Paytm — Actual Benefit not received Disc TV recharge for 6 months+17days extra 22 less days given

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New Delhi, Delhi

From last 45 days paytm not resolved the issue kinldy see below chain of mail DGSourabh, Jun 29, 16:20: Hi Debanayak, I am going to do my best to help you. I checked with DishTV Operator and they confirmed that Recharge Number [protected] has been successfully recharged with Rs. 1440.Find below details: The operator reference number is PMGW[protected] Please speak to your operator customer care using this mentioned reference number. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm Best wishes Sourabh debanayak, Jun 29, 13:55: Dear Sir/Madam, Further to the below mail.Kindly update my recharge date as mentioned below. I have talked with your customer care dated 24 june 2015 with Ravi Kanta Kumar by Request no [protected]. Order no is [protected].Transaction No 37556940. I request to kindly update as soon as possible otherwise, I have opt some other legal option. ThanksDebakanta Date: Sun, 28 Jun 2015 10:29:09 +0000 From: [protected]@paytm.com To: [protected]@outlook.com Subject: [Paytm Care] Re: Recharge - Wrong benefits received IESaurabh, Jun 28, 15:59: Hi there, I am Saurabh and I am going to do my best to solve your problem. I would like to inform you that plan is valid on our website and operators end as well, you must have get mentioned validity. Kindly contact with operator for further queries. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Saurabh Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." IESaurabh, Jun 27, 22:10: Hi there, I’m Saurabh, and I am going to do my best to solve your problem. I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better! I am working on your query. Unfortunately, it will take some more time: 24 to 48 hours. I will get back to you as soon as I possibly can. Thank you for your patience! Look forward to see you again at Paytm. Best wishes Saurabh debanayak, Jun 27, 18:59: Dear Sir/Madam, Ticket ID is[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] From: [protected]@outlook.com To: [protected]@paytm.com Subject: RE: [Paytm Care] Re: Recharge - Wrong benefits received Date: Fri, 26 Jun 2015 16:51:42 +0530 Dear Sir/Madam, Ticket ID[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] Date: Thu, 25 Jun 2015 04:00:18 +0000 From: [protected]@paytm.com To: [protected]@outlook.com Subject: [Paytm Care] Re: Recharge - Wrong benefits received debanayak, Jun 26, 16:51: Dear Sir/Madam, Ticket ID[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] CAnkita, Jun 25, 09:30: Hi Debanayak, I am Ankita, and I am going to do my best to solve your problem. I am really sorry that you did not receive the desired benefits for your recharge. I feel terrible that you had to experience that. Unfortunately, the recharge benefit that you receive is entirely controlled by operator. Therefore, we request you to please get in touch with DTH. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes, Ankita debanayak, Jun 25, 08:46: Name: debanayak | Email Id: [protected]@outlook.com | Order Number: Recharge - [protected] | Message: I have recharge for 6 months given 17 days extra, but my my disc tv validity shows in my disc tv account 11 dec 2015, according to me that need to be 10 Jan 2016, Kindly resolve the issue at the earliest. | Issue Type: Wrong benefits received | Time:[protected]:46:35 | This email is a service from Paytm Care. Message-Id:G1VP0NSS_55912311d34b3_7a453f88b4ccd33834493d_sprut Actions Debakanta Nayak[protected] To: [protected]@dishtv.in Cc: [protected]@paytm.com, [protected]@paytm.com; Bcc: [protected]@gmail.com Dear Sir/Madam, Further to the below mail. Kindly update my recharge date as mentioned below. I have talked with your customer care dated 24 june 2015 with Ravi Kanta Kumar by Request no [protected]. Order no is [protected]. Transaction No 37556940. I request to kindly update as soon as possible otherwise, I have opt some other legal option. Thanks Debakanta Actions [protected]@paytm.com ([protected]@paytm.com) Add to contacts[protected] To: debanayak [protected]@paytm.com Regarding your experience with Paytm Ticket #[protected]: Recharge - Wrong benefits received IESaurabh, Jun 28, 15:59: Hi there, I am Saurabh and I am going to do my best to solve your problem. I would like to inform you that plan is valid on our website and operators end as well, you must have get mentioned validity. Kindly contact with operator for further queries. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Saurabh Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." IESaurabh, Jun 27, 22:10: Hi there, I’m Saurabh, and I am going to do my best to solve your problem. I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better! I am working on your query. Unfortunately, it will take some more time: 24 to 48 hours. I will get back to you as soon as I possibly can. Thank you for your patience! Look forward to see you again at Paytm. Best wishes Saurabh debanayak, Jun 27, 18:59: Dear Sir/Madam, Ticket ID is[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] From: [protected]@outlook.com To: [protected]@paytm.com Subject: RE: [Paytm Care] Re: Recharge - Wrong benefits received Date: Fri, 26 Jun 2015 16:51:42 +0530 Dear Sir/Madam, Ticket ID[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] Date: Thu, 25 Jun 2015 04:00:18 +0000 From: [protected]@paytm.com To: [protected]@outlook.com Subject: [Paytm Care] Re: Recharge - Wrong benefits received debanayak, Jun 26, 16:51: Dear Sir/Madam, Ticket ID[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] CAnkita, Jun 25, 09:30: Hi Debanayak, I am Ankita, and I am going to do my best to solve your problem. I am really sorry that you did not receive the desired benefits for your recharge. I feel terrible that you had to experience that. Unfortunately, the recharge benefit that you receive is entirely controlled by operator. Therefore, we request you to please get in touch with DTH. