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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024

Complaints 1228

Resolved

476

Unresolved

752

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Paynimo / TechProcess Payment Services reviews & complaints page 59

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Sir,
I had on 7.7.17 made payment of my electricity bill through techprocess and the transaction id is s94938955 amounting to rs.943.78, but even though my a/c with my net banking bank ie. Union bank of india was debited, no amount was received by electricity authorities and i had to make fresh cash payment inorder to avoid penalties.

The entry in the bank a/c is "epay/to:techprocess/64122533/pay' rs.943.78

Kindly look into the matter

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Address: 530027

I made a payment on gitam university website, my money got debited but the payment was not confirmed, neither have i received a refund of the money. The amount was rs.300. The payment was made on 13th july at around 12:10 am. The payment was made using a sbi debit card. I have added a screenshot for your reference. Please do the needful at the earliest.
Thank you

+1 photos

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U

Uma charan Panigrahi

from Kolkata, West Bengal

Jul 26, 2017

I have paid electric bill to ODISHADISCOM on 19/07/2017 through INB, ICICI bank ID No.BIL/[protected]/PGMIB-Electric bill/[protected] Rs.398/-
but it has not been received by the merchant. Please verify the txn.

J

jayashreesenthil

from Chennai, Tamil Nadu

Jul 26, 2017

I need to transfer rs.120141 to my college vit university regarding course fees..but transfer was done twice and rs.240381 money went.. the transaction happened two times but the money didnt credited to my college account also... please solve this and refund my money as soon as possible..

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Address: 641029

Website: Travancore Devaswom board - sabarimala

Dear Sir,
I (S.Ranjithkumar ) used my credit card in Travancore Devaswom board website yesterday ie 11/07/17, for room booking at sabarimala . I have done three transactions through my credit card for room booking. Since the amount has been debited from my credit card for all the three tranactions and i didnt get the confirmation of the rooms what i have booked.

And i cant able to contact the Travancore devaswom board for these issue.

So Kindly do the needful

Aug 16, 2017

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Greetings from Techprocess.

We are unable to trace any transaction on the basis of the details provided by you.

Request you to provide below transaction details for us to check the status at our end.

1. Last 4 digit of Card Number in case it is done through card.
2. Exact Amount debited from your bank account
3. 9 Digit Techprocess Transaction ID (can be obtained from your card issuing bank)

Further, request you to you to write to us on [protected]@[protected]@techprocess.co.in with the details request above.

Regards
Customer Service
Techprocess Payment Services Ltd (Part of Ingenico Group)

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Address: 560032

Website: www.techprocess.co.in

This is bring to your notice that, on 8th July 2017 i have transferred amount of Rs.5, 029.50 to muthoot finance towards my gold loan but the amount got debited from my account but not credited to my gold loan account.

Bank Reference No.[protected].

I kindly request you to credit the amount back to my hdfc bank account at the earliest.

Thahaveer Shariff
+91 [protected]
shariff.[protected]@gmail.com

Aug 17, 2017

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Greetings from Techprocess

We are unable to trace any transaction on the basis of the details provided by you.

Request you to provide below transaction details for us to check the status at our end.

1. Payment Mode (Net Banking / Card)
2. Bank Transaction Id in case it is net banking Transaction
3. Last 4 digit of Card Number in case it is done through card
4. Exact Amount debited from your bank account

Further, request you to you to write to us on [protected]@[protected]@techprocess.co.in with the details request above.

Regards
Customer Service
Techprocess Payment Services Ltd (Part of Ingenico Group)

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S

Shariff786

from Bengaluru, Karnataka

Jul 12, 2017

Thanks for your support, my issue has been resolved...

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Address: Betul, Madhya Pradesh, 460001

Website: [email protected]

Sir,
This bring to your notice that I have transferred the amount Rs 10000 to Muthoot Finance Gold LOAN Account No.03154/MSL/9231 from IMuthoot Apps on 07.07.2017.

