              Sep 22, 2017
              Resolved
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              Resolved

              Address: Ahmedabad, Gujarat, 380005

              I was paid amount 1600 to muthoot and i got display like transaction failed but money deducted from my account. My transcation number is[protected]. I talk to ur customer care they r telling credited to muthoot on 20/9/2017. Then i talk to muthoot branch. They r refusing nothing is credited to ur account. So kindly give reply to mail. My mail id [protected]@yahoo.com
              +1 photos
              Oct 28, 2017
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2017
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Customer,

              TPSL ID:[protected]
              Merchant ID: 20170919T[protected]f95fbb3bc

              Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant Muthoot Finance Ltd on[protected].

              For any further query please write a mail on [protected]@techprocess.co.in

              Regards,
              Vijaya Dubey
              Customer Service
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                S
                sameerbapu
                from Solapur, Maharashtra
                Sep 19, 2017
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                Address: Solapur, Maharashtra

                To
                Authorities
                Techprocess payment services limited

                Yesterday morning i have made an online payment for my hdfc insurance
                From my union bank of india's saving a/c number - [protected].
                I made two transactions of 2500 (Two thousand five hundred) each. But at both time
                Your tpcl gateway showed a error massage of transaction failure (Screen shot of same is attached with email)
                And it disgusting to say that the same amount is deducted from my account.
                In your error message you say that if amount is deducted then it will be paid back within
                24 hours. Now 24 hours are passed and yet i havn't recived a single ruppee on my s/ac.
                Please do the needful as quick as possible.
                I also emailed the same on [protected]@techprocess.co.in

                - sameer gaikwad.

                1. Attached screen shot of error message
                2. Photocopy of passbook showing deduction of amount
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                  P
                  Parasuram reddy
                  from Bengaluru, Karnataka
                  Sep 17, 2017
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                  Address: Bangalore, Karnataka, 560061

                  Today iam go to the wrong step to the pay muthoot finance ltd the paying clearing loan id msl 5321=57000. I don't know the pay nimo is inter lock muthoot. Its not clr my gold amount pz clr the my loan or send return my amount to the my acount.. Pay nimo customers care number no one not correct numbers.. I'm facing lot of trouble about the paynimo payment transactions.. I want my amount return with shortly 57000its not a small amount.. Muthoot how to manage link this type of payments i don't know.
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                    A
                    advikavashishta
                    from Bengaluru, Karnataka
                    Sep 17, 2017
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                    Address: Mumbai City, Maharashtra, 400 079
                    Website: www.paynimo.com

                    This is to inform you that i vashishta kanchanpally had paid amount of rs. 41, 080/- against chit to margadarsi online through my indusind debit card ending with xxx3570 on 30 aug 2017. It came as transaction failed at the last movement and the amount was debited from my account. However, i came to know that the amount was not credited to margadarsi. I also inquired from bank, and they asked me to approach you. May i kindly request you to please look into this issue as it is already more than 15 days and see that the amount is deposited into the account:

                    Account no.[protected]
                    Ifsc: indb0000570
                    Indusind bank tarnaka, secunderabad
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                      R
                      ranjeet raghav
                      from New Delhi, Delhi
                      Sep 15, 2017
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                      Address: Gurgaon, Haryana, 122102
                      Website: i muthoot aap

                      I have made payment to muthoot finance person by using portal tech process payment service. Amount debited from my account but not credited to muthoot finance and also no payment receipt generated.
                      As per bank statement, payment wrongly transfer to paynimo mutual fund 10003060.

                      Request you to please refund my amount in my account.
                      Account number [protected]
                      +1 photos
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                        S
                        SAGAR KOTHURI
                        from Hyderabad, Telangana
                        Sep 8, 2017
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                        I have made booking worth rs 956.81 for my

                        Tickets in msrtc app. My money is deducted from

                        My account but the tickets are not generated. The

                        Payment gateway is through paynimo. I have

                        Lodged a request in msrtc site, but the process of

                        Payment is engaged with the merchant for

                        Processing payments. My transaction id is msrtc

                        Tpsl txn#[protected].
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                          R
                          Ravi Repale
                          from Pune, Maharashtra
                          Sep 1, 2017
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                          Address: Mumbai City, Maharashtra
                          Website: Paynimo / Mahavitaran

                          I have paid my light bill through mahavitaran site, through paynimo portal, my money was debited but payment not made to mseb, transaction details date 01/09/17 ipay/eshp/techpsl/[protected]/l1528_msedcl dr inr 3, 210.00.

                          Please do the needfull. Please refund my money as soon as possible
                          Consumer no[protected]
                          Bu unit no 4734
                          Please find attached transaction photo
                          +1 photos
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                            S
                            shettyjagan2010
                            from Mumbai, Maharashtra
                            Aug 25, 2017
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                            Address: 400064

                            Dear sir,

                            Today i made payment of rs.3668.50 on account of interests on gold loan account of muthoot finance, but same was not credited to my loan gold account, by use of andhra bank debit card.

                            It shows failure but my account is debited twice as without knowledge of first debit tried second time but both the cases it shows failure but my account is debited.

                            Please look into the matter and credit back to my account.

                            Payment made at 1.20 pm on 25.08.2017.

                            Regards

                            Jagannath shetty
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                              S
                              Sami Al-Khorasani
                              from Delhi, Delhi
                              Aug 24, 2017
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                              On 24 aug 2017, i booked a flight using easemytrip.com app and the gateway through which payment was made was paynimo. The money was deducted from my bank account with transaction id
                              "your a/c xx28895 is debited by inr 2987 at 15:20 on account of ebil/l1040_easy."
                              However, perhaps due to poor internet connection it was not redirected to easemytrip website and hence ticket booking failed although the amount of 2987 was debited through paynimo gateway.
                              Kindly look into the matter as soon as possible

                              Sami ullah
                              [protected]
                              [protected]@gmail.com
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              I took a gold loan in Muthoot Finance.. I tried repaying the amount through my state bank debit card on 30th June 2017. I paid 19771.75/- through TechProcess Payment Gateway.. But the session got stopped in between but money got cut. It's been 2 months. I still didn't get my refund.

