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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 58

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V
vijayme04
from Delhi, Delhi
Oct 9, 2017
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Address: Chennai, Tamil Nadu, 600073

I have done one transaction on[protected] at the time 15.53.41 to alpha international school, sembakkam through iob manimangalam branch. But during that time of processing my system power has gone. But the amount debited from my account. I called your customer care they provide the transaction id :[protected]. But the school side they said they didn't get any details. Hence i request you to update the process and tell the status of the payment as soon as possible..

Some details for your reference:

Tpsl_l 152040
Alpha [protected]@981632
Date:04.10.17
Time:15.53.41
Bank: indian oversease bank, manimangalam branch, chennai
Transaction id:[protected]
Amount : 18273.70
Student login id:036
Name of the student : v. Tarun
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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    A
    Aftab H. Varsi
    from Kolkata, West Bengal
    Oct 8, 2017
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    Address: Anand, Gujarat, 388450
    Website: Muthut finance

    Sir,
    This bring to your notice that i have transferred the amount rs 20000 to muthoot finance gold loan account no.01684/msl/0006974 from imuthoot apps on 08.10.2017.

    Transaction seq. No. Is 302390

    But the amount got debited of rs.20029.50 to pur/techprocess payment se/mumbai/techprocess payment se/ seq. No.302390 from sbi bank account no. [protected] but not credit the said gold account. And in the end said error in transaction.

    I kindly request you to credit the amount to my following sbi bank account-

    Name: aftabbhai hanifbhai varsi
    Bank : state bank of india
    Branch : virsad - borsad
    A/c. No. [protected]
    Ifsc code: sbin0007767
    Rs. 20000

    I am enclosing the 1 screen shot of above transactions. Paynimo mutual funds sbi bank debited message.

    Aftabbhai hanifbhai varsi
    Mobile no. [protected]
    E-mail: crc. And. Bor. [protected]@gmail.com

    Amount debited but not credited to muthoot gold loan account 01684/msl/0006974
    Please help me

    Refund payment
    +1 photos
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Name - shivprasad Sanjay Sathe
    Transaction : Date - 03/09/2017, Time - 4.09 pm
    Transaction ref. no. - IGACCYMLY0

    Kindly sort out this matter, as soon as possible

    Transaction is done amount also deducted but muthoot app showing transaction failure
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      B
      bhagath sriram
      from Delhi, Delhi
      Oct 8, 2017
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      Address: 110037

      I tried to add the amount in rummy circles account at 7/10/17.. But amount not added... But deducrlted in my credit card.
      Please refund as soon as possible ssible.. Amount 5000rs.. Timing..1.20am on7/10/17.. I got on the screen it will be refund in 24 hrs but till the date i didn't get amount... I am waiting for it wat abt the amount..
      When i will get... Please give reply...
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Oct 08, 2017
      manesh selva's response
      Amount debited recharge fail
      7.10pm recharge 200rs but amount debited recharge fail customer
      id:[protected] Transation id :[protected] canara bank
      Amount refund
      DATE 06/10/2017
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        K
        Khushinder10
        from Chandigarh, Chandigarh
        Oct 4, 2017
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        Address: Chandigarh, Punjab, 160047

        Recharge of videocon d2h on 3rd oct 2017 was failed but amount of rs 600 was deducted from my indusind debit card. My d2h id is 12741610 and using videocon d2h infinity app i made a recharge of rs 600. It asked me about otp and on final submission it shows error. Then i check my d2h balance which was not changed at all but my amount from debit card was deducted.
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Oct 08, 2017
        Aftab H. Varsi's response
        Please respected Sir
        Refund payment
        Urgently

        Please respected Sir
        I am not paynimo mutual funds customer
        But My account debited Rs.20029
        Muthut finance payment not received and paynimo mutual funds received payment
        MY A/C NO. [protected]
        MO.NO.[protected]
        I am not satisfied
        You are urgently refund payment
        Please help

        failure of recharge but deduction of amount - Comment #2877267 - Image #0
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          G
          girish.72
          from Jaipur, Rajasthan
          Sep 26, 2017
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          Dear sir,
          I made online recharge of rs 80 to my bsnl number [protected] on 26.09.17, time: 16:19:02 by using axis bank debit card with tech process payment services gateway but it get failure and amount got deducted from my account. Kindly rectify the problem and refund my amount.
          Inf: pur/portalbsnl tpsl/mumbai/portalbsnl tpsl/seq no 793855
          Regards
          Girish pant
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          I paid bsnl kerala through sbi net banking via tech process bsnl haven't received the amount of rs609 till this day.transaction shows awaiting bank process.
          I paid online rs 600 for videocon d2h recharge on 25th sept2017. Money was deducted from my bank account and was not credited in videocon service provider. I used paynimo services and was waiting for the reply from it.The details are
          ToECM/0418/videocond2h-TPSL/video.
          Kindly do the follow up.