Transaction Seq.No. Is 408104

But the Amount got Debited of Rs.10029.50 to PUR/Techprocess Payment Se/Mumbai/Techprocess Payment Se/ Seq.No.408104 from Axis Bank account No. 50374812 but not credit the said gold account. And in the end said Error in transaction.

I kindly request you to credit the amount to my following Axis Bank Account-

Name:RAJESH KUMAR DESHBHRATAR
Bank : Axis Bank LTD.
Branch : Betul
A/c.No. [protected]
IFSC Code: UTIB0001350)
Rs. 10000/-

I am enclosing the 4 Screen Shot of Above transactions. Paynimo, Muthoot Loan, and Axis Bank debited Message.

RAJESH KUMAR DESHBHRATAR
Mobile No. [protected]
E-mail: [protected]@rediffmail.com

+3 photos

Aug 12, 2017

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Greetings from Techprocess.

Muthoot Txn ID: 20170707T[protected]efb25b2622
TPSL Txn ID:[protected]
Bank Ref No:[protected]
Amount: 10029.5

We have checked and found that the above mentioned transaction was reported as successful and the payment was done to Muthoot Finance Ltd on 10.07.2017.

Further, merchant has processed refund for this transaction and will be sent to the bank today. The refund credit will reflect into your bank account within 5-7 working days as per bank's tat.

Regards
Customer Service
Techprocess Payment Services Ltd (Part of Ingenico Group)

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Sir,
. I made payment of my 7th semester fee to my college- BIT MESRA RANCHI through the website portal(www.bitmesra.ac.in) by internet banking option on 3rd july, 2017.The amount of ₹1, 12, 517.7 has been deducted, gateway is paynimo but it showed error at the end of the payment page after a long time.
I kindly request you to refund it as soon as possible so that i can pay my fee.

Date[protected]
To pay -BIT MESRA RANCHI
PURPOSE - SEMSTER 7 FEE
Account no -[protected]
Bank - state bank of india
Branch- patratu
Transaction no- IGABOYVPD6

Sep 6, 2017

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Greetings from Techprocess.

We are able to trace below transaction on the basis of details provided by you.

Transaction ID: BITOP[protected]
TPSL Transaction ID:[protected]
BITS Ref Details: BE/10232/2014$7$NA$NA$NA$NA$NA$_[protected]
Bank Ref No: IGABOYVPD6
Amount: 112517.7

We have checked and found that the above mentioned transaction was reported as successful and the payment was done to Birla Tech Mesra Ranchi on 06.07.2017.

Request you to kindly coordinate with Birla Tech Mesra Ranchi with the above mentioned transaction details for further assistance.

Regards
Customer Service
Techprocess Payment Services Ltd (Part of Ingenico Group)

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Address: 560040

Website: Paynimo

Sir

REF :
Account number:[protected]
Branch :Vijaynagar
Banglore
Karnataka
560040

Dear
I have pay my Muthout finance interest of 8000 rs on 01/07/17 approx 1:50 PM the amount has debited my account but amount was not credited to Muthout finance
Amount has transferred to paynimo transferred id is[protected]
So kindly credit to account

+1 photos

Aug 14, 2017

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jul 02, 2017

Updated by G Premkumar Central bank of india

Verified Support

Jul 12, 2017

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

We are unable to trace any transaction on the basis of the details provided by you.

Request you to provide below transaction details for us to check the status at our end.

1. Payment Mode (Net Banking / Card)
2. Bank Transaction Id in case it is net banking Transaction
3. Last 4 digit of Card Number in case it is done through card
4. Exact Amount debited from your bank account

Further, request you to you to write to us on [protected]@[protected]@techprocess.co.in with the details request above.

Regards
Customer Service
Techprocess Payment Services Ltd (Part of Ingenico Group)

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Address: 560034

Website: Paynemo

Sir,
I have made a payment of rs. 75365/= towards payment of vit university, vellore, hostel fee on[protected] at 1.37 pm by e banking from my bank of baroda account. The amount has been debited from my account, but payment has not been done by the payment gateway, ie; paynimo. Kindly revert back the money to my account as early as possible.

