Paytm Mobile Solutions — money debited but transaction failed and money not refunded by bank

Address:110061

Dear, Madam/Sir
I made a UPI Payment using PaytmUpi, but my transaction was failed, but my money is debited from my linked SBI account.
UPI Transaction ID:[protected]
Transaction Amount: Rs.500.00
Transaction Date: 02/Feb/2019
Source UPI ID: [protected]@paytm
Destination UPI ID: [protected]@freecharge
MY Money is not refunded yet, I contacted with paytm, they told me to contact your Bank and when I contacted my bank they told me that you have used a 3rd party app for your transaction then contact them.
I don't know whom to contact, as I'm a student.
I hardly need my money.
Please Help
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Feb 04, 2019
Updated by Sid427
Please give some updates about my complain.
No one is responding to me neither SBI nor Paytm.
Please help me out from this situation.
Complaint comments 

Comments

Upi reference no[protected]
Amount 196

Sir in my hdfc credit card 1000, 1000 rupees deducted within a week without my permission or otp
Today morning also i lost 1000 rupees by paytm pgsi
So plz silve it sir

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