          Manojan vilengil
          Cust id Minnu01
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            D
            designs
            from Delhi, Delhi
            Sep 26, 2017
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            I have recharged my siti broadband account with rs 707/through paynimo - on 26th october 2017 on 11.45am my transaction id is mast-pos/siti. Although the payment has been deducted from my bank but still my broadband connection is not recharged, kindly take the necessary steps to resolve it
            Name bharat bhushan
            Account siti00335146
            Reg no. [protected]
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Sir i make payment Rs 112368 from my axis bank a/c [protected] to angel broking pvt limted date 18/9/2017 . This amount debited from my axis bank a/c by tranction id inb/[protected] but not recived in a/c of angel broking pvt limted. please reverse this amount in my axis bank a/c
            I have done online transaction for muthoot gold loan online I have paid 21819 rs and the amount is deducted from my account and not reached to the destination please return my money otherwise I will take legal step muthoot gold loan no. 03184 MGL 1700 and my account no. Sbi [protected] ifsc code 16753

            payment deducted but my siti broadband account not recharged - Comment #2877511 - Image #0
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              B
              BASIL MATHAI
              from Perumbavoor, Kerala
              Sep 24, 2017
              Resolved
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              Resolved

              Tried to topup my bsnl (Kerala circle) sim with rs.550 through my bsnl app by debit card.
              Amount is debited from my bank account, but transaction is not complete through paynimo, topup is also not complete.
              A window with "please wait.. Transaction is being processed" didn't went on. Screen shot is added. But message from bank has already come stating that amount of rs.550 is debited to portal bsnl tpslm.
              Please resolve this and either refund the amount or add to my bsnl account.
              +1 photos
              Oct 27, 2017
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2017
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Customer,

              This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

              Bank Reference ID:
              Merchant transaction ID:
              Transaction Date:

              In case the amount debited from your account, kindly provide us the updated bank statement for the same.

              Please write a mail to [protected]@paynimo.com for further assistance.

              Regards,
              Vijaya Dubey
              Customer Service
              i have paid instalment of Bajaj Allianz Ulip plan of rupee 5000/- my payment got deducted but it was showing please wait, it is in processing...didnt get the confirmation recipient from the bajaj Allianz too
              sharing screenshoot of my bank statement
              also screen shot of Paynimo
              my contact no - [protected]
              email id - [protected]@gmail.com

              bsnl topup amount debited, but transaction not complete - Comment #3698999 - Image #0
              bsnl topup amount debited, but transaction not complete - Comment #3698999 - Image #1
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                P
                Pradeesh Mohan
                from Ahmedabad, Gujarat
                Sep 22, 2017
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 380005

                I was paid amount 1600 to muthoot and i got display like transaction failed but money deducted from my account. My transcation number is[protected]. I talk to ur customer care they r telling credited to muthoot on 20/9/2017. Then i talk to muthoot branch. They r refusing nothing is credited to ur account. So kindly give reply to mail. My mail id [protected]@yahoo.com
                +1 photos
                Oct 28, 2017
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Sep 26, 2017
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Customer,

                TPSL ID:[protected]
                Merchant ID: 20170919T[protected]f95fbb3bc

                Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant Muthoot Finance Ltd on[protected].

                For any further query please write a mail on [protected]@techprocess.co.in

                Regards,
                Vijaya Dubey
                Customer Service
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                  S
                  sameerbapu
                  from Solapur, Maharashtra
                  Sep 19, 2017
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                  Address: Solapur, Maharashtra

                  To
                  Authorities
                  Techprocess payment services limited

                  Yesterday morning i have made an online payment for my hdfc insurance
                  From my union bank of india's saving a/c number - [protected].
                  I made two transactions of 2500 (Two thousand five hundred) each. But at both time
                  Your tpcl gateway showed a error massage of transaction failure (Screen shot of same is attached with email)
                  And it disgusting to say that the same amount is deducted from my account.
                  In your error message you say that if amount is deducted then it will be paid back within
                  24 hours. Now 24 hours are passed and yet i havn't recived a single ruppee on my s/ac.
                  Please do the needful as quick as possible.
                  I also emailed the same on [protected]@techprocess.co.in

                  - sameer gaikwad.