                              issues with payment deduction - Comment #2835501 - Image #0
                              issues with payment deduction - Comment #2835501 - Image #1
                              This happened twice in a row. I was paying through United Bank of India Net Banking for an order on Flipkart.com.
                              The transaction failed status was shown both times by Paynimo.
                              The failed transactions were carried out on Tuesday, 29th August, 2017.
                              My bank account was debited both times but the transactions were failed as shown by Paynimo.
                              Dear Sir,
                              We are sorry for the inconvenience caused.
                              Please WhatsApp us on [protected] with your booking details so that we can assist you better on the same.
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                                D
                                dhanu govind
                                from Guntur, Andhra Pradesh
                                Aug 17, 2017
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                                Website: muthoot web pay

                                This is bring to your notice that, on 14th august 2017 i have transferred amount of rs.50, 004.72 to muthoot finance towards my gold loan but the amount got debited from my account but not credited to my gold loan account.

                                Receipt no..[protected]
                                Transaction date 14 august 2017 time 13:35:55 gmt+530 (Ist)
                                Transaction amount : 50000
                                Transaction status: failed

                                Bank transaction no: techproce/[protected]/[protected]/

                                I kindly request you to credit the amount back to my pnb bank account at the earliest.

                                Dhana govind meda
                                [protected]
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                FCDR[protected] Date[protected] Hr 18:14:00.0 Tel[protected] Amount Rs 762 Pending

                                But my Bank IOB has deducted Rs 762, but this is not reflected in BSNL Server it says due.
                                PAYNIMO HAS NOT REFUNDED MY MONEY.

                                Hi.. I made a bajaj finance payment via paynimo for 2170 rs and the transaction failed but my money was deducted from the account.. please refund asap.

                                PLEASE STOP CONNING PEOPLE.

                                Nazneen Khatry
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                                  G
                                  gauravjha90
                                  from Patna, Bihar
                                  Aug 11, 2017
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                                  Address: 847401
                                  Website: www.lnmuuniversity.in/login

                                  Amount deudected rs.490.[protected] transaction number[protected] from my punjab national savings bank account debit card last 4 no. 5293 but lnmu receipt & form not generated
                                  Amount deducted rs.490.70 09/08/2017 transaction number[protected] from debit card no. *5293 but receipt not generated

                                  Amount deducted rs.490.70 on 10/08/2017 transaction number[protected] from debit card no. *5293 but lnmu receipt not generated
                                  All three transaction from my account number [protected] and all through punjab national rupay debit card.
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                    S
                                    sarikaagr
                                    from Delhi, Delhi
                                    Aug 1, 2017
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                                    Address: 201005

                                    I made a payment on 29.07.2017. For rs. 5167/- through techprocess to uppcl. My account is debited but recepit is not generated after making a payment from uppcl. Now this bill is showing still pending.

                                    Kindly take the matter seriously and the amount to my electric bill or credited to my bank account.
                                    Ref : ipay/eshp/techpsl/[protected]/l2343_uppcl

                                    Regards

                                    Sarika
                                    [protected]
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                      H
                                      harish Joshi777
                                      from Lohaghat, Uttarakhand
                                      Jul 28, 2017
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                                      Address: Udham Singh Nagar, Uttarakhand, 244713
                                      Website: paynimo/techprocess

                                      Sir/madam,

                                      We have made payment of labour cess amount 62133.00 (Sixty two thousand one hundred thirty three) to uttarakhand state govt. A/c through my corporation net banking account via payment gateway - paynimo/techprocess ref. No.[protected] but massage displayed page error - with transaction declined & also payment receipt not generated & beneficiary account yet not credited... Plz refund our amount of credit beneficiary account...

                                      Because its a govt. Transactions & compulsory want receipts.

                                      Harish joshi
                                      Accountant
                                      [protected]
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      I made payment for balaji finance on 5/8/2017. But I got error message. I attached the screenshot of error.

                                      I checked my bank statement. I could see that the amount taken from my account but not sent to balaji finance.

                                      Please check let me know what I need to do now. And when will i got my amount back.

                                      regarding not generating receipts & not credited the amount - Comment #2812589 - Image #0
                                      I am a cyber cafe owner I was making payment in behalf of my customer for his online application towards the CG Vyapam the balance had been deducted and the application has been failed and the deducted amount has not been refunded its under Tech Process but the refund is not being sucessful

                                      regarding not generating receipts & not credited the amount - Comment #2818674 - Image #0
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                                        R
                                        RuchiAtri
                                        from Jaipur, Rajasthan
                                        Jul 22, 2017
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                                        Address: Ghaziabad, Uttar Pradesh, 201206
                                        Website: Www.consumercomplaints.in

                                        Respected sir,
                                        I tried to make a online payment with my debit card on 21/7/17 in the favour of muthoot finance but the transaction was failed and the amount of 20, 000 was deducted from my account
                                        However going through the various terms and conditions. I was pleased to know that the money shall credit back to my account
                                        Kindly pay attention to my problem and refund my amount.
                                        Debit card no. [protected]
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Respected sir,
                                        I tried to make a online payment with my debit card on 22/8/17 in the favour of muthoot finance but the transaction was failed and the amount of 7029 was deducted from my account
                                        However going through the various terms and conditions. I was pleased to know that the money shall credit back to my account
                                        Kindly pay attention to my problem and refund my amount.
                                        Debit card no. [protected]
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