Transaction details are as below:

Transaction description: e banking:68582723/l83929. Vit universit

Thank you.

Yours faithfully,
S. Raghavendra bhat
Mob:[protected]

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Jun 27, 2017

Verified Support

Dear Customer,

We are unable to trace any transaction based on the transaction details provided by you.

Request you to provide us below additional details so that we can check and provide you the status of your transaction.

1. Application No / Roll No
2. Techprocess Transaction ID (please contact your bank for this id)
3. Mode of Payment (Net Banking / Card).

We further request you to write to us at [protected]@paynimo.com

Regards
Customer Service
Techprocess Payment Services Ltd

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Address: 605009

Website: www.tpsl-india.in

This is bring to your kind notice that, on 16th jun'17 i have transfered amount rs.79, 390.10 to muthoot finance to release my gold loan but the amount got debited from my account but not credited to my gold loan account.

Narration:[protected] techmuthoot finance and reference no.[protected].

I kindly request you to credit the amount back to my hdfc account at the earliest.

Basker raj. P
+91 [protected], [protected]
Basker. [protected]@gmail.com

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Address: 600094

Website: nationalinsurance

Transaction details :

Techprocess[protected] / national insurance company limited/ thru net banking - ref:[protected]

Paid an amount of rs 868 towards two wheeler motor insurance renewal through net banking. After entering otp, amount was debited. But the page was continuously loading and some error came. But amount was debited from my account number. My insurance not renewed.

I need refund immediately. Pls do the needful

Contact no : [protected]

Insurance company : national insurance ltd

Old policy number :[protected]

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Address: Mohali, Punjab, 140301

Website: Www.paynimo.com

I made a payment 620 ruppees as for tata sky recharge on[protected],, through tata sky app paynimo gateway (Net banking).. Amount deducted from my bank account.. But transaction was failed.. Recharge also not succeed... And money also not refunded... Plz solve this... I made this through punjab national bank net banking.. My tata sky id is [protected]... Please solve this problem...
My account number [protected]
[protected] plss my payment urgently refund thanks...

Aug 7, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jun 13, 2017

Hi, we have certainly noted your concern and will get back to you soon.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Payment gateway ICICI Bank

I have made new okhla ind. Dev. Authority water charges bill through icici bank by maestro sbi debit card and it is surprising the transaction is in processing for the last more half an hour. I called your mumbai call centre but got a reply to call after 10.00 a m. This is really deficient customer service. If bill is not paid i shall claim damage from company.
Reply me on e mail id.
[protected]@gmail.com
M-[protected]
B k chawla

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jun 10, 2017

Updated by B K Chawla As above

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Dear sir/madam
I want to inform u date 08/06/2017 i have paying the electric bill uppcl on line.com. Money debited from my bank account but uppcl seen me sorry your payment could not be processed. Try again later but your money debited from my bank account. So sir i have know how may time money refund in my account please infrom to me soin as soon an cradited the amount in my account soon as soon.
Thanking you
Regards
Pankaj kumar

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Paynimo/ICICI Gateway

I tried to make payment of my installment through icici gateway which lands on paynimo on 7/6/17. Transaction detail is yea014245i16d[protected]r959 [protected]:11:23. The money has been withdrawn from my account while on yea account same does not get reflected. If there was transaction failure, then money should not have moved or it should have been refunded.