                  1. Attached screen shot of error message
                  2. Photocopy of passbook showing deduction of amount
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                    P
                    Parasuram reddy
                    from Bengaluru, Karnataka
                    Sep 17, 2017
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                    Address: Bangalore, Karnataka, 560061

                    Today iam go to the wrong step to the pay muthoot finance ltd the paying clearing loan id msl 5321=57000. I don't know the pay nimo is inter lock muthoot. Its not clr my gold amount pz clr the my loan or send return my amount to the my acount.. Pay nimo customers care number no one not correct numbers.. I'm facing lot of trouble about the paynimo payment transactions.. I want my amount return with shortly 57000its not a small amount.. Muthoot how to manage link this type of payments i don't know.
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                      A
                      advikavashishta
                      from Bengaluru, Karnataka
                      Sep 17, 2017
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                      Address: Mumbai City, Maharashtra, 400 079
                      Website: www.paynimo.com

                      This is to inform you that i vashishta kanchanpally had paid amount of rs. 41, 080/- against chit to margadarsi online through my indusind debit card ending with xxx3570 on 30 aug 2017. It came as transaction failed at the last movement and the amount was debited from my account. However, i came to know that the amount was not credited to margadarsi. I also inquired from bank, and they asked me to approach you. May i kindly request you to please look into this issue as it is already more than 15 days and see that the amount is deposited into the account:

                      Account no.[protected]
                      Ifsc: indb0000570
                      Indusind bank tarnaka, secunderabad
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                        R
                        ranjeet raghav
                        from New Delhi, Delhi
                        Sep 15, 2017
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                        Address: Gurgaon, Haryana, 122102
                        Website: i muthoot aap

                        I have made payment to muthoot finance person by using portal tech process payment service. Amount debited from my account but not credited to muthoot finance and also no payment receipt generated.
                        As per bank statement, payment wrongly transfer to paynimo mutual fund 10003060.

                        Request you to please refund my amount in my account.
                        Account number [protected]
                        +1 photos
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                          S
                          SAGAR KOTHURI
                          from Hyderabad, Telangana
                          Sep 8, 2017
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                          I have made booking worth rs 956.81 for my

                          Tickets in msrtc app. My money is deducted from

                          My account but the tickets are not generated. The

                          Payment gateway is through paynimo. I have

                          Lodged a request in msrtc site, but the process of

                          Payment is engaged with the merchant for

                          Processing payments. My transaction id is msrtc

                          Tpsl txn#[protected].
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                            R
                            Ravi Repale
                            from Pune, Maharashtra
                            Sep 1, 2017
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                            Address: Mumbai City, Maharashtra
                            Website: Paynimo / Mahavitaran

                            I have paid my light bill through mahavitaran site, through paynimo portal, my money was debited but payment not made to mseb, transaction details date 01/09/17 ipay/eshp/techpsl/[protected]/l1528_msedcl dr inr 3, 210.00.

                            Please do the needfull. Please refund my money as soon as possible
                            Consumer no[protected]
                            Bu unit no 4734
                            Please find attached transaction photo
                            +1 photos
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                              S
                              shettyjagan2010
                              from Mumbai, Maharashtra
                              Aug 25, 2017
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                              Address: 400064

                              Dear sir,

                              Today i made payment of rs.3668.50 on account of interests on gold loan account of muthoot finance, but same was not credited to my loan gold account, by use of andhra bank debit card.

                              It shows failure but my account is debited twice as without knowledge of first debit tried second time but both the cases it shows failure but my account is debited.

                              Please look into the matter and credit back to my account.

                              Payment made at 1.20 pm on 25.08.2017.

                              Regards

                              Jagannath shetty
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                S
                                Sami Al-Khorasani
                                from Delhi, Delhi
                                Aug 24, 2017
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                                On 24 aug 2017, i booked a flight using easemytrip.com app and the gateway through which payment was made was paynimo. The money was deducted from my bank account with transaction id
                                "your a/c xx28895 is debited by inr 2987 at 15:20 on account of ebil/l1040_easy."
                                However, perhaps due to poor internet connection it was not redirected to easemytrip website and hence ticket booking failed although the amount of 2987 was debited through paynimo gateway.
                                Kindly look into the matter as soon as possible

                                Sami ullah
                                [protected]
                                [protected]@gmail.com
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                I took a gold loan in Muthoot Finance.. I tried repaying the amount through my state bank debit card on 30th June 2017. I paid 19771.75/- through TechProcess Payment Gateway.. But the session got stopped in between but money got cut. It's been 2 months. I still didn't get my refund.

