[Resolved]  Paytm Mobile Solutions — iball tarang 2.1

Address:Ludhiana, Punjab, 141001

Sir/ madam
I placed an order for 2.1 multimedia speaker named iball tarang on "paytm"on 3-november-2018 from a seller name "o three" and got the delivery of product on 8-november-2018 on opening the box it turns out that the product they sent me was a damaged one and the damage was not in transit becouse the seller sent me and old damaged product. After that i placed for an replacement on the same day and my damaged product was picked by their courier partner and today on 17- november-2018 i have received my replacment which is also turn out to be an old and damaged product. So my request is to help me out with this fraudal activity of paytm i have not placed for an replacement again because they will again send me an old product. This is really an harassment to a customer. Paytm customer service is very bad they don't had email id or a proper contact number because all they do is put the customer on wait and no one picks the call or resolve the problem.
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Dec 10, 2018
Complaint marked as Resolved 
Nov 20, 2018
Updated by ayashank
It is been 3 days since my complaint has been forwarded to paytm by cosumercomplaints.in and i still have not got a single sms, call, or email from paytm regarding my issue. Guess they don't ever fear of any law. Paytm is the worst company i've ever dealt with
Nov 21, 2018
Updated by ayashank
As of today that is 21/11/2018 i request for an return of my order and they approved but they are showing rs 0 to be refunded i have paid 2099rs for my order from which i got 420rs of chasback as per and offer so the refundable amount should be 1679rs but they are showing 0rs

Nov 23, 2018
Updated by ayashank
My order was picked for return on 22/11/2018 and they initiated the refund but i have no idea where and how they are going to return my money there is no mention of anything anywhere following are the screenshots regarding all the mess done by paytm

Nov 26, 2018
Updated by ayashank
Its been more than 4 days since my product was picked up for return and i still have not got any refund paytm has no customer support on their customer care number no one picks up any call. I guess i am gonna have to go for court as no one is resolving my problem being a customer who paid for the product and service i am being harassed

Nov 27, 2018
Updated by ayashank
Last night on 26/11/2018 at 10:44 pm i got an sms from paytm to fill an form for my refund and at 10:55pm i successfully filled that form but i am still being asked to fill that form. Following are the screenshorts about that

Nov 29, 2018
Updated by ayashank
Today its 29/11/2018 and i still have not got my refund. My patience is about to end and i am going to beat the crap out they ### bloody fraud company named PAYTM these ### wants to compete Amazon and Flipkart but they are not even 1% of them . PAYTM has no customer support at all bloody ### these people need to die for ### with customers harassing the customers whole internet is full of their frauds . So if i am not going to get my refund in 24 hours then i am going to legal court to beat the ### of bloody PAYTM people. 1st these ### send broken used products to customers then they don't even refund the money of customer if customer tries to contact these stupid ### on their so called paid customer support number they won't even pick the call. Why the hell do i need to waste my money to talk to them. PAYTM doesn't know that but as per law they can not even operate with proper tollfree CUSTOMER CARE number and without any support email. Even after entering my NEFT Data i am not getting my money back. Its been more than a week they took the product and i am still getting harassed to get my money back.
Dec 05, 2018
Updated by ayashank
As of Today i still haven't got my momey back and no one is of any help finally i get to talk on PAYTM CUSTOMER CARE and all they have to say is to wait. Actually we indians think we are better than US UK etc but the reality is we ### people are years behind of them because of stupid law system in our country when a normal man is being harassed there is no hope of getting any sort of help from anyone. And i am done with this crap PAYTM people u can take me money coz you are not going to last for more than year that is what i feel. Even consumer cares are of no help. Anyways thanx to all the departments for doung nothing.
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I won 1000 rs in paytm 4 question answer right. Also Share link on whatapp 10 frainds and paytm partners app install as per requirement in terms n and conditions. but after that I have not transfers any payment my paytm wallet.
Transaction ID PAYTM 635279MH69

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