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes, Ankita debanayak, Jun 25, 08:46: Name: debanayak | Email Id: [protected]@outlook.com | Order Number: Recharge - [protected] | Message: I have recharge for 6 months given 17 days extra, but my my disc tv validity shows in my disc tv account 11 dec 2015, according to me that need to be 10 Jan 2016, Kindly resolve the issue at the earliest. | Issue Type: Wrong benefits received | Time:[protected]:46:35 | This email is a service from Paytm Care. Message-Id:G1VP0NSS_558fcc75775bf_2f973fd4ed2cd31c65668_sprut Actions [protected]@paytm.com ([protected]@paytm.com) Add to contacts[protected] To: debanayak [protected]@paytm.com Regarding your experience with Paytm Ticket #[protected]: Recharge - Wrong benefits received IESaurabh, Jun 27, 22:10: Hi there, I’m Saurabh, and I am going to do my best to solve your problem. I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better! I am working on your query. Unfortunately, it will take some more time: 24 to 48 hours. I will get back to you as soon as I possibly can. Thank you for your patience! Look forward to see you again at Paytm. Best wishes Saurabh debanayak, Jun 27, 18:59: Dear Sir/Madam, Ticket ID is[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] From: [protected]@outlook.com To: [protected]@paytm.com Subject: RE: [Paytm Care] Re: Recharge - Wrong benefits received Date: Fri, 26 Jun 2015 16:51:42 +0530 Dear Sir/Madam, Ticket ID[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] Date: Thu, 25 Jun 2015 04:00:18 +0000 From: [protected]@paytm.com To: [protected]@outlook.com Subject: [Paytm Care] Re: Recharge - Wrong benefits received debanayak, Jun 26, 16:51: Dear Sir/Madam, Ticket ID[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected].Recharge was done successfully to the VC no [protected].Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm.They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking uDebakantam-[protected] CAnkita, Jun 25, 09:30: Hi Debanayak, I am Ankita, and I am going to do my best to solve your problem. I am really sorry that you did not receive the desired benefits for your recharge. I feel terrible that you had to experience that. Unfortunately, the recharge benefit that you receive is entirely controlled by operator. Therefore, we request you to please get in touch with DTH. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes, Ankita debanayak, Jun 25, 08:46: Name: debanayak | Email Id: [protected]@outlook.com | Order Number: Recharge - [protected] | Message: I have recharge for 6 months given 17 days extra, but my my disc tv validity shows in my disc tv account 11 dec 2015, according to me that need to be 10 Jan 2016, Kindly resolve the issue at the earliest. | Issue Type: Wrong benefits received | Time:[protected]:46:35 | This email is a service from Paytm Care. Message-Id:G1VP0NSS_558ed1f8489bb_2a843fde18ecd32c174299_sprut Actions Debakanta Nayak[protected] To: [protected]@paytm.com Cc: [protected]@paytm.com Dear Sir/Madam, Ticket ID is[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected]. Recharge was done successfully to the VC no [protected]. Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm. They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking u Debakanta m-[protected] Actions Debakanta Nayak[protected] To: [protected]@paytm.com Dear Sir/Madam, Ticket ID[protected] I have recharged Dish TV with plan of 6months+17days extra by payment of 1440 on dated[protected]. Order no is [protected]. Recharge was done successfully to the VC no [protected]. Now my account of disc tv shows 14 december 2015 is the switch off date. According to me my switch off date was 9 Jan 2016. I have received less 22 days recharge days. As per Dish tv customer care he will not be responsible for any such transaction from Paytm. They ask me to discuss with Paytm. So kindly update my switch off date (9th January 2016) as per above transaction. Thanking u Debakanta m-[protected] Actions [protected]@paytm.com ([protected]@paytm.com) Add to contacts[protected] To: [protected]@outlook.com [protected]@paytm.com Regarding your experience with Paytm Ticket #[protected]: Recharge - Wrong benefits received CAnkita, Jun 25, 09:30: Hi Debanayak, I am Ankita, and I am going to do my best to solve your problem. I am really sorry that you did not receive the desired benefits for your recharge. I feel terrible that you had to experience that. Unfortunately, the recharge benefit that you receive is entirely controlled by operator. Therefore, we request you to please get in touch with DTH. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes, Ankita