[Resolved]  Paynimo / Techprocess Payment Services — payment for bhu entrance test on website http://bhu2.ucanapply.com through paynimo ebs

Address:Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West) Mumbai Mumbai City District Maharashtra India - 400079, Mumbai City, Maharashtra, 400079

I have paid 408 rupees as fee of application form of entrance exam for chs banaras hindu university for under via phone pay app. The transaction is successful but payment gateway of ebs ingenico group is not showing successful transaction, the form is still showing fees pending and is creating problem as my application is not accepted.

Transaction i'd : icid8098d9e592d40f09a3b239c812897fb
Paid to : tpls. [protected]@icici

Utr no:[protected]
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Apr 17, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Mar 13, 2020
Updated by sdv125
Here is the screenshot of payment through phonepe app

Verified Support
Mar 17, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

TPSL ID : [protected]
Amount : 408/-

With reference to the below given transactions, we have checked and found that the refund for the said transaction has been successfully processed and sent to the bank on 16/03/2020.

As per bank’s TAT, the same will be credited to the customer's account within 5-7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Complaint comments 

Comments

I was filling UPSEE form I selected ICICI payment mode. Under this I selected upi I entered my UPI ID, I approved it, deducted my balance from (PUNJAB NATIONAL BANK) but it doen't submitted to usee. Please sir make a concern on it I can't afford it. I am a student of class 12.

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