                                issues with payment deduction - Comment #2835501 - Image #0
                                issues with payment deduction - Comment #2835501 - Image #1
                                This happened twice in a row. I was paying through United Bank of India Net Banking for an order on Flipkart.com.
                                The transaction failed status was shown both times by Paynimo.
                                The failed transactions were carried out on Tuesday, 29th August, 2017.
                                My bank account was debited both times but the transactions were failed as shown by Paynimo.
                                Dear Sir,
                                We are sorry for the inconvenience caused.
                                Please WhatsApp us on [protected] with your booking details so that we can assist you better on the same.
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                                  D
                                  dhanu govind
                                  from Guntur, Andhra Pradesh
                                  Aug 17, 2017
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                                  Website: muthoot web pay

                                  This is bring to your notice that, on 14th august 2017 i have transferred amount of rs.50, 004.72 to muthoot finance towards my gold loan but the amount got debited from my account but not credited to my gold loan account.

                                  Receipt no..[protected]
                                  Transaction date 14 august 2017 time 13:35:55 gmt+530 (Ist)
                                  Transaction amount : 50000
                                  Transaction status: failed

                                  Bank transaction no: techproce/[protected]/[protected]/

                                  I kindly request you to credit the amount back to my pnb bank account at the earliest.

                                  Dhana govind meda
                                  [protected]
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  FCDR[protected] Date[protected] Hr 18:14:00.0 Tel[protected] Amount Rs 762 Pending

                                  But my Bank IOB has deducted Rs 762, but this is not reflected in BSNL Server it says due.
                                  PAYNIMO HAS NOT REFUNDED MY MONEY.

                                  Hi.. I made a bajaj finance payment via paynimo for 2170 rs and the transaction failed but my money was deducted from the account.. please refund asap.

                                  PLEASE STOP CONNING PEOPLE.

                                  Nazneen Khatry
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                                    G
                                    gauravjha90
                                    from Patna, Bihar
                                    Aug 11, 2017
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                                    Address: 847401
                                    Website: www.lnmuuniversity.in/login

                                    Amount deudected rs.490.[protected] transaction number[protected] from my punjab national savings bank account debit card last 4 no. 5293 but lnmu receipt & form not generated
                                    Amount deducted rs.490.70 09/08/2017 transaction number[protected] from debit card no. *5293 but receipt not generated

                                    Amount deducted rs.490.70 on 10/08/2017 transaction number[protected] from debit card no. *5293 but lnmu receipt not generated
                                    All three transaction from my account number [protected] and all through punjab national rupay debit card.
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                      S
                                      sarikaagr
                                      from Delhi, Delhi
                                      Aug 1, 2017
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                                      Address: 201005

                                      I made a payment on 29.07.2017. For rs. 5167/- through techprocess to uppcl. My account is debited but recepit is not generated after making a payment from uppcl. Now this bill is showing still pending.

                                      Kindly take the matter seriously and the amount to my electric bill or credited to my bank account.
                                      Ref : ipay/eshp/techpsl/[protected]/l2343_uppcl

                                      Regards

                                      Sarika
                                      [protected]
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                        H
                                        harish Joshi777
                                        from Lohaghat, Uttarakhand
                                        Jul 28, 2017
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                                        Address: Udham Singh Nagar, Uttarakhand, 244713
                                        Website: paynimo/techprocess

                                        Sir/madam,

                                        We have made payment of labour cess amount 62133.00 (Sixty two thousand one hundred thirty three) to uttarakhand state govt. A/c through my corporation net banking account via payment gateway - paynimo/techprocess ref. No.[protected] but massage displayed page error - with transaction declined & also payment receipt not generated & beneficiary account yet not credited... Plz refund our amount of credit beneficiary account...

                                        Because its a govt. Transactions & compulsory want receipts.

                                        Harish joshi
                                        Accountant
                                        [protected]
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        I made payment for balaji finance on 5/8/2017. But I got error message. I attached the screenshot of error.

                                        I checked my bank statement. I could see that the amount taken from my account but not sent to balaji finance.

                                        Please check let me know what I need to do now. And when will i got my amount back.

                                        regarding not generating receipts & not credited the amount - Comment #2812589 - Image #0
                                        I am a cyber cafe owner I was making payment in behalf of my customer for his online application towards the CG Vyapam the balance had been deducted and the application has been failed and the deducted amount has not been refunded its under Tech Process but the refund is not being sucessful

                                        regarding not generating receipts & not credited the amount - Comment #2818674 - Image #0
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