Paytm Mobile Solutions — Amount not refunded 21 days my problem not solved

Address:500015

1. order id[protected] transaction id : [protected]

2. date & time of transaction[protected] :49 :52 pm

3. amount 5000

4. registered email id/ mobile number. thirupathaiahparamedic. [protected]@gmail.com

Mobile number : [protected]

Very very urgent

Paytm send to my

Dear customer,

Greetings from paytm!

Your payment of rs.5000 for order [protected] could not be processed due to pressing of app back button in add money marketplace. suggest you to change the platform or use another mode of payment and please check the card details and limit before trying again. if still the issue persist, share the screenshot of it with time stamp.

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Date of Incident : 21Jan2017
Client Number : [protected]
I have pay my MGVCL bill by the Paytm through Bank Of Baroda Bank via online on Saturday Morning..
My bill MGVCL are not paid & from Bank Of Baroda Bank my amount 1700/-INR will be deducted & bill still not paid by MGVCL..

My order number -[protected]. I placed order for fridge stand and I got a broken piece. I raise a return request more than a week back but no one came for pickup. I already rasie 2-3 request and call customer care but not able to talk with paytm customer representative.
I added money in my paytm wallate [protected] but tranction was failure and money is not credited in my paytm account.. But my money is debited from my bank accounts and not refunded from last 20 days..

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