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Address: New Delhi, Delhi

Website: TECHPROCESS SOLUTIONS LTD

Dear sir/madam,
Maine 18/5/2017 ko online rs 247 (2gb data 3g 28 day validity) ka recharge [protected] per kiya tha paise a/c se cut gaye magar recharge nahi hua reliance store me gya to wo bolte hai ki reliance me paisa hi nahi pahuncha. Plz help me. With regards.
B p singh[protected] a/c se transaction ka msg.
Dear customer,
Hello! Your a/c no 00239394 has been debited by rs 247 on[protected]. The a/c balance is rs 786.45. Info: inb/[protected]/techprocess solutions ltd/
Recharge fail ka msg, recharge of rs247 failed. Our app planhound saves you money by recommending the right mobile plan for you. Download now: http://bit.ly/1KALBA8

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Address: Mumbai City, Maharashtra, 400709

Website: www.nmmc.gov.in

I made a payment of rs 1501 towards the property tax on nmmc.gov.in. My bank account of hdfc has been deducted but a confirmation receipt has not been generated. This transaction was done at 11:20 am on 26th may 17 using net banking services. Please understand that the last date to pay the tax i is 31/05/17, post this date it will attract penalty. I'd like to know u whether the payment has been credited to the tax authorities account. Mye is sachin chauhan and can be contacted on [protected]

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Chethan Ranger

from Tumkur, Karnataka

May 31, 2017

I payed a amount of rs 657 through i muthoot app for muthoot finance but i did nt get any confirmation message it did nt get paid nor i did nt get back the money so resolve the problem as early as possible

A

Avishek Basu

from Mumbai, Maharashtra

Jun 8, 2017

I m pay my debit card for imuthoot gold loan emi n two time...payment cut my bank account...but not received muthoot ...please sent return back amount
i have bank ref. no...please help me...
avishek bose
[protected]

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Address: Bangalore, Karnataka, 560036

I have made muthoot interest payment as on 2nd may 2017 through paytm wallet the amount of rs. 2901.95 got deducted but the same was not credited.

At the movement processing muthoot payment came as error in between processing the payment.

Below is the paytm transaction id

Paytm trs id is [protected]

Kindly look into this and refund to paytm wallet as soon as possible and please let me know if you need any further information.

Regards
Mahesh k

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S

subrata000

from Kolkata, West Bengal

Jun 6, 2017

I have paid Rs.3000/- for scrtiny of my isc result 2017. But due to server
failure the payment was made 2 times by my card no [protected]
o[censored]co Bank. So please return the amount immediately

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Address: Meerut, Uttar Pradesh, 250004

Website: Tata Sky

I had recharged by tata sky with 700 through net banking using my canara bank account on 04/04/2017 and amount of rs 700 got debited from my account but transaction failed and my tata sky was not recharged. Kindly refund my amount to my saving account or credit my tata sky account with the mentioned amount transaction description is tech process[protected]

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jun 02, 2017

Sachin Bhoite's response Yesterday i have paying my loans EMI 3422 RS.net banking through ( loan no - 02174/MSL/011201 ). this amount debited in my ICICI account. but this amount not updated in my loan account. pl give me feedback. my sell no [protected]

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S

Sanjay Haryana

from Bathinda, Punjab

Jun 5, 2017

Ac no pnb [protected] amunt Rs 20218.50 Muthoot finance failed please refund amount ...

S

Sachin Bhoite

from Mumbai, Maharashtra

Jun 7, 2017

Yesterday i have paying my loans EMI 3422 RS.net banking through ( loan no - 02174/MSL/011201 ). this amount debited in my ICICI account. but this amount not updated in my loan account. pl give me feedback. my sell no [protected]

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I made payment of amount 3077 through Paynimo to Bajaj finance ltd on 6/5/2017. But it doesn't paid to merchant. Bajaj auto asking me for EMI amount that actually I paid it on Paynimo. If this is fake company why are you letting this to be continued. I have not been refunded yet. Plz solve this issue or file a serious charge on Paynimo. They are fooling people.

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Website: www.tpsl-india.in/paymentGateway/SingleURL/tpsil

I do d2h dish recharge today on 03/05/2017 using internet banking o[censored]nited bank of india. Rs. 285 is debited from my account but recharge not done. Transaction show failed. Bank transaction description is l4143_videocon /[protected]. Paynimo/ techprocess payment gateway reference no. Is 30041425. So refund the amount 285.00 in my bank account. Solve the problem as soon as